I'm a Top Rated, Full-Stack Product Designer with $100K+ earned on Upwork, a 100% Job Success Score, and 220+ projects delivered for YC/VC-backed startups, service businesses and global agencies. I specialise in end-to-end design: from user research and wireframes to high-fidelity UI, clickable prototypes, and production-ready builds in Webflow, Framer, and Figma. Here's what you get when you hire me: 🎯 Conversion-Focused UI/UX - Landing pages, SaaS dashboards, and mobile apps designed to increase sign-ups, reduce churn, and improve retention. I design for outcomes, not just aesthetics. ⚡ Design-to-Launch Without Developer Bottlenecks - Expert in Webflow, Framer, and Figma. I build interactive, responsive sites and prototypes that are ready to ship, saving you weeks of dev time. 🏆 Startup & Agency Battle-Tested - 220+ projects for YC-backed startups and large agencies. I understand runway pressure, investor decks, and the speed required to outpace competitors. 📐 Scalable Design Systems - Component-based UI libraries, style guides, and dev-ready documentation so your team can iterate fast without breaking visual consistency. 🚀 Founder-Translate, Not Just Design - I bridge the gap between your vision and user reality. Whether you have a detailed brief or just a napkin sketch, I turn ambiguity into a product your users will love. 💬 Clear Communication, Zero Surprises - Structured handoffs, organized Figma files, and proactive updates. You'll never wonder where your project stands. Ready to ship? Send me your project details or book a consultation. I typically respond within 2 hours and can start with a quick audit or a wireframe sprint.

I offer my experience and expertise for your need, value and target. I work with Photoshop, Illustrator, InDesign, Word, Excel, Power Point. GRAPHIC DESIGN Static Ad Creatives, Photo Editing & Retouching, Presentation GENERAL OFFICE WORK 1. Writing (General Document, Retyping, Converting Scanned Document), 2. Data Entry (Data Entry, Data Formatting, Data Analyzing) I worked creatively in detail, accurate and efficient. I am confident could deliver always the best results within targeted time. Look forward to hearing from you.

Welcome to my page. For the last 20 years, I have been working in sales, I have led sales, appointment setting, and BDR teams at SAP, Adobe, and a number of startups. Teams I have built and managed, giving me the experience to help you drive the results you’re looking for. You have worked with freelancers, you have worked with agencies, and you’ve probably tried to build a team in-house in the past. There are many reasons why each of these has failed, but I am here telling you that I can make it work for you. I will deliver the appointments you’re looking for at the scale you need. You focus on the things that matter, while I drive the revenue. I’ve worked with businesses across the country. I have a 100% success rate on Upwork and have worked with over 100 companies in the last 3 years, helping them solve their pipeline goals. Once we’ve met, we will start onboarding and get started within a few days. I have a simple step-by-step process that makes it easy for us to work together. The service that we offer Appointment setting, Sales, Call scheduling, deal closing, telemarketing, cold calling, pipeline generation, outbound calling and customer care, business development, pipeline generation, lead generation. Segments we have experience in Solar, insurance, SaaS, Telecommunications, manufacturing, Coaching, Digital marketing agencies, Event registration, Health care, Mortgages, lawyers, Real Estate, and many others. If your project does not fall into one of these categories, let's schedule an assessment call to see if you are a good fit.

Shopify Customer Support Specialist | Shopify VA | E-commerce Customer Service | Gorgias | Zendesk | Email & Live Chat Support | 5+ Years Looking for a Shopify Customer Support Specialist who can reduce response times, increase customer satisfaction, manage high-volume support, and represent your brand professionally? You're in the right place. With 5+ years of experience in Shopify Customer Support, E-commerce Customer Service, and Dropshipping Operations, I help Shopify brands provide exceptional customer experiences while reducing support workload and improving customer retention. I have supported customers across the USA, Canada, UK, Europe, and Australia, helping businesses deliver fast, professional, and empathetic support through Email, Live Chat, Help Desk Systems, and CRM platforms. ⭐ Shopify & E-commerce Customer Support ✔ Shopify Customer Support ✔ Shopify Virtual Assistant (VA) ✔ E-commerce Customer Service ✔ Email Support ✔ Live Chat Support ✔ Customer Success & Customer Retention ✔ Help Desk & CRM Management ✔ Gorgias Support ✔ Zendesk Support ✔ Freshdesk Support ✔ Reamaze Support ✔ Intercom Support ✔ Zoho Desk ✔ Tidio Chat Support ⭐ Customer Service Expertise ✔ Customer Inquiry Management ✔ Order Processing & Order Management ✔ Order Tracking & Shipping Updates ✔ WISMO (Where Is My Order) Support ✔ Refunds, Returns & Exchanges ✔ Warranty & Replacement Requests ✔ Chargeback Prevention & Dispute Resolution ✔ PayPal & Klarna Dispute Handling ✔ Subscription Support ✔ Customer Complaint Resolution ✔ Escalation Management ✔ Shipping Delay Resolution ✔ Lost Package Investigation ✔ Customer Follow Ups ✔ Customer Retention & Win-Back Campaigns ✔ Abandoned Cart Recovery ✔ Review Request & Outreach Emails ⭐ Shopify Operations & Dropshipping ✔ Shopify Admin Management ✔ Product & Order Management ✔ Supplier Coordination ✔ Fulfillment Support ✔ Inventory Assistance ✔ Dropshipping Customer Support ✔ Post-Purchase Customer Experience ✔ Delivery Monitoring & Tracking ⭐ Administrative & Virtual Assistant Services ✔ Google Sheets & Microsoft Excel ✔ Gmail & Google Workspace ✔ CRM & Customer Database Management ✔ Data Entry & Reporting ✔ Order Tracking Reports ✔ Refund & Chargeback Logs ✔ Documentation & Administrative Support ⭐ AI-Assisted Multilingual Customer Support I have experience supporting international customers using professional translation tools and AI-assisted workflows to deliver clear, accurate, and brand consistent written support in multiple languages, including Dutch, French, German, Italian, Czech, Spanish, Portuguese, Swedish, Danish, Norwegian, Finnish, Polish, and other European languages. This allows me to assist global e-commerce businesses while maintaining fast response times and high customer satisfaction. ⭐ Tools & Platforms E-commerce: Shopify Help Desk & CRM: Gorgias • Zendesk • Freshdesk • Reamaze • Intercom • Zoho Desk • Tidio Business Tools: Google Workspace • Gmail • Google Sheets • Microsoft Excel • Slack • WhatsApp Payments: PayPal • Klarna ⭐ Why Clients Hire Me ✔ 5+ Years of Customer Service Experience ✔ Shopify & E-commerce Specialist ✔ High Volume Email & Live Chat Support ✔ Excellent Written English ✔ Strong Attention to Detail ✔ Fast Response Times & SLA Compliance ✔ Professional Brand Communication ✔ Reliable, Organized & Self Managed ✔ Experienced with USA, UK, EU & Australian Customers ✔ Flexible Across Multiple Time Zones ✔ Long Term Business Support If you're looking for a reliable Shopify Customer Support Specialist, Customer Service Representative, Customer Success Specialist, Shopify Virtual Assistant, or E-commerce Support Expert, I'd love to help your business deliver an exceptional customer experience. 📩 Send me an invitation, and let's discuss how I can help reduce your support workload, improve customer satisfaction, and grow your business. Kind regards, Shahbaz

Hello! I'm Winona Santiago. With 7 years of experience at the intersection of luxury website design, fashion branding, and strategic UX, I partner with premium brands to create truly impactful and high-performing online presences. My passion lies in translating your unique brand story and business objectives into digital experiences that not only captivate your ideal clientele but also drive measurable growth. I believe that exceptional design is both beautiful and intelligent. Over my 7 years in the marketing and design industry, I've honed the ability to craft conversion-focused websites and digital strategies. This means focusing on: ✦ Deeply understanding your target audience to create intuitive and engaging user journeys. ✦ Developing a cohesive and aspirational brand identity that resonates within the luxury and fashion space. ✦ Designing web pages meticulously engineered for conversion, leading clients to see not just an aesthetic upgrade, but tangible results – often an increase of 15-30% in lead generation or sales conversions within a few months post-launch. My goal is to empower your brand to make a stronger impact, attract more qualified traffic, and ultimately, boost your revenue. I'm genuinely excited by the prospect of helping businesses like yours flourish. If you're looking for a dedicated partner to elevate your online presence organically and strategically, I'd love to hear about your project. Feel free to reach out to discuss your ideas!

✅ Top Rated — Top 5% Talent ✅ $1.5M Client Revenue ✅ 100% Job Success Score ✅ 350+ Websites Completed ✅ $80K+ Earned 🥇 Expert WordPress Website Designer & Developer | Custom Themes | WooCommerce | Elementor Pro | Responsive Design | Speed Optimization As a Certified WordPress Web Designer with 8+ years of experience, I build fast, secure, mobile-responsive WordPress websites and web-based applications that drive real business growth. I specialize in WordPress Development, Custom WordPress Themes, Elementor Pro, Divi, WooCommerce Development, Figma to WordPress, PSD to WordPress, and Landing Page Design — delivering pixel-perfect results for clients across the globe. ───────────────────────────────────── 🏆 Why Work With Me? ───────────────────────────────────── 🏆 Upwork Top Rated — Top 5% of Global Talent 🏆 350+ Successful WordPress Projects Completed 🏆 Computer Science Graduate 🏆 8+ Years in WordPress Design and Web Development 🏆 All-Time 5-Star Client Feedback 🏆 100% Job Success Score ───────────────────────────────────── ⚙️ My Core Skills & Tech Stack ───────────────────────────────────── ✔ WordPress Development & Customization ✔ WooCommerce Store Setup & Development ✔ Elementor Pro | Divi | Bricks Builder | Gutenberg ✔ Figma to WordPress | PSD to WordPress ✔ Custom WordPress Theme Development ✔ WordPress Plugin Customization & Integration ✔ Responsive Web Design (Mobile-First) ✔ Core Web Vitals & Google PageSpeed Optimization ✔ On-Page SEO | Yoast SEO | RankMath Setup ✔ WordPress Security Hardening & Malware Removal ✔ Website Migration & Hosting Setup (cPanel) ✔ HTML5 | CSS3 | JavaScript | jQuery | PHP ✔ Wix | Squarespace | Shopify | Webflow ───────────────────────────────────── 🌐 Industries I Serve ───────────────────────────────────── I build professional WordPress websites for businesses across many industries: 🏠 Home & Trade Services Roofing companies • Electricians • Plumbers • HVAC contractors General contractors • Landscaping • Painting • Cleaning services 🩺 Health & Wellness Psychology & therapy practices • Medical & dental clinics Life coaches • Personal trainers & gyms • Nutritionists • Chiropractors • Spas ⚖️ Professional Services Law firms & attorneys • Accountants & CPAs • Financial advisors Real estate agents • Marketing agencies • Insurance agencies 📚 Education & Coaching Online course creators • Business coaches • Tutors & e-learning platforms Speakers & consultants • Language schools 🍽️ Food, Retail & Hospitality Restaurants & cafes • Hotels & B&Bs • Photography studios Fashion & clothing stores • Beauty salons • Event planners 💻 Tech & Digital SaaS startups • Bloggers & influencers • Affiliate marketers Podcasts & media brands • Nonprofits & churches ───────────────────────────────────── ✅ What Every Project Includes ───────────────────────────────────── ✅ Custom, responsive & mobile-first WordPress design ✅ Speed-optimized with Google PageSpeed 90+ target ✅ SEO-friendly structure (Yoast / RankMath setup) ✅ Secure setup — SSL, firewall & WordPress hardening ✅ WooCommerce & third-party plugin integration ✅ Clean code — easy for any developer to maintain ✅ On-time delivery with clear communication ✅ Do you want to create an Online Presence 24/7? ✅ Do you want to increase sales, attract more clients, and explore real growth? Let's discuss your project today! 📞

If you're a founder or business owner who's drowning in tasks that don't need your attention - inbox backlog, research, scheduling, document prep, client follow-ups — that's exactly what I handle. I've spent 4+ years working as an executive VA for founders, small business owners, and executives across industries including legal, research, and startup operations. I work independently, communicate proactively, and deliver without needing to be chased or micromanaged. What I handle: — Inbox & Calendar Management - You stay focused on your priorities. I keep everything else organized, filtered, and moving. — Research & Data - I gather, structure, and present information in formats you can actually use to make decisions. No raw dumps, no half-done work. — Project Coordination - Deadlines tracked, vendors followed up with, and deliverables where they need to be. Things don't slip. — Document & Admin Support - From confidential handling to travel coordination to report preparation. Done right, on time. — Customer & Client Communication - Professional, responsive, on-brand representation of your business. How I work: I don't wait to be told what's next. I look ahead, flag problems before they become yours, and handle routine decisions within the scope you give me. Long-term clients stay because I reduce their workload, not because I add to it. If you need a high-output VA who shows up consistently and makes your operations lighter - I'm available. Send an invite, and let's discuss what you need.

Running a business or personal brand, while covering your to-do list already takes everything you’ve got. The last thing you need is to be stuck writing captions, chasing trends, or managing content workflows. I help founders and lean teams grow their online presence without adding more to their workload. You focus on your business. I handle the content: strategy, creation, posting, and performance. Here’s why I’m top rated and clients stay for years: ✅ Content that sounds like you, without needing you to write it ✅ Branded posts that build trust and spark interest ✅ Strategy based on what works, not guesswork ✅ Full service: planning, posting, repurposing, and reporting This isn’t passive VA work. It’s high-level, done-for-you content built to grow your brand the right way. If you're looking for someone who takes time to understand your business, thinks ahead, and just makes things work, message me. Let’s take content off your to-do list. Send me the word “audit” with a few lines about your business and I’ll respond with my availability for a complimentary content strategy call. No pressure. Just professional recommendations, tactical tips, and next steps you can run to save up to 7 hours a week - whether we work together or not. 💻 The platforms I have the most experience in are: LinkedIn, Instagram, TikTok, Facebook + Pinterest ⚙️The tools I use on a regular basis include: Canva, Adobe Photoshop, Adobe Premiere Pro, DaVinci Resolve, Figma, Sora, Nanobanana, Slack, Airtable, Notion

Your leads are leaking. Between the form fill and the booked call, something breaks - a missed follow-up, a dead webhook, a CRM that nobody trusts. That's where I come in. I build the automation layer between your tools so nothing falls through the cracks. Lead capture to enrichment to scoring to booked meeting - one connected system, zero manual steps. My toolkit: HubSpot, GoHighLevel, Make, n8n, Clay, Slack, Airtable, Zapier, Apollo, Instantly, Smartlead, Retell AI, and custom API integrations. I don't just connect tools - I architect the logic behind them. What I've built recently: → AI-powered inbound call handling with voicemail drops and SMS/email auto-response → Clay-to-HubSpot enrichment pipelines that score and route leads before a human touches them → Full GHL sub-account builds - workflows, pipelines, calendars, forms, dashboards → Multi-source lead processors that pull from 5+ channels into one clean CRM view → RevOps dashboards that show pipeline health, conversion rates, and forecast accuracy HubSpot certified in Inbound, Revenue Operations, and Reporting. Every build ships with documentation. Every handover is clean. No black boxes, no "it just works" with no explanation. You bring the strategy. I'll build the machine.

Convert logo into Vector / Vector Tracing / Vector SVG TOP RATED FREELANCER (900+JOBS SUCCESS) I have Over the last …..15 YEARS … about graphics designs. I am Professional convert to vector your raster files from vector illustrator files (AI/.eps/pdf/psd/png or etc) which are high quality ready to be printed. *****I CAN DO ANY FILES ASAP Raster to Vector***** ► Convert logo into Vector ► Vector Tracing ► Vector SVG ► redraw your old logo vector SVG/AI format. ► your old Logo re-design ► Raster to Vector ► Text edit your logo. ► Raster to Vector & text change Business card ---------------- THANK YOU SO MUCH ---------------