🚀 𝙄𝙩’𝙨 2026… 𝙖𝙣𝙙 𝙩𝙝𝙞𝙨 𝙞𝙨 𝙨𝙩𝙞𝙡𝙡 𝙝𝙖𝙥𝙥𝙚𝙣𝙞𝙣𝙜? ⚠️ Are users signing up… but 𝙣𝙤𝙩 𝙖𝙘𝙩𝙪𝙖𝙡𝙡𝙮 𝙪𝙨𝙞𝙣𝙜 𝙮𝙤𝙪𝙧 𝙥𝙧𝙤𝙙𝙪𝙘𝙩? ⚠️ Are new customers 𝙜𝙚𝙩𝙩𝙞𝙣𝙜 𝙨𝙩𝙪𝙘𝙠 during setup or integrations? ⚠️ Are you 𝙖𝙣𝙨𝙬𝙚𝙧𝙞𝙣𝙜 𝙩𝙝𝙚 𝙨𝙖𝙢𝙚 𝙤𝙣𝙗𝙤𝙖𝙧𝙙𝙞𝙣𝙜 𝙦𝙪𝙚𝙨𝙩𝙞𝙤𝙣𝙨 every day? ⚠️ Are users 𝙙𝙧𝙤𝙥𝙥𝙞𝙣𝙜 𝙤𝙛𝙛 𝙗𝙚𝙛𝙤𝙧𝙚 𝙩𝙝𝙚𝙮 𝙚𝙫𝙚𝙣 𝙧𝙚𝙖𝙘𝙝 𝙩𝙝𝙚 “𝙖𝙝𝙖” 𝙢𝙤𝙢𝙚𝙣𝙩? Now let’s talk about what looks 𝙨𝙢𝙖𝙡𝙡… …but is 𝙦𝙪𝙞𝙚𝙩𝙡𝙮 𝙘𝙤𝙨𝙩𝙞𝙣𝙜 you users, revenue, and retention. ⚠️ 𝘊𝘰𝘯𝘧𝘶𝘴𝘪𝘯𝘨 𝘰𝘯𝘣𝘰𝘢𝘳𝘥𝘪𝘯𝘨 𝘴𝘵𝘦𝘱𝘴 ⚠️ 𝘉𝘳𝘰𝘬𝘦𝘯 𝘰𝘳 𝘪𝘯𝘤𝘰𝘮𝘱𝘭𝘦𝘵𝘦 𝘴𝘦𝘵𝘶𝘱𝘴 ⚠️ 𝘕𝘰 𝘤𝘭𝘦𝘢𝘳 𝘨𝘶𝘪𝘥𝘢𝘯𝘤𝘦 𝘧𝘰𝘳 𝘯𝘦𝘸 𝘶𝘴𝘦𝘳𝘴 ⚠️ 𝘚𝘭𝘰𝘸 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘦𝘴 𝘥𝘶𝘳𝘪𝘯𝘨 𝘰𝘯𝘣𝘰𝘢𝘳𝘥𝘪𝘯𝘨 ⚠️ 𝘊𝘭𝘪𝘦𝘯𝘵𝘴 𝘧𝘦𝘦𝘭𝘪𝘯𝘨 𝘭𝘰𝘴𝘵 𝘳𝘪𝘨𝘩𝘵 𝘢𝘧𝘵𝘦𝘳 𝘴𝘪𝘨𝘯𝘪𝘯𝘨 𝘶𝘱 And like most SaaS founders… ⚠️ 𝘈𝘳𝘦 𝘺𝘰𝘶 𝘴𝘵𝘪𝘭𝘭 𝘩𝘢𝘯𝘥𝘭𝘪𝘯𝘨 𝘰𝘯𝘣𝘰𝘢𝘳𝘥𝘪𝘯𝘨 𝘺𝘰𝘶𝘳𝘴𝘦𝘭𝘧? ⚠️ 𝘋𝘰 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝘵𝘰 𝘫𝘶𝘮𝘱 𝘪𝘯 𝘦𝘷𝘦𝘳𝘺 𝘵𝘪𝘮𝘦 𝘢 𝘶𝘴𝘦𝘳 𝘨𝘦𝘵𝘴 𝘴𝘵𝘶𝘤𝘬? ⚠️ 𝘋𝘰𝘦𝘴 𝘦𝘷𝘦𝘳𝘺𝘵𝘩𝘪𝘯𝘨 𝘴𝘭𝘰𝘸 𝘥𝘰𝘸𝘯 𝘸𝘩𝘦𝘯 𝘺𝘰𝘶’𝘳𝘦 𝘯𝘰𝘵 𝘢𝘳𝘰𝘶𝘯𝘥? 👉 𝙄 𝙂𝙊𝙏 𝙔𝙊𝙐! 💼 𝙃𝙚𝙧𝙚’𝙨 𝙬𝙝𝙖𝙩 𝙄 𝙝𝙖𝙣𝙙𝙡𝙚 𝙛𝙤𝙧 𝙮𝙤𝙪 🔥 𝙀𝙉𝘿-𝙏𝙊-𝙀𝙉𝘿 𝙎𝘼𝘼𝙎 𝙊𝙉𝘽𝙊𝘼𝙍𝘿𝙄𝙉𝙂 I guide your users from signup → setup → full product use So they don’t get stuck, confused, or drop off. 🔥 𝘼𝘾𝘾𝙊𝙐𝙉𝙏 𝙎𝙀𝙏𝙐𝙋 & 𝙄𝙈𝙋𝙇𝙀𝙈𝙀𝙉𝙏𝘼𝙏𝙄𝙊𝙉 CRM setup, integrations, configurations—done properly from day one. 🔥 𝙐𝙎𝙀𝙍 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 𝘿𝙐𝙍𝙄𝙉𝙂 𝙊𝙉𝘽𝙊𝘼𝙍𝘿𝙄𝙉𝙂 Email, chat, and calls handled so your users always feel supported. 🔥𝙏𝙍𝙊𝙐𝘽𝙇𝙀𝙎𝙃𝙊𝙊𝙏𝙄𝙉𝙂 & 𝙄𝙎𝙎𝙐𝙀 𝙍𝙀𝙎𝙊𝙇𝙐𝙏𝙄𝙊𝙉 I fix setup issues fast so users can move forward without frustration. 🔥 𝘾𝙐𝙎𝙏𝙊𝙈𝙀𝙍 𝙎𝙐𝘾𝘾𝙀𝙎𝙎 𝙎𝙐𝙋𝙋𝙊𝙍𝙏 I make sure your users stay, understand your product, and keep using it. 📈 𝙍𝙚𝙨𝙪𝙡𝙩? ✔️ Users activate faster ✔️ Fewer drop-offs during onboarding ✔️ Less support overload for you ✔️ Smoother customer experience 🧠 𝙒𝙝𝙮 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙝𝙞𝙧𝙚 𝙢𝙚 🏆 9+ years experience in onboarding, SaaS support, and customer success 🤝 Reliable, no hand-holding needed ⚡ I take ownership—so you don’t have to babysit onboarding 🤝 𝙇𝙚𝙩’𝙨 𝙬𝙤𝙧𝙠 𝙩𝙤𝙜𝙚𝙩𝙝𝙚𝙧 🟢 Send me a message 🟢 Tell me your onboarding process 🟢 I’ll help you handle it smoothly from start to finish ⚠️ PS If your users are signing up but not activating… your onboarding is the problem, and that’s exactly what I handle.

Over 20 years of experience in Unified Communications as a Service (UCaaS) in technical sales, professional services, webinar production and delivery, technical support and service delivery. Expertise in: 1. Zoom Meetings, Webinar as project manager, technical director, SME and MC. 2. Zoom platform administration that includes configuration, access management, Team Chat, AI Companion, Zoom Rooms and Workspaces, language interpretation, Microsoft integration, Zoom Webinar/Events and the Zoom Marketplace integrations.

I am an experienced Instructional Designer, eLearning Course Developer and Virtual Training Producer driven by a passion for learning and love for technology. 🎯𝗣𝗿𝗼𝘃𝗲𝗻 𝗧𝗿𝗮𝗰𝗸 𝗥𝗲𝗰𝗼𝗿𝗱 🚀𝗩𝗲𝗿𝘀𝗮𝘁𝗶𝗹𝗶𝘁𝘆🌐𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆 𝗦𝗮𝘃𝘃𝘆 🤝𝗖𝗹𝗶𝗲𝗻𝘁-𝗙𝗼𝗰𝘂𝘀𝗲𝗱 𝗔𝗽𝗽𝗿𝗼𝗮𝗰𝗵 💎𝗖𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝘃𝗲 𝗮𝗻𝗱 𝗥𝗲𝗹𝗶𝗮𝗯𝗹𝗲 Over the past decade, I have honed my skills in various industry sectors, including Education, BPO, EPC, Consumer Durables, and Financial Services. With professional degrees in E-learning, Business Administration, Financial Planning, Banking, and Insurance, I bring a diverse range of expertise to the table. ✅WHY CHOOSE ME? 🎯Proven Track Record: Throughout my career, I have worked with esteemed clients like Tata Projects Limited, Johnson & Johnson, Accenture, and others, delivering exceptional results and earning their trust. 🚀Versatility: My skillset spans various areas, including Instructional Design, eLearning Course Development, Curriculum Development, Virtual Training Production (vILT), and Editorial Design. This versatility allows me to tackle complex projects with ease and creativity. 🌐Technology Savvy: I constantly keep up with the latest trends in Learning Design and Instructional Technology, ensuring that my work is cutting-edge and engaging. 🤝Client-Focused Approach: Understanding the unique needs of my clients is paramount to me. I am committed to delivering tailor-made solutions that meet their objectives and surpass expectations. 💎Collaborative and Reliable: As a professional who thrives in collaborative environments, I can seamlessly integrate into your team and work diligently to achieve project success. ✅ KEY SKILLS 🚩 Instructional Designer and Curriculum Developer 🚩 eLearning Developer, Online Course Developer 🚩 Virtual Training Producer (vILT) and Facilitator 🚩 Learning Management System (LMS) Administrator ✅ PROFICIENT IN 🚩Instructional Design, Training Needs Analysis (TNA), ADDIE, Leadership Skills, Diversity & Inclusion (DE&I), Gamification 🚩Editorial Design, Training Materials, Facilitators Guide, Participants Guide, Microsoft Word, Posters 🚩eLearning Development, Articulate 360, Articulate Storyline, Articulate Rise, Adapt Framework, iSpring, H5P, HTML, CSS 🚩Virtual Events, Zoom Meetings, Zoom Webinar, Zoom Video Conference, Adobe Connect 🚩Presentation Design, Microsoft PowerPoint, Prezi Presentation, Prezi Video, Google Slides 🚩Graphic Design, Info-graphics, Adobe Express, Canva, Video Editing, Videoscribe ✅CLIENTS AND PROJECTS 🚩 Tata Projects Ltd: Instructional Designer, eLearning Developer 🚩 Johnson & Johnson: Virtual Event Producer, Software Demo, Screen casting Video, Video Editing, Editorial Design 🚩 Accenture: Virtual Training Producer (vILT) 🚩 Hone: Virtual Training Producer (vILT) 🚩 IDFC: Prezi Presentation 🚩 Darlo: Instructional Designer, eLearning, Articulate Rise, eLearning Quality Assurance, Video Scripts 🚩 CogBooks: eLearning Developer, Articulate Storyline 🚩 FPSB Ltd: Instructional Designer, eLearning Developer, Articulate Rise 🚩 Learnnexus: Instructional Designer, Copywriting 🚩 Virtus Inc: Virtual Training Producer (vILT) 🚩 Think Employment: Instructional Designer, eLearning, iSpring ✅WORK EXPERIENCE AND ROLES 🚩Freelance Instructional Designer, elearning Developer, Virtual Training Producer, Upwork | Remote | Aug 2020 - Present 💎Created engaging eLearning and instructional materials for various clients. 💎Produced Virtual Training sessions (vILT), ensuring seamless delivery. 💎Developed training materials to enhance the learning experience. 🚩Senior Learning Specialist, Bechtel | Gurgaon | Nov 2015 - Jul 2020 💎Designed and developed eLearning for diverse training programs. 💎Conducted both classroom (ILT) and Virtual Training sessions (vILT) 🚩Learning Strategist, USHA | Gurgaon | Aug 2014 - Oct 2015 💎Implemented effective online learning strategies to enhance the learning experience. 💎Developed instructional content for classroom training, ensuring consistency and effectiveness. 🚩Instructional Designer, Max Bupa Health Insurance | New Delhi | Jun 2010 - Jul 2014 💎Spearheaded instructional design and eLearning course development efforts. 💎Managed Learning Management System (LMS), facilitating smooth learning delivery. 🚩Content Developer, NIIT Institute of Finance, Banking, and Insurance (ifbi) |Gurgaon | Oct 2007 - May 2010 💎Authored various Diplomas and Certificates related to finance, banking and insurance. 💎Conducted Training of Trainers (TTT), imparting knowledge to aspiring professionals. ✅EDUCATIONAL HISTORY 🚩Post Graduate Diploma in E-learning (PGDEL), IGNOU (2010-11) 🚩MBA Banking and Insurance, IP University (2007-08) 🚩BHM, CCS University (19997-2000) 🚩Certified Mutual Fund Adviser, NSE (May 2010) 🚩Certified Financial Adviser (CeFA), LIBF, UK (April 2004) 🚩Certified Mortgage Adviser (CeMAP), LIBF, UK (Feb 2007)

With over 20 years of experience in retail management, I have honed my skills in assisting customers from diverse backgrounds, including U.S., Australian, Japanese, and Chinese markets. My extensive career includes leading roles in renowned corporate chains where I consistently delivered exceptional service to a global clientele. As a Team Lead and Retail General Manager, I have successfully managed store operations, recruited and trained top talent, achieved sales goals, and maintained high standards of customer satisfaction. My roles have included providing customer service, handling reservations, providing technical support, as well as training and coaching new agents. I have worked for companies like Apple, Salt Life, Aramark, Pacific Whale Foundation, Brooks Brothers, Monk Seal Foundation, and Fossil, gaining comprehensive experience in store management, visual merchandising, quality assurance, and administrative support. In addition to my retail expertise, I excel in providing comprehensive support services for businesses. I am adept at handling e-mail, phone, chat, and web support, always striving to offer 5-star service. My administrative skills are proven, with experience in data entry for NOAA, organizing volunteer groups, and coordinating large-scale events. Key qualities that define my professional approach include attention to detail, organization, a positive attitude, patience, time management, and professionalism. I am dedicated to delivering excellence in every task and am open to learning new skills and receiving constructive feedback. As a full-time freelancer, I am committed to working U.S. business hours to meet your business needs effectively.

Customer and Technical Support Specialist with extensive experience in the BPO industry, delivering high-quality service and helping teams grow. Fluent in English, Spanish, and Portuguese, with a proven track record of meeting KPIs, developing training content, and fostering a positive environment. Skilled at managing time effectively and presenting clear, empathetic communication in fast-paced, remote settings.

Virtual, hybrid and live event planning, promotion & delivery. *Zoom Specialist* Myself and the team create memorable experiences and technically smooth, well executed events. We work with training providers and act as technical production partners, operating apps like Zoom, MS Teams, WebEx, Google Meet, Mural, Slido, Mentimeter, Miro and more! We take attendance, organise breakout groups, co-facilitate, display content, spotlight, manage AV. We help in the production of webinars, to make you look professional and keep viewers engaged. We organise larger scale events such as hybrid conferences, exhibitions, seminars, summits. This includes logistics, AV, registration, content, venue. Full end to end event management, with precision and passion. As the Managing Director at Virtual Approval, I oversee a range of projects and ensure smooth operation of all our departments. I have a creative input, direct and project manage the design / delivery of multiple events, videos, workshops and social media campaigns for our clients in the UK, USA, Europe and beyond. Some projects we have delivered include: - - Multiple day virtual and hybrid conferences for global brands such as Smirnoff, TEDx, British Council, MAC, Estee Lauder. - 3 day hybrid conference and award show for 800+ delegates across 6 physical locations in the US - Live in-person seminars and award ceremonies for legal, educational and financial services businesses - Conference and 16 stand exhibition for 800+ delegates as part of Ofsted Big Conversation - Technical Production for High Court trials, arbitration and mediation via Zoom, both hybrid and online. - Digital training workshops - hybrid, live and virtual - for many global pharmaceutical companies - Fundraising galas with auctions, raffles, entertainers, celebrity guests, musicians, games, magic shows - Product launches and brand activations for Smirnoff, Roe & co + many more - Webinars for HR & Financial Services Businesses, including design & marketing for the events - Filming and editing a range of video projects such as event highlights reels, testimonials, product explainers, social media and website content - Our social media department looks after one off-event promotion campaigns and long term marketing management for a range of businesses and sectors. We are a global team, combining technology with creativity. Our team consists of Tech Producers, AV Technicians, Designers, Project Managers, Videographers. We consider every aspect of an event, video or campaign to make sure it’s multidimensional, engaging and crucially, it meets the overall objectives. Do you need help with an upcoming event, a video or workshop? Contact me to arrange a free, no obligation consultation.

I have over 15 years of experience in IT and am knowledgeable in the entire Microsoft Application Suite (Word, Excel, PowerPoint). I have over 8 years of experience with Quickbooks and Quickbooks Online and am a Certified Gold ProAdvisor. I have experience in setting up and running Virtual Learning Communities using Zoom, Webex, MS Teams and GoToWebinar. This also includes producing online trainings, webinars and conferences. I also have experience in an Administrative Support role supporting managers and high-level directors. I am a native English speaker born and raised in the United States. I am an experienced internet researcher. I can also assist you in managing your social presence via Facebook, Twitter, LinkedIn, Constant Contact and MailChimp.

II help coaches, consultants, and online business owners run high-stakes virtual events that feel smooth, professional, and fully under control. Because during a live event, there’s no pause button and even small issues can impact the entire experience. That’s where I come in. I’ve supported 5𝟎𝟎+ 𝒁𝒐𝒐𝒎 𝒎𝒆𝒆𝒕𝒊𝒏𝒈𝒔, 𝒘𝒆𝒃𝒊𝒏𝒂𝒓𝒔, 𝒂𝒏𝒅 𝒗𝒊𝒓𝒕𝒖𝒂𝒍 𝒆𝒗𝒆𝒏𝒕𝒔 𝒇𝒓𝒐𝒎 𝒔𝒊𝒏𝒈𝒍𝒆-𝒔𝒆𝒔𝒔𝒊𝒐𝒏 𝒕𝒓𝒂𝒊𝒏𝒊𝒏𝒈𝒔 𝒕𝒐 𝒎𝒖𝒍𝒕𝒊-𝒅𝒂𝒚 𝒃𝒐𝒐𝒕𝒄𝒂𝒎𝒑𝒔 𝒂𝒏𝒅 𝒍𝒂𝒓𝒈𝒆-𝒔𝒄𝒂𝒍𝒆 𝒁𝒐𝒐𝒎 𝑬𝒗𝒆𝒏𝒕𝒔. While you focus on delivering your message, I handle everything behind the scenes, so your event feels seamless, professional, and fully under control. 💡 What You Get When I Run Your Event: • 𝑺𝒎𝒐𝒐𝒕𝒉, 𝒘𝒆𝒍𝒍-𝒎𝒂𝒏𝒂𝒈𝒆𝒅 𝒇𝒍𝒐𝒘 𝒇𝒓𝒐𝒎 𝒔𝒕𝒂𝒓𝒕 𝒕𝒐 𝒇𝒊𝒏𝒊𝒔𝒉 • 𝑵𝒐 𝒂𝒘𝒌𝒘𝒂𝒓𝒅 𝒕𝒓𝒂𝒏𝒔𝒊𝒕𝒊𝒐𝒏𝒔 𝒐𝒓 𝒕𝒆𝒄𝒉𝒏𝒊𝒄𝒂𝒍 𝒅𝒆𝒍𝒂𝒚𝒔 • 𝑭𝒖𝒍𝒍𝒚 𝒔𝒖𝒑𝒑𝒐𝒓𝒕𝒆𝒅 𝒔𝒑𝒆𝒂𝒌𝒆𝒓𝒔 𝒂𝒏𝒅 𝒑𝒓𝒆𝒔𝒆𝒏𝒕𝒆𝒓𝒔 • 𝑹𝒆𝒂𝒍-𝒕𝒊𝒎𝒆 𝒑𝒓𝒐𝒃𝒍𝒆𝒎 𝒔𝒐𝒍𝒗𝒊𝒏𝒈 𝒘𝒊𝒕𝒉𝒐𝒖𝒕 𝒅𝒊𝒔𝒓𝒖𝒑𝒕𝒊𝒏𝒈 𝒚𝒐𝒖𝒓 𝒆𝒗𝒆𝒏𝒕 • 𝑨 𝒄𝒂𝒍𝒎, 𝒄𝒐𝒏𝒕𝒓𝒐𝒍𝒍𝒆𝒅 𝒆𝒙𝒑𝒆𝒓𝒊𝒆𝒏𝒄𝒆 𝒇𝒐𝒓 𝒚𝒐𝒖 𝒂𝒏𝒅 𝒚𝒐𝒖𝒓 𝒂𝒖𝒅𝒊𝒆𝒏𝒄𝒆 Because during live events, there’s no pause button and small issues can quickly affect the entire experience. 🎥 What I Handle: • 𝑭𝒖𝒍𝒍 𝒁𝒐𝒐𝒎 𝑴𝒆𝒆𝒕𝒊𝒏𝒈𝒔, 𝑾𝒆𝒃𝒊𝒏𝒂𝒓𝒔 & 𝒁𝒐𝒐𝒎 𝑬𝒗𝒆𝒏𝒕𝒔 𝒑𝒓𝒐𝒅𝒖𝒄𝒕𝒊𝒐𝒏 • 𝑺𝒑𝒆𝒂𝒌𝒆𝒓 𝒔𝒑𝒐𝒕𝒍𝒊𝒈𝒉𝒕𝒊𝒏𝒈, 𝒕𝒓𝒂𝒏𝒔𝒊𝒕𝒊𝒐𝒏𝒔, 𝒂𝒏𝒅 𝒇𝒍𝒐𝒘 𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 • 𝑩𝒓𝒆𝒂𝒌𝒐𝒖𝒕 𝒓𝒐𝒐𝒎𝒔, 𝒑𝒐𝒍𝒍𝒔, 𝑸&𝑨, 𝒂𝒏𝒅 𝒆𝒏𝒈𝒂𝒈𝒆𝒎𝒆𝒏𝒕 𝒕𝒐𝒐𝒍𝒔 • 𝑷𝒂𝒓𝒕𝒊𝒄𝒊𝒑𝒂𝒏𝒕 𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 & 𝒘𝒂𝒊𝒕𝒊𝒏𝒈 𝒓𝒐𝒐𝒎 𝒄𝒐𝒏𝒕𝒓𝒐𝒍 • 𝑴𝒖𝒍𝒕𝒊-𝒅𝒂𝒚 & 𝒎𝒖𝒍𝒕𝒊-𝒔𝒆𝒔𝒔𝒊𝒐𝒏 𝒆𝒗𝒆𝒏𝒕 𝒄𝒐𝒐𝒓𝒅𝒊𝒏𝒂𝒕𝒊𝒐𝒏 • 𝑴𝒖𝒍𝒕𝒊-𝒑𝒍𝒂𝒕𝒇𝒐𝒓𝒎 𝒍𝒊𝒗𝒆𝒔𝒕𝒓𝒆𝒂𝒎 𝒔𝒆𝒕𝒖𝒑 (𝑳𝒊𝒏𝒌𝒆𝒅𝑰𝒏, 𝒀𝒐𝒖𝑻𝒖𝒃𝒆, 𝑭𝒂𝒄𝒆𝒃𝒐𝒐𝒌) • 𝑹𝒆𝒂𝒍-𝒕𝒊𝒎𝒆 𝒕𝒓𝒐𝒖𝒃𝒍𝒆𝒔𝒉𝒐𝒐𝒕𝒊𝒏𝒈 𝒅𝒖𝒓𝒊𝒏𝒈 𝒍𝒊𝒗𝒆 𝒔𝒆𝒔𝒔𝒊𝒐𝒏𝒔 •𝑩𝒂𝒄𝒌𝒔𝒕𝒂𝒈𝒆 𝒄𝒐𝒐𝒓𝒅𝒊𝒏𝒂𝒕𝒊𝒐𝒏 𝒂𝒏𝒅 𝒔𝒑𝒆𝒂𝒌𝒆𝒓 𝒇𝒍𝒐𝒘 𝒎𝒂𝒏𝒂𝒈𝒆𝒎𝒆𝒏𝒕 🧠 Why Clients Work with Me: • 400+ successful virtual events supported • Calm, proactive, and detail-oriented under pressure • Experienced in high-stakes, live environments • Trusted by long-term clients and recurring webinar hosts Clients don’t hire me just to “run Zoom.” 𝑻𝒉𝒆𝒚 𝒉𝒊𝒓𝒆 𝒎𝒆 𝒕𝒐 𝒎𝒂𝒌𝒆 𝒔𝒖𝒓𝒆 𝒕𝒉𝒆𝒊𝒓 𝒆𝒗𝒆𝒏𝒕 𝒓𝒖𝒏𝒔 𝒔𝒎𝒐𝒐𝒕𝒉𝒍𝒚, 𝒍𝒐𝒐𝒌𝒔 𝒑𝒓𝒐𝒇𝒆𝒔𝒔𝒊𝒐𝒏𝒂𝒍, 𝒂𝒏𝒅 𝒂𝒍𝒍𝒐𝒘𝒔 𝒕𝒉𝒆𝒎 𝒕𝒐 𝒔𝒕𝒂𝒚 𝒇𝒖𝒍𝒍𝒚 𝒇𝒐𝒄𝒖𝒔𝒆𝒅 𝒐𝒏 𝒕𝒉𝒆𝒊𝒓 𝒂𝒖𝒅𝒊𝒆𝒏𝒄𝒆. 📩 Let’s Work Together Planning a webinar, training, or virtual event? Send me a message with your event details. I’ll help you map the flow and handle the production so everything runs exactly as it should.

Check out my portfolio on Upwork! I am a highly motivated, client-centric project manager with 10+ years of experience in maintaining long-term client relationships in the event and production space with expertise in medical, technology, finance, non-profit, ngo, government and experiential marketing. I'm well versed in developing and maintaining excellent client relationships with stakeholders and SME's and executing flawless events! Virtual Meeting Platforms: ✅Zoom ✅MSTeams ✅WebEx ✅GoToWebinar ✅GoToMeeting ✅Global meets ✅Hangouts ✅Zoom ✅Adobe connect ✅Intrado ✅and more! Conference Platforms: ☑️Airmeet ☑️Remo ☑️Gather.town ☑️Hopin ☑️Blue Jeans ☑️Accelerants ☑️On24 ☑️Vconnect ☑️Zoom (meetings and webinars) ☑️ZoomGov ☑️Buzzabo ☑️Vfairs ☑️Spotme ☑️Social Live ☑️Socio ☑️Whova ☑️Cvent ☑️Attendify ☑️Eventbrite ☑️and more! I have demonstrated in-depth knowledge of conference and meeting platforms, tools, and procedures related to live and online meetings, workshops, and training sessions. Check out my portfolio on Upwork! Current/Ongoing Clients: Verizon (Wireless) Leader Academy (Ongoing) Contemporary Leadership Academy (Ongoing) Everwest Real Estate Investors (Ongoing) PPS International (Ongoing) Alvin Ailey Dance Theater (Ongoing) Boxer Advisors (Ongoing) S Factor (Ongoing) Head and Neck Association GoDaddy CorpEdGroup.com/ (Corporate Education Group) / Virtual Classroom Producer (Ongoing) Institute for Mental Health Research (Ongoing) Commercialexcel.com (Comm Ex Consulting) / Production Staffing Provider Global Force for Healing Insulent List of current and former clients on request!

Greetings! Thank you for taking the time to view my profile. I am a Learning and Development Professional with more than of a decade experience in training and development both in academic and in corporate environments. I specialize in: Business Operations/Support Specialist High Level Virtual Support Administration Webinar Management Soft Skills Training Delivery Tools and Technology Training Delivery Wordpress/Website Management Training Coordination