I am skilled in teaching, translating, live interpretation, Zoom videoconferencing hosting and tech support, writing, and searching for information. Video Conferencing: Every week, I host and moderate Zoom meetings. I am experienced in directing public events and in public speaking and teaching. I will gladly help you in planning and hosting your Zoom event as well as being your technical support for functions like Screen Share, Interpretation, Break Rooms, Audio and Video settings, Raise hand, Record, Polls, and more. I keep myself calm and positive in unexpected situations. Translation: I have experienced in translating documents from English to Spanish. I have translate Grammar books, Educational books and Medical documents. Interpretation: I have done live interpretation in either direction. Teaching: I teach English and Spanish as a second language for a variety of people of different ages, in person and virtually. I have gained a lot of experience basically from working on non-profit projects. Feel free to contact me for more information and let me know how can I help you.

Check out my portfolio on Upwork! I am a highly motivated, client-centric project manager with 10+ years of experience in maintaining long-term client relationships in the event and production space with expertise in medical, technology, finance, non-profit, ngo, government and experiential marketing. I'm well versed in developing and maintaining excellent client relationships with stakeholders and SME's and executing flawless events! Virtual Meeting Platforms: ✅Zoom ✅MSTeams ✅WebEx ✅GoToWebinar ✅GoToMeeting ✅Global meets ✅Hangouts ✅Zoom ✅Adobe connect ✅Intrado ✅and more! Conference Platforms: ☑️Airmeet ☑️Remo ☑️Gather.town ☑️Hopin ☑️Blue Jeans ☑️Accelerants ☑️On24 ☑️Vconnect ☑️Zoom (meetings and webinars) ☑️ZoomGov ☑️Buzzabo ☑️Vfairs ☑️Spotme ☑️Social Live ☑️Socio ☑️Whova ☑️Cvent ☑️Attendify ☑️Eventbrite ☑️and more! I have demonstrated in-depth knowledge of conference and meeting platforms, tools, and procedures related to live and online meetings, workshops, and training sessions. Check out my portfolio on Upwork! Current/Ongoing Clients: Verizon (Wireless) Leader Academy (Ongoing) Contemporary Leadership Academy (Ongoing) Everwest Real Estate Investors (Ongoing) PPS International (Ongoing) Alvin Ailey Dance Theater (Ongoing) Boxer Advisors (Ongoing) S Factor (Ongoing) Head and Neck Association GoDaddy CorpEdGroup.com/ (Corporate Education Group) / Virtual Classroom Producer (Ongoing) Institute for Mental Health Research (Ongoing) Commercialexcel.com (Comm Ex Consulting) / Production Staffing Provider Global Force for Healing Insulent List of current and former clients on request!

Zoom Host Moderator | Customer Service Specialist | Admin & Virtual Assistant | Data Entry Expert Hi, I’m Ardele. I’m a Zoom Host Moderator and Customer Service Specialist with over 15 years of experience providing reliable virtual support to global teams and clients. I manage online meetings and host or moderate Zoom sessions focused on spiritual healing, energy clearing, and cleansing. I assist speakers to ensure each event runs smoothly and professionally. I also handle customer service through phone, email, and chat with accuracy and empathy. My background spans multiple industries, including healthcare insurance, telecommunications, real estate, eCommerce, airline services, medical rehabilitation devices, and online gaming. I’ve worked as a Virtual Assistant for service-based businesses such as web design, construction, and plumbing, handling appointment setting, client communication, and admin coordination. I have hands-on experience in eCommerce management, including product listing, order processing, and customer support for furniture and fashion brands. I also manage product labeling projects, from design coordination to quality assurance, ensuring consistent branding and accuracy. Here’s what I bring to your team: • Professional Zoom hosting and event moderation • Clear and empathetic customer communication • Fast adaptation to new tools and workflows • Accurate data entry and detailed admin support • Consistent results with minimal supervision Tools I use include Zoom, Google Workspace, Slack, Shopify, Zendesk, and Microsoft Office Suite. If you need someone dependable who can handle support, organize your virtual operations, and represent your brand professionally, send me a message. Let’s work together.

Are your Zoom meetings feeling more like a headache than a productive session? I am a Zoom producer with more than 5 years of experience, who specializes in taking the pressure off your shoulders and ensuring your meetings run flawlessly. I handle all the technical aspects, troubleshoot issues, and provide seamless support throughout your virtual gatherings.

Welcome to a seamless Zoom event experience. As a Zoom Webinar and Virtual Event Producer, I help organizations, business owners and professionals run smooth, online sessions where presenters can focus on delivering their message while I manage the technical flow behind the scenes. With over four years of hands-on experience and more than 200 virtual sessions supported, I specialize in coordinating multi-speaker Zoom meetings and webinars so events stay organized, engaging, and on schedule. How I Support Your Event • Managing the Zoom room (host/co-host controls) • Speaker coordination and transitions • Screen share, spotlighting, and presenter flow • Chat, Q&A, and audience interaction support • Breakout rooms, polls, and engagement tools • Recording and session management My role is to ensure the technical side runs smoothly so you and your presenters can focus on delivering value to your audience. Clients appreciate my calm presence, attention to detail, and ability to keep complex sessions organized even when multiple speakers and moving parts are involved.

Chanise here, Your Customer Success & Retention Expert. Born and raised in Jamaica, with a love for people, arts, and culture. I have brought that love to my work life, allowing me to have a 12-year proven track record of Quality & Excellence. Coming from a Social Work background, I am equipped with unique skill sets that have allowed me to build and foster great relationships on and off Upwork when handling client and customer relationships. I am a reliable, enthusiastic, organized, and hard-working professional who is looking to serve you as a master communicator and multifaceted customer experience and operation expert. I am always keeping an eye out for ways to improve my knowledge base and leadership skills which is why I enjoy reading books like " Switch on your Brain", "How to Win Friends and Influence People", The "Go Giver" , As a man Thinketh", "Wired that Way".. and the list goes on. I am excited to find common ground with you and find out how I can help you move your company and its agenda forward, and most of all, I can't wait to get to know you even better. I look forward to connecting some more.

I specialize in making complex tasks run smoothly — whether that means producing high-impact Zoom events, solving last-minute tech issues, or designing Capability Statements that help small businesses stand out in the government contracting space. My goal is simple: to help you deliver excellence behind the scenes, every time. ** I go by Christina. ** Some client testimonials: "Christina has a unique ability to help you see the vision of your project. During our call, she was able to identify and key in on the emotional points of my story and tease out themes that I didn't know were there. I have often felt like pages of my manuscript surround me, but I have no idea how to connect them. Christina can see the completed puzzle. Her knowledge, skill, and professionalism treat and vaccinate against writer's block. If you are serious about finishing that book we all know you were born to write, you need to work with this writing coach. She communicated quickly, effectively, and efficiently and is one of those hidden gems within an overcrowded freelance community." "I contacted Christina when I had no idea of what to do while preparing charts for a presentation. I was afraid that what I needed, could not be done. She immediately understood what I needed and quickly performed the tasks. I've had numerous compliments on the work that she did, and know that I will continue to use her services, as well as refer her to others." ~ Patricia Hawkins, Master Trainer "Christina is a true professional with an excellent work ethic and collaborative personality. I worked with her for several years as part of the A Writer’s Vision Literary Symposium team. She worked tirelessly to ensure multiple file versions came together in one registration book. In later years, she made herself available to help with any technical problems that arose. Working with her is always a joy and a blessing." ~ Lucinda M. Thierry Riles, Owner of Made By Me Publications "The Oasis of Love Foundation (Houston, Texas) wanted to say that we are blessed by the work done by Christina of Pretty Flyers. She has donated more than an expected amount of time on our projects to ensure that they would be of excellence and professionalism. She has helped us to promote the foundation's mission of feeding the homeless within the City of Houston and the surrounding cities by providing effective materials. Pretty Flyers has done a wonderful job and that is why we chose them and will continue to have them do print work for us. May God Bless them to prosper and succeed." ~ Ruth Kgamane, Founder of The Oasis of Love Foundation, Houston, TX "Christina was such a pleasure to work with, She provided cutting edge materials and design that was extremely beneficial to my business. She was prompt and communicative and delivered what I needed. Appreciate your Services!!" ~ Matt@ Elite Life Services

**Offering full ticket inbox management for small businesses*** CX is the beating heart of your business, and your customers are my customers. I treat them with care, kindness and thoughtfulness so that your business can flourish. I love my job, and I love making customers smile 🌻 I also believe AI can greatly enhance efficiency in customer service, but it can't replace the human touch. Here’s what I bring to the table: ✅Experienced Head of Customer Support | CX Leader for Startups & E-commerce | Expert in Customer Communication and Operations ✅ Independent Support professional - I am experienced in managing inboxes by myself ✅Put Customers First: I believe great customer service is more than just answering inquiries - it’s about making people feel heard, understood, and appreciated. ✅ Clear and Compassionate Communication ✅ E-Commerce Expertise: From optimizing online stores to managing customer interactions, I understand and enjoy the unique challenges of the digital marketplace. ✅ Charity Support: I'm passionate about using customer engagement to support meaningful causes. ✅ Educational Platforms: I have a deep appreciation for education and love helping platforms build strong relationships with their audiences. I am experienced at using the following: Ticketing platforms: Zendesk, Gorgias, ReAmaze, Groove, ReAmaze CRMs: Hubspot, Pipedrive, Salesforce, Siebel Claim management: UPS, DHL, Fedex, Amazon Warehouse / order management: Extensiv, Logiwa E-commerce: Shopify, Microsoft Business Central Other: Asana, Airtable, Notion, Miro, Fullstory, Monday, Clickup, Google Sheets, Stripe, Jira. AI tools: Claude 📫Reach out anytime - I'm always happy to learn about your CX goals! Here's an example of ⭐⭐⭐⭐⭐ customer feedback: "Please take a moment to read this. I clicked the link below "Good, I'm satisfied" thinking it would allow me to enter comments, but it didn't. I just want everyone to know that I would have left a glowing review of the customer service I received. I am more than satisfied. I felt I was heard and supported. I love my tee shirt, I love the website, I love what this organization does. Thank you for the human touch in our over-automated world."

✨ Virtual Assistant | Bookkeeper | Virtual Events & Tech Host ✨ Need help staying organized, on time, and financially sound? I’ve got you covered. I'm Isabel, a South Africa-based bilingual (English & Portuguese) Virtual Assistant and Bookkeeper with 15+ years of experience in remote support. I specialize in: ✅ Bookkeeping (QuickBooks, Xero, Zoho, Sage) ✅ Virtual Admin Support (emails, calendar, docs, Google and Microsoft proficient) ✅ Virtual Event Production & Tech Hosting (Zoom, MS Teams & Google Meet) ✅ Payroll, Invoicing, Reconciliations, Reporting ✅ Data Entry & File Format Conversion What you get: Quality service, responsive communication, and a partner who works as hard as you do. Let’s talk about how I can support your business!

With over 25 years of professional experience — including 10+ years in project management, business operations, and administrative support — I specialize in helping teams and clients deliver results efficiently, collaboratively, and on time. I’ve managed projects from kick-off to completion across various industries, including digital design, web development, and events. Whether I’m onboarding a new client, producing a live Zoom session, mentoring junior staff, or keeping stakeholders aligned across timelines and tools — I bring a calm, confident, and people-centered approach to every task. I’m tech-savvy, resourceful, and thrive in remote, fast-paced environments. I’ve worked successfully with global clients via Upwork for 4+ years, often serving as the primary coordinator or client liaison. My work consistently involves tools like Google Workspace, Trello, Asana to keep things moving — and people informed. 🔹 Core Skills & Expertise • Project Coordination & Team Support Managing workflows, tracking deliverables, supporting client onboarding, setting meeting agendas, and keeping stakeholders aligned. • Client Communication & Troubleshooting Acting as the go-to contact for clients and resolving issues quickly and professionally, even under pressure. • Zoom Event Production & Facilitation Hosting and supporting live webinars with breakout rooms, polls, tech checks, rehearsal coordination, and post-event debriefs. • Coaching, Mentoring & Leadership 10+ years of Toastmasters leadership, mentoring junior team members, and leading executive teams through communication and growth. • Content & Admin Support Creating and editing presentations, pitch decks, communications, and knowledge hub content. Strong English writing and editing skills. 🔹 Tools & Platforms I Use Daily • Google Workspace (Docs, Sheets, Calendar, etc.) • Trello, Asana • Zoom (advanced host/producer functions) • Canva, Slack, WordPress • MS Office (Word, Excel, PowerPoint) • Social Media Scheduling Tools • Email & Calendar Management Systems I’m a native English speaker with strong interpersonal and communication skills, and I’m equally comfortable working independently or leading team efforts. If you're looking for someone reliable, organized, and committed to delivering real results — let’s talk. Available up to 30 hours per week for short- or long-term roles. Let’s make your next project a success.