I am skilled in teaching, translating, live interpretation, Zoom videoconferencing hosting and tech support, writing, and searching for information. Video Conferencing: Every week, I host and moderate Zoom meetings. I am experienced in directing public events and in public speaking and teaching. I will gladly help you in planning and hosting your Zoom event as well as being your technical support for functions like Screen Share, Interpretation, Break Rooms, Audio and Video settings, Raise hand, Record, Polls, and more. I keep myself calm and positive in unexpected situations. Translation: I have experienced in translating documents from English to Spanish. I have translate Grammar books, Educational books and Medical documents. Interpretation: I have done live interpretation in either direction. Teaching: I teach English and Spanish as a second language for a variety of people of different ages, in person and virtually. I have gained a lot of experience basically from working on non-profit projects. Feel free to contact me for more information and let me know how can I help you.

Your event goes live in 90 minutes. Your keynote speaker's audio is cutting out, a panelist can't find the link, and 3,000 attendees are already in the waiting room. This is exactly where I thrive. I'm Kris — a Virtual Event Producer and Webinar Technical Director with over 2,000 hours of live online event experience. I've supported events from intimate coaching sessions to 3,000-attendee summits, across Zoom, Webex, Cisco, Adobe Connect, and more. I once recovered from a full system crash mid-event — back online in under 2 minutes — and the audience never knew. That's the level of calm, prepared, backup-for-the-backup professionalism I bring to every event I support. What I handle so you don't have to: Pre-event platform audit — locking in optimal settings for your specific event needs Full technical setup and platform configuration Speaker tech rehearsals and presenter confidence coaching Live audio, video, and platform monitoring throughout your event Breakout rooms, polls, Q&A, recording, and post-event report delivery Real-time troubleshooting your audience never sees Optional post-event debrief available Platforms: Zoom · Webex · Cisco · Microsoft Teams · Adobe Connect and more I also work as an on-camera host and panel moderator when your event needs a professional face alongside the technical expertise. Most virtual event support people stay hidden. I can do both. Top Rated · 100% Job Success · 94 completed events · 24 years technical experience Have a live event coming up? I offer a paid 30-minute pre-event consultation — no Connects needed, book directly from my profile. I respond within 4 hours.

♾ PLANNING | ORGANIZING | DEVELOPING in alignment with your vision ♾ COURSES | GROUPS | PRESENTATIONS | ONLINE EVENTS ♾ Zoom and Presenter Support Specialist (skilled in Zoom Meeting and Webinar formats) ♾ As an Instructional Designer I bring a wealth of knowledge and experience of structuring your content for live or asynchronous delivery ♾ Experience working within a variety of online learning platforms and LMS's

Customer Success and Sales Expert with a successful record working remotely in lead generation projects related to Health Care and Commercial Real Estate. Handy experience in Recruiting and Training. -Several Cardone University programs completed including: Advance Deep Dive in Apartment Investing Mastering the Close Advance Closing and Negotiating Strategies 4+ years of experience in Sales, Customer Service & Retention. 1+ years of successfully managing Sales and Customer Service teams. 5+ years of succeeding in remote roles, including leadership roles. Very familiar with HIPAA, PII, MRR, NDAs, and any other anti-fraud or consumer protection applicable regulations for third parties working as subcontractors. -Open to travel if required. Familiar with different CRMs, Databases, Ticketing and Reporting Tools, Dialers, Email Communication, and any other office software.

I’m a results-driven IT Professional with over 15 years of hands-on experience delivering technical support, infrastructure management, and cloud solutions across a wide range of industries. I specialize in working with MSPs, startups, and SMBs to implement and support scalable, secure, and high-performing IT environments. 🔧 Core Expertise: ✅Cloud Infrastructure (IaaS/PaaS) on AWS & Azure. ✅Microsoft 365 Enterprise administration & migration. ✅Virtualization: VMware, Hyper-V, Citrix. ✅System & Network Administration (LAN/WAN, Routing/Switching, NGFWs). ✅Backup & Disaster Recovery, BCDR, Endpoint Security, and Zero-Day Protection. ✅MSP tools (ConnectWise RMM, Ninja RMM, N-Able RMM, IT Glue, Datto, Axcient BCDR). ✅AVD, RDS Farms, Intune, Conditional Access, AD, DNS, GPO, VPN. ✅Data Center Operations, HP MSA SAN, NetApp Storage, VoIP & Video Conferencing. I’ve successfully led large-scale IT deployments and handled critical tasks like: ⭐Designing and managing enterprise networks and cloud infrastructures. ⭐Providing L2/L3 support for complex escalations across MSP service desks. ⭐Implementing cybersecurity best practices to mitigate ransomware & data breaches. ⭐Supporting on-prem to cloud migrations and hybrid environments. ⭐Migrate On-Prem Servers to Cloud, Exchange Server 2019 to MS365. I pride myself on clear communication, fast response times, and providing long-term value to clients. Whether you need ongoing support, technical leadership, or a trusted freelance partner for your MSP. I’m ready to help. Let’s connect and discuss how I can add value to your IT operations.

Are you looking for a vibrant, articulate, and experienced host who can connect with people across cultures and platforms? I’m Shehan Thomas, a passionate communicator with over a decade of experience in public speaking, youth engagement, live interviews, and event hosting. Whether it’s hosting interactive trivia sessions, facilitating Zoom workshops, or being the friendly voice that engages your audience - I thrive on creating meaningful, energizing, and professional moments online and in person. What I Bring to the Table: 1. Exceptional Verbal Communication: As a former radio host and youth pastor, I’ve led countless talks, interviews, and group sessions with clarity, warmth, and enthusiasm. 2. Virtual Hosting: Skilled in running smooth, lively Zoom events, including Q&As, trivia nights, and customer onboarding sessions. 3. Confident Interviewer & Presenter: I’ve hosted conversations with global leaders including sports legends like Former All Blacks 7s star Timo Tagaloa. 4. Cross-Cultural Sensitivity: Having worked in the U.S., Sri Lanka, Dubai, Singapore, and now New Zealand, I know how to tailor my message for any audience. 5. Calm Under Pressure: With years of experience in ministry and media, I can think on my feet and adapt on the fly. Services I Offer: 1. Hosting Virtual Trivia Nights 2. Zoom Event Facilitation & Moderation 3. Customer Engagement via Zoom or Live Chat 4. Webinar MC / Interview Host 5. Panel Discussions & Live Q&A Sessions 6. Christian Public Speaking & Faith-based Content Hosting Let’s work together to bring your event or customer session to life with warmth, clarity, and connection.

Live Video App Development, AI App Development, MVP Development, Video Surveillance, WebRTC & Live Streaming. I help founders and product teams plan, scope, and deliver production-grade video and AI applications with Fora Soft’s senior engineering team. My focus is discovery, product requirements, technical scoping, architecture planning, delivery coordination, and client communication. The engineering work is handled by Fora Soft’s specialized developers, architects, QA engineers, and project managers. Backed by Fora Soft: $10M+ earned on Upwork, 914 jobs, 401K+ hours, and 250+ projects since 2005. 𝗪𝗵𝗮𝘁 𝗜 𝗖𝗮𝗻 𝗛𝗲𝗹𝗽 𝗬𝗼𝘂 𝗕𝘂𝗶𝗹𝗱 – Live video apps, WebRTC platforms, streaming products, webinars, broadcasting, IPTV/OTT – AI video apps: object detection, facial analysis, emotion AI, speech-to-speech translation, captions, LLM assistants – Video surveillance and IP camera platforms: multi-camera ingestion, mobile-as-camera, smart analytics, Smart TV apps – VoIP, UCaaS, SIP, LiveKit, Twilio, Telnyx, FreeSWITCH, real-time communication systems – MVPs, rescue projects, architecture reviews, and modernization of existing systems 𝗥𝗲𝗰𝗲𝗻𝘁 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗘𝘅𝗮𝗺𝗽𝗹es → Nucleus – secure UCaaS platform by Fibernetics, a Canadian telecom serving 300K+ customers and 5,000+ businesses. Fora Soft worked on iOS and platform delivery for WebRTC + SIP audio/video, real-time voice workflows, CRM/ERP integrations, and enterprise-grade communication features. Project volume: $285K+ combined. → TransLinguist – real-time AI interpretation platform for video calls. The platform supports interpretation workflows across 75+ languages, certified interpreter operations, AI speech-to-speech features, and live captions. → Doorbell App – LiveKit SIP-to-WebRTC bridge for smart intercoms. Video and audio from SIP intercoms to a mobile app, low-latency media through LiveKit, and DTMF-based remote door opening. → EmoProof – on-device emotion AI for iOS using Core ML. Real-time facial emotion and voice sentiment analysis on the phone, with privacy-focused processing and journal-style trend stats. 𝗪𝗵𝗲𝗿𝗲 𝗙𝗼𝗿𝗮 𝗦𝗼𝗳𝘁 𝗜𝘀 𝗦𝘁𝗿𝗼𝗻𝗴𝗲𝘀𝘁 – Live streaming & WebRTC: low-latency broadcasting, webinars, multi-camera apps, IPTV/OTT – Video surveillance: IP cameras, mobile-as-camera, smart analytics, Smart TV apps – Real-time AI/ML on video: OpenCV, YOLO, facial analysis, object detection, speech AI, captions – Mobile live video: iOS, Android, React Native, AVFoundation, Camera2 – VoIP & UCaaS: SIP, FreeSWITCH, LiveKit, Telnyx, Twilio, high-load communication systems 𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 𝗢𝘂𝗿 𝗧𝗲𝗮𝗺 𝗪𝗼𝗿𝗸𝘀 𝗪𝗶𝘁𝗵 ◆ Frontend: React, Next.js, Vue, Angular, TypeScript ◆ Backend: Node.js, NestJS, Python / FastAPI, Go, PHP / Laravel ◆ Video: WebRTC, LiveKit, Wowza, Kurento, MediaSoup, Janus, Jitsi, Agora, FFmpeg, GStreamer, HLS/DASH, RTMP/RTSP, SIP, FreeSWITCH, Telnyx, Twilio ◆ AI/ML: OpenAI API, Claude, Whisper, TensorFlow, PyTorch, OpenCV, YOLO, Azure AI Face, Deepgram ◆ Mobile: Swift, Kotlin, React Native, ARKit, ARCore, AVFoundation, Camera2 API ◆ Databases & Infrastructure: PostgreSQL, MongoDB, Redis, Elasticsearch, AWS, GCP, Docker, Kubernetes, NGINX, CI/CD 𝗪𝗵𝘆 𝗙𝗼𝗿𝗮𝗦𝗼𝗳𝘁 Fora Soft is a specialized video, WebRTC, and telecom software team with: – $10M+ earned on Upwork – 914 Upwork jobs – 401K+ hours – 250+ projects since 2005 – 400+ clients across 17+ countries – Deep experience in live video, streaming, VoIP, AI video, and real-time communication Send me a message or invite me to your job. I’ll review your idea, ask the right scoping questions, and suggest the best next step: discovery, audit, MVP planning, or full development.

Are you struggling to scale because day-to-day operations and social media tasks keep pulling you away from big-picture strategy? I build the back-end workflows and front-facing content strategies that keep your business running smoothly while turning viewers into paying clients. 💲💲💲 Core Capabilities ✨ ✅Social Media Strategy & Management: Content creation, scheduling, daily engagement, and targeted campaigns built to grow your brand and drive revenue. ✅Business Operations & Workflows: Streamlining client onboarding, auditing operational bottlenecks, and setting up automated SOPs. ✅Executive & Project Support: Calendar management, inbox control, project tracking, and cross-team communication. ✅Team & Operations Leadership: Delegating tasks, tracking project ROI, and keeping deliverables on schedule. Why Work With Me? 🤝Strategic Execution: Aligning marketing and backend operations directly with your growth and revenue targets. 🤝Autopilot Systems: Setting up proactive workflows so your business operates seamlessly behind the scenes. 🤝Reliable Partnership: Clear communication, regular progress updates, and end-to-end accountability. My Expertise Includes: ✅Strategic Operations & Workflow Optimization ✅Social Media Business Strategy & Growth ✅Talent Acquisition & Managed Services ✅Budget Negotiation & ROI Tracking ✅Full-Cycle Project Management Additional skills and experience: ⚡Social Media Management, Complete Content Production, Daily Scheduling & Posting, Audience Engagement, Social Media Strategy, Daily Monitoring, Increased Engagement, Boosting Brand Awareness, Monthly Evaluation & Presentation ⚡Content Creation (AI, Professional Posters, Memes, Anime, Crypto, NFTs), Video Editing, Instagram Reels, Facebook Stories, Social Media Management, (FB META Business Suite, Hootsuite) Canva, Capcut ⚡Discord - Community Management, Engagement, Shilling, DMs, Moderation, Discord Server Creation, Bots, Outreach, Collaboration. ⚡Twitter/X - Paid Ads, Traffic, DMs, Content Creation and Posting, Influencer Outreach, Shilling, Raids, Community Acquisition ⚡Instagram - Story, Reels, Follower Growth, Reaction, Shares, Traffic, DMs, Inbox Management, Outreach. ⚡Telegram - Community Support, Moderation, DMs, Shilling, Influencer Outreach, Bots. ⚡CALL CENTER SUPPORT - Customer Service, Sales, Tech Support, SME, Team Lead, Quality Assurance, Scheduler, Recruitment (LinkedIn, Upwork Client, Fiverr, Google Workspace, Yardstik) ⚡GENERAL VA Support - Google Suite, Monday, Slack, Microsoft Teams, Anydesk, Dropbox, Zoom, Google Meet, Microsoft Office. Copywriting ⚡Real Estate Management - Cold Calling, Appointment Setting, Phone Support (Inbound and Outbound) (Google Voice, Ring Central, Call Hippo, 3CX, Readymode, Chime, Avoxi, Vici Dialer) Lead Generation, Recruitment. ⚡Ecommerce - Email Ticketing, Live Chat, Order Entry (Zendesk, Freshdesk, Zoho, Shopify) The Result? You get your time back to focus on the "big picture" while I ensure your operations are lean, your team is performing, and your social media is actually driving revenue. Ready to streamline your operations and scale your growth? Let’s schedule a call to discuss your business goals.

Salesforce Certified System Administrator and DevOps Engineer with 6.1 years of experience in platform management, deployments and process automation. I am skilled in CI/CD, Flow Builder, Lightning web components, all aspects of user management, and system optimization under Agile delivery frameworks. Total of 7.5 years combined software engineering and IT infrastructure. Testing web applications, new Salesforce features and integrations are part of my responsibilities too. I am proficient in testing software and web applications. For user testing, I focus on usability, reliability, functionality, performance and design. I believe that regular communication is essential, so I look forward to staying in touch. Nationality: Filipino Skills: Deployment Management (CICD) Troubleshooting Salesforce Issues (Sales Cloud) Salesforce Administration (Sales Cloud) Data Cleanup Documentation Web applications Testing both mobile and desktop User Testing and Bug Finding Certifications: Salesforce Certified Platform Administrator Salesforce Certified Platform Administrator II Salesforce Certified Platform App Builder Status: All Active Tools Used: Salesforce, Gearset, Github, Jira, VS Code, Confluence, OwnData (formerly Ownbackup), Microsoft Office Applications, Slack, Google Apps, Teamviewer, Conferencing tools

✔Microsoft Gold Solutions Partner | CSP Partner | 10+ Years Powering ERP & CRM Transformations, Microsoft Certified D365 & Power Platform Expert | Specializing in Business Central (SaaS/On-Prem), Cloud ERP (Finance & SCM), and Customer Engagement (CRM/Sales) | Business Transformation via Power Apps, Automate, & BI. Expertise in business application implementation, including ERP systems (Microsoft Dynamics 365 Business Central, Dynamics NAV), Power BI report development, and comprehensive support for all business applications and users. Comprehensive consultation and implementation services to optimize your business operations and data-driven decision-making. 𝐌𝐈𝐂𝐑𝐎𝐒𝐎𝐅𝐓 𝐃𝐘𝐍𝐀𝐌𝐈𝐂𝐒 𝟑𝟔𝟓 𝐀𝐍𝐃 𝐏𝐎𝐖𝐄𝐑 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌 𝐂𝐔𝐒𝐓𝐎𝐌𝐈𝐙𝐀𝐓𝐈𝐎𝐍 ✅Power Apps (Model Driven App, Power Apps Portals, Canvas App) ✅FetchXML Quarries ✅API Calls in Portals ✅Power Automates ✅Azure Functions ✅Azure Blob Storage ✅Power Apps Portals OOB customizations and development ✅Table permissions, Site settings, User Permission ✅Portal UI Customization ✅Development experience 6+ years ✅Asp.net C# MVC framework 5+ years ✅Microsoft Dynamics 365 CRM 5+ year ✅Microsoft Power Apps Portals 5+ year ✅Microsoft Automate 3+ year ✅Microsoft Power BI 5+ year ✅Business Central ERP 4+ year My Experience, I have done work and was involved in following things: ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ ✅Integrating Dynamics NAV/365 Business Central with Magento, Shopify webshop, CRM Online and POS. ✅Dynamics NAV Upgrades. ✅RDLC Reports transformation from Classic Client. ✅Forms transformations to Pages (For RTC client). ✅NAV and CRM Data Migration. ✅Various full Upgrades starting from 3.7 version ending with Dynamics 365 BC. ✅ Add-in's development. ✅Developing Apps for Dynamics 365 financials/business center ✅Implementation of Managed Solution for Dynamics 365 customer support. ✅Custom Module development for Microsoft RMS. ✅ Integrating CRM with Custom PHP based Webshop. ✅ Assisting Implementation. ✅ Bug Fixing ✅ .Net Based plugin development With Microsoft Dynamics 365 Customer Service & CRM, I have done work and was involved in following things: ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ ✅Solution Deployment and Development ✅ Writing Business Rules ✅ Upgrading CRM from 4.0 to 2015 ✅Developing and Customizing Surveys for Dynamics 365 ✅Create and Customizing Dashboards ✅Creating Forms and Views ✅ Data Migration ✅ Add-in's development ✅ Plugins Development using .NET ✅Integrating CRM with NAV How do we communicate and report? ⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷⟷ We touch base with our valued clients on a daily, weekly & monthly basis. We follow agile methodology and use many types of project management tools communication. ⦿ Upwork Message Board & emails for regular updates ⦿ Azure DevOps for code repository ⦿ Asana / Trello / MS Projects - Project management tools as per the customer preference Let's hop on a quick Upwork call to explore your challenges, demo tailored solutions, and map a roadmap that delivers ROI from day one. Message me now- I'm here to make it happen!