Tech at Work

Exploring the AI and innovation powering Upwork

Introducing the UPHELD Dataset: Upwork Human-Evaluated Longer Dialogues

AI & Machine Learning Innovation

Introducing the UPHELD Dataset: Upwork Human-Evaluated Longer Dialogues

Uma Recruiter: How We Built an Agentic Solution to Talent Matching and Hiring

AI & Machine Learning Innovation

Uma Recruiter: How We Built an Agentic Solution to Talent Matching and Hiring

The Last Mile Problem: Why the Best Off-the-Shelf LLMs Aren't Always Good Enough

AI & Machine Learning Innovation

The Last Mile Problem: Why the Best Off-the-Shelf LLMs Aren't Always Good Enough

The SearchRank Redemption: Inquiry's Quest From Click To Curiosity

AI & Machine Learning Innovation

The SearchRank Redemption: Inquiry's Quest From Click To Curiosity

August 13, 2025

Why Upwork Relies On In-House AI Research To Power Uma, Upwork’s Mindful AI

AI & Machine Learning Innovation

Why Upwork Relies On In-House AI Research To Power Uma, Upwork’s Mindful AI

Welcome to Tech at Work: Upwork’s AI & Technical Blog

AI & Machine Learning Innovation

Welcome to Tech at Work: Upwork’s AI & Technical Blog

The Proactive Mindset for AI Development, or: How I Learned to Start Worrying So My AI Model Doesn’t Bomb

AI & Machine Learning Innovation

The Proactive Mindset for AI Development, or: How I Learned to Start Worrying So My AI Model Doesn’t Bomb

Building Safe and Transparent AI Solutions at Upwork

AI & Machine Learning Innovation

Building Safe and Transparent AI Solutions at Upwork

February 20, 2025

Scaling AI Models for Better Work Outcomes

AI & Machine Learning Innovation

Scaling AI Models for Better Work Outcomes

October 3, 2024

Unleashing AI's Potential to Solve Our Shared Work Challenges

AI & Machine Learning Innovation

Unleashing AI's Potential to Solve Our Shared Work Challenges

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