✅ 𝗣𝗥𝗢𝗩𝗘𝗡 𝗥𝗘𝗦𝗨𝗟𝗧𝗦❗ Hundreds 💯 of WordPress and GoHighLevel websites, funnels and landing pages with high conversion rate, AI automations and dozens of complex Full stack CRM projects were developed and delivered successfully for my clients. 👉𝗢𝗽𝗲𝗻 𝗺𝘆 𝗽𝗿𝗼𝗳𝗶𝗹𝗲❗ Specialisation in HealthTech domain Leveraging Figma for intuitive and catchy UI/UX and graphic design, WordPress, Elementor, GHL and tons of WordPress plugins for quick website development, including: - WooCommerce and Dokan for Ecommerce web-store or online marketplace development - Go High Level for robust and flexible CRM implementation. - PHP, HTML, CSS, JavaScript for fine customisation of GoHighLevel and WordPress themes, plugins, websites, and for meticulous development of custom client requirements. I'm an experienced GoHighLevel and WordPress developer with more than 10 years of practical experience in CRM and CMS Development, WordPress and PHP tech stack. Also I delivered 30+ complex and large-scale IT / Software systems, SaaS solutions, and dozens of small-to-medium software projects and websites. Core Team of 14 software engineers, AI Automation experts, web developers, UI/UX designer and Tester / QA engineers can join your project when needed. 🔝𝗧𝗢𝗣🔝𝗧𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝗶𝗲𝘀 𝘄𝗲 𝘂𝘀𝗲: 🌟 WordPress, Elementor, GoHighLevel, PHP, JS, HTML / CSS, Figma 🌟 .NET / C#, .NET Core, Open API, ASP.NET 🌟 JavaScript : Vue.js, React.js, Node.js, jquery 🌟 AI Agents: Claude, ChatGPT, 𝗔𝗹𝘀𝗼, 𝘄𝗲 𝘂𝘀𝗲: • Backend: PHP, JavaScript / Node.js • FrontEnd: HTML5/CSS3, JavaScript/TypeScript (React, Vue.js, Angular, jQuery) • DB: PostgreSQL, My SQL, MS SQL, MongoDB, Redis • CRM: GoHighLevel, Go High Level, GHL 💻 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝘄𝗲 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗱: ✓ Medical practice management system ✓ Patient education module ✓ Patient Portal ✓ Medical device platform ✓ Consumer lending system ✓ Scoring and credit decision ✓ Collection system ✓ Regulatory reporting for investment banking ✓ DWH and BI-system for e-commerce ✓ Supermarket in the pocket (Mobile app) ✓ E-commerce network with central CRM for large-scale writing services ✓ System for Customer feedback collection * And much more... ⭐𝗪𝗵𝗮𝘁 𝗰𝗮𝗻 𝘄𝗲 𝗱𝗼 𝗳𝗼𝗿 𝘆𝗼𝘂: ✓ Build a top-notch software product ✓ Pick up and maintain your legacy code ✓ Set up and improve your Software Development Life Cycle (SDLC) ✓ Measure and improve the productivity of the engineering team ✓ Hire or rump up your engineering team with highly talented engineers from Ukraine ✓ Ensure Quality (QA/QC) for your projects ✓ Set up your project management system (Jira, Trello, YouTrack, or other options) ✓ Set up an R&D office for you in Ukraine or distributed ✓ Consult for any project management and SDLC questions ✓ Contact me if you have any other requests regarding software development 𝗔𝗯𝗼𝘂𝘁 𝗺𝗲 I'm so confident I can release any software project because I have over 20 years’ of proven experience in the successful "GREEN" delivery of top-notch software products for both enterprises and startups. I'm a result-oriented Software Development Manager, Agile Project Manager, R&D Manager, Kanban Professional, and Scrum Master. My teams use .NET / C#, JavaScript (React or Vue.js), Python, SQL, Mongo, etc. to build top-notch products for my dear clients. I got hands-on experience working in different roles, starting as a Software engineer, Team Lead, Scrum Master, Product Owner, Project and Program manager up to General manager of the R&D center in Ukraine for a software company from California. 🏅Certified Kanban Management Professional (KMP II) Also, we have a broad network of highly talented software engineers, data scientists, architects, designers, BAs, and QAs from Ukraine who are able to join your projects. So if you need to extend your team or you need a new team I'll hire them for you. Just drop me a line to discuss your project. Let's make it together!

As the Founder and Owner of a successful Zoho solutions business, I bring 10+ years of hands-on experience with Zoho and 20+ years in app, web, and database development across dozens of industries. I understand the challenges founders face—manual processes, inefficient workflows, and lack of system integration—and I design solutions that save time, increase productivity, and drive growth. I specialize in implementing, customizing, and expanding Zoho applications to meet the unique needs of your business. From custom Zoho CRM development to complex integrations via APIs, Zapier, or Make, I create systems that align perfectly with how you work. My goal is to automate your sales, marketing, and business processes while standardizing workflows for maximum efficiency. Zoho Expertise: ✅ Zoho One | ZeptoMail | Zoho CRM | Zoho Flow | Zoho Desk | Zoho Analytics ✅ Zoho Books | Zoho Inventory | Zoho Creator | Zoho Recruit & Zoho People ✅ Zoho Subscriptions | Orchestly | Zoho Catalyst | Custom API Integrations What I Deliver: Fully customized Zoho workflows that match your business processes Automation of repetitive tasks to free up your team’s time Custom modules, fields, views, and filters to make Zoho work the way you do Seamless integrations across Zoho apps and external systems As a founder myself, I know what it takes to scale a business efficiently. Let’s work together to unlock the full potential of Zoho for your business, automate your operations, and drive measurable results.

Over the past 10 years I've sat at the crossroads of sales, customer support, and operations, not just doing the work but building and leading the teams that deliver it. That combination is what makes me different from most profiles you'll read today. I've led sales and support teams, managed projects end to end, and run daily operations across e-commerce, SaaS, crypto and iGaming, telehealth, logistics, and insurance. I know how to set the standard, keep performance on track, and catch problems before they show up in the numbers. On the sales side I run the full cycle, opening conversations, handling objections, and closing without it feeling like closing. On the support side I build operations that don't fall apart when I step back. On the project side I keep moving parts organized and deadlines met without things slipping between the cracks. I work in Zendesk, Freshdesk, HubSpot, Salesforce, Pipedrive, Shopify, Monday, ClickUp, and most tools you're already running. Based in European time with solid US hours overlap, quick to respond, and I don't let things slip. If you want someone who sells, leads a team, and keeps your customers coming back, let's talk.

Paid social media certified media buyer for Meta ads (Facebook ads/Instagram ads), TikTok ads, Snapchat Ads expert | $30M+ Spent | DTC eCommmerce | AI Your ad budget deserves more than "set it and forget it." Most accounts I audit are quietly bleeding 20–40% of spend on campaigns that should've been killed weeks ago. I help eCommerce DTC brands and lead-gen businesses build paid social that actually scales across Meta (Facebook & Instagram Ads), TikTok and Snapchat with a clear system: structure, creative testing, tracking and optimisation driven by CPA, ROAS, revenue and lead quality. 🏅 Meta Certified Media Buying Professional (certified through 2027) ⭐ Top Rated on Upwork 10+ years across Meta, TikTok and Snapchat Ads in the UK, US, Canada, Australia and Europe — eCommerce, EdTech, HealthTech, Real Estate and FinTech. 📊 TRACK RECORD • $30M+ in ad spend managed across Meta, TikTok & Snapchat • 8x average ROAS for eCommerce clients • Scaled brands from $50k to $1M+ in monthly revenue • Hands-on across 50+ brands in eCommerce and lead gen REAL CAMPAIGN RESULTS: 1) eCommerce (Power Tools, UK): 23.89x ROAS — £406k spend → £9.7M revenue 2) eCommerce (Workwear, AU): 7.16x ROAS — $871k spend → $6.23M revenue 3) eCommerce (Pharmacy, AU): 9.48x ROAS — $180k spend → $1.71M revenue 4) eCommerce (Healthy Snacks, AU): 3.19x ROAS — $1.05M spend → $3.1M revenue 5) Lead Gen (Real Estate, premium villas): 5,031 leads — 66% lower CPL 6) Lead Gen (Home Essentials, EU): 412,280 messages at $0.57 — 40% lower CPL ✅ WHAT I DO • Paid social strategy — Facebook & Instagram Ads, TikTok and Snapchat: campaign architecture, Advantage+ Shopping, CBO, creative-testing and retargeting funnels built to scale. I run bid-cap, cost-cap and ROAS-goal strategies depending on your scale and business stage. • eCommerce - Shopify, WooCommerce and Magento campaigns focused on purchases, ROAS, AOV and profitable scaling. Decisions made on MER and contribution margin. • Lead generation - clinics, real estate and local services, built around CPL, lead quality and what actually closes. • App campaigns — user acquisition for mobile apps with full event tracking, SKAdNetwork/MMP setup and in-app optimisation. • Creative strategy — hooks, angles, UGC scripts, static concepts and video briefs based on your offer and funnel stage. I tell you why a creative works and what to test next. • Tracking & optimisation — Pixel, CAPI, GA4, GTM, custom conversions, Catalog & Dynamic Product Ads, and reporting that ties spend to real business outcomes. 🛠️ STACK Meta Ads (Facebook & Instagram) · TikTok Ads · Snapchat Ads · Shopify · WooCommerce · Magento · GoHighLevel · Hubspot · ZohoCRM · Catalog & Dynamic Product Ads · Meta Pixel & CAPI · GA4 · GTM · Looker Studio · Triple Whale · Server-side tracking 🤖 AI IN MY WORKFLOW ChatGPT, Claude, Gemini, Higgsfield and Canva - for faster creative production, copy iterations and audience research. AI accelerates output. 10 years of real experience drives the decisions. Meta's delivery is increasingly AI-led - the old "interest stack" playbook doesn't hold anymore. I build campaigns that work with the system: strong creative diversity, clean conversion signals and a structure you can actually trust. 💬 WHAT CLIENTS SAY - "Excellent media buying skills on Meta (FB/IG), TikTok and Snapchat. Systematic and results-oriented — his contributions helped us achieve our goals. Highly recommend." - "Great knowledge of PPC ads — his suggestions generated more leads for our project. Would highly recommend and happy to work again." - "Professional and reliable." Skills Meta Ads · Facebook Ads · Instagram Ads · TikTok Ads · Snapchat Ads · Media Buying · Paid Social · Campaign Management · Conversion Tracking · Dynamic Product Ads · Advantage+ Shopping Campaigns · Lead Generation · ROAS Optimization · Shopify · Performance Marketing

I help startups and businesses build production-ready AI products using OpenAI, Claude, Gemini, RAG architectures, AI Agents, and modern LLM infrastructure. Over the past 10+ years, I've led engineering teams delivering SaaS products, automation platforms, internal AI assistants, document intelligence systems, and AI-powered business tools. Today my primary focus is AI engineering: • RAG (Retrieval-Augmented Generation) • AI Agents & Multi-Agent Systems • OpenAI, Claude, Gemini Integrations • AI Chatbots & Internal Knowledge Assistants • Vector Databases (Pinecone, Weaviate, pgvector) • LangChain & LangGraph • AI Search Systems • Document Processing & OCR • AI Workflow Automation • Custom AI SaaS Platforms Recent AI projects include: * Internal AI assistants connected to company knowledge bases * AI-powered document processing systems * Competitive intelligence platforms * AI lead generation and enrichment tools * AI copilots for operational teams * Custom RAG platforms with secure knowledge retrieval Technology Stack OpenAI, Anthropic Claude, Gemini, LangChain, LangGraph, LlamaIndex, Pinecone, pgvector, Python, FastAPI, Node.js, Next.js, PostgreSQL, Supabase, AWS. I focus on building reliable AI systems that solve real business problems, not just AI demos.

Hey, my name is Ivan, and welcome to my profile! I’m a digital marketing expert with over 15 years of experience, managing $30M+ in annual ad spend across multiple platforms. I help businesses scale through data-driven advertising and advanced tracking solutions. I have extensive, proven experience driving growth and delivering results for: ✔ Local Service Business - including Chiropractors, Dentists, Salons, Healthcare Clinics, and more ✔ B2B Companies - helping companies at every stage of their growth journey ✔ Ecommerce - driving growth for online stores with optimized ad campaigns and advanced targeting ✔ SaaS & Tech Companies - launching, growing, and scaling with clarity and precision 🔥 Expertise in Performance Marketing ✔ Google Ads (Search, Shopping, Performance Max) ✔ Meta Ads (Facebook & Instagram) ✔ TikTok Ads, Snapchat Ads, Amazon Ads ✔ Advanced Tracking & Analytics 🎯 Proven Partnerships & Industry Recognition I hold official partnerships with leading advertising platforms, ensuring best-in-class strategies: ✔ Meta Ads Partner since 2016 ✔ Google Partner since 2015 ✔ Snapchat Partner since 2020 ✔ Amazon Partner since 2021 ✔ Klaviyo Partner since 2021 📊 Advanced Tracking & Analytics Solutions Accurate tracking is the foundation of successful campaigns. I specialize in: 🔹 GA4 Setup & Optimization 🔹 Server-Side Tracking (stape.io, taggrs.io, savecookie.com) 🔹 Looker Studio Dashboards 🔹 Meta Pixel & Conversion API Setup 🔹 TikTok, Snapchat, LinkedIn Pixel Configuration 📈 Analytics & Tracking Partnerships ✔ Triple Whale Partner ✔ Cookiebot Partner ✔ CookieYes Partner ✔ Stape.io Partner ✔ SaveCookie.com Partner 🚀 Let’s take your advertising to the next level—reach out today!

We are a Ukraine-based outsourcing team with years of experience in Business Process Outsourcing, back-office operations, customer support, and technical support, data collection, data processing, data entry, reporting, data labeling for our clients in the USA, Canada, the UK, the EU, Israel and Australia. We help companies turn large volumes of messy data, documents, tickets, images, video, and operational routines into accurate, structured, ready-to-use results. BPO, BACK OFFICE & SUPPORT OPERATIONS  • Inbox, ticket, chat, and front-line customer support  • Technical support and administrative support  • Property management support, tenant requests, case/order processing, account updates, and follow-ups  • Transport ticketing operations: carrier data collection, routes, prices, schedules, amenities, stations, and mapping  • Dedicated operators, team leads, management, onboarding, and QA  We work strictly according to your SOPs, tools, SLA, and quality requirements. You can start with one operator or scale to a dedicated managed team. We can handle repetitive ongoing work, large one-time projects, or long-term operational processes where accuracy, confidentiality, clear communication, and stable delivery matter.  DATA COLLECTION, RESEARCH & ENRICHMENT  • Web research and data collection from public sources, supplier websites, directories, and databases  • E-commerce product data collection, normalization, enrichment, and upload  • Google Maps / map-based data collection, business pinning, location verification, and large-volume mapping  • Real estate, education, medical, legal, regulatory, transport, and industry-specific data research  • Missing data research, validation, deduplication, and cleanup DATA PROCESSING, DATA ENTRY & REPORTING  • CRM, ERP, SaaS, spreadsheet, and database updates  • Invoice processing, payment slips, payrolls, billing checks, and financial data handling  • Daily/weekly reporting, reconciliation, exception lists, and cross-checking  • Document handling, forms processing, contracts, IDs, checks, ordering, and archiving  • Data normalization, formatting, categorization, and structured entry DATA LABELING & ANNOTATION  • Image, object, text, audio, and video labeling  • Categorization, classification, tagging, and verification  • CCTV and construction footage review  • Sports video analysis and event/action classification  • QA workflows for accuracy and consistency Clients choose us when they need:  • Reliable data labeling and annotation support  • Accurate manual data processing and data entry  • Scalable back-office operations without extra internal hiring  • Managed teams with QA and clear reporting  • A long-term outsourcing partner who can learn their workflow and keep improving it If you need a dependable team for data labeling, data processing, research, back-office operations, reporting, or customer support, send me a message and I will help you define the workflow, team size, SLA, turnaround time, and quality control process

⌜ Improve your Meta Ads & Facebook Ads performance in 2026 – proven track record of scaling Shopify revenue by 400% through paid ads. 208 E-commerce Projects Completed. Explore real results in my case studies ↘ ⌟ 🥇10+ Years of Experience | Facebook Ads Media Buyer & Facebook Ads Manager 🥇 Google Ads Shopify & Meta Ads Shopify | Meta Certified 🥇 208 E-commerce Projects Completed (so I Likely Have Experience in Your Niche) | Facebook Ads Ecommerce | Ecommerce marketing 🥇 $1,2M+ in Monthly Ad Spend Managed Paid Advertising 🥇 TOP 3% Facebook Ads Manager & Facebook Ads lead generation & Google Ads Specialist on Upwork | 100% Job Success Rate ⚠️ I don’t provide lead-generation services, white-label PPC, or join agencies as staff I'm Victor 👋, a Facebook Ads expert with experience in digital marketing, Social Media Management, Search Engine Optimization, and PPC ecommerce marketing for Shopify-based businesses. As a Facebook Media Buyer, FB ads manager, and PPC manager, I help ecommerce websites grow through targeted Facebook Ad campaign strategy, Google Ads campaign management, Paid Media, Shopify Google ads SEO analytics setup, Google Analytics, and Marketing Strategy. 𝗖𝗵𝗲𝗰𝗸 𝗼𝘂𝘁 𝘁𝗵𝗲 𝘃𝗶𝗱𝗲𝗼 𝘁𝗼 𝗹𝗲𝗮𝗿𝗻 𝘁𝗵𝗲 𝘀𝗲𝗰𝗿𝗲𝘁𝘀 𝗼𝗳 𝘀𝗰𝗮𝗹𝗶𝗻𝗴 𝗲𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 If you're looking for a Facebook Ads expert | Facebook Ads Strategist | Google Ads manager or PPC Specialist | PPC account manager, I use $35M ad spend experience to help your brand scale profitably. Results from my Facebook Ads Strategies 💰 Facebook Ads ecommerce: Boosted transactions by 400% and reduced CPC by 45% through PPC Campaign Setup & Management, full Facebook Ad Manager setup + funnel optimization. 💰 Shopify scaling via Meta: Increased monthly revenue from $5K to $50K+ using structured testing, creatives/audiences, and retargeting for a Shopify store. 💰 ROAS growth: Achieved 8x ROAS for a Shopify brand by improving campaign structure, offer positioning, and event quality. As a facebook meta ads specialist, I create and optimize targeted campaigns to drive traffic and boost conversions. 𝗛𝗲𝗿𝗲'𝘀 𝗮 𝘀𝗻𝗮𝗽𝘀𝗵𝗼𝘁 𝗼𝗳 𝘄𝗵𝗮𝘁 𝗜 𝗰𝗮𝗻 𝗯𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝘁𝗮𝗯𝗹𝗲: As a Facebook advertising specialist I specialize in Meta Ads Management / Facebook advertising / social media ads / paid / Shopify Google Ads to help e-commerce businesses drive more traffic, increase sales 💎Facebook Ads Ecommerce Setup | Facebook PPC From strategy to execution, I’ll design your Facebook ad campaign to target the right audience, with the best messaging and creativity from facebook ad copywriter and facebook ad designer. 💎Google Ads Management: As a Google Ads Manager ( Adwords Certified ), I can create, optimize, and scale your campaigns, including Google Shopping Shopify and Google Performance Max. 💎Social Media Ads & Paid Search: I handle social media advertising in Facebook, TikTok, Instagram Marketing, YouTube, Google Shopping Ads, Google Ads Performance Max. 💎Media Buying: Social media buyer Facebook, media buyer TikTok media buyer ecommerce | ecommerce marketing ensuring your ads are optimized for performance, conversions, growth. Our Partnership Google Ads Facebook Ads 🥇Digital Marketing Strategist: I'm full stack digital marketer can craft tailored digital marketing strategies that meet your business needs, helping you stand out in a crowded marketplace. 🥇Full-Service Ad Campaign Management: From Facebook Ads Setup to optimization and scaling, I’ll ensure your campaigns are optimized for the highest ROI. 🥇Digital Advertising Specialist: Facebook Ads & SEO expert with thousands of campaigns managed. 🥇Shopify Marketing: deep experience managing Klavio email marketing, Google Ads, Facebook Ads, SEO Keyword Research, SEO for Shopify business. Full-Scale Paid Advertising & Digital Marketing Solutions 📌 Facebook Ads & Meta Ads & Meta Advertising 🔹 Meta Facebook Ads Manager & Facebook Ad Media Buyer 🔹 Facebook Ads Copywriter & Facebook Ads Video Editor 🔹 Facebook Ads Ecommerce & Facebook Ads Lead Generation & Ecommerce Ads 🔹 Facebook Ad Campaign Strategy & Facebook Virtual Assistant Services 📌 Facebook Ads Manager & Meta Ads Management 🔹 Facebook Ads Manager Expert & Facebook Ads Specialist 🔹 Facebook Ads Audit & Meta Ads Manager Optimization 🔹 Facebook Ad Manager Scaling & performance growth 🔹 Shopify Facebook Ads Setup & conversion tracking 📌 Full Digital Marketing & Paid Ads Strategy 🔹 PPC Specialist & PPC Manager for Pay Per Click Advertising and Facebook Ads Specialist workflows 🔹 Social Media Buyer & Social Media Ads Manager 🔹 YouTube Media Buyer & TikTok Media Buyer 🔹 Google Adsense Optimization 🔹 SEO Shopify & Ecommerce Website SEO & Performance Marketer Ready to Scale Your Business? Let’s Talk!

I’m an AI Developer and Full-Stack Engineer focused on building Voice AI agents, LLM-powered systems, and automation workflows for startups and SMBs. I help teams launch production-ready AI products fast without overengineering combining strong backend architecture with real-world business use cases. What I Do I design and build end-to-end AI systems: Voice AI agents (inbound/outbound calls, scheduling, support) LLM chatbots with memory and context (RAG pipelines) AI-powered automation (CRM, lead handling, operations) AI MVPs (auth, billing, dashboards, APIs) Scalable SaaS platforms Core Expertise AI / LLM OpenAI (GPT-4), Claude Prompt Engineering & LLM orchestration RAG (LangChain, LlamaIndex, LangFlow) Context management & token optimization Voice AI Twilio, ElevenLabs, Retell, LiveKit, Deepgram Real-time STT / TTS / call routing Conversational logic & multi-intent handling Backend & APIs Python (FastAPI), Node.js REST APIs, Webhooks, API integrations PostgreSQL Frontend React, Next.js JavaScript, HTML, CSS Automation n8n, Zapier Workflow automation & system integrations Infrastructure Docker AWS / GCP Scalable cloud deployment Typical Use Cases Voice AI for sales, support, and appointment booking AI agents for customer service and lead qualification Python + LLM + RAG assistants Automation of internal workflows and operations Full AI SaaS platforms (Node.js + React + APIs) What You Get Production-ready MVP (not a prototype) Clean architecture & scalable systems Well-documented APIs and workflows Fast iterations and clear communication Practical AI solutions aligned with business goals If you’re looking for someone who can design, build, and scale AI agents end-to-end from Voice AI to full SaaS platforms let’s connect.

✅ You get AI solutions designed for real use, not experimentation. I design systems that support business operations, improve workflows, and create real product value — from AI agents and copilots to RAG assistants and LLM-powered SaaS features. ✅ You get more than technical delivery. With 15+ years in tech, I bring practical architecture, scalable implementation, and a strong understanding of how to align AI solutions with real business goals from the start. ✅ You get AI that creates measurable impact. My expertise in AI, SaaS, and data engineering helps companies reduce manual work, speed up execution, improve internal efficiency, enhance customer interactions, and build stronger digital products. ✅ You get a partner who focuses on outcomes. I work with businesses that want practical AI with clear use cases — not hype, vague ideas, or endless prototyping. I can help with: 🤖 AI Agents & Copilots 🧠 Generative AI & LLM Integrations 💬 Chatbots & Voice AI 🔎 RAG & Knowledge Assistants ⚙️ AI Workflow Automation 📄 AI-Powered Data Extraction & Enrichment 🌐 AI Features for SaaS Products 📊 Predictive & Data-Driven Automation Why clients hire me: 🏆 $500K+ in AI SaaS & AI Agent projects 🏆 200+ successful Upwork projects 🏆 10+ years on the platform 🏆 Top Rated Plus 🏆 100% Job Success Score 🏆 92% client return rate