Hire the Best Clarizen Specialists

🎧 Hands-on Support with a Heart for Service and a Head for Systems I’ve handled support and operations for multiple BPO and freelance clients — ranging from hotel reservations and telco to Shopify and Shopee stores. My approach is both people-focused and process-driven: I make customers feel heard, while also keeping systems accurate, clean, and moving. Across all my roles, I focus on solving problems efficiently, tracking tasks properly, and communicating with clarity. Whether you're running a store or managing a helpdesk, I make sure your customers — and your back-end — are both supported. ✅ What I Actually Do in Support Roles At TTEC (Booking.com Hotel Reservations): - Handled voice, chat, and email support for guests worldwide - Used Pega to track bookings and resolve changes or issues - Processed cancellations, rebookings, and inquiries with a calm, professional tone - Helped guests feel guided during stressful travel situations - Met quality benchmarks while maintaining empathy and accuracy At Alorica (AT&T Cancellations Dept): - Managed tough cancellation calls and retention conversations - Listened actively and positioned solutions or alternative offers - Practiced objection handling while maintaining brand integrity - Logged call reasons and outcomes clearly using Cisco Jabber Upwork E-Commerce Clients (Order Support + Admin): - Processed daily orders using Shopify - Managed bulk uploads of tracking numbers and updated order status - Handled refund and return coordination - Responded to customer inquiries via chat/email - Updated internal sheets and maintained smooth store operations Local Roles (Trade Marketing / Admin): - Created Excel trackers for monitoring team schedules, promo budgets, and activities - Conducted analysis on promo campaigns, reported results to supervisors - Handled scheduling and concerns of merchandisers in 20+ branches - Used Google Sheets with formulas to track payroll, hours, and performance 💡 My Strengths in Tools & Execution 🗂️ CRM & Call Tools - Pega Platform – Booking system & guest support tracking - Cisco Jabber – Inbound/outbound call system for telco - Aircall – For outbound call support & follow-ups (Note: I haven’t used Zendesk/Freshdesk but can learn fast with guidance.) 📊 Excel & Google Sheets Intermediate Excel skills: - VLOOKUP, Pivot Tables, Charts - Daily/weekly trackers for schedules, performance, orders - Budget planning sheets with formulas Google Sheets: - Real-time collaboration for tasks, inquiries, internal logs - Conditional formatting for progress tracking - Inventory, support ticket logs, bulk order sheets 📦 E-Commerce Platforms - Shopify Admin – View & update order status, process refunds, check stock - Shopee / Lazada Seller Center – Monitor logistics, reply to inquiries, support promos 💬 Communication Tools - Slack, Skype, Microsoft Teams, Google Meet, Zoom 📎 Other Tools & Skills - Canva – Creating support visuals, promo posters, internal updates - CapCut / VN – Basic product or tutorial video editing - AI tools – For drafting responses, writing blurbs, FAQs 💪 Why I’m the Right Support Specialist for You 🧠 Fast learner & hands-on – I don’t just follow steps; I understand systems 🧘 Calm under pressure – Especially during calls or high-volume seasons 📝 Detail-oriented – I take notes, track cases, and organize tasks properly 🤝 Reliable communicator – I know when to ask, update, or escalate 🎯 Client-focused – I see support not just as help, but as your business' frontline 👋 Let’s Give Your Customers the Support Experience They Deserve If you're looking for someone who truly understands support, operations, and people, let’s talk. I’m here to handle the back end and the customer side — efficiently, respectfully, and with heart.

I am an experienced Order Management and Logistics Coordinator with over 11 years of experience supporting eCommerce and retail operations. I specialize in managing high-volume orders, coordinating with vendors and 3PL partners, and ensuring shipments are processed accurately and on time. I have extensive experience working with platforms such as SPS Commerce (EDI), Oracle, Salesforce, Shopify, BambooRose, Faire, and vendor portals. My background includes order processing, shipment dispatching, freight coordination, and customer service support. In my previous role with a luxury furniture retailer, I handled end-to-end order management — from processing orders and verifying vendor acknowledgements to preparing Bills of Lading (BOL), coordinating LTL shipments, and ensuring orders shipped within required delivery windows. What I can help you with: • Order processing and order tracking • EDI order management (SPS Commerce) • Vendor and supplier coordination • Shipment scheduling and freight coordination • Bill of Lading preparation and dispatching • Shopify product and order management • Customer support via email, phone, and chat • Inventory and order discrepancy resolution I am highly organized, detail-oriented, and proactive in identifying and resolving issues before they impact operations. I work independently with minimal supervision and prioritize accuracy, clear communication, and efficiency. If you need someone reliable to manage your order flow, logistics coordination, and operations support, I would be happy to help your business run smoothly.

🌿 Fashion Designer & Sustainable Product Developer Sustainable fashion starts with thoughtful design, technical precision, and a deep understanding of impact. I help brands create garments and accessories that are not only beautiful—but responsible, safe, and production-ready. I’m Elizabeth Mancuso, a fashion design and textile expert with 18 years of international experience and a postgraduate specialization in biomaterials and bio-objects. I work with conscious brands to develop sustainable products across all categories—from womenswear and urban fashion to lingerie, accessories, and childrenswear. ✅ Why sustainable brands choose me: • Expert guidance on certifications (GOTS®, OEKO-TEX®, RWS®, FSC®, CPSC, Certi-Pur US®…) • Smart material sourcing and low-impact design strategies • Tech packs and construction patterns that minimize waste • Circular thinking embedded from concept to final product • Certified packaging solutions using FSC materials and compostable options (e.g. starch-based bags) • Fluent, proactive communication with suppliers and factories Whether you’re building a slow fashion label, launching a capsule collection, or improving your product lifecycle—I bring a rare mix of design sensibility, technical accuracy, and ecological integrity. 🌿 My services include: • Sustainable Product Development • Factory-Ready Tech Packs & Construction Patterns • Material + Supplier Sourcing • Certification Strategy & Compliance • 3D Garment Mockups (CLO 3D) • Packaging, Labeling & Impact Messaging 🌍 I’ve collaborated with clients in Argentina, the U.S., Europe, Australia, the UK, and China—helping them design cleaner, smarter products with clarity and care. 💬 Let’s build a fashion future that’s clean, ethical, and made to last.

✅ 𝟒+ 𝐘𝐞𝐚𝐫𝐬 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 | ✅ 𝟏𝟎𝟎% 𝐂𝐥𝐢𝐞𝐧𝐭 𝐒𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧 | ✅ 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐢𝐧 𝟏𝟎+ 𝐆𝐥𝐨𝐛𝐚𝐥 𝐌𝐚𝐫𝐤𝐞𝐭𝐩𝐥𝐚𝐜𝐞𝐬 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐆𝐫𝐨𝐰𝐭𝐡 𝐌𝐚𝐝𝐞 𝐒𝐢𝐦𝐩𝐥𝐞 – 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 𝐘𝐨𝐮 𝐂𝐚𝐧 𝐓𝐫𝐮𝐬𝐭. I’m 𝐄𝐡𝐬𝐚𝐧 𝐄𝐥𝐚𝐡𝐢, an E-Commerce Specialist with 𝟒+ 𝐲𝐞𝐚𝐫𝐬 of experience managing and scaling businesses across Amazon, Walmart, Best Buy, eBay, Etsy, Shopify, Wayfair, and SellerCloud. With a proven record of driving sales, boosting visibility, and keeping accounts healthy, I deliver data-driven strategies and flawless execution tailored to each platform. 𝐌𝐲 𝐌𝐢𝐬𝐬𝐢𝐨𝐧: 𝐓𝐨 𝐤𝐞𝐞𝐩 𝐲𝐨𝐮𝐫 𝐚𝐜𝐜𝐨𝐮𝐧𝐭𝐬 𝐬𝐚𝐟𝐞, 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐞𝐝, 𝐚𝐧𝐝 𝐩𝐫𝐨𝐟𝐢𝐭𝐚𝐛𝐥𝐞. 𝐌𝐲 𝐒𝐤𝐢𝐥𝐥𝐬: 𝐀𝐦𝐚𝐳𝐨𝐧, 𝐖𝐚𝐥𝐦𝐚𝐫𝐭 & 𝐁𝐞𝐬𝐭 𝐁𝐮𝐲 ✅ Product Listings (Scratch/New, Bulk Uploads, “Me Too”) ✅ Flat File Expertise for Complex & Bulk Operations ✅ SEO Optimization & Keyword Research (Helium 10, Jungle Scout, Keepa) ✅ PPC Campaigns (ROI-driven Sponsored Ads & Promotions) ✅ FBA & WFS Shipments, Inventory & Order Management ✅ Case Handling with Seller Support (Errors, Suppressed Listings, IP/Brand Issues) ✅ Performance Growth & Sales Optimization ✅ Account Health & Policy Compliance ✅ Best Buy Marketplace Setup & Management ✅ Inventory Sync & Order Processing on Best Buy Seller Portal 𝐞𝐁𝐚𝐲 & 𝐄𝐭𝐬𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 ✅ Manual & Bulk Product Uploads ✅ Store Setup, SEO & Optimization ✅ Order Processing & Inventory Updates ✅ Competitor Research & Market Analysis ✅ Third-Party Tools: InkFrog, AutoDS, DSM Tool, Zik Analytics ✅ Branding with Templates & Storefront Designs 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 & 𝐖𝐚𝐲𝐟𝐚𝐢𝐫 𝐒𝐩𝐞𝐜𝐢𝐚𝐥𝐢𝐬𝐭 ✅ Shopify Store Setup & Theme Customization ✅ Product Listings & App Integrations ✅ Conversion-Focused Store Optimization ✅ Wayfair Product Uploads & Variations Handling ✅ Bulk Submissions & Error-Free Listings ✅ Order Fulfillment & Inventory Synchronization 𝐀𝐝𝐯𝐞𝐫𝐭𝐢𝐬𝐢𝐧𝐠 (𝐏𝐏𝐂 & 𝐆𝐫𝐨𝐰𝐭𝐡 𝐂𝐚𝐦𝐩𝐚𝐢𝐠𝐧𝐬) ✅ Amazon Sponsored Products, Brands & Display Ads ✅ Walmart Ad Campaigns (Low ACOS / High ROAS) ✅ Keyword Research, Bid Optimization & Competitor Tracking ✅ Weekly Reports & Performance Analytics 𝐒𝐞𝐥𝐥𝐞𝐫𝐂𝐥𝐨𝐮𝐝 𝐏𝐫𝐨𝐟𝐞𝐬𝐬𝐢𝐨𝐧𝐚𝐥 ✅ New SKU Launching & Catalog Setup ✅ Shadow Listings & Kit Creation ✅ Vendor Management & Purchase Orders ✅ Inventory, Pricing & Multi-Channel Order Management ✅ Bulk Uploads & Flat File Handling ✅ Company Management & System Integrations 𝐂𝐫𝐞𝐚𝐭𝐢𝐯𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 (𝐃𝐞𝐬𝐢𝐠𝐧 & 𝐁𝐫𝐚𝐧𝐝𝐢𝐧𝐠) ✅ Canva Specialist – Lifestyle & Infographic Designs ✅ Amazon A+ Content & EBC ✅ Storefront Banners & Custom Templates ✅ Product Branding (Images, Ads, Social Content) 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧 & 𝐓𝐨𝐨𝐥𝐬 ✅ Platforms: WhatsApp, Slack, Asana, Trello, Teams ✅ Productivity: Google Sheets, Excel, Docs ✅ Market Tools: Helium 10, Jungle Scout, Keepa, AMZScout ✅ Integrations: SellerCloud, SellBrite, Listing Mirror 𝐖𝐡𝐲 𝐖𝐨𝐫𝐤 𝐖𝐢𝐭𝐡 𝐌𝐞? ✅ 4+ Years of Hands-On E-Commerce Experience ✅ 100% Client Satisfaction & Long-Term Relationships ✅ Full-Time Availability (40+ hrs/week) ✅ Professional Communication & Transparent Reporting ✅ Committed to Protecting Your Business & Driving Profitable Growth 𝐋𝐞𝐭’𝐬 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐞 If you’re looking for a dedicated E-Commerce Specialist to manage your business with precision and care, let’s connect. I’ll review your store, understand your needs, and build a custom growth plan that delivers results I always work with one goal – to grow your business. Whether it’s Amazon, Walmart, eBay, Shopify, or Etsy, I help manage and improve sales step by step. Let’s talk and see how we can grow together. 𝐑𝐞𝐠𝐚𝐫𝐝𝐬, 𝐄𝐡𝐬𝐚𝐧 𝐄𝐥𝐚𝐡𝐢 ✅ 𝐊𝐄𝐘𝐖𝐎𝐑𝐃𝐒 𝐅𝐎𝐂𝐔𝐒: #SellerCloudExpert #GoFlow #AmazonVA #WalmartVA #ShopifyExpert #EcommerceConsultant #OmnichannelIntegration #ProductListings #FlatFileExpert #BulkListings #AmazonListingOptimization #WalmartSEO #eBayStoreManagement #EtsyVA #TikTokShopExpert #InventoryManagement #OrderFulfillment #FBA #WFS #ListingOptimization #ProductCatalogManagement #SEO #PPCManagement #DigitalMarketing #MarketplaceGrowth #EcommerceStrategy #OmnichannelManagement #ChannelIntegration #FeedOptimization #ShopifyCustomization #EcommerceAudit #CRO #AnalyticsReporting #Automation #AccountHealthManagement #MarketplaceExpert #MultichannelEcommerce #EcommerceOperations #VirtualAssistant #EcommerceSupport #PerformanceOptimization #StoreManagement #D2C #EcommerceGrowth #MarketingAutomation #DSVIntegration #Rithum #CommerceHub #SPSCommerce #ChannelAdvisor #DataDrivenStrategy #AdvancedReporting #KeywordOptimization #SalesBoosting

Ready to turn your fashion ideas into real, manufacturable clothing? I'm Aan, a Fashion Designer and CLO3D specialist, Tech Pack creator, and Pattern Maker with 10 years of hands-on fashion industry experience. A key part of my valuable experience includes being an integral part of the fashion design team at a major garment manufacturer with a $70 million annual output, I gained deep experience in the technical execution of bringing apparel designs to mass production. This included interpreting buyer specifications, creating detailed technical documentation, and collaborating with production teams. Whether you're a startup brand or an established company, I'm here to help you streamline your design process and get your products to market. Here’s how I can help you: 🎨 Clear Moodboards & Concept Development: I'll help you create focused moodboards that clearly define your design direction and the unique style of your clothing line. ✍️ Detailed 2D Fashion Illustrations (Adobe Illustrator): I draw accurate 2D technical sketches (flats) and fashion illustrations. These clear visuals ensure everyone (from pattern makers to factories) understands your exact design. 💻 Realistic 3D Virtual Prototypes (CLO3D): Using CLO3D, I build life-like 3D versions of your garments. You'll see how your designs look and fit before making physical samples, saving you time and money. This is great for quick design changes too! ✂️ Production-Ready Pattern Making: I develop precise, well-fitting patterns that are ready for sampling and manufacturing. Good patterns are key to great-fitting clothes! 📏 Accurate Pattern Grading: I adjust your approved patterns for a full range of sizes, making sure the fit is consistent and looks great on all your customers. 📄 Complete Tech Pack Creation: I create comprehensive tech packs with all the essential details: measurements, materials (BOM), construction methods, and artwork placements. This clear guide helps factories make your products correctly, reducing errors and ensuring your quality standards are met. I'm passionate about fashion and truly enjoy bringing creative ideas to life. I believe in clear communication and working closely with you to achieve your vision. If you need a reliable and experienced designer who understands the journey from a sketch to a finished garment, let's chat! I'm excited to learn about your project and how I can help you succeed.

Services I Provide: ✅ CAD Sketching, Flats, and Technical Drawings ✅ Pattern Making ✅ Detailed Tech Packs ✅ Collection Development and Line Planning ✅ Trend Analysis & Color Palette Development Hi there! I'm a skilled fashion designer with years of experience collaborating with independent fashion labels and start-ups. I specialize in turning creative concepts into reality, offering end-to-end services such as design, pattern making, sample creation, and fabric sourcing, all supported by reliable industry contacts. Whether you're working on ready-to-wear collections, demi-couture, or couture designs, I tailor my services to meet your specific needs and ensure your vision is brought to life with precision and style. My goal is to help you create designs that stand out and resonate with your target audience. Whether you're launching a new collection or expanding your brand, I’m here to offer personalized, high-quality solutions at every stage of the process. Let’s collaborate and bring your vision to life! Feel free to reach out—I can’t wait to start working with you.