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𝗬𝗼𝘂𝗿 𝘁𝗲𝗮𝗺 𝗶𝘀 𝗱𝗼𝗶𝗻𝗴 𝘄𝗼𝗿𝗸 𝗮 𝘀𝘆𝘀𝘁𝗲𝗺 𝘀𝗵𝗼𝘂𝗹𝗱 𝗼𝘄𝗻. Moving data between tools. Rebuilding reports. Chasing approvals. Updating CRMs by hand. None of it is complicated to fix - but fixing it properly requires someone who understands both the automation layer and the business underneath it. That's the combination I bring. I design and build AI-powered workflow systems for SMBs, startups, and agencies. I've run operations at Bolt ($8B, 45+ markets) and led complex operations at Wise - so I've managed the exact processes most businesses are trying to automate, at a scale where getting them wrong costs millions. I'm also a Business Fellow at Perplexity AI, which keeps me close to where AI tooling is actually heading. You don't just get someone who can configure Make dot com. You get someone who understands why the workflow exists in the first place. ⚙️ 𝗪𝗵𝗮𝘁 𝗜 𝗕𝘂𝗶𝗹𝗱 📋 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗦𝘆𝘀𝘁𝗲𝗺 𝗗𝗲𝘀𝗶𝗴𝗻 - ClickUp, Notion, and Airtable systems built to scale with your team - Cross-tool task automation based on status changes and custom fields - SOP documentation and workflow mapping for every system we build - Governance structures your team can own and evolve independently 🚀 𝗖𝗹𝗶𝗲𝗻𝘁 𝗢𝗻𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 & 𝗢𝗳𝗳𝗯𝗼𝗮𝗿𝗱𝗶𝗻𝗴 𝗙𝗹𝗼𝘄𝘀 - Trigger-based onboarding sequences from contract sign to first delivery - Automated welcome flows, access provisioning, and task creation - Offboarding workflows - access cleanup, feedback collection, data archiving - Document generation and e-signature routing via DocuSign and equivalents 🧾 𝗙𝗶𝗻𝗮𝗻𝗰𝗲 & 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀 𝗪𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 - Invoice and billing automation - estimates to approvals to payments - Form submissions funnelled into accounting systems - Payment-triggered CRM updates, Slack alerts, and enrolment actions - Reconciliation workflows between sales and finance platforms 🔗 𝗔𝗣𝗜 & 𝗖𝘂𝘀𝘁𝗼𝗺 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 - REST API connections between tools that don't natively integrate - Webhook design, payload normalisation, and error handling - Custom automation logic using JavaScript and Python where needed - Authentication setup - API keys, OAuth, Bearer tokens 📈 𝗥𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 & 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 𝗣𝗶𝗽𝗲𝗹𝗶𝗻𝗲𝘀 - Automated dashboards pulling live data across your entire stack - Scheduled report generation and distribution without manual assembly - KPI tracking systems with real-time visibility for leadership teams - Data normalisation and cleaning across disconnected tools 🧠 𝗛𝗼𝘄 𝗜 𝗪𝗼𝗿𝗸 - Workflow audit first - I map what exists before recommending what to build - Architecture before tools - the logic is designed before a platform is selected - Built to last - every system is documented, tested, and handed over so your team owns it - No over-engineering - simple, reliable, maintainable over clever and fragile - Single point of contact - I lead the engagement throughout, bringing in vetted specialist support for execution depending on scope ✅ 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗦𝗲𝗲 - Manual work reduced by 40–70% within the first build sprint - Onboarding and fulfillment cycles cut by half - CRM data accuracy and pipeline visibility dramatically improved - Leadership teams moving from reactive firefighting to real-time operational clarity 𝗪𝗵𝗼 𝘁𝗵𝗶𝘀 𝗶𝘀 𝗳𝗼𝗿 Founders and COOs running 10–100 person businesses where growth has outpaced the systems.Agencies with repeatable delivery that isn't systematised. Ops teams spending 20+ hours a week on work that should be automated. Teams who want strategy and execution - not just someone to follow instructions. 🛠 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗔𝗰𝗿𝗼𝘀𝘀 Automation: n8n · Makedotcom · Zapier · Webhooks · REST APIs AI: ChatGPT API · Claude API · LangChain · AI Agents CRM & Sales: HubSpot · GoHighLevel · Airtable · Pipedrive Ops & PM: ClickUp · Notion · Monday · Jira · Google Workspace Communication: Slack · Gmail · Telegram · Calendly · Zoom Finance: Stripe · QuickBooks · DocuSign E-commerce: Shopify · WooCommerce The tool is always the last decision, not the first. 𝗕𝗮𝗰𝗸𝗴𝗿𝗼𝘂𝗻𝗱 Global Operations Manager - Bolt (45+ markets · $8B valuation) Country Operations Lead - Careem (acquired by Uber · $3.1B) Business Fellow - Perplexity AI Senior Analyst - S&P Global Oxford Brookes · ACCA · 100% Job Success · Top Rated 𝗟𝗲𝘁'𝘀 𝘀𝘁𝗮𝗿𝘁 Send me a message with a quick description of your business and the manual work costing your team the most time. I'll come back within a few hours.

Highly capable and dedicated part qualified ACCA accountant with experience of over ten years in finance and accounting. Adept at handling accounts for small and large businesses and providing forecasts and budgets. Accurate in all mathematical and analytical tasks with knowledge in areas of financial law and compliance. Extensive experience in company incorporation, e-residency, payroll accounting, annual reporting and preparing tax returns for businesses and individuals.

As a results-driven business development and sales consultant with over 4 years of experience, I specialize in crafting tailored strategies to help businesses grow and thrive. I have a proven track record in building strong client relationships, preparing winning proposals, and managing procurement processes. Whether you need help with sales strategies, CRM setup, or market research, I can deliver solutions that align with your goals. Key highlights of my work: Expertise in preparing technical and administrative tender documentation and sales proposals. Skilled in using CRM tools like Zoho and HubSpot for pipeline management, automation and KPI dashboard build up. Adept at conducting market research and competitor analysis to uncover growth opportunities. Experienced in creating marketing materials, including presentations, trade fair content, and reports.

𝗦𝘁𝗿𝘂𝗴𝗴𝗹𝗶𝗻𝗴 𝘁𝗼 𝘁𝘂𝗿𝗻 𝘆𝗼𝘂𝗿 𝗱𝗮𝘁𝗮 𝗽𝗶𝗽𝗲𝗹𝗶𝗻𝗲𝘀 𝗼𝗿 𝗺𝗮𝗻𝘂𝗮𝗹 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 𝗶𝗻𝘁𝗼 𝗶𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁, 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀 𝘀𝘆𝘀𝘁𝗲𝗺𝘀? 𝗜 𝗯𝘂𝗶𝗹𝗱 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝗼𝗻 𝗔𝗜/𝗠𝗟 𝗮𝗻𝗱 𝗮𝗴𝗲𝗻𝘁𝗶𝗰 𝗮𝗽𝗽𝗹𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀. 𝗙𝗿𝗼𝗺 𝗟𝗟𝗠-𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻 𝘁𝗼 𝗿𝗲𝗮𝗹 𝘁𝗶𝗺𝗲 𝘀𝗽𝗲𝗲𝗰𝗵-𝘁𝗼-𝘀𝗽𝗲𝗲𝗰𝗵 𝗔𝗜 𝗽𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀 𝗯𝗮𝗰𝗸𝗲𝗱 𝗯𝘆 𝗮 𝘀𝘁𝗿𝗼𝗻𝗴 𝗱𝗮𝘁𝗮 𝗲𝗻𝗴𝗶𝗻𝗲𝗲𝗿𝗶𝗻𝗴 𝗳𝗼𝘂𝗻𝗱𝗮𝘁𝗶𝗼𝗻 𝘁𝗵𝗮𝘁 𝗺𝗼𝘀𝘁 𝗔𝗜 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗲𝗿𝘀 𝗹𝗮𝗰𝗸 I help SaaS, AI Fintech and enterprise teams design reliable systems across the full path: data ingestion to warehouse to orchestration to ML-ready datasets to LLM/RAG workflows to automation and decision systems HOW I CAN HELP YOU... - AGENTIC AI & LLM SYSTEMS I build LLM-powered applications and agentic workflows that automate business processes, connect to internal tools and work with real operational data. This includes RAG/GraphRAG systems, embeddings, vector search, prompt workflows, retrieval evaluation, FastAPI-based AI services, and reliable orchestration around LLM pipelines - RAG, GraphRAG & AI KNOWLEDGE SYSTEMS I can help you build retrieval systems that are grounded in your documents, databases and business rules. My data engineering background helps me design better ingestion, chunking, metadata, data quality and retrieval pipelines so the AI layer has clean and trusted information to work with - AI READY DATA ENGINEERING Your AI system is only as good as the data behind it. I design and optimize production pipelines using Python, SQL, Snowflake, dbt, Apache Airflow, BigQuery, AWS, and modern ELT patterns. I focus on reliability, monitoring, data quality, incremental processing, and clean data models that can support analytics, ML, and AI applications - ML PIPELINES & AUTOMATED DECISION SYSTEMS I have experience building analytics and ML-enabled systems such as anomaly detection, behavioral scoring, feature pipelines, fraud/risk insights and operational monitoring. I focus on practical ML and automation that business teams can trust, understand, and use in production - DATA PLATFORM MODERNIZATION If your dashboards are slow, pipelines fail silently, KPIs do not match, or your team spends too much time reconciling data manually, I can help modernize the architecture. I have worked on cloud data platforms, warehouse design, dbt modeling, Airflow orchestration, and KPI frameworks that make reporting and AI use cases more reliable 𝗥𝗘𝗦𝗨𝗟𝗧𝗦 𝗜 𝗛𝗔𝗩𝗘 𝗗𝗘𝗟𝗜𝗩𝗘𝗥𝗘𝗗 - Reduced ETL runtime from 35 minutes to 7 minutes through pipeline and query optimization - Improved reporting latency from 24 hours to under 15 minutes with modern warehouse and ELT design - Improved pipeline reliability to 99.8% with orchestration, monitoring, retries, and validation - Increased BI adoption from 20 to 80+ users by standardizing metrics and improving reporting access - Supported analytics and ML use cases across fintech, SaaS, procurement, media, and enterprise environments - Built data foundations for AI-ready analytics, anomaly detection, and LLM-powered retrieval workflows 𝗛𝗢𝗪 𝗜 𝗪𝗢𝗥𝗞 I build proper custom AI and automation systems the same way I build production data platforms: reliable, documented, testable and designed for real users. I care about architecture, maintainability, monitoring, data quality, and business outcomes 𝗧𝗘𝗖𝗛 𝗦𝗧𝗔𝗖𝗞: - AI/LLM: RAG, GraphRAG, LLM integration, embeddings, vector search, prompt workflows, retrieval evaluation - Backend/API: Python, FastAPI, REST APIs, async workflows, automation services - Data Engineering: Snowflake, dbt, Apache Airflow, BigQuery, SQL, Python, ETL/ELT, data modeling - Cloud/Infra: AWS, Docker, CI/CD, monitoring, production deployment patterns - Analytics/ML: anomaly detection, feature engineering, ML-ready datasets, BI, KPI frameworks If you need someone who understands both the data layer and the intelligent AI layer on top of it, I would be happy to discuss your workflow and recommend the most practical production-ready approach

Successfully completed 167 Upwork projects on conversion rate optimization (CRO), user experience (UX), usability testing and evaluation, and UX wireframing. 35 years of experience in the field. Clients include Symantec, TripAdvisor, Bayer, CupoNation, Binary•com, Aeroflot, Estonian Air, Telia, Cosabella, SheIn, Zurich and Axure. ▪ usability / UX reviews / audits ▪ conversion rate optimization (CRO) ▪ user behavior analytics: analysis of heatmaps, scrollmaps and user session recordings with Hotjar (official partner), Contentsquare, Microsoft Clarity, CrazyEgg, Lucky Orange, VWO, Inspectlet, FullStory, WebVisor, Clicktale, Mouseflow, SessionCam, Clicky, Smartlook, CUX and similar tools ▪ CRO for Shopify, Magento, WooCommerce, BigCommerce, Bitrix and other platforms ▪ usability testing / UX testing ▪ heuristic evaluation ▪ UX wireframes ▪ typography: legibility, typefaces and fonts, colors ▪ supervision and correcting the work of graphic designers ▪ design of complex online forms and questionnaires ▪ interaction design (IxD) ▪ human-computer interaction (HCI) and cognitive ergonomics ▪ information visualization (InfoVis) ▪ SaaS, B2B ▪ online travel: flight booking, hotel booking, vacation rentals, tours and activities Tools: Google Analytics, Hotjar (official partner), Microsoft Clarity, CrazyEgg, Lucky Orange, VWO, Inspectlet, FullStory, WebVisor, Clicktale, Mouseflow, SessionCam, Clicky, Smartlook, CUX, Heap, CorelDRAW, Axure, Balsamiq and similar tools. Expert member of Technical Committee 13 (Human-Computer Interaction) of the International Federation for Information Processing (IFIP), member of European Association of Cognitive Ergonomics (EACE), academic member of the Tourism, Leisure and Recreation Unit of Athens Institute for Education and Research (ATINER). Published 50+ academic articles on human-computer interaction, cognitive ergonomics, usability, user experience, typography, ecommerce, CRO, process control, stocktrading, online travel and digital technologies in museums.

Rankings don't pay your bills. Revenue does, and after 10 years of 10x'ing traffic in brutal industries, I know the difference better than most. Here's the thing nobody tells you. Ranking gets you traffic, but traffic that doesn't convert is just a vanity metric with a price tag. What you actually need isn't a bigger keyword list or another audit gathering dust in your inbox. You need someone who can architect the strategy, find the technical problems quietly killing your rankings, write copy that turns visitors into buyers, and own the whole project so you don't have to babysit it. That's what I do. For the past 10 years, I've worked for global names like Johnson & Johnson, L'Oréal, Tefal, Perrigo, M&M's, Pedigree, and Whiskas. Working at that level teaches you something fast. There's no room for guesswork, and "let's try this and see" doesn't fly. I bring that same standard to your growth, whether you're a scaling brand or an established player tired of underperforming. The numbers back it up. Across hundreds of projects I've held a 100% Job Success Score, and my lowest-ever client rating is a 4.7 out of 5. When you hire me, you're not taking a risk. You're removing one. And I don't just advise from the sidelines. I execute and manage. Here's what that looks like in practice. 📊 Strategy that's built around revenue, not rankings I map out long-term, revenue-driven roadmaps grounded in real competitor analysis and search intent, not what a tool spits out. Whether it's local, international, e-commerce, or B2B, the strategy is built to grow the metrics that actually matter to your business. ⚙️ Technical audits that find what others miss Most rankings are held back by problems hiding under the hood, like crawl budget waste, indexing issues, broken site architecture, or Core Web Vitals failures. I dig into the log files and Search Console data until your foundation is genuinely flawless, not just "passing." ✍️ Writing that ranks AND converts Traffic is useless if it doesn't sell. I write and optimize landing pages, blog content, and product copy that Google loves and humans actually want to read, built around search intent and conversion instead of stuffed with keywords. 🤖 AI SEO that future-proofs your visibility (GEO / AEO) Search isn't just Google anymore. Your buyers are asking ChatGPT, Gemini, Claude, Perplexity, and AI Overviews, and most of your competitors have no idea how to show up there. I optimize for generative and answer engines so you're getting cited and recommended while everyone else is still wondering where their traffic went. 🚀 Project management that takes it off your plate I slot into your existing workflow, guide your developers, manage your content team, and track the KPIs that count, on deadline, without you chasing me for updates. You get the strategy and the execution, fully handled. ⚠️ A quick note on who I work with, and who I don't I'm genuinely invested in growing your business, because your wins are how I build my reputation. But great results need clarity and a real partnership, and I take on fewer clients than ask. So I work best with people who bring these things. ✔️ A clear vision and goals we can actually measure ✔️ Workflows that let us collaborate without friction ✔️ A long-term mindset, with a 6-month minimum commitment ✔️ A project budget of $2,000+/month If you want a senior consultant to take full ownership of your SEO and drive growth you can measure, you're in the right place. Message me, tell me what you're working on, and let's see if we're a fit. Best, Quentin -------- senior seo consultant, seo strategy, ai seo, generative engine optimization, answer engine optimization, technical seo, seo audit, seo copywriting, seo project management, search engine optimization, content strategy, keyword research, competitor analysis, organic growth strategy, on-page seo, semantic seo, content optimization, blog seo, landing page copywriting, site architecture, core web vitals, local seo, international seo, e-commerce seo, b2b seo, seo reporting, seo campaign management, conversion focused writing, freelance seo, seo expert