😀💚💚💚I AM EXCITED ABOUT CONTRIBUTING TO THE EFFICIENT AND SMOOTH RUNNING OF YOUR BUSINESS🤝💯
Hi there!
Thank you for taking the time to view my profile. My name is Bibi and I am a self-motivated employee who is passionate about making your business run smoothly and efficiently. With my strong work ethic, I am always willing to go the extra mile to ensure that your projects are completed in a timely manner, no matter how long or complex they may be.
My previous work experience as a call center agent, front desk assistant, financial assistant, customer service assistant, and in secretarial positions have provided me with the knowledge and skills necessary to handle various office administrative duties, computer applications, research, customer concerns, and phone skills.
Trustworthiness, efficiency, reliability, and quality work are some of the key attributes I bring to the table. I am an organized and flexible individual, always ready to learn new things and solve problems. I am accustomed to working with deadlines and am a great team player. My excellent communication skills and attention to detail make me stand out among other candidates.
My skills and expertise include:
• Organizational skills
• Adaptability
• Quick learning ability
• Outstanding customer service
• Problem-solving skills
• Working under deadlines
• Team player
• Excellent communication skills
• Attention to detail
• Product knowledge
• Executive Assistance
• Data entry
• Email communication
• Administrative support
• Office administration
• Email support
• Familiarity with Microsoft Office
• Web research
• Familiarity with Zoom
My ultimate goal is to exceed the expectations of both my employer and their customers
I WOULD LOVE TO HEAR FROM YOU!
English
Data Entry
Email Communication
Office Administration
Customer Support
Email Support
Product Knowledge
Customer Service
Administrative Support
Translation
English to Dutch Translation
Dutch Tutoring
Cher F.
Paramaribo, Suriname
$17/hr
5.0
9 jobs
Skilled in Creative Writing, Translating, Dutch, Text Editing, and Proofreading. Experienced in writing SEO-friendly texts. Has a deep understanding of the client's desired quality and preferred tone of voice.
Dutch
Proofreading
SEO Writing
Writing
Copywriting
Microsoft Word
Quality Inspection
Content Writing
Spanish to English Translation
Medical Translation
Article Writing
Translation
Gabrielle G.
Paramaribo, Suriname
$28/hr
4.7
13 jobs
I am an experienced accountant, translator (Dutch to English and vice versa), content- and copywriter with experience in many fields. My recent projects included translating a national development plan for an Inter-American Development Bank project, performing financial audits, bookkeeping, and compiling company financial statements.
With my master's degree in Accounting, I deliver accurate work on time.
English
Dutch
Financial Statements Preparation
Bookkeeping
Accounting Principles & Practices
Proofreading
Typing
Accuracy Verification
Dutch to English Translation
Content Creation
English to Dutch Translation
General Transcription
Data Entry
Copywriting
Content Writing
John R. C.
Paramaribo, Suriname
$14/hr
4.4
33 jobs
Multi-Lingual Translator and Customer Service Representative
You understand the importance of quality customer support, and so do I. I am pro-active and have an entrepreneurial spirit. I always work on turning your customers into fans.
I love a good challenge or crisis, because I love finding ingenious solutions to tough problems.
Below I have cropped part of my CV to give you a usefull overview.
Wasabi,
Customer service and fulfillment, VA
- order management
- shipping parts & replacements
- supplier communications
- zendesk optimizations
- customer retention
- building on an existing knowledgebase
Miaustore, , Europe & USA operations
Customer Support & Sales
-order management
-shipping repairs & gifts
- logging FAQ
- Supply chain optimization suggestions
Essence of Argan, Europe & USA operations
Customer Support & Sales
-assist customers with their purchase
-upselling
-cold calling potential customers
- customer retention
- outlining best practices for colleagues
- transcribing colleague conversations for quality assurance
- coaching team-mates
TG Media Consolidator, Paramaribo, Suriname
Account Management
-R&D in advertising technology
-Customer account management
- Advertising campaign sales
- Logistics for on-site advertising
- Marketing research for customers
Atos - Telenamic, Telenamic Call center Suriname
IT Helpdesk agent
- Solving customer IT problems
- Ticketing the call and issue
- Dispatching the ticket if necessary
- Documenting Frequent IT issues
Pactera - Microsoft
- AI speech to text training through transcription
- Team leader - hiring, coaching & correcting a team of 15+
Other Positions
- Freelance translations (EN-NL), (PT-EN) ;Cyber Cafe Office Manager
- Junior Camera crew member ; Bartender / Server
EDUCATION
College of Hospitality & Tourism (AHLA),
SCHT, Suriname — 4th year Bachelor’s study
2009- 2013
-Sales and Marketing in the Hospitality industry - with HONORS
-Quality Customer Care
-Certificate Food and Beverage Service
-Planning and Control of F&B operations
-Management of Food and Beverage of Operations
-Housekeeping Management
-Managing Front Office Operations
-Basic Hotel and Restaurant Accounting
-Security and Loss Prevention Management
-Hospitality Operations
-Hospitality Facilities Management and Design
ADEK University, Paramaribo Suriname — Law
2003 -2006
-Certificate for completion of first year (Preparatory year)
-Studied for two more years and stopped
High School, Suriname & Brazil
1997 -2002
Started my high school in Brazil ( Escola Americana de Brasilia)
And finished my last year (12th grade) in Suriname (American
Cooperative school)
PROJECTS & CERTIFICATES
-Telesur Hackathon
-PC & peripheral repair
-Agro-Tourism
English to Portuguese Translation
Zendesk
Content Marketing Strategy
US English Dialect
Portuguese to English Translation
Customer Support
Customer Service
Technical Analysis
Dutch to English Translation
WooCommerce
Shopify
English to Dutch Translation
Social Media Marketing
Graphic Design
Product Sourcing
Gerlyn D.
Paramaribo, Suriname
$10/hr
5.0
4 jobs
👋 **Hi there! I’m Gerlyn — your reliable, multilingual customer support and translation specialist with over 5 years of experience delivering top-rated service to global clients.**
With a background in **customer service, live chat support, translation, and content review**, I’ve helped companies build trust, strengthen communication, and deliver outstanding customer experiences. I’m a **native Dutch speaker** fluent in English, and I specialize in reviewing and editing AI-translated content to make it sound natural, accurate, and engaging for Dutch audiences.
💼 **My Expertise Includes:**
- Customer support (Email, Chat, and Phone)
- Translation and proofreading (English ↔ Dutch)
- Reviewing AI-generated or machine-translated content
- Data verification, research, and administrative support
- CRM tools (Zendesk, Freshdesk, HubSpot, Microsoft Teams)
- GDPR & compliance awareness
For over five years, I’ve supported clients across different industries — from **travel and fintech to e-commerce and tech** — always ensuring clear communication, problem-solving, and professionalism. Whether it’s handling customer requests, improving translated content, or managing communication channels, my goal is to make your operations smoother and your customers happier.
✨ **Why Clients Love Working With Me:**
✅ **Reliable & Efficient:** I meet deadlines and deliver exactly what’s promised — no excuses, no delays.
✅ **Detail-Oriented:** I take pride in accuracy and consistency, especially in language-related work.
✅ **Excellent Communicator:** You’ll always know what’s going on — I keep updates clear and simple.
✅ **Positive Attitude:** I bring warmth and energy to every project, no matter the size.
✅ **Adaptable:** I learn quickly and can seamlessly fit into your team or workflow.
I believe great service isn’t just about completing a task — it’s about creating a lasting impression through professionalism and care. I approach every project with the mindset that **your success is my success**.
Here’s what you can expect when you work with me:
- Fast and accurate communication (available via Teams, Upwork messages, or email)
- Organized and transparent workflow
- High attention to detail in translation and customer-facing communication
- A collaborative approach — I value feedback and always aim to improve
- 100% commitment to quality and confidentiality
🗣️ **Languages:**
- Dutch (Native)
- English (Fluent)
🌍 **Industries I’ve worked in:**
- Call Centers & Customer Support
- Travel & Airlines
- Financial Technology (Fintech)
- E-commerce & Retail
- Marketing & Content Localization
I’m passionate about creating smooth communication between companies and their audiences — whether it’s through professional customer support or perfectly localized Dutch content. My combination of experience, reliability, and genuine enthusiasm makes me a strong asset for any business looking to improve their customer experience or language quality.
🚀 **Let’s collaborate!**
If you’re looking for a dependable freelancer who delivers high-quality work, communicates clearly, and treats your project with the care it deserves, I’d love to hear from you. Let’s build something great together!
⭐ **Keywords for Upwork visibility:**
Customer Support | Dutch Translator | Live Chat Support | Email Support | Translation Review | AI Translation Editing | Dutch Proofreader | Remote Customer Service | CRM Specialist | Call Center Expert | Multilingual Virtual Assistant | Bilingual Support Agent
✨ **Professional. Reliable. Results-Driven. Ready to help your business shine.** ✨
Nursing
Marketing
AI Consulting
AI Audio Generation
Customer Service
Jeanine C.
Paramaribo, Suriname
$10/hr
4.0
1 jobs
I am a Translator (English / Dutch), a Data Entry assistant and a Customer service employee, with more than 20 years of work experience. I have a lot of experience in managing administrative tasks, including email correspondence and document preparation. In addition to these tasks, I have a passion for translation work.
Virtual Assistance
Data Entry
Translation
Customer Service
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