I am an experienced Property Manager and Operations Specialist with over 5 years of experience in short-term rental management, customer service, and hospitality operations.
My background includes managing a portfolio of 203 luxury apartments across 3 states in the United States, overseeing daily operations, guest communications, housekeeping coordination, maintenance management, inventory control, and quality assurance. I have also led customer service and operations teams, ensuring both guests and on-the-ground staff receive the support they need.
I am passionate about creating exceptional guest experiences while helping property owners maintain organized, efficient, and well-managed operations. I take pride in being proactive, detail-oriented, and dependable, ensuring that issues are resolved quickly and operations run smoothly.
Areas of expertise:
• Guest communication and support
• Reservation and calendar management
• Check-in and check-out coordination
• Housekeeping and maintenance coordination
• Team leadership and staff scheduling
• Issue resolution and guest relations
• Inventory and supply management
• Standard operating procedures and process improvement
• Quality control and operational oversight
Having progressed from Customer Service Agent to Customer Service Manager and ultimately Operations Manager, I have developed a strong understanding of hospitality operations and the importance of delivering excellent service while maintaining efficient processes.
I am committed to professionalism, clear communication, and creating positive experiences for both guests and property owners.
Event Planning
Scheduling
Light Project Management
Virtual Assistance
Trello
Asana
ClickUp
Property Management
Lead Generation
Google Workspace Administration
Hospitality & Tourism
Slack
Zendesk
Customer Service
Ivanka F.
Cape Town, South Africa
$3/hr
5.0
1 jobs
My goal is to work towards achieving the company's mission whilst continuously developing my skills and advancing my career.
Presentation Design
Graphic Design
Adobe Photoshop
Editorial
Bilingual Education
Writing
Literature
Poetry
Short Story Writing
Lyle H.
Cape Town, South Africa
$30/hr
5.0
2 jobs
✨ Where Creative Vision Meets Strategic Success — For Brands, Events, and Big Dreams
Hi, I'm Lyle Haywood — your partner in transforming ideas into unforgettable realities.
With expertise in video editing, signage design, digital marketing, affiliate marketing, social media management, and business coaching, I create tailored solutions that help businesses, event organizers, and content creators stand out, connect, and succeed.
Whether you’re:
✅ An emerging brand ready to shine
✅ An event planner preparing for a wedding, birthday, funeral, or special event
✅ Or a content creator looking to elevate your presence
🎯 I bring creativity, strategy, and heart to every project — ensuring you get more than a service... you get a growth-focused partnership.
🌟 Menu of Services
🎬 Video Editing
-Promotional videos for businesses and brands
-Event highlight reels (weddings, birthdays, funerals, etc.)
-Social media short-form videos (TikTok, Instagram Reels, YouTube Shorts,etc.)
-YouTube video editing (vlogs, tutorials, promos)
🖌️ Custom Signage Solutions
-Wedding signage (welcome signs, seating charts, etc.)
-Birthday and special event signage
-Funeral and memorial signage
-Business signage for promotions, storefronts, and events
📲 Social Media Management
-Content creation (graphics, captions, video clips)
-Scheduling and posting across platforms
-Engagement strategies (commenting, DM replies, community building)
-Growth-focused audits and improvements
🚀 Digital Marketing
-Email marketing campaigns (newsletters, promotions)
-Social media ad strategy and execution
-Basic website funnel setups and lead generation
-Online brand positioning and content planning
🤝 Affiliate Marketing Support
-Affiliate strategy setup and campaign management
-Content creation for affiliate promotions
-Tracking and optimization for better conversions
🎓 Business and Content Coaching
-1-on-1 coaching for new businesses and content creators
-Branding, marketing, and workflow advice
-Mindset and strategy sessions to build long-term success
✨ Why Work With Me?
🎯 Tailored Approach: Every client is unique — your service package is fully customized.
🎨 Creative & Strategic: You get the perfect blend of artistry and business smarts.
🤝 Professional, Friendly, Dedicated: I’m here to make your journey smooth, exciting, and rewarding.
💬 Custom Pricing: Every project is quoted individually based on your goals and needs — no cookie-cutter solutions.
📩 Ready to bring your vision to life?
Send me a message here on Upwork — I’d love to hear about your project and help you create something unforgettable! 🌟
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
KK
Katja Krohn
Summa Linguae
How do I hire a Event Planner near Cape Town, on Upwork?
You can hire a Event Planner near Cape Town, on Upwork in four simple steps:
Create a job post tailored to your Event Planner project scope. We’ll walk you through the process step by step.
Browse top Event Planner talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top Event Planner profiles and interview.
Hire the right Event Planner for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Event Planner?
Rates charged by Event Planners on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Event Planner near Cape Town, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Event Planners and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Event Planner team you need to succeed.
Can I hire a Event Planner near Cape Town, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Event Planner proposals within 24 hours of posting a job description.