Hire the Best iPolipo Jiffle Specialists

Are you looking for fabrication-ready steel shop drawings, rebar detailing, or accurate material takeoffs? You're in the right place. I'm a Civil Engineer with 6+ years of experience specializing in Tekla Structures, Steel Detailing, Rebar Shop Drawings, and Construction Estimation. I work with steel fabricators, contractors, engineers, and construction companies to deliver precise models, shop drawings, and quantity takeoffs that streamline fabrication and construction. Steel Detailing Services: Tekla Structures 3D Modeling Structural Steel Shop Drawings Rebar Shop Drawings General Arrangement (GA) Drawings Fabrication Drawings Erection Drawings Assembly Drawings Single-Part Drawings IFC Model Preparation Bar Bending Schedules (BBS) Bill of Materials (BOM) Bolt Lists DSTV/NC Files Steel Stair Modeling & Detailing Miscellaneous Steel Detailing Construction Estimation & Material Takeoff: Material Takeoff (All CSI Divisions) Quantity Surveying Cost Estimation Bill of Quantities (BOQ) Bid & Tender Estimation Change Order Estimates Software: Tekla Structures AutoCAD PlanSwift Bluebeam Revu On-Screen Takeoff (OST) Microsoft Excel Why Work With Me? ✔ 6+ Years of Professional Experience ✔ Fabrication-Ready Drawings with High Accuracy ✔ Precise Material Takeoffs & Cost Estimates ✔ Fast Turnaround & On-Time Delivery ✔ Strong Attention to Detail ✔ Clear Communication & Long-Term Collaboration I have successfully delivered projects for clients in the USA, UK, Canada, Australia, UAE, and Europe, including commercial buildings, industrial facilities, warehouses, stadiums, residential developments, and miscellaneous steel structures. Let's discuss your project and turn your structural drawings into accurate fabrication documents and reliable estimates.

Customer support platforms get messy fast. Bad ticket routing, no automation, agents answering the same questions 50 times a day. I fix that. Zendesk, Intercom, and Gorgias specialist. 16 years in support operations and 500+ helpdesk implementations shipped. Founder of Smart Instinct (Zendesk Advanced Tier Partner, Gorgias Solutions Partner, Intercom Solution Partner) and the senior consultant on every engagement. Recent clients: SF Marathon (56% chat deflection on Zendesk), StraighterLine (online education, 150,000+ learners), Blockchain (crypto platform), ThighPro, and Genesis Digital (Intercom + custom Discord). I first ran support teams for ecommerce and SaaS companies, then moved into platform implementation full-time. That background matters because I have sat in the chair your agents sit in. I build systems for how your team actually works, not how a vendor's demo makes it look. What I do Zendesk, Intercom, and Gorgias implementation and migration. Full implementations and configurations for Zendesk, Intercom, Gorgias, Freshdesk, Freshservice, Help Scout, Helpshift, Tidio, RingCentral, and Aircall. Data migrations between platforms, multi-channel integration across email, chat, SMS, and social, and clean handoffs with documentation your team can actually use. Workflow automation and ticket routing. Custom automation rules, smart ticket routing, SLA management, escalation workflows, macro and template libraries, and business rules built around your real support volume patterns, not generic templates. AI implementation and chatbot development. Set up and training for Zendesk AI, Intercom Fin, Gorgias AI Agent, and Pylon AI. Intent mapping, conversation design, brand voice tuning, and AI-enhanced routing that handles the repetitive stuff so your agents focus on the work that actually needs a human. Help center and self-service. Knowledge base builds, FAQ optimization, customer portal customization, and deflection rate improvement. A well-built help center is the cheapest ticket you've ever had to answer. Team training and ongoing support. Agent onboarding, platform training, process documentation, and retainer-based optimization for teams that want a long-term partner instead of a one-time contractor. Results clients see - 30-50% reduction in ticket volume through automation and self-service - Faster first response times from routing that actually routes correctly - Higher CSAT from workflows that stop making customers repeat themselves - Less agent burnout because the system handles what the system should handle - Reporting visibility that finally tells leadership something useful How I work One-time projects like migrations, new platform setups, and optimization audits. Ongoing retainers. Emergency troubleshooting when something breaks, and you need it fixed today. To get started If your support platform feels like it is working against you instead of for you, send me a message with what you are dealing with. I will tell you honestly whether I can help and what it would take.

I help businesses grow by fixing messy, founder-dependent operations and turn them into structured, scalable organizations ran by agile systems. Instead of jumping straight into tools or automation, I focus first on fixing how your business actually runs from workflows, team structure, and decision-making. Once operations are clear and stable, I then design and implement systems and automation that support long-term growth. I work end-to-end, from operational audit to full system buildout, helping businesses move from reactive and chaotic to structured and scalable. 🧠 Core Focus: Operations First, Systems Second • Diagnose operational bottlenecks across teams, workflows, and handoffs • Redesign processes for clarity, accountability, and speed • Remove founder dependency by defining roles and decision ownership • Build structured operating cadence and execution systems • Systemize proven workflows into scalable systems and automation 🧱 Operations & Process Architecture • Process mapping (As-Is → To-Be redesign) • SOPs, playbooks, and workflow documentation • Role clarity, accountability systems, and org structure alignment • KPI frameworks, reporting systems, and performance tracking • Cross-team workflow design and handoff optimization ⚙️ Systems & Workflow Implementation • End-to-end system design aligned with real operations • CRM setup and pipeline structuring (HubSpot, Monday, Airtable, etc.) • Internal tools and workflow systems using no-code/low-code platforms • Dashboarding and reporting for real-time visibility • Task and project management systems for team execution 🤖 Automation (After Systems Are Stable) • Workflow automation using Zapier, Make, n8n • AI integrations using OpenAI, Claude, Gemini • API and webhook integrations across tools • Sales, onboarding, and operations automation • Data synchronization and reporting automation • AI-powered workflows to reduce manual workload 🔧 What I Actually Help Fix • Disconnected tools and inconsistent data • Manual handoffs and repetitive work • Lack of ownership and unclear responsibilities • Slow execution and operational bottlenecks • Founder being the central point for decisions 📈 Results Delivered • Reduced $200K/month in operational waste by restructuring workflows • Cut 500+ manual tasks/month by redesigning and systemizing sales operations • Reduced onboarding time by 50% through structured team workflows • Built end-to-end operational systems replacing fragmented tools 🌍 Industries & Teams I Work With • Service-based businesses and agencies • E-commerce, retail, and inventory-heavy businesses • SaaS and tech-enabled teams • Healthcare, real estate, and professional services • Logistics and supply chain businesses • Founders and operators scaling from early-stage to multi-entity businesses 🛠️ How I Work • Audit your current operations • Identify bottlenecks and redesign workflows • Build the right system and tech stack • Implement, automate, and train your team ➕ In short: I don’t just automate tasks — I fix your operations first, then build systems that allow your business to scale without breaking.

I help businesses build customer experiences so seamless and effective that customers naturally recommend them to others. My focus is not just on support—but on creating systems, workflows, and processes that make exceptional service scalable. If you need your help desk, CRM, or sales systems set up or optimized from A to Z, I can step in and handle the entire process with precision. With over 10 years of experience, I’ve implemented and managed customer service and CRM solutions for teams of all sizes across email, live chat, phone, and social platforms. I believe customer loyalty is built not on avoiding mistakes, but on how effectively those mistakes are resolved. That’s why I focus on designing workflows that combine automation with a human touch—ensuring efficiency without losing personalization. What I specialize in: • CRM implementation, customization, and optimization • Customer support system setup (multi-channel support) • Automation and workflow design to improve efficiency • Helpdesk optimization and performance improvement • CX strategy and customer journey enhancement • Integration of tools for seamless operations • Team workflows, SOPs, and process development Tools & platforms I work with: Gorgias, HubSpot (Service & Sales Hub), Freshdesk, Intercom, Zendesk, Front, eDesk, Zoho, Help Scout, Pipedrive, Salesmate, and more. Automation & integrations: Zapier, Make (Integromat), Aircall, JustCall, PandaDoc, and other connected systems to streamline operations across your tech stack. Additional expertise: Shopify, ShipStation, Recharge, ClickUp, Asana, QuickBooks, WaveApps, Slack, Microsoft Teams, Zoom, and other modern cloud-based tools. I’ve led customer service operations for a fast-growing subscription startup that achieved 450% growth within its first year, and I’ve delivered high-touch, luxury-level customer support for premium hospitality clients. I also offer white-glove support solutions for product launches and high-demand periods. Whether you need a full CRM setup, advanced automation, or a complete overhaul of your customer experience strategy, I bring a structured, results-driven approach to every project. Let’s build systems that not only support your customers—but turn them into advocates for your brand.

I have 5 years working experience in construction industry with various types of Projects as Structural Engineer, BIM Modeler, and Quantity Surveyor/ Estimator. With those experiences, I have much knowledge and better understanding for managing project, and clso critical in analyzing project problem and finding better solutions. So, I can make sure to give you a high quality and quick services for your project. Types of Service that I provide: 1. STRUCTURAL ANALYSIS AND DESIGN A. Type of Structure: - Reinforced Concrete for Building, Bridge - Steel Structure for Warehouse, Building, Bridge, Canopy/ Sun Shade, tower, Deck, etc. - Foundation Structure: Shallow/ Matt Footing, Drilled/Driven Pile, Retaining Wall - Bearing Pressure Analysis for Mobile Crane - Scaffolding Analysis and Design - Steel Connection Analysis on Idea Statica B. Design Code: - US Code - Australian Code - Euro Code C. Software: - Structure Analysis: SAP2000, ETABS, StaadPro, Midas Gen/ Civil, RSAP - Foundation Analysis: Plaxis, Allpile, Prokon - Hand/ Manual Calculation: Excel, MathCAD 2. BIM MODELING A. Revit: - Architecture and Structure 3D model building from Small to high rise building, Warehouse, etc. (LOD 100-LOD 500) - 2D Drawings: Development Design, Construction Document Set, and Shop Drawings - Rebar Detailing: 3D Model, rebar shop drawings, and Bar Bending Schedule - Revit Family Creation: Parametric model for your product (furniture, equipment, construction component, etc.) B. Tekla: - Steel Structure 3D Model of Building, Stair, Industry equipment/ component (Include Connection Detailing) - GA Drawings, Detail Drawings, Assembly Drawings, Single Part Drawings, and Material List C. AutoCAD: - 2D Drawings: Sub Division Plan, Layout Plan, Shop Drawings, etc. - 3D Model on AutoCAD 3. QUANTITY SURVEYING/ ESTIMATING A. Software: - Bluebeam Revu for mark up the drawings - Excel for manual calculation and takeoffs summary B. Types of Projects: - Civil: asphalt, concrete, sidewalk, curb, gutter, retaining wall, fence, etc. - Landscape/ Park: ground cover, turf, pavers, tree, shrubs, benches, exterior light, sign, etc. - Utilities: Storm Drain Line, Water Line, Sanitary Sewer Line, Manhole, catch basin, water meter, hydrant, etc. - Painting: interior wall, ceiling, bulkhead, skirting, door, window frame, exterior wall, epoxy, line marking, etc. - Drywall/ Plastering: drywall/ plasterboard, stud, track, door jamb, window reveal, etc. - Tiling: floor/ wall tile, skirting, screeding, waterproofing, mitre cut, angle, pod & pavers, etc. - Electrical: MEP equipment (receptacle, exhaust Fan, dimmer, etc.), lighting, sign, etc. - Structural: Concrete (foundation, slab, column, beam) and steel, cold formed steel, timber framing, etc.

Dear Sir/Madam • What are you looking for 🔍 ? - Do you need someone to calculate equipment for an electrical system? - Or someone to design circuit diagrams and electrical panels? • How can I help you? - I can help implement ideas or complete projects. - Additionally, I provide insights from a professional electrical engineer’s perspective. • What do I offer? - Expertise as an electrical engineer specializing in electrical systems and automation. - Experience in control and protection systems, with an understanding from control cabinets and system architecture to low- and medium-voltage switchboards. - Proficient in using AutoCAD 2D & Electrical ✅, EPLAN ✅, and ETAP✅ software. • Why choose me? - I have a broad background, covering overall solutions to equipment details. - I always pay attention to every detail, such as wiring and terminals, which greatly helps workers. - I work responsibly and commit to meeting deadlines on time. - Beyond drawing skills, reading equipment documents and detecting abnormalities are my greatest strengths. • My career goal on Upwork - My goal is to offer affordable prices and receive 5-star reviews from clients upon completing projects. - Building long-term partnerships 🤝 is my top priority. • Reference evidence “ I would definitely recommend Thai for schematics, layouts, AutoCAD or Microsoft Visio drawings.” Feel free to contact me anytime you need assistance! Best regards, Thai