Hire the Best IT Managers
in Bosnia and Herzegovina

🏆 𝘛𝘰𝘱-𝘙𝘢𝘵𝘦𝘥 | 🏆 97% Job Success |💰 $100𝗞+ 𝘌𝘢𝘳𝘯𝘦𝘥 | 🏆 10 Active support contracts | ⏱ 𝟲,700+ 𝘏𝘰𝘶𝘳𝘴 𝘓𝘰𝘨𝘨𝘦𝘥 | 📦 35+ 𝘗𝘳𝘰𝘫𝘦𝘤𝘵𝘴/Jobs 𝘋𝘦𝘭𝘪𝘷𝘦𝘳𝘦𝘥 🔐 𝘉𝘶𝘪𝘭𝘥 𝘴𝘦𝘤𝘶𝘳𝘦, 𝘴𝘤𝘢𝘭𝘢𝘣𝘭𝘦 𝘐𝘛 𝘦𝘯𝘷𝘪𝘳𝘰𝘯𝘮𝘦𝘯𝘵𝘴 𝘸𝘪𝘵𝘩 𝘔𝘪𝘤𝘳𝘰𝘴𝘰𝘧𝘵 365, 𝘈𝘻𝘶𝘳𝘦, 𝘐𝘯𝘵𝘶𝘯𝘦, 𝘢𝘯𝘥 𝘌𝘯𝘵𝘳𝘢 𝘐𝘋. Active Directory Integrations I am a Cloud Systems Engineer and IT Manager with 10+ years of enterprise-level experience delivering and managing Microsoft 365, Azure, identity management, networking, and endpoint solutions across global organizations. Currently serving as Manager of Cloud Systems Engineering at Personify Health, I lead a team of engineers responsible for cloud infrastructure, security, Microsoft 365 services, and corporate IT systems. I bring both hands-on technical depth and leadership experience to every engagement. Here is what I can deliver for you: Microsoft 365 & Exchange Online Full tenant setup, administration, migrations, Exchange Online, SharePoint, Teams, and licensing management. I hold the Microsoft 365 Certified: Enterprise Administrator Expert and Security Administrator Associate certifications. Identity & Access Management Entra ID (Azure AD), SSO, SAML/OpenID integrations, Conditional Access policies, MFA, Active Directory (on-premises and hybrid), LDAP, Kerberos, RADIUS, and domain trusts. I have designed and deployed 5 Multi-Tenant Organization (MTO) setups and managed multiple B2B configurations in Entra ID. Endpoint & Device Management Microsoft Intune MDM for Windows, iOS, and Android — including device enrollment, compliance policies, application deployment, Company Portal setup, and PowerShell automation scripts. Security & Compliance Microsoft Defender configuration, Azure security baselines, Conditional Access, threat management, and security audits. Fortinet NSE certified with hands-on experience in FortiGate, FortiMail, and FortiAnalyzer. Networking & Firewalls LAN/WAN/WLAN design, VPN (site-to-site and client), firewall configuration (Fortinet, SOPHOS), network segmentation, ISP connectivity, and inter-office networking. Cloud Infrastructure (Azure & AWS) Azure Virtual Desktop (AVD certified), compute, storage, backup, virtualization (VMware, Hyper-V), and cloud cost optimization. Scripting & Automation PowerShell and Python scripting for automation, reporting, and cloud/on-premises workflows. Background in API integrations and DevOps practices. I have previously worked as a Microsoft 365 Technical Support Engineer for Microsoft's EMEA region, supporting enterprise clients in the German market to the highest service standards. I am fluent in English and German. Whether you need a full environment built from scratch, a specific system configured, ongoing IT support, or an experienced engineer to troubleshoot and optimize your existing setup — I am ready to help. Let's talk about your project.

Are you looking for a developer who can build modern, intelligent, and scalable web applications powered by AI automation? 👋𝙄 𝙖𝙢 𝙎𝙮𝙚𝙙 𝙍𝙖𝙯𝙖 𝙃𝙖𝙞𝙙𝙚𝙧, a passionate Full-Stack Developer and AI Engineer with a strong background in building AI-integrated web apps, chatbots, automation systems, and backend infrastructures that help businesses scale faster and work smarter. 𝗪𝗵𝗮𝘁 𝗜 𝗢𝗳𝗳𝗲𝗿 🧠 AI Integration & Automation ▪ Build Agentic AI systems using CrewAI, LangGraph, LangChain, and Autogen ▪ Create RAG pipelines with Pinecone, Weaviate, PGVector, or FAISS ▪ Design AI-powered assistants, chatbots, and knowledge-base bots ▪ Develop automated workflows using N8N, Python, Playwright, or Puppeteer ▪ Integrate LLM models (GPT-4, Claude, Gemini) into live systems 𝗙𝘂𝗹𝗹-𝗦𝘁𝗮𝗰𝗸 𝗪𝗲𝗯 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 (MERN & Next.js) ▪ Build responsive, dynamic web apps using MongoDB, Express, React, and Node.js ▪ Next.js with server-side rendering & SEO optimization ▪ Secure RESTful APIs / GraphQL integrations ▪ Authentication, role-based access, and real-time functionality 𝗦𝘆𝘀𝘁𝗲𝗺 & 𝗜𝗻𝗳𝗿𝗮𝘀𝘁𝗿𝘂𝗰𝘁𝘂𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 ▪ Dockerized deployments, Linux VPS, Azure, and AWS setup ▪ Virtualization: VMware, vCenter, vMotion, vSAN ▪ CI/CD pipelines using Azure DevOps ▪ Monitoring and performance optimization with Grafana, Kibana, Nagios 𝗙𝗿𝗼𝗻𝘁𝗲𝗻𝗱 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 ▪ Beautiful, modern UI with TailwindCSS, Material UI, and Framer Motion ▪ Pixel-perfect, mobile-friendly interfaces that load fast and convert better 🌟 Why Clients Hire Me ✅ All-in-One Expertise - From backend to AI integration, I handle the entire lifecycle. ✅ Result-Focused Development - I build solutions that actually solve business challenges. ✅ Clean Code & Scalability - My systems are modular, secure, and built to grow. ✅ Clear Communication - Regular updates, transparency, and collaborative workflow. ✅ Proven Projects ▪ Agentic AI System (CrewAI + LangGraph) ▪ N8N Automation for E-commerce Order Management ▪ Chatbot with RAG Pipeline (LangChain + Pinecone) ⚡ 𝗟𝗲𝘁'𝘀 𝗕𝘂𝗶𝗹𝗱 𝗦𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝗧𝗼𝗴𝗲𝘁𝗵𝗲𝗿 If you want your next-generation AI system or web application built with precision, scalability, and intelligence, let's connect. 👉 𝐒𝐞𝐧𝐝 𝐦𝐞 𝐚 𝐦𝐞𝐬𝐬𝐚𝐠𝐞, 𝗮𝗻𝗱 𝗹𝗲𝘁’𝘀 𝗯𝗿𝗶𝗻𝗴 𝘆𝗼𝘂𝗿 𝗶𝗱𝗲𝗮 𝘁𝗼 𝗹𝗶𝗳𝗲.

Result-oriented and reliable Technical Engineer with client success proficiency having 4+ years track record in troubleshooting issues and improving operation processes that lead to client renewal, hundreds of $$ saved or organized environment. I maintained SaaS and marketing tools, IAM platforms, Cloud systems and integrate them together for efficient data flow ensuring 100% accuracy rate. Proven expertise in troubleshooting hundreds of technical challenges for world class companies, implementing API integrations, SSO implementation and SAML setup, ensuring optimal performance. Adept at driving customer success and revenue growth through innovative solutions. With providing significant effort I usually supported 20+ clients daily, achieving over 95% successful problem solving rate. Familiar with JavaScript, PHP, and Python building custom web solutions with a proactive approach to embrace new technologies. ** Skills and Tech stack ** -- Tech savvy | Problem solving | Decision making | Troubleshooting -- WordPress | Hosting | DNS -- Reporting and Analytics | Power BI -- Technical Support | Maintenance | Service Management | Zendesk | Jira | Confluence -- Asana | Slack | Miro | Hubspot | ClickUp, Airtable -- Web scripting -- Google Cloud, Google Workspace, Azure, Okta, Keycloak I graduated as a Bachelor of Information Technology from high-quality college IPIA and acquired professional skills in technology. Certified for Web Development, User Experience, Customer Support, HubSpot CMS Development from many organizations like Coursera, Linkedin, FreeCodeCamp, HubSpot, Forage and Udemy.

WHAT CAN I DO FOR YOU? API Development and integration with POS, Payment processing etc Custom solutions development System administration in Windows client and Server OS Data work in Word and Excel (data entry, formatting, manipulation, consolidation, creating templates with formulas, macros etc) Customer services / Help Desk support Installation, initial staging and maintenance of NCR products such as Aloha POS, Connected Payments, EDC, Aloha To Go, Aloha Online Ordering, Aloha Kitchen Database prepping for restaurants - initial staging and maintenance Etc MY KNOWLEDGE AND EXPERIENCE: Over 20 years of experience in IT industry Experience in implementation, installation and troubleshooting ECDL (ICDL) trainer and test leader Microsoft trainer Numerous certifications from various vendors but mostly Microsoft Level 3 Software Engineer for NCR Hospitality Solutions services Currently support numerous quick chain restaurants in using NCR Aloha POS system Feel free to contact me with the need you have and I will happily answer you and hopefully we can create a fruitful business relationship for both sides.

Hi, I’m Damir, a seasoned pro in all things business and marketing automation as well as proud founder and CEO of IntegratingMe – a company dedicated to quality integration, automation, CRM implementation, web & mobile development and marketing services. I'm here to boost your processes and drive significant business growth. 👋 If you’re looking for someone who can help you overcome everyday challenges, enhance operations, and accomplish goals faster, no need to look any further. Aside from the certifiable skills you’ll see below, you can also count on my experience as a business owner to help understand your needs and deliver a personalized solution. I understand the critical importance of efficient processes, integrated systems, and strategic digital solutions for sustained growth. P.S. You can find out more about IntegratingMe on the linked agency profile. Why work with me? Through 12+ years of experience, I’ve delivered many integration and automation projects that have widened my range of capabilities and reinforced my passion for this work. My strong technical background includes IT, project management, and JavaScript (node.js) development. I’m a Certified Zapier Expert badge holder, a Make.com Certified Solution Partner, and official solution partner for Pipedrive CRM, Copper CRM and HubSpot. Having worked in administration and project management across a wide range of industries – including insurance, telco, finance, and e-commerce – I’m familiar with business analytics specific to different fields. This means you can expect a customized solution designed to meet your unique objectives. My proven track record includes: ✔️ Developing more than 50 custom Zapier applications. ✔️ Creating diverse API scripts and numerous Google Apps scripts (primarily for Google Sheets). ✔️ Successfully integrating over 100 different APIs. ✔️ Working with 300+ apps and SaaS solutions, acquiring notable proficiency in 100+ of them, including IFTTT, Make.com, Zapier, Google Apps Script, various CRMs (Pipedrive, Copper, HubSpot, Salesforce, etc.) and others, listed at the end. My core expertise ✅ Comprehensive Automation & Integration: Designing and implementing robust automation workflows and integrations across various platforms, ensuring all your business systems communicate flawlessly and operate efficiently. ✅ Custom Development & Scripting: Crafting bespoke API scripts, Google Apps scripts, and custom Zapier applications to extend functionality and address unique business requirements where off-the-shelf solutions are unsuitable or insufficient. ✅ CRM Software: Providing implementation, advanced configuration, pipeline management, data hygiene, onboarding and support (HubSpot, Zoho CRM, Pipedrive, Salesforce, Copper CRM etc.) so you can improve your customer relationships and reach an excellent ROI. ✅ Strategic Business Optimization: Analyzing processes and applying a deep understanding of business analytics to identify bottlenecks and implement solutions to enhance your operations and accelerate goal achievement. Tools & technologies I can support you best in the following areas and technologies. 🧑‍💻 CRM Services: Pipedrive (Authorized Partner), Infusionsoft, HubSpot (Certified Solutions Partner), Copper CRM (Integration Partner), Freshsales, Salesforce, Agile CRM, Podio, Konnektive, BaseCamp, LimeLight, Airtable, etc. 🎯 Automation, Marketing & Web Design: Zapier (Certified Expert), Make.com (Certified Solution Partner), IFTTT, MailChimp, Brevo, SendGrid, GetDrip, ActiveCampaign, Kajabi, ManyChat (Certified Partner), Chatbot, LivePerson, Autopilot, FormStack, DocParser, ClickFunnels, WordPress, Twilio, RingCentral, CallBurner, PandaDoc, DocuSign, Echo Sign, Google Ads, Meta Ads, LinkedIn Ads, etc. 📍 Project & Administrative Tools: Google Apps Script development (Google Sheets, Docs, Slides, Forms, Gmail, Drive); Microsoft Office, Trello, Asana, Jira, Monday.com (Certified Partner), Confluence, Slack, Gravity Forms, TypeForm, JotForm (Certified Partner), Wufoo Forms, Cognito Forms, Calendly, AcuityScheduling, Zendesk, Freshdesk, Zoho Desk (Deluge developer), etc. 🛒 Ecommerce & Bookkeeping: Shopify (Solutions Partner), WooCommerce, Magento, BigCommerce, Freshbooks, QBO (QuickBooks Online), Xero, etc. I’d love to contribute to assist in leveling up your business. If you think we’re a good match, let’s talk! 💬

Experienced Microsoft 365, Azure & MSP Technical Support Engineer I provide reliable, efficient technical support for businesses using Microsoft 365, Azure, and managed service environments. With strong troubleshooting skills and years of hands-on experience, I help clients keep their systems running smoothly, securely, and efficiently. What I can help you with: Microsoft 365 & Azure Support Managing, troubleshooting, and resolving issues across Azure AD, Exchange Online, Intune, security, identity, and user management. Advanced Troubleshooting Diagnosing and fixing technical problems for Windows desktops, software, and hardware. Firewall & Security Management Reviewing logs, reports, and configurations on Sophos firewalls to ensure secure and stable network environments. Patch Management Deploying and maintaining updates to keep systems secure and optimized. Backup Administration Managing and monitoring backups using Veeam and Acronis to protect client data. System Monitoring & Performance Tracking system performance, responding to alerts, and providing proactive recommendations. I bring a professional MSP background, fast response times, and a problem-solver mindset to every project. If you need a dependable engineer who can handle technical issues efficiently and communicate clearly, I can help.