Hire the Best Logistics & Shipping Specialists
in Egypt

I can help you overcome supply chain challenges by streamlining operations, optimizing MRP processes, reducing procurement costs, and building reliable supplier networks. My focus is on making your supply chain run smoothly so you can achieve sustainable growth and focus on scaling your business. With 10+ years of experience in global sourcing, procurement, and supply chain management, I’ve supported businesses worldwide in improving efficiency, lowering costs, and strengthening supplier relationships. How I Support You: Global Sourcing & Negotiation – Find reliable suppliers and secure better terms Supply Chain & Procurement Management – Align operations with business goals MRP & Production Planning – Maintain smooth, efficient production schedules Inventory Optimization – Reduce waste and prevent shortages Logistics & Freight Cost Control – Lower shipping costs and improve delivery times Order & Export Management – Ensure accurate, timely order fulfillment Oracle SCM Expertise – Skilled in order, warehouse, and procurement modules Digital Transformation & AI – Drive innovation and process improvements I focus on practical, results-driven solutions that boost efficiency, improve performance, and strengthen your bottom line. Let’s discuss how I can support your business and help you solve supply chain challenges.

Looking for a reliable specialist to find trustworthy suppliers, source high-quality products, and keep your e-commerce operations running smoothly? With 9+ years of experience in e-commerce, I help businesses save time and reduce costs by sourcing products from Alibaba, 1688, Taobao, and AliExpress. I have experience communicating with suppliers, comparing quotations, negotiating prices, coordinating shipments, and supporting order fulfillment from start to finish. My services include: ✔ Product sourcing from Alibaba, 1688, Taobao, and AliExpress ✔ Supplier research and verification ✔ Price negotiation and quotation comparison ✔ Dropshipping product sourcing ✔ Order fulfillment and shipment coordination ✔ Communication with suppliers and logistics companies ✔ Customer support for e-commerce stores (Email, Chat & Tickets) In addition to e-commerce, I also work on AI data annotation, prompt evaluation, response rating, and quality assessment. I have experience working on AI evaluation projects that require attention to detail, critical thinking, and following detailed guidelines. Why work with me? • Top Rated Freelancer • 100% Job Success • Detail-oriented and reliable • Fast communication • Committed to delivering high-quality work on time Whether you need a sourcing expert, e-commerce operations support, or AI evaluation assistance, I'd be happy to help. Let's discuss your project!

📞💬Would love to chat and see how I can support your project goals! 🚀 𝐄-𝐂𝐨𝐦𝐦𝐞𝐫𝐜𝐞 𝐒𝐭𝐨𝐫𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 | 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 📌Order Fulfillment: Efficiently manage order processing. 📌Customer Service: Gorgias Certified 📌 Inventory Management: Auto Sync inventory count with Google Sheets 📌Apps Used: CJ Dropshipping, DSers, Zendrop, AliExpress, Langify (Arabic), Pipi Ads, Gorgias, Hosted Email, CK (WhatsApp Chat & Abandoned Carts Follow-up). 🚀 𝐃𝐚𝐭𝐚 𝐀𝐧𝐚𝐥𝐲𝐬𝐭 𝐮𝐬𝐢𝐧𝐠 𝐀𝐠𝐞𝐧𝐜𝐲 𝐀𝐧𝐚𝐥𝐲𝐭𝐢𝐜𝐬 𝐒𝐨𝐜𝐢𝐚𝐥 𝐌𝐞𝐝𝐢𝐚 📌Implement automated systems for client reporting to enhance efficiency and accuracy. 📌Connect and manage all clients' data under a single platform for streamlined analysis and reporting. 📌Design and create customizable dashboards tailored to clients' specific needs and preferences. 🚀 𝐋𝐨𝐠𝐢𝐬𝐭𝐢𝐜𝐬 𝐂𝐨𝐨𝐫𝐝𝐢𝐧𝐚𝐭𝐢𝐨𝐧 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 📌Vendor Management: Expert in coordinating with vendors for drop-shipping stores. 🚀𝐖𝐞𝐛𝐬𝐢𝐭𝐞 𝐀𝐫𝐚𝐛𝐢𝐜 𝐓𝐫𝐚𝐧𝐬𝐥𝐚𝐭𝐢𝐨𝐧: 📌'Expertise in translating Shopify stores for Arabic-speaking audiences.

Would you like to increase your sales by 35% or boost customer satisfaction with your customer service by 37%, especially on platforms like Trustpilot and others? I know how to market new products or services—not just sell them—but get customers to recommend them to others. I have a plan for everything and know exactly what to say and what to do. With over 10 years of experience in the DACH market, I’ve dealt with thousands of people and know how to connect with each one of them. I am fluent in German, English, and Arabic, with a proven track record in sales and customer support across DACH, Swiss, UK, and US markets. 💼 Professional Experience 🔹 booking Group (Germany) – Customer Service & Sales Support 🔹 Ebookers (Switzerland) –Sales and Travel bookings & client relations 🔹 Komfortkissen (Germany) – Sales & Customer Service 🔹 Amazon Germany – Customer Service & Account Management 🔹 GoTranscript – Translation & Transcription (DE / EN / AR) 🔹 Woflow (Germany) – Data management & operations 🔹 Veeva Systems – Sales support & market expertise 🛠 Tools & Systems Shopify | Zendesk | Commslayer | Amazon System | Woflow Workforce | Voyager Amadeus | GDS Systems | Farelogix (Travel & Ticketing) Microsoft Office: Word | Excel | PowerPoint ⭐ What I Can Do for Your Business ✔️ Professional Customer Support (Email, Chat, Ticketing Systems) ✔️ Sales Support & Lead Generation for DACH markets ✔️ German ↔ English ↔ Arabic Translation ✔️ Shopify & E-commerce Customer Service ✔️ Data Entry, Research & Administrative Support ✔️ Handling complaints and improving customer satisfactionCore Services:- 🌍 Why Clients Choose Me ✅ Deep understanding of the German (DACH) market ✅ Multilingual communication (German, English, Arabic) ✅ Strong customer handling & problem-solving skills ✅ Experience with international companies and customers 💡 Not sure yet? You can start with a small paid test project to evaluate my work quality and communication. 📩 Send me a message and let’s discuss how I can help your business grow.

Are you looking for the top-rated freelancers on Upwork with up to 8 years of professional experience to boost your projects and increase your sales—such as customer service, sales optimization and marketing communications in German, English, and Arabic? I help companies improve customer service and increase sales through cold calling, providing translation services, and boosting reviews on platforms like Trustpilot and others. Your sales team struggles to close qualified leads. I turn cold calls into hot opportunities for German & English,Arabic markets, boosting close rates by 4x in the first month I’m like a shark in the sea: I know my goals and I pursue them. - If you don't have a phone number for sales calls and cold calling, no problem! I have a German phone, so I can make calls from it too. I'm here to help you solve any problem you might face, wherever you are. I know how to increase sales, identify the company’s weaknesses and challenges, and resolve them to ensure 100% customer satisfaction and even secure recommendations for the company from others. We’re also flexible when it comes to pricing. We won’t disagree A brief overview of the companies I have worked with: -Amazon Germany: Customer service & Sales -Booking Customer service & sales support & Cold calling -Ebookers / Hotels: Travel bookings & client relations& Sales, cold calling -Komfortkissen (Germany): Sales & customer service& Cold call -Go Transcript: Translation & transcription (DE/EN/AR) -Woflow (Germany): Data management & operations& Sales -Veeva Systems: Sales support & market expertise & cold calling . -hej consulting GmbH Sales & cold calling -The Fleece Company (Germany) Customer service & Ticket- chat Support Technical Skills:- Shopify | Commslayer | Zendesk | Go high level system | Hubspot | Salesforce | Amazon System | Woflow Workforce | Voyager Amadeus, GDS Systems & Farelogix (travel/ticketing) MS Office Suite (Word, Excel, PowerPoint). What I can offer your company: - The key factor that will help your company or project grow, keep your customers extremely satisfied, and boost your ratings on sites like Trustpilot and others - Extensive experience in the German (DACH), American, British, and Middle Eastern markets, combined with deep cultural understanding and an understanding of each client’s specific needs. -Multilingual customer support (German, English, and Arabic). I am fluent in these languages and also provide translation services, as well as cold calling and sales. -Generation of marketing opportunities and direct marketing communications in Germany, Austria, Switzerland, the United Kingdom, and the United States -Recruitment and onboarding of new employees in Germany, taking cultural differences into account High cultural sensitivity toward major international markets. I invite you to start with a small, paid test project—an easy, no-risk way to see my skills, communication, and commitment in action. Let’s discuss how I can help you deliver exceptional service, drive sales, and expand into new markets. I look forward to connecting!

I’m Mostafa Ahmed, a multilingual Customer Support and Operations Specialist with 5+ years of experience providing professional support in German, English, and Arabic. Throughout my career, I have worked with global companies across customer service, travel operations, e-commerce, and data management environments. I have extensive experience handling customer inquiries, resolving complex issues, managing bookings and account-related requests, and delivering high-quality customer experiences while maintaining strong performance metrics. What I Do Best: • Customer support via email, chat, voice, and ticketing systems • German, English, and Arabic customer communication • Order management and issue resolution • Travel and booking support (flights, hotels, and reservations) • CRM and back-office operations • Data validation, quality assurance, and process improvement • Excel reporting and operational analysis What makes me different? I combine strong customer service skills with an analytical mindset. Beyond resolving customer issues, I can identify trends, improve workflows, and provide data-driven insights that help businesses operate more efficiently. If you are looking for a reliable multilingual professional who can support your customers, streamline operations, and maintain high service quality, I’m ready to help.