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**When Microsoft business systems are slowing people down instead of helping them work, I step in to fix them.** I’m a **Top Rated Plus Upwork freelancer** specialising in Dynamics 365, Power Platform, integrations, automation and AI. I help businesses improve unreliable systems, replace spreadsheet-heavy processes, repair failing automations, connect disconnected platforms and introduce AI where it can deliver genuine operational value. Clients typically bring me in when: • Dynamics 365 no longer fits the way the business operates • Teams are relying on spreadsheets, rekeying and manual workarounds • Power Automate flows are unreliable or difficult to maintain • CRM, ERP, finance, marketing or operational systems need integrating • Reporting cannot be trusted • An existing Power Platform solution needs redesigning or scaling • AI could remove repetitive administrative or document-processing work ### Dynamics 365 & Dataverse I design, customise and extend Dynamics 365 Sales, Customer Service and Dataverse applications, including: • Model-driven apps • Forms, views and dashboards • Business Process Flows • Security and permissions • Dataverse architecture • JavaScript and command bar customisation • Business rules and automation ### Power Platform & Automation I build Power Apps and Power Automate solutions for approvals, customer submissions, document generation, notifications, scheduled processing, data synchronisation and complex operational workflows. I design automation for **real production environments**, including validation, error handling, duplicate prevention, retries and logging rather than assuming every process will succeed. ### Integrations & Azure I connect Dynamics 365 and Business Central with external CRM, ERP, marketing, finance, telephony and contact-centre platforms using: • REST APIs • Microsoft Graph • Dataverse Web API • Webhooks • OAuth • Custom connectors • Azure Functions • Logic Apps If two systems need to exchange data reliably, I can usually design and build the integration. ### AI & Intelligent Automation I build practical AI solutions using Copilot Studio, AI Builder and Azure OpenAI for: • Document extraction and processing • Classification and routing • Summarisation • PII and sensitive-data detection • AI-assisted business processes • Human-in-the-loop review and approval The focus is not adding AI for the sake of it. It is identifying where AI can genuinely **reduce workload, improve consistency or speed up a business process**. ### Power BI & Reporting I build management, sales, finance and operational reporting using Power BI, Power Query, DAX, Dataverse, APIs, SQL and Excel. I’m particularly experienced in replacing spreadsheet-heavy reporting processes and turning fragmented business data into reporting that decision-makers can actually trust. ### Recent delivery experience • Dynamics 365 solutions supporting multi-brand and multi-location operations • Business Central and third-party API integrations • CRM integrations with marketing, finance, telephony and contact-centre platforms • Complex Power Automate workflows across legal, finance, training, sales and service teams • Power BI dashboards for sales, forecasting, margin and operational performance • AI-assisted invoice, purchase-order and sensitive-document processing • Multi-stage approval and document-review applications • Replacing manual and spreadsheet-based processes with controlled Dataverse solutions I work across the **full delivery lifecycle — discovery, architecture, development, testing, deployment and documentation**. That means you don’t need one person to understand the business requirement and another to translate it into a technical solution. Alongside my **Top Rated Plus status on Upwork**, I’m an **ISO 27001 Lead Implementer and Auditor**, bringing additional security and governance experience to permissions, integrations, data handling, automation and AI solutions. **Have a Dynamics 365, Power Platform, integration or Microsoft automation problem?** Send me a brief description of what’s happening today, what isn’t working and what you’d like the system to do instead. **I’ll tell you how I’d approach solving it.**

Microsoft Certified Professional (MCP) ★ PL-200 Microsoft Power Platform Functional Consultant ★ MB-200: Microsoft Power Platform + Dynamics 365 Core ★ MB2-716: Microsoft Dynamics 365 Customization and Configuration ★ Dynamics 365 for Sales ★ Dynamics 365 for Customer Service ★ Dynamics 365 for Field Service ★ Dynamics 365 for Project Service ★ Dynamics 365 for Marketing ★ Reporting and BI ( Power BI, SSRS, Dashboards and Charts in Dynamics ) ★ Microsoft Dynamics Portals and Custom Portals using ASP.Net MVC ★ Customization's and Configurations ★ Extending Dynamics 365 CRM Custom (Workflows, Actions, Screens and Plugins) ★ WordPress Integration with Dynamics CRM ★ I am a Certified Microsoft Dynamics CRM Technical Consultant with in-depth knowledge of the platform. I have worked with local and international clients/ organizations before becoming a freelancer and its helped me a lot to understand international clients and making me successful in freelancer world ★ I have worked with Microsoft Dynamics CRM 2013, CRM 2015, CRM 2016 and Dynamics 365 Customization's includes Plugins, Custom Workflows Custom Actions, Business Process Flows and Ribbons Customization ★ I have Experienced in Data Migrations and Reporting Tools including ( SSIS, SSRS, Scribe, Power BI) Specialties • Microsoft Dynamics CRM Implementation • Customization's • Power Apps( Canvas and Model Driven) • Add-ons Development • Data Migrations and Integrations • Power Automate

Microsoft Dynamics 365 Business Central Consultant | Microsoft Dynamics NAV | Microsoft Power BI | Power Automate | Financial Analysis | Data Analysis Experienced in Business Central Sass, Business Central on premise, NAV 2009, 2013, 2015, 2016, 2017 & 2018. As a seasoned Microsoft Dynamics Business Central and Microsoft Dynamics NAV Functional Consultant with 12 years of practical experience, I have successfully delivered standard and bespoke solutions for clients. My expertise spans the entire ERP implementation lifecycle, from project requirement analysis to design, GAP analysis, FRD writing, configuration, setup, testing, training, and go-live support. When engaging with a client for Business Central Implementation, my objective is to first understand their business processes and ask "WHY," as a successful implementation relies on the consultant's ability to comprehend the logic behind a process. My areas of expertise within Business Central include Finance & Accounting Inventory & Warehousing (Simple and advanced warehousing) Purchases & Payables Sales & Receivables Purchase & Sales Orders Processing Supply Chain Contacts & Marketing Jobs and WIP Users & Permissions. My skills include: • Business process analysis and requirements gathering • Gap Analysis • Project scoping • Functional Design & Functional Requirement documentation • Setup, Configuration & Implementation of MS Dynamics Business Central • Creating Dynamics workflows with approval cycle • User Acceptance Test & User-training • Process design • Data Migration, maintenance and up-gradation to Dynamics BC • Integration between Other System and Microsoft Dynamics Business Central • Reports development. RDLC and Word reports for Business Central • Go Live Support to MS Dynamics Customers • Data Analysis • Dashboards and reports in Microsoft Power BI • Power Automate Additionally, I excel in IT Consultancy, Management Consultancy, Financial modelling, Budgeting, Financial statements, including Cash flows in Excel, KPI and Business Intelligence Reporting, Microsoft Power BI, Data Analysis, Excel reporting, pivot tables, Power Query and complex formulas, Access, Excel, VBA, and database programming, Business process improvements, System Review and Bookkeeping. As a dedicated professional, I prioritize accuracy and timely project delivery. Eager to collaborate with you. Microsoft Dynamics 365 Business Central MS Dynamics 365 Business Central Microsoft Business Central Microsoft Dynamics Business Central MS Dynamics Business Central MS Business Central D365 (BC) Dynamics (BC) #Dynamics365Architect | #FunctionalConsultant | #IndependentConsultant | #SystemReview | #DynamicsBestPractices| #DataMigration | #PowerBIDataAnalytics | #MicrosoftDynamicsNAV | #MicrosoftDynamics365 | #MicrosoftDynamics365BusinessCentral | #MicrosoftDynamics365BusinessCentralConsultant | #MicrosoftDynamics365BusinessCentralAnalyst | #MicrosoftDynamics365BusinessCentralImplementer | #ERPConsultant | #ITConsultant | #ManagementConsultant | #MicrosoftBusinessCentral | #MicrosoftDynamicsBusinessCentral | #MicrosoftBusinessCentral | #BusinessCentral | #MicrosoftBusinessCentralExpert | #MicrosoftDynamicsBusinessCentralExpert |#MSBusinessCentral |#MSDynamics |#ERPImplementer |#Navision | #MSDynamicsCRM |#MicrosoftDynamics365 |#MicrosoftBC

🏆 Microsoft Certified CRM and Power Platform Developer 🏆 👋 Hello, I’m Irfan! ★ 100+ successful implementations of Dynamics 365, Power Platform, Azure ,SSIS, Expert in system integration, automation, and data visualization through Power BI and SSRS ★ 7+ years of specialized experience in Dynamics CRM for top Microsoft Partners and others. ★ Work for the industries of public and private sector industries like Manufacturing, Banking, Jewelry, Physio trainings, Health, Industrial Surveys, Welfare and many more AI: - Configure Copilot and AI Agents in Dynamic CRM which help in generating summary of records. CRM Versions: - Power Platform - Dynamics 365 for Sales - Microsoft Dynamics Field Service - Microsoft Dynamics 365 Marketing - Dynamics 365 for Customer Service - Microsoft Dynamics CRM 365 CE - Microsoft Dynamics CRM 2016 🛠️ Technical Expertise: Microsoft Power Platform: ➤ Development of Power Apps (Canvas Apps, Model Driven Apps) ➤ Power Pages (Power Apps Portals): Websites, Pixel Perfect Portals as per Figma using SASS and media quarries, Custom Integration with Stripe and Moodle. ➤ Power Automate Flows, Business Process Flows (BPF), Approval Flows, Email Flows, Automation, Child Flows. Calling power automate in power pages ➤ Customize Co-Pilot in Dynamics ➤ Microsoft SharePoint Online: Document Management ➤ Microsoft Dataverse (CDS - Common Data Service) ➤ Creation of Tables and Columns ➤ Customizing Forms and Views ➤ Data Modeling, Visualization, Reporting through SSRS and Power BI ➤ Dashboard Development OOB and through Power Bi ➤ Manage complete sales process using Power Virtual Agents ➤ Optimization / Technical Support / Trainings Azure Development: ➤ Azure Functions ➤ Storage Accounts (Queues, Tables, Containers, Azure Blobs, and Files) ➤ Azure Logic Apps ➤ Azure SQL ➤ Azure Active Directory/Microsoft Entra ID ➤ Azure Service Bus ➤ Azure Tables ➤ Azure Application Insights ➤ Azure AD B2C integrate in power apps portals/power pages, Customize/Redesign user flows, Write custom policy, Filter users while sign-up from Power Portals/Pages from Azure AD B2C using power automate by using Graph API Web Development: ➤ HTML, CSS, JavaScript/jQuery, Bootstrap, Liquid, Fluent UI, SASS, Local Storage, Pixel Perfect Design using Figma and sketch file ➤ Power Apps Component Framework (PCF) development and debugging. ➤.NET Framework Plugins/Custom Workflow ➤ RESTful API ➤ Third party Integration with Fireflies, Dow Jones, Docusign, Stripe and Moodle ➤ Visual Studio / Visual Studio Code ➤ SQL Server ➤ SharePoint Lists ➤ Integrate Power Pages with WordPress and Expose Forms/Views and enable By-sync ➤ Integrate Power Pages with stripe (Custom as per business requirement). Data Manipulation: ➤ SQL Server Integration Service (SSIS) ➤ SQL Server Reporting Services (SSRS) ➤ Power BI Data Modeling/Visualization/Reporting ➤ Power Platform environment backup and restore. ➤ Track Users interactions analytics of Power Pages website in Azure Application Insights 👨‍💼 Professional Achievements: ➤ Expertly transitioned PowerApps solutions, enhancing performance and ensuring smooth implementation. ➤ Designed intuitive interfaces and responsive PowerApps solutions to elevate user experiences. ➤ Partnered with stakeholders on Microsoft Dynamics 365 integration projects, offering technical support and resolving issues for PowerApps applications. ➤ Developed bespoke business applications, dashboards, and reports to advance business intelligence. 🏆 Certifications: ➤ Microsoft Certified: Power Platform App Maker Associate ➤ Microsoft Certified: Dynamics 365 Fundamentals (CRM) ➤ Microsoft Certified: Power Platform Fundamentals 🌟 Why Choose Me: I’m well versed with: • Project estimation • Proposal preparation • Presales and Demo • Requirements Gathering • Analysis • Solution architecture and Process Design • Development • End User Training • Writing Technical and Functional specification document • Change Management • Testing and UAT • Support Let's transform ideas into realities.

Automation designer working in several large firms in the UK, working across industry and sectors, 9 years of experience building inside the Microsoft suite using power automate / flow. Most recent projects include:- Document approval portal with audit trails and traceability. Automated administration of supply chain site visits. Holiday request automation. All made with easy to understand non technical user guides for both administration and users

I’m a Microsoft Certified Power Platform Developer with over 6 years of experience enabling businesses to streamline operations through intelligent automation, data-driven dashboards, CRM solutions, and scalable cloud applications. My expertise includes Power Apps, Power Automate, Power BI, SharePoint, Microsoft Dynamics 365 Business Central, and Azure. I specialize in building scalable apps and process flows that address real-world business challenges, while also exploring the frontier of Agentic AI—integrating intelligent assistants and AI-driven workflows into Microsoft platforms to enhance automation and decision-making. I help clients unlock efficiency across their operations by: --Designing and deploying custom Power Apps tailored to unique business needs. --Automating complex processes with Power Automate. --Delivering interactive Power BI dashboards for actionable insights. --Connecting data seamlessly across SharePoint, Dataverse, Excel, SQL, and Dynamics 365 Business Central. Whether it’s building no-code apps, developing ERP reporting, or streamlining warehouse and financial operations, I deliver solutions that are scalable, future-ready, and aligned with business goals. Core Skills: -- Power Apps (Canvas & Model-Driven), Power Automate -- Power BI (Interactive Dashboards, Real-Time Reports) -- SharePoint Integration, Dataverse, Excel, SQL -- Microsoft Dynamics 365 Business Central (Customization, Reporting, Finance, Procurement, Inventory Modules) -- No-Code App Development, Business Process Automation -- Stripe Reconciliation, ERP Analytics (Looker, Power BI) Happy to have a conversation around your business needs before taking on a contract. Thank you.