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Overview I help organisations streamline operations, automate manual processes, and improve efficiency using Microsoft Dynamics 365, Power Platform, Power Automate, and Power BI. As a Dynamics 365 and Power Platform Consultant-Developer, I design and deliver scalable CRM, automation, integration, and reporting solutions that reduce manual effort, improve data quality, and give teams better visibility across sales, service, and operations. My work has helped clients save hundreds of hours, simplify complex processes, and build more reliable systems that support growth. Whether you need to optimise CRM workflows, connect disconnected systems, automate repetitive tasks, or turn raw data into actionable insight, I deliver practical solutions with clear business impact. What I can help with Microsoft Dynamics 365 • Custom entities, workflows, forms, and business logic tailored to your processes • Dashboards and custom user interfaces using HTML, CSS, and JavaScript • Integration with ERP, HR, finance, and third-party systems • AI-powered capabilities including Copilot, predictive insights, and AI Builder Power Automate • End-to-end workflow automation to remove manual work and improve consistency • Dynamics 365 automation across sales, service, and operational processes • Integration with Teams, Outlook, SharePoint, and external applications • Intelligent automation using Azure OpenAI, AI Builder, and Microsoft Copilot Power BI, DAX, and Data • Interactive dashboards and KPI reporting • Advanced DAX for forecasting, trend analysis, and decision support • ETL and data modelling to unify data from multiple sources • AI-enhanced analytics and natural language reporting experiences Why clients work with me • Business-focused delivery — I build solutions that solve operational problems, not just technical ones • Proven impact — I create systems that save time, improve accuracy, and increase visibility • End-to-end capability — from discovery and design through to build, deployment, and support • Clear communication — practical advice, reliable delivery, and a collaborative approach throughout Let’s talk If you need a Dynamics 365 and Power Platform specialist who can combine automation, integration, reporting, and AI to save time, reduce inefficiency, and improve business performance, I’d be happy to discuss your project.

Microsoft Certified Professional (MCP) ★ PL-200 Microsoft Power Platform Functional Consultant ★ MB-200: Microsoft Power Platform + Dynamics 365 Core ★ MB2-716: Microsoft Dynamics 365 Customization and Configuration ★ Dynamics 365 for Sales ★ Dynamics 365 for Customer Service ★ Dynamics 365 for Field Service ★ Dynamics 365 for Project Service ★ Dynamics 365 for Marketing ★ Reporting and BI ( Power BI, SSRS, Dashboards and Charts in Dynamics ) ★ Microsoft Dynamics Portals and Custom Portals using ASP.Net MVC ★ Customization's and Configurations ★ Extending Dynamics 365 CRM Custom (Workflows, Actions, Screens and Plugins) ★ WordPress Integration with Dynamics CRM ★ I am a Certified Microsoft Dynamics CRM Technical Consultant with in-depth knowledge of the platform. I have worked with local and international clients/ organizations before becoming a freelancer and its helped me a lot to understand international clients and making me successful in freelancer world ★ I have worked with Microsoft Dynamics CRM 2013, CRM 2015, CRM 2016 and Dynamics 365 Customization's includes Plugins, Custom Workflows Custom Actions, Business Process Flows and Ribbons Customization ★ I have Experienced in Data Migrations and Reporting Tools including ( SSIS, SSRS, Scribe, Power BI) Specialties • Microsoft Dynamics CRM Implementation • Customization's • Power Apps( Canvas and Model Driven) • Add-ons Development • Data Migrations and Integrations • Power Automate

Hello, I’m Abu Bakkar Khan, a Top Rated Digital Transformation Specialist with a 100 percent Job Success Score on Upwork. Based in London, I hold a Master’s degree in Computing and Information Systems from the University of Greenwich and am a Microsoft Certified Professional. My background spans across web and mobile development, enterprise solutions, and cloud transformation, working with startups, scaleups, and Fortune 500 clients to deliver results driven digital solutions. With experience as a Principal Consultant at GagaMuller Group and Software Engineer at Tech Ciao, I bring both technical leadership and hands on execution across modern technology stacks. I specialize in delivering complete solutions aligned with business goals, from architecture through deployment. My technical expertise includes: Web Application Development using React, Angular, Node.js, JavaScript, HTML5, CSS3, and AWS, creating responsive, scalable, and cloud native web platforms Mobile Application Development for iOS and Android using Flutter, React Native, and Ionic, delivering seamless cross platform experiences Enterprise Business Solutions built on Microsoft Dynamics 365, Power Platform including Power Apps, Power Automate, Power BI, Azure, AWS, and SharePoint, streamlining operations and enabling data driven decision making In addition, I specialize in cloud migration and infrastructure transformation, including comprehensive Microsoft 365 migrations. I help clients move from legacy email providers such as Gandi.net, Zoho, or Google Workspace to Microsoft 365, handling every aspect of the process: Domain migration and DNS setup Email account transfers using secure IMAP methods or Microsoft recommended tools such as BitTitan Complete data migration, including emails, folders, attachments, contacts, calendars, and aliases Configuration of authentication and delivery policies including SPF, DKIM, and DMARC Post migration validation and user onboarding to ensure a smooth transition These migrations are scheduled with care, often completed over weekends to avoid disruption and ensure business continuity. Whether the team is small or enterprise scale, I deliver reliable, secure transitions with full transparency. Beyond migrations, I have deep experience implementing CI and CD pipelines using Azure DevOps and AWS CodePipeline, managing the entire software development lifecycle in Agile environments, and integrating complex systems with third party services. I am passionate about using technology to empower organizations and drive real world impact. Whether you need a modern web platform, a mobile application, workflow automation, or to upgrade your entire digital infrastructure, I am here to help bring that vision to life.

🏆 Microsoft Certified CRM and Power Platform Developer 🏆 👋 Hello, I’m Irfan! ★ 100+ successful implementations of Dynamics 365, Power Platform, Azure ,SSIS, Expert in system integration, automation, and data visualization through Power BI and SSRS ★ 7+ years of specialized experience in Dynamics CRM for top Microsoft Partners and others. ★ Work for the industries of public and private sector industries like Manufacturing, Banking, Jewelry, Physio trainings, Health, Industrial Surveys, Welfare and many more AI: - Configure Copilot in Dynamic CRM which help in generating summary of records. CRM Versions: - Power Platform - Dynamics 365 for Sales - Microsoft Dynamics Field Service - Microsoft Dynamics 365 Marketing - Dynamics 365 for Customer Service - Microsoft Dynamics CRM 365 CE - Microsoft Dynamics CRM 2016 🛠️ Technical Expertise: Microsoft Power Platform: ➤ Development of Power Apps (Canvas Apps, Model Driven Apps) ➤ Power Pages (Power Apps Portals): Websites, Pixel Perfect Portals as per Figma using SASS and media quarries, Custom Integration with Stripe and Moodle. ➤ Power Automate Flows, Business Process Flows (BPF), Approval Flows, Email Flows, Automation, Child Flows. Calling power automate in power pages ➤ Customize Co-Pilot in Dynamics ➤ Microsoft SharePoint Online: Document Management ➤ Microsoft Dataverse (CDS - Common Data Service) ➤ Creation of Tables and Columns ➤ Customizing Forms and Views ➤ Data Modeling, Visualization, Reporting through SSRS and Power BI ➤ Dashboard Development OOB and through Power Bi ➤ Manage complete sales process using Power Virtual Agents ➤ Optimization / Technical Support / Trainings Azure Development: ➤ Azure Functions ➤ Storage Accounts (Queues, Tables, Containers, Azure Blobs, and Files) ➤ Azure Logic Apps ➤ Azure SQL ➤ Azure Active Directory/Microsoft Entra ID ➤ Azure Service Bus ➤ Azure Tables ➤ Azure Application Insights ➤ Azure AD B2C integrate in power apps portals/power pages, Customize/Redesign user flows, Write custom policy, Filter users while sign-up from Power Portals/Pages from Azure AD B2C using power automate by using Graph API Web Development: ➤ HTML, CSS, JavaScript/jQuery, Bootstrap, Liquid, Fluent UI, SASS, Local Storage, Pixel Perfect Design using Figma and sketch file ➤ Power Apps Component Framework (PCF) development and debugging. ➤.NET Framework Plugins/Custom Workflow ➤ RESTful API ➤ Third party Integration with Fireflies, Dow Jones, Docusign, Stripe and Moodle ➤ Visual Studio / Visual Studio Code ➤ SQL Server ➤ SharePoint Lists ➤ Integrate Power Pages with WordPress and Expose Forms/Views and enable By-sync ➤ Integrate Power Pages with stripe (Custom as per business requirement). Data Manipulation: ➤ SQL Server Integration Service (SSIS) ➤ SQL Server Reporting Services (SSRS) ➤ Power BI Data Modeling/Visualization/Reporting ➤ Power Platform environment backup and restore. ➤ Track Users interactions analytics of Power Pages website in Azure Application Insights 👨‍💼 Professional Achievements: ➤ Expertly transitioned PowerApps solutions, enhancing performance and ensuring smooth implementation. ➤ Designed intuitive interfaces and responsive PowerApps solutions to elevate user experiences. ➤ Partnered with stakeholders on Microsoft Dynamics 365 integration projects, offering technical support and resolving issues for PowerApps applications. ➤ Developed bespoke business applications, dashboards, and reports to advance business intelligence. 🏆 Certifications: ➤ Microsoft Certified: Power Platform App Maker Associate ➤ Microsoft Certified: Dynamics 365 Fundamentals (CRM) ➤ Microsoft Certified: Power Platform Fundamentals 🌟 Why Choose Me: I’m well versed with: • Project estimation • Proposal preparation • Presales and Demo • Requirements Gathering • Analysis • Solution architecture and Process Design • Development • End User Training • Writing Technical and Functional specification document • Change Management • Testing and UAT • Support Let's transform ideas into realities.

Automation designer working in several large firms in the UK, working across industry and sectors, 9 years of experience building inside the Microsoft suite using power automate / flow. Most recent projects include:- Document approval portal with audit trails and traceability. Automated administration of supply chain site visits. Holiday request automation. All made with easy to understand non technical user guides for both administration and users

I’m a Microsoft Certified Power Platform Developer with over 6 years of experience enabling businesses to streamline operations through intelligent automation, data-driven dashboards, CRM solutions, and scalable cloud applications. My expertise includes Power Apps, Power Automate, Power BI, SharePoint, Microsoft Dynamics 365 Business Central, and Azure. I specialize in building scalable apps and process flows that address real-world business challenges, while also exploring the frontier of Agentic AI—integrating intelligent assistants and AI-driven workflows into Microsoft platforms to enhance automation and decision-making. I help clients unlock efficiency across their operations by: --Designing and deploying custom Power Apps tailored to unique business needs. --Automating complex processes with Power Automate. --Delivering interactive Power BI dashboards for actionable insights. --Connecting data seamlessly across SharePoint, Dataverse, Excel, SQL, and Dynamics 365 Business Central. Whether it’s building no-code apps, developing ERP reporting, or streamlining warehouse and financial operations, I deliver solutions that are scalable, future-ready, and aligned with business goals. Core Skills: -- Power Apps (Canvas & Model-Driven), Power Automate -- Power BI (Interactive Dashboards, Real-Time Reports) -- SharePoint Integration, Dataverse, Excel, SQL -- Microsoft Dynamics 365 Business Central (Customization, Reporting, Finance, Procurement, Inventory Modules) -- No-Code App Development, Business Process Automation -- Stripe Reconciliation, ERP Analytics (Looker, Power BI) Happy to have a conversation around your business needs before taking on a contract. Thank you.