Customer satisfaction is my number one priority! I don’t consider the work done until you are fully happy with the result. I am flexible, honest, and professional in everything I do. I always strive to meet your standards and expect the same from you.
I have been working as a freelancer since early 2019 and I enjoy working with diverse organisations and industries. I have established a loyal customer base and I am always excited for new challenges. I am a reliable and efficient worker with a positive mindset and a keen eye for detail. I can assist you with:-
• Conversion to MS Word template of a PDF or InDesign file
• Document branding templates - based on your brand guidelines or material
• Define Stylesheet/s, including list styles and hierarchical numbered headings
• Customise or fix templates that you have made or purchased
• Applying text formatting, or reformatting
• Ensuring consistency in formatting across multiple documents
• Setting up automatic Table of Contents, headers and footers, page numbering
• Creating existing document/s into templates
• And much more!
I have earned respect for my work ethic and professionalism. I always maintain confidentiality and pay attention to the smallest details.
✅ Document branding based on your brand guidelines/designs
✅ Microsoft Word Formatting Designing - 30+years experience
✅ Microsoft Office (Word - PowerPoint - Excel)
✅ PDF Conversion
✅ Fillable PDF Form
✅ Editable PDF Form
✅ Proofreading
✅ Dictation/Transcriptions
I’m always happy to hear from you and answer any questions you may have about my work. If you’re interested in working with me, please invite me to your job post so we can chat and figure out the details. I’m excited to collaborate with you on your project!
👉 RECENT CLIENT FEEDBACK: 👇
➡Neal Thompson:
I had a badly compromised Word manuscript that had been mishandled by Amazon publishing (Createspace) in such a way that whole chapters had footnotes that would not renumber when new notes were added. I spent nearly two hours working with a technician from Microsoft, but he was unable even to determine why this was happening. I sent the manuscript to Janelle, and she spent considerable time just finding the problem: whole chapters had footnotes that were coded as regular text rather than footnotes. She was able to find and correct this even though both Amazon and Microsoft had been unable to do so. And her final invoice was exceedingly reasonable given her efforts. I could not be happier with her services and would recommend her to anyone needing expert word processing assistance.
➡Carly Mitchell:
Janelle's time was highly appreciative by us as she did not mind all the extra contact from us, or who she was dealing with changed mid point - and she delivered at AAA class with a fast response time - Always!!
Microsoft Word
Formatting
Australian English Dialect
Accuracy Verification
Typing
Layout Design
Microsoft Excel
PDF Conversion
Templates
Word Processing
Data Entry
Administrative Support
Mail Merge
Microsoft Office
Presentation Design
Liam L.
Melbourne, Australia
$60/hr
5.0
235 jobs
I am an SEO consultant & content strategist with a decade of experience in digital marketing.
I specialise in working with businesses in construction and services but have extensive experience with e-commerce, brick and mortar retail and much more. I've spent time working with a number of premier agencies in Australia, on a wide range of well-known brand accounts.
I consistently deliver excellent results for my clients and I maintain a no-fluff approach to SEO that focuses firmly on the fundamentals. If you're looking for someone to create 1000s of AI spam pages, I'm not the guy you're looking for. However, if you'd like to build a sustainable organic strategy that prioritises user intent and high-quality copy, and generates leads for years to come, I'm here to help.
Let's have a chat!
Microsoft Word
Screenwriting
Final Draft
Copywriting
Real Estate
Proofreading
Microsoft Excel
SEO Keyword Research
Creative Writing
Imran L.
Coburg North, Australia
$30/hr
4.8
800 jobs
🌟 Expert Document & Print Materials Designer 🌟
I specialize in creating professional documents and print materials that are compelling, brand-aligned, and print-ready. With 10 years of experience designing brochures, catalogs, reports, proposals, one-pagers, and event materials, I help businesses communicate clearly and make a lasting impression.
𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐈𝐧𝐜𝐥𝐮𝐝𝐞:
📄 Professional & Corporate Documents
Brochures, Catalogs & Pamphlets
Presentation Decks & Pitch Materials
Annual Reports & Whitepapers
Company Profiles & Business Proposals
Event Programs & Invitations
Case Studies & Sponsorship Documents
Ebooks, Manuals & Templates
Custom Canva Documents
🖋️ Marketing & Print Collateral
Banners & Retractable Stands
Billboards & Outdoor Signage
Trade Show Booth Designs
Posters & Flyers
Promotional Materials for Events
Why Work With Me:
✅ High-quality, print-ready designs for corporate and marketing needs
✅ Expert in design tools: Adobe Illustrator, InDesign, Photoshop, and Canva
✅ Timely delivery, projects completed within 24 hours when needed
✅ Multiple design concepts provided for every project
✅ Clear communication and easy collaboration
Whether you need professional documents, marketing collateral, or large-scale print displays, I bring creativity, precision, and professionalism to every project.
📩 Let’s create documents and print materials that get noticed and make an impact.
Graphic Design
Brochure Design
Catalog Design
Annual Report
Presentation Design
White Paper Design
Pitch Deck
Ebook
Case Study Design
Layout Design
Flyer Design
Roll-Up Banner Stand
Trade Show Display
Billboard
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
Canva
Logo Design
Vector Graphic
Tahni R.
Hervey Bay, Australia
$40/hr
4.6
137 jobs
I have over 20 years experience in Customer Service and Sales.
I am highly motivated, I learn quickly and I am extremely task orientated. I like to build a routine or a process and work around it and through my years in hospitality and sales, I have developed excellent customer service skills and rapport building. I give everything I do 100% commitment and dedication.
I have a professional and positive phone manner, I can provide email support, ticket and phone support and I firmly believe in fully comprehending customers needs in order to achieve customer satisfaction. Throughout my years of experience I have developed excellent skills in turning negative situations into positive ones, showing empathy and understanding, patience, calmness and have great time management and a positive attitude.
I also provide a wide range of Administrative Services including data entry, transcription, internet research, email support and social media marketing. I have good knowledge in Microsoft Word, Excel, Google Docs, Google Calender, Google Spreadsheet and Desktop.
I am more than willing to learn about products and services to help me provide the best possible support to customers.
I am available for the short or long term and pride myself on delivery high quality, fast and accurate services.
Customer Service
Cold Calling
Email Communication
Phone Support
Customer Support
Receptionist Skills
Arshi Q.
Hobart, Australia
$55/hr
4.9
62 jobs
For the past seven years, I've worked with researchers, academics, healthcare professionals, businesses, government organisations, startups, and authors to produce high-quality written content. My experience includes editing and proofreading journal manuscripts, dissertations, theses, systematic reviews, literature reviews, grant applications, medical device documentation, regulatory documents, capability statements, government tenders, business proposals, technical reports, books, KDP manuscripts, nonfiction publications, website content, blog articles, SEO content, white papers, policy documents, training materials, and professional correspondence.
As a published author in peer-reviewed journals and a PhD researcher in Medical Sciences, I understand the level of accuracy, clarity, and attention to detail expected in academic, scientific, and medical writing. I have experience working with medical literature, clinical research documents, medical device submissions, scientific manuscripts, healthcare content, genetics, public health, and evidence-based research, while also editing commercial and business documents where readability and professionalism are equally important.
My editing goes beyond correcting grammar and punctuation. I improve structure, strengthen flow, refine language, eliminate inconsistencies, fact-check where appropriate, format references, and ensure every document communicates its message effectively while preserving your voice. I work confidently with APA, MLA, Harvard, Vancouver, and Chicago referencing styles, as well as both British and American English.
Whether your project involves academic editing, medical writing, scientific research, book editing, Amazon KDP publishing, developmental editing, copy editing, proofreading, formatting, or publication preparation, my goal is to deliver work that is clear, accurate, polished, and ready for submission, publication, or presentation.
In addition to editing and proofreading, I can assist with Microsoft Word formatting, tracked changes, reference management, tables and figures, document layout, Canva designs, Adobe Acrobat PDF editing, presentation formatting, and publication-ready files for journals, conferences, and Amazon KDP. I pride myself on responsive communication, fast turnaround times, and consistently delivering work that exceeds expectations.
If you're looking for someone who can confidently handle everything from a single-page business proposal to a 100,000-word manuscript or a complex medical research project, I'd love to discuss how I can help.
Looking forward to working with you.
Best,
Arshi
Editor | Proofreader | Medical Researcher | Academic Writing | Business Writing | SEO Articles
Editing & Proofreading
Academic Editing
Academic Writing
Academic Research
SEO Content
Content Writing
AI Content Writing
Content Planning
Website Content
Book Editing
Amazon Book Category Research
Academic Proofreading
Academic Content Development
Article Writing
Web Content Development
Web Content Strategy
Proofreading
Medical Editing
Science & Medical Translation
Medical Writing
Belinda O.
Broadbeach Waters, Australia
$45/hr
5.0
42 jobs
**Top 3% Upwork Talent**
eLearning Developer & Instructional Designer | Articulate 360 & Adobe Expert
Hi, I’m Belinda! Based on the Gold Coast, Australia, I help organisations transform static content into high-impact, SCORM-compliant digital learning experiences.
I bridge the gap between technical instructional design and high-end visual storytelling. My process takes your vision from a raw concept to a polished, brand-aligned asset that doesn't just deliver information- it drives genuine learner engagement.
🔄 The Full-Cycle Development:
I manage the entire project lifecycle, ensuring a seamless transition from storyboard to final export:
• Concepts & Storyboarding: Microsoft Word & PowerPoint.
• Bespoke UI/UX Design: Adobe Creative Suite & Figma.
• Authoring & Animation: Articulate 360 (Storyline & Rise), Vyond, Canva, and Powtoon for explainer videos.
• Compliance & Export: SCORM, xAPI, or HTML5 for any LMS.
💡Specialised Solutions I Provide:
• End-to-End Development: Full-service creation of eLearning modules, face-to-face training materials, and final QA testing.
• Modern Interactive Design: Boosting retention through gamification, complex branching scenarios, and custom-built interfaces.
• Presentation Transformation: Converting clunky PowerPoints into professional pitch decks or interactive learning module or explainer videos.
• AI-Enhanced Workflows: Integrating high-quality AI narration (ElevenLabs) to reduce production time without sacrificing quality.
Scalable Capacity for Complex Projects
For large-scale or high-volume requirements, I collaborate with my business partner and husband, Matt. This partnership allows us to scale our design and development capacity, ensuring that even your most ambitious projects are delivered on time and to an elite standard.
Articulate Rise
Articulate Storyline
Instructional Design
Graphic Design
Graphic Design Software
Adobe Creative Suite
Instructure CANVAS
Branding
Animation
Motion Graphics
Vyond
Rustici Software SCORM Cloud
Canva
PowerPoint Presentation
Elearning
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