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Currently working as a Senior Network Engineer at Commverge Solutions Ph, INC. • Commissioned 17 MX960 Juniper Routers for the IPOE CGNAT Hardware Upgrade Project, for the additional capacity of the client's Broadband network services. • Commissioned 20 MX960 Juniper Routers for the BNG/CGNAT Hardware Upgrade project, ensuring they meet the necessary performance and reliability requirements. • Acted as an SME for Globe's APN DNS, IMS DNS, BNG/CGNAT, and IPOE CGNAT while being involved in continuous support activities and relationships with customers and vendors ensuring the delivery of support according to the service level agreement. • Participated in project development work for Network and System infrastructure business solutions • Manage and implement the project setup of the customer service request. • Create and implement test plans and acceptance procedures. • Understanding the product/offer value proposition and ability to operationalize it for customers and customer teams. • Carry out maintenance, troubleshooting activities, analysis, and calibration of test systems, fixtures, equipment, and software. • Manage and support tickets of customer-related issues regarding their subscriber accounts and plans • Troubleshoot raised tickets issued by the client regarding traffic degradation, DDoS attack, and alarms generated on the edge routers of the client

I’m a network engineer with over 9 years of experience in managing, optimizing, and securing complex network infrastructures in global environments. Professional Background: I offer end-to-end network solutions—from setup to optimization—designed to give your business uninterrupted performance, top-tier security, and long-term stability. Specializations: 1. Cisco Technologies (Routers, Switches, Firewalls - ASA, ISE, SD-WAN, VPN - AnyConnect) 2. Juniper (Routers and Switches) 3. Arista (Routers and Switches) 4. Meraki (Switches and Access Points) 5. Palo Alto Firewalls 6. Fortigate Firewalls 7. Linux Servers 8. VMWare vCenter Certifications: 1. CCNP Enterprise 2. CCNA Security and Data Center 3. AWS Cloud Practitioner If you’re looking for a reliable professional to manage your network, resolve technical challenges, and strengthen your infrastructure's security and efficiency, let’s connect.

I have been in network engineering and operations since 2014. Experienced in Network Engineering which corresponds to implementation, troubleshooting, optimization, integration and managing various network infrastructure, not limited to IP backbone network of the largest Service Provider in the Philippines (Smart Communications, INC.), enterprise networks, Cisco hosted collaboration solutions, and one of the largest BPO companies globally. * Adaptable to new technologies. * In depth network troubleshooting skills. * Able to work under pressure and with minimum supervision. * Has a great attitude towards work. Knowledge and Skills: * EIGRP, OSPF, BGP, MPLS, L3VPN, VRF, HSRP, Cisco SD-WAN, Cisco NGFW firewall, Palo Alto Firewall, Juniper switches, and Arista Routers/Switches/Wireless devices. * Ability to comprehend and create complex network maps and drawings in standard design tools (i.e. Visio or draw.io) License/Certifications: * Registered Electronics and Communications Engineer (Dec. 2013) with license no.: 0056129 * Cisco Certified Network Professional (CCNP) routing and switching: CSCO12602605 * Cisco Certified Design Professional (CCDP): CSCO12602605

Top Rated Plus, Experienced Network Engineer & Network Operations Manager With ⭐️ over a decade ⭐️ of experience in network engineering and operations, I bring a wealth of expertise to meet your business needs. As a seasoned Network Engineer, I have successfully handled clients across the globe, ensuring robust and efficient network solutions. ▶︎ PROFESSIONAL BACKGROUND: Former Global Network Operations Manager at one of the largest BPOs worldwide. Led a team of network professionals to manage and optimize global infrastructures. ▶︎ SPECIALIZATIONS: 1. ⭐️ Unifi/Ubiquiti: Cloud gateways, routers, switches, access points, and cameras. 2. Cisco: Routers, switches, access points, firewalls (ASA and FTD), ISE, SD-WAN, DUO, and Umbrella. 3. ⭐️ VPN Expertise: AnyConnect, Secure Client, Wireguard, OpenVPN, IPSec VPN, and SSL VPN. 4. Meraki: Access points, switches, and routers. 5. Palo Alto Firewalls 6. Sonicwall Firewalls 6. Linux Servers 7. Synology NAS ▶︎ CERTIFICATIONS: ✅ CCNP ✅ CCNA Security ✅ Lean Six Sigma Yellow Belt ▶︎ WHY CHOOSE ME? Proven track record of delivering high-quality network solutions. Extensive experience with a variety of network technologies and platforms. Committed to providing exceptional service and support to ensure your network's success.

Profile Overview John Rey Wesin, a Top Rated Freelancer with over 13 years of BPO experience, has successfully delivered 30+ VoIP and telephony projects for global clients. Renowned for speed, precision, and reliability, I am a VoIP & Unified Communications Specialist dedicated to providing swift and reliable telecommunication solutions. My career, which began as a Frontline Agent and progressed to a Team Lead, has refined my skills in balancing customer experience with technical resolution, earning recognition as one of the top RingCentral Technical Representatives. What I Offer on Upwork: BPO / Call Center Career (2009–2022) Career Progression: Promoted from Frontline Agent to SME, then to Team Lead. Frontline Agent: Provided support for high-volume US accounts; consistently ranked in the Top 10% CSAT scores. SME / Technical Mentor: Became SME after 2 years for expertise in VoIP & network troubleshooting; handled escalations, provided floor support, and trained 50+ agents. Team Lead: Managed 15-20 agents; improved team resolution rate by 25% and reduced handling time by 15%. Recognized as a Top RingCentral Technical Representative. VoIP & Unified Communications Specialist | RingCentral, Vonage, eVoice, Zoom Phone (2023–2025) VoIP Expertise: Successfully executed projects involving RingCentral, Vonage, eVoice, and Zoom Phone, proficient in SMS compliance, auto attendants, call flows, voicemail, and team training. Proven Track Record: Known for achieving 5.0-star ratings due to my professionalism, reliability, and clear communication. I consistently deliver results from setup to full operational status within 24-48 hours. Educational Approach: My leadership philosophy includes not just configuration but empowering teams through knowledge transfer and training, ensuring long-term client success. Flexible Collaboration: Adaptable to US-friendly hours and skilled in engaging with both executive leadership and frontline staff. ✅ Highlights with Client Feedback RingCentral SMS & Auto Attendant Setup: Resolved SMS registration in one attempt after 30+ client attempts; achieved zero downtime. ⭐ “John handled intricate configurations with zero downtime.” VoIP Implementations & Management: Developed call flows, greetings, voicemail, port-ins, and led team training. ⭐ “Super professional and reliable.” ⭐ “Encouraged me to learn the setup during our calls—knowledge transfer plus results.” eVoice & Zoom Phone Projects: Completed account setups within 24 hours; effectively trained non-technical staff. ⭐ “Clear and concise in explaining technical setups.” Long-Term Retainers (2024–Present): Continuous support, monitoring, and troubleshooting for RingCentral & Vonage. ⭐ “Knowledgeable and dependable—my go-to for VoIP.” Why Clients Hire Me: Proven Results: Rapid deployment of SMS/auto attendant systems in 24–48 hours. Trusted Experience: Consistently rated 5.0 ⭐ for professionalism, reliability, and clarity. Leadership Mindset: Beyond configuration—I train and transfer knowledge to teams. Adaptability: US-friendly hours; effective with both executives and frontline staff. Entrust not just your VoIP but all your technical needs to a specialist who values results, reliability, and strategic solutions. Whether for one-time projects or ongoing support, I am committed to exceeding expectations with solutions tailored to your unique needs.

NETWORK TECHNICAL EXPERIENCE: • Zyxel IPDslam/ADSL,PattonElectronics IPDslam/ADSL Router/Modem,Kasda Routers&Modems • Fujitsu XG448, XG2600 Switches • Remote tools VNC, TeamViewer, RDP, GoToAssist, PCAnywhere, ConnectWise • Routers (7200, 3600, 3800, 3900, 2900, 2800, 2600, 1900, 1800) • Cisco Switches (6500, 4500, 3700, 3500, 2900) CatOS,Native IOS, AS and ASR • Meraki Networks for wireless and MPLS/SDWAN • ComTel VSAT Modems • All HP Switch like 18xx,29xx,26xx etc... All 3COM L3 Switches, All Dlink Layer 2-3 Switches • Wireless Networks (LigoWave, Autelan, MeruWireless System, Ubiquiti AirFiber, Fortinet Wireless) • Nexus WAN Balancers, Barracuda WAN/Load Balancer, Cisco ACE Load Balancers, • Cisco ASA firewall, Cisco PIX Firewall, Fortinet Firewall • Stampede WAN Optimizer, Barracuda WAN Optimizer • Avaya, Lucent, Nortel Network Phone Systems, Redcom HDX VOIP • Routing Protocol (BGP, eBGP,iBGP OSPF, EIGRP, Static) • LAN Switching (802.1Q, Private VLAN,VTP, STP, EtherChannel, Port Security) • Deploying WAN – ISDN, PPP, Frame-Relay • QoS, VRF, SNMP, TFTP, FTP, DHCP, DNS, GRE, L2TP, NAT. • Security build ACL, VACL, Distribute-Lists, Prefix-list, Route Maps and Policy Base Routing. • Network Security (Site-to-site VPN, DMVPN, EZVPN, IPSec, Zone-based Firewall, IP • Radius Systems, DHCP Snooping, 802.1x, Tacacs+, Radius) • Network Monitoring/Tools (NAGIOS, SolarwindsNPM/MSP N-Able, MRTG, What’s Up Gold, Netflow, PRTG, Wireshark, CA Spectrum and Kiwi Syslog) • Cables: Splicing Fiber Cables, Crimping CAT5,CAT5e,CAT6,RG6,RG7,RG11,RG58 SERVER TECHNICAL EXPERIENCE: •Deployed Aradial AAA System •Deployed PPPoE System •Cloud Infrastructure Deployment using Azure, AWS •Onsite, Cloud & Hybrid Azure AD sync setup •Mail Migration from all Platforms like Azure, AWS, DNS Hosting like GoDaddy etc... •HP Servers Gen 7,8,9 •Servers Windows 2000, 2003R2, 2008, 2012, 2012R2, Red Hat Enterprise •Server Deployment Roles: File, DNS, Application, Terminal, DHCP, NTP, Domain Controller ActiveDirectory, GPO, Database, Web Servers, MS Exchange, Vircom Mail Hyper VisorRemote Gateway Server, FTP, Radius, RemoteAPP • Server and Data Migration O365 On Prem, Cloud or Hybrid SOFTWARE TECHNICAL EXPERIENCE: •Solarwinds NPM, Netflow, CA Specturm •Symantec AV10&11, SEP11 TrendMicro Gateway Devices & AV Software •Corel Draw 10, Adobe Photoshop, Audacity, Illustrator •BUILT VMWare Server/Client, LiveZilla Chat Server, MS Groove Server, MS Live Server •CA Spectrum, CRM SalesForce, Connectwise, Siebel, IVUE, & Remedy •MS Office, Visio, Projects, Visual Studios •MS Office, Visio, Projects, Visual Studios, Office 365, •Disaster Recovery using Datto, VMWare and other back up software platforms Onsite, Cloud & Hybrid ETC..