Hire the Best Online Community Managers
in the United States

Clients rate our Online Community Managers
Rating is 4.9 out of 5.
4.9/5
Based on 1,198 client reviews
Daniel J.

Salisbury, Maryland

$45/hr
5.0
215 jobs

🚀 I managed, led, and moderated an AI Discord community from 1k to 1.7M+ members with 100,000 messages WEEKLY. 🧑‍💻Managed E-commerce, AI, Coaching, Education, Web3, business, entrepreneurial, and Gaming servers. Small, Medium, and Enterprise level communities. ✅ Led a team of 20+ discord moderators & discord community managers. 💯 Optimized community performance & member satisfaction. 😊 Made a lot of genuine connections and engagements with people that made people stay! 🌐Worked with many influencers for influencer marketing ⭐Built a moderation system that works for you all around the clock on your discord. Save hundreds of man hours. Let's chat! 😄 Discord Community Manager Expert So, you want to create a vibrant community on Discord? And you have been listening to “cheap community managers” say To make a vibrant community, all you need to do is… → Use a copied and pasted template server → Use non-converting onboarding processes. → Add random bots that lack real engagement And whatever you do - Setting up unsuccessful Look, I'm going to be honest with you here. If you do this, → You will have an unengaging community and probably easily hackable server. And I'm going to guess that 1/2 of you are reading this. You're already in that camp →, and that's why you're here. BUT Discord is a tool that if used correctly Can create a warm, welcoming community and money! ONLY If you put in the effort required and Implement a system that works (my system) And how do I know this? Two reasons 1) I do it myself I managed the 2nd or 3rd largest discord server in the world. Part of the contribution allowed for the company to sell and have an exit. And one of the top discord community managers in the space. 2) I managed multiple discord servers with both a big and small team for corporate/startups companies So now you're probably wondering.. What the heck do I do now? Just DM me “Discord Dan” and let's chat. And see if the program might or might not be a good fit for you :) There is no such easy way out with cheap labor.

  • Community Engagement
  • Community Guidelines
  • Community Management
  • Community Moderation
  • Community Outreach
  • Community Strategy
  • Social Media Content
  • Social Media Management
  • Customer Satisfaction
  • Customer Support
  • Discord
  • Management Skills
  • Community Goals & KPIs
  • Community Relations
  • Community Development
Erika H.

Atlanta, Georgia

$22/hr
5.0
10 jobs

Dynamic digital entrepreneur and community builder specializing in wellness & personal development. I help online coaches, course creators, and wellness brands grow engaged communities through strategic content, social media, and platform optimization (Skool, Facebook Groups, Discord). What I Deliver: • Community Growth: Built Skool wellness community 0→10+ active members (Month 1) • Content Creation:AI-assisted copywriting, social calendars, email sequences (followers→clients) • Platform Management: Daily moderation, events, high-retention onboarding • Wellness Expertise: Fitness routines, habit systems for lifestyle brands Why Hire Me: • Self starter managing own business + client work (proven multi tasking) • US-timezone flexible • Fast learner because I master your tools (Notion, Canva, Zapier) instantly Perfect For: • SaaS platforms (Skool, Circle) • Wellness coaches scaling communities • Digital creators building growth systems Available NOW: 20-30hr/wk contracts, retainers, projects. Let's build your thriving community!

  • Community Engagement
  • Community Management
  • Content Creation
  • Social Media Management
  • Digital Marketing
  • Facebook Ad Campaign
  • Facebook Ads Manager
  • Content Audit
  • Email Marketing
  • Copyright
  • Virtual Assistance
  • Project Management
  • Community Development
  • Community Goals & KPIs
  • Personal Administration
Puja O.

New Smyrna Beach, Florida

$17/hr
5.0
7 jobs

E - C O M M E R C E S P E C I A L I S T | CUSTOMER EXPERIENCE/ DMCA IP violations specialist Customer Experience Leader | Community Management Expert Passionate about delivering top-tier customer experiences and building strong brand communities. With a proven track record in e-commerce support, order management, and customer satisfaction, I specialize in streamlining support processes and enhancing customer interactions. Certified CX leader and DMCA , IP compliance specialist.I bring expertise in managing customer inquiries, optimizing support workflows, and improving retention strategies. Whether it’s email support, live chat, or order processing, I’m dedicated to providing seamless and efficient solutions. ✨ Core Skills & Expertise: ✔ Email & Chat Support ✔ Customer Satisfaction & Retention ✔ Payment & Order Processing ✔ Ecommerce & Shopify Support ✔ Customer Relationship Management (CRM) ✔ Gorgias & Slack 💼 Work Experience: - SHEIN, Amazon, leading E-commerce clothing brand Let’s work together to create exceptional customer experiences! 🚀

  • Community Management
  • Customer Service
  • Email Support
  • Inbound Inquiry
  • Online Chat Support
  • Payment Processing
  • Customer Satisfaction
  • Gorgias
  • Ecommerce
  • Account Management
  • Customer Relationship Management
  • Slack
  • Shopify
Michelle C.

San Bernardino, California

$24/hr
5.0
21 jobs

Experienced Online Community Manager with a passion for promoting community engagement and driving awareness of programs and company initiatives. Skilled in planning, coordinating, and executing community events to achieve goals. Dedicated, self-motivated, and attentive to details, with over 5 years of experience in online moderation and community management.

  • Online Community
  • Community Moderation
  • Content Creation
  • Content Writing
  • Adobe Creative Cloud
  • Forum Moderation
  • Graphic Design
  • Camera Operation
  • Discord
  • Problem Solving
  • Web Traffic Optimization
  • Twitch
  • TikTok
  • Instagram
  • YouTube
Crysta B.

Garden City, Michigan

$30/hr
5.0
22 jobs

Experienced Content Moderator, Online Reputation and Social Media Manager with a strong track record supporting over 1,000 global brands in the e-commerce and retail space. Skilled in maintaining high-quality user-generated content by moderating product reviews and enforcing platform-specific guidelines, including custom moderation for high-profile clients. Consistently meets strict SLAs while navigating complex content policies with accuracy and efficiency. Trusted to manage social media for Fortune 500 clients, ensuring brand alignment by matching posts with relevant website content. Proficient in identifying and resolving issues related to spam, account takeovers, and terms of service violations using the appropriate tools and research methods. Recognized for attention to detail, critical thinking, and a proactive approach to upholding content integrity and brand standards.

  • Community Guidelines
  • Community Moderation
  • Social Media Content Creation
  • Social Media Content
  • Social Media Management
  • Data Entry
  • Microsoft Excel
  • Forum Moderation
  • Facebook
  • Content Moderation
  • Email Support
  • Administrative Support
Daniel M.

Palm Bay, Florida

$25/hr
5.0
45 jobs

Hi, I’m Dani—Your Go-To Social Media and Community Management Expert! Thank you for checking out my profile! If you’re looking for someone who can boost your brand presence, engage your audience, and optimize your community management efforts, you’re in the right place. As a Certified Digital Community Manager and Social Media Strategist, I help businesses like yours build authentic connections with your audience and team, drive engagement, and achieve measurable business results. With years of experience managing both external communities (target audience) and internal teams (staff collaboration), I bring a comprehensive skill set to every project I take on. I’ve had the privilege of building and nurturing digital communities of over 50,000 members, creating environments where people feel valued, heard, and connected to your brand. Ready to level up your social media and community management? Let’s chat! Why Hire Me? Proven Results: I don’t just manage your social media or community—I help you grow it. My strategies have delivered significant results for clients, like saving them thousands of dollars monthly or helping them generate 5-figure revenues from product launches. End-to-End Community Management: Whether you need to grow your online following or build an internal team culture, I manage both external communities (your followers, fans, customers) and internal communities (your team, departments, and company culture). Tailored Strategy: I craft customized plans that align with your brand’s voice, values, and goals. From content calendars to engagement strategies, everything I do is designed to maximize your impact and growth. Key Achievements You Can Expect: 💸 Cut Costs by $10,000/month: By analyzing systems, staff, and spending, I helped a client identify inefficiencies, saving them substantial costs without sacrificing quality. 📚 Created a Successful Course Launch Strategy: Worked on a $100K course launch that drove community excitement, resulting in major sales and engagement. 🎯 Generated $50K in First-Month Revenue: For a product launch, I developed and executed strategies that created buzz, directed interested members to valuable resources, and achieved a $50,000 launch in the first month. 🚀 Grew YouTube Subscribers by 5,000+: Developed and implemented a social media growth strategy that helped a client increase their YouTube subscribers to over 5,000. 🌐 Built & Nurtured Digital Communities with 50,000+ Members: I have successfully built and maintained large-scale communities that foster genuine engagement, creating loyal brand advocates and driving increased brand awareness. Skills & Expertise You Can Rely On: Community Building & Management: I specialize in creating engaged, loyal communities that convert into customers, brand advocates, and long-term relationships. Social Media Strategy & Execution: I’m proficient in managing Facebook Groups, Twitter, Instagram, YouTube, LinkedIn, and more, designing content strategies to maximize reach, engagement, and conversions. Engagement Analytics & Process Improvement: I analyze engagement data to refine processes, boost interactions, and continuously improve results. Team Leadership: I’ve successfully managed and mentored remote teams of 30+ people, improving collaboration and performance across the board. Creative Problem-Solving: I’m a quick thinker with a knack for creative solutions that help businesses overcome challenges and drive results. Communication Excellence: Whether written or verbal, my communication skills ensure that your brand’s message is consistent, clear, and compelling. Let’s Achieve Your Goals Together I believe that great community management is about more than just social media posts—it’s about creating a culture that drives engagement, loyalty, and conversions. Whether you’re launching a new product, growing your social media presence, or building a thriving internal team culture, I’m ready to help you get there. If you're looking for someone who delivers results, is dependable, and understands the nuances of community management and social media growth—let’s connect!

  • Community Management
  • Content Writing
  • Social Media Content Creation
  • Social Media Content
  • Social Media Management
  • Social Media Marketing
  • Instagram
  • LinkedIn
  • Facebook
  • Facebook Advertising
  • Light Project Management
  • Newsletter Writing

How it works

Post a job for free Post a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

How do I hire a Online Community Manager in the United States on Upwork?

You can hire a Online Community Manager in the United States on Upwork in four simple steps:

  • Create a job post tailored to your Online Community Manager project scope. We'll walk you through the process step by step.
  • Browse top Online Community Manager talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Online Community Manager profiles and interview.
  • Hire the right Online Community Manager for your project from Upwork, the world's largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Online Community Manager?

Rates charged by Online Community Managers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Online Community Manager in the United States on Upwork?

As the world's work marketplace, we connect highly-skilled freelance Online Community Managers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Online Community Manager team you need to succeed.

Can I hire a Online Community Manager in the United States within 24 hours on Upwork?

Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Online Community Manager proposals within 24 hours of posting a job description.