Hire the best Forum Moderators in the United States

Check out Forum Moderators in the United States with the skills you need for your next job.
  • $28 hourly
    I have been a full time University student studying Biology (pre-med). I have had 6 years of studying core classes in English/Writing, Psychology and Sociology. My other skills include 14 years experience in voice talent (singing), 20 years experience in musical composition, 20 years experience in piano, and 20 years experience in violin. I also have experience in Customer Service, Human Resources, and Statistical Analysis. For 3 years I was a Student Advisor for incoming university students to help manage their first year of college. My current objective is to explore different career opportunities outside of medicine implementing my other skills including (but not limited to) all aspects of voice over talent, singing, music composition, as well as website moderator, transcriptionist, creative writing, online research, writing/blogging for growing businesses, and telecommunications. I am able to complete any task expected of me in a timely manner. I am a quick learner, a good listener, and honest. I take great pride in my work and I will commit 100% to help you or your business in any way I can. I am a team player and I look forward to working with you. ***Voice-over/vocal and composition samples available upon request*** I also have skills in the following areas: Microsoft Word, Excel, PowerPoint, Access, Outlook, Publisher and Windows MovieMaker, Mixcraft
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    US English Dialect
    Violin Composition
    Microsoft PowerPoint
    Microsoft Excel
    Microsoft Windows Movie Maker
    Microsoft Word
    Voice Acting
    Microsoft Access
    Music Composition
    Piano Composition
  • $24 hourly
    Experienced Online Community Manager with a passion for promoting community engagement and driving awareness of programs and company initiatives. Skilled in planning, coordinating, and executing community events to achieve goals. Dedicated, self-motivated, and attentive to details, with over 5 years of experience in online moderation and community management.
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    YouTube
    Instagram
    TikTok
    Twitch
    Web Traffic Optimization
    Problem Solving
    Discord
    Camera Operation
    Graphic Design
    Community Moderation
    Adobe Creative Cloud
    Content Writing
    Content Creation
    Online Community
  • $23 hourly
    Find a great position that works with my schedule and allows me the income and growth in the future.
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    Community Moderation
    Content Moderation
    Social Customer Service
    Customer Support
    Customer Satisfaction
    Shopify
    Email Communication
    Ecommerce Order Fulfillment
    Data Entry
    Gorgias
    Order Management
    Customer Service
    Email Support
    Zendesk
  • $200 hourly
    PROFILE Passionate highly experienced educator with the goal to engage and inspire all learners in computer science, technology, and STEM.
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  • $50 hourly
    Hello! I am a US-based educator and experienced professional with a diverse background seeking to provide high quality services remotely on a freelance or project basis. I am a native English speaker, flexible and adaptable, responsible and accurate. I have spent years in the field of elementary education with a Master's degree, an active teaching license and dual certification as an English as a second language teacher. I have written curriculum to specification as well as produced content about the experience of educators and students with special needs. Before becoming a teacher, I owned and operated my own wedding and special event company, and I am able to quickly acquire knowledge about many different topics. I have written custom copy for everything from spray foam installation to premium honeymoon destination services, and have a natural curiosity about new topics. I am committed to superior customer service and am skilled in both sales and presentation. Your experience matters to me, and I will go to great lengths to meet and exceed your expectations. If you are looking for someone to execute any of the following, or you have a need for something new and unique that might fit in my wheelhouse, I encourage you to consider me for your next project: - Accurate data entry and transcription - Content review and editing - Customer service and customer database management - Content moderation - Forum moderation - Project management - Education-related content production and editing - Curriculum writing - New employee on-boarding and training - Administrative support - Professional communication - Search testing - Game testing - Social media content production and management I am proficient at using Google productivity software including Docs, Sheets, Slides, Classroom and Translate, as well as Microsoft Word, Excel and PowerPoint. Additionally, I have experience using other data management software and sharing platforms such as DropBox and Google Drive to complete remote work. My interests include crafting, reading historical fiction, romance, sci-fi and fantasy genre novels, and playing online hybrid puzzle games. I hope to have an opportunity to work with you. Thank you for taking time to review my profile!
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    Copywriting
    Copy Editing
    Editing & Proofreading
    Customer Service
    Content Moderation
    Data Management
    Data Entry
    Artificial Intelligence
    Writing
    Freelance Marketing
    Video Transcription
    Audio Transcription
    Education Presentation
    Education
  • $50 hourly
    Hello, I am proficient in computer graphics, websites including forums, SEO, and coding. I can help you with your company's needs in a quick and timely manner. Since 2005, I have had experience with phpBB, mybb, vBulletin, IPB, WordPress, and other forum software as well. I customize html and css, and modify php/sql to fit my clients' needs.
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    Data Analysis
    Domo
    Internet Security
    cPanel
    Search Engine Optimization
    phpBB
    WordPress
    HTML5
    HTML
    PHP
    MySQL
    CSS
    SQL
  • $31 hourly
    If your customers need more smiles than frowns, then I am your gal! An amazing customer service team player (Seriously, it's proven. ask my managers!) with tons of personality and creative ideas in my sometimes overactive brain. I have expertise ranging from Intern to Operations Management in customer service, hospitality, and e-commerce fields. Amazing service and de-escalating customers have always been my specialty, no matter what department I'm in! My preferred work method is email and chat, but I can handle phone calls as well.
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    Voice Acting
    Management Skills
    Voice Talent
    Voice-Over
    Google Docs
    Customer Support
    Administrative Support
    Email Support
    Online Chat Support
  • $22 hourly
    I am a young professional with strong experience in customer service, college admissions, sales, data entry, and product testing. I have been working as a freelancer for six years. I also worked full time at a local university for 1.5 years. I love helping others with editing, data entry, writing, blogging, market research and product testing. I am also eager to try new projects. I am self-motivated and driven, but also collaborate well with others in a team setting. I am very dedicated to my family and health. I fell in love with running 7 years ago and have 1 marathon and 8 half marathons under my belt now. Running, cycling and lifting keep me focused and fresh for the work I do at home and on-the-go throughout the week. I look forward to working with you!
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    Writing
    Social Customer Service
    Blog Commenting
    Physical Fitness
    Blog Writing
    Content Moderation
    Content Editing
    Data Entry
    Typing
  • $20 hourly
    9 years of live chat and content moderation. Experience in high volume Moderation. 2 years of Trust and safety at a social media company as part of an "abusive behavior response team" Currently a Senior subject matter expert at said social media company. Experienced in testing, Designing, and implementing community/platform policy.
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    Investigative Reporting
    Internet Security
    Community Engagement
    Content Moderation
    Community Management
    Community Moderation
  • $25 hourly
    As a dedicated Data Entry Specialist, I excel in transforming complex information into organized, accessible formats. With a keen eye for detail and a commitment to accuracy, I ensure that data is inputted, processed, and managed efficiently and without errors. My goal is to support businesses in maintaining up-to-date and reliable records, facilitating better decision-making and operational efficiency. My Top Skills Data Accuracy: Proven track record of maintaining high accuracy rates in data entry tasks, minimizing errors, and ensuring data integrity. Speed and Efficiency: Ability to handle large volumes of data swiftly while maintaining a high level of precision, meeting tight deadlines consistently. Technical Proficiency: Skilled in using various data entry software and tools, including Microsoft Excel, Google Sheets, and specialized database systems. Attention to Detail: Strong focus on details, ensuring that every entry is correctly formatted and verified, preventing discrepancies. Organizational Skills: Expertise in organizing data systematically, creating structured databases, and managing information flow effectively. Experiences Self- Employed Home Improvement Contractor 1998-2023: Specializing in high-end renovations and historic restoration. Freelance Data Entry Digital Nomad 2023-present: Collaborated with various clients to provide data entry solutions, ensuring project requirements were met with high precision and efficiency. Interests Data Management: Passionate about developing streamlined processes and finding ways to improve data handling practices. Technology: Enthusiastic about exploring new data entry tools and technologies to enhance efficiency and accuracy. Problem Solving: Enjoy tackling challenges related to data discrepancies and finding innovative solutions to improve data quality. I am committed to delivering high-quality data entry services that contribute to the smooth operation and success of any organization. If you need someone who combines speed with meticulousness, I’m here to help streamline your data management processes and achieve your goals.
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    Community Moderation
    Content Moderation
    Moderation Chatbot
    Problem Solving
    Online Research
    General Transcription
    Data Analysis
    Data Extraction
    Data Entry
  • $30 hourly
    I'm a highly adept customer and business liaison. You can trust me to learn your business, your business voice, and represent your brand confidently with your customers. With a solid background in IT, psychology, and communications, I can change gears from troubleshooting a customer problem to moderating social media chats to analyzing trends in customer interactions. I'm capable of working independently with no supervision. Utilizing your preferred business tools such as HelpScout, Asana, Slack, and Google Suite, I can jump right in and handle your customers' needs so you have time to focus on your business.
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    User Guide Writing
    User Acceptance Testing
    Technical Documentation
    Tutoring
    Social Media Management
    Email Communication
    Customer Service
    Technical Support
    Community Management
  • $14 hourly
    PROFESSIONAL SUMMARY Dedicated and self-motivated Customer Service and Administrative Professional with 10+ years of experience delivering key leadership and direction in client engagement, data management, and administrative support. Proven record of collaborating with internal departments and cross-functional teams to streamline operations and ensure high levels of client satisfaction. Demonstrates exceptional problem-solving skills, making competent decisions based on historical data and forecasting. Capable of meeting deadlines and prioritizing assignments to best support organizational goals and objectives. Able to work remotely from a home office environment.
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    Focus Groups
    Moderation Chatbot
    Community Moderation
    Topic Research
    Brand Research
    Research Documentation
    Writing Critique
    Writing
    Editing & Proofreading
    Content Research
    Content Rewriting
    Content Editing
    Content Writing
    Creative Writing
  • $50 hourly
    Dependable professional and Top 25 MBA graduate with experience in evaluating business proposals, directing programs on social impact, applying a human-centric approach to problem solving, and building lasting relationships. Leads with curiosity and drives toward results with strong attention to detail and the creation of repeatable processes. Tenacious ability to organize and synthesize large quantities of data into useful insights and recommendations.
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    Business Mathematics
    Mathematics Tutoring
    Engineering Management
    Art & Design
    Travel Photography
    Event Planning
    Sustainability
    Sustainable Design
    Design Thinking
    Social Impact Assessment
    Financial Analysis
    Business Proposal Writing
    Business Proposal
    Management Consulting
  • $275 hourly
    I’m an experienced executive leader with extensive experience in remote team leadership, organizational change management and building breakthrough business strategies to achieve transformational growth. Whether you need to improve your brand recognition, find a path through business integration or create a next-level business strategy, I can help. FINRA Series licenses 7, 9, 10, 63, 66 and 24. Extensive power point skills. Executive coaching on post-acquisition transition from small business roles to large corporate assimilation. Coaching for public speaking and executive presentations, in person and via video platform. 3d party, neutral staff & skills assessment with go-forward recommendations from coach-up to termination. Growth with an eye towards risk reduction. Organizational design and role definition.
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    Podcast Episode
    Podcast Content
    Change Communication
    Regulatory Compliance
    Post-Merger Integration
    Due Diligence
    Organizational Design & Effectiveness
    Compensation & Benefits
    Go-to-Market Strategy
    Growth Strategy
    Brand Strategy
    Presentation Design
    Management Consulting
    Analytical Presentation
  • $40 hourly
    I'm a seasoned bilingual customer service professional, experienced in translations, language tutoring, and voice overs. Also have experience in community management, data entry, etc.
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    Community Moderation
    Content Moderation
    Data Entry
    Voice Recording
    Voice-Over
    Voice Talent
    Translation
    Animals & Pets
    Dogs
    Editing & Proofreading
    Writing
    Real Estate Virtual Assistance
    Real Estate
    Community Management
  • $25 hourly
    UpWork (oDesk/eLance) has provided me with new opportunities to provide excellent service to a variety of clients. My work projects have allowed me to continue to further my skills in community management, moderator skills, forum posting, writing skills, as well as other areas. I am dedicated to providing the best service possible to each of my clients. A few of my strong work skills include: • Experience moderating communities long term on a variety of platforms • Social media manager, class facilitator, and board member for True Vine Branches Ministries (Facebook Page, Facebook Group, Pinterest, Instagram, Twitter, & Tumblr) • Ability to add new content for clients in a variety of interest topics • Experience as a live customer service operator • Ability to do online research and apply new knowledge • Experience as long-term editor for Lake Hub - GrandLake.com, LakeEufaula.com & LakeTexoma.com & other lake sites • Medical experience for 25 years • Teaching experience for 20 years through home teaching and working with special needs children (current with MaEd – Masters in Education) • Strong skills gained through multiple college degrees (top honors - graduated outstanding student in multiple areas) • Ability to manage a variety of work projects • Writing skills including SEO and web content management • Past experience as long-term youth group leader and service unit manager • Past experience as editor of statewide homeschool organization Please take a few minutes to review my complete profile for more information. I will be more than happy to answer any questions you may have.
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    Community Management
    Article Writing
    Blog Writing
    Content Writing
    Customer Service
    Forum Posting
    Microsoft Word
    Search Engine Optimization
    WordPress
  • $30 hourly
    Experienced Content Moderator with a demonstrated history of working in the retail and e-commerce industry. Strong operations professional with experience in moderating all types of content across various social media platforms.
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    Community Moderation
    Community Guidelines
    Administrative Support
    Social Media Management
    Email Support
    Social Media Content Creation
    Social Media Content
    Content Moderation
    Facebook
    Microsoft Excel
    Data Entry
  • $18 hourly
    🎮 Gaming Enthusiast Turned Virtual Assistant Greetings! I'm Michelle, and I've been deeply involved in the gaming industry for over a decade, starting as a volunteer back in 2010 and transitioning to Upwork in 2015. My journey through this vibrant world has equipped me with a versatile skill set that extends beyond just gaming. 🚀 A Diverse Skill Set to Power Your Projects Throughout my career, I've tackled a wide array of roles and responsibilities: 📅 Virtual Assistant: I excel at managing schedules and keeping things organized. 🎮 Project Management: Experience with mobile game development teams. 💼 HR Management: Skilled in recruiting and team coordination. 💬 Live Chats: Proficient in handling real-time customer interactions. 📧 Ticket and Email Handling: Ensuring prompt and effective communication. ⚙️ Game Admin Tasks: Including server monitoring and upkeep. 📱 Social Media Management: Crafting engaging online presences. 📊 Research and Data Entry: Gathering crucial contact information and statistics. 🌐 Community Management: Nurturing communities on platforms like Discord and forums. 🎯 In-Game Expertise: Offering services as a pilot for leveling or currency farming. 🎥 Content Creation: Crafting compelling social media promotions. 🔧 Tools of the Trade I'm proficient with a range of tools and platforms, including: 📊 Microsoft Office Suite (Word, Excel, PowerPoint) 📑 Google Docs and Sheets 📅 Asana, JIRA, Mantis ✉️ Mailchimp 📋 Trello 💬 Slack, QQ, Discord 🌟 Personal Interests Fueling My Passion Beyond work, my personal interests include: 🎮 Video Games/Online Games 📺 Anime 📚 Manga/Manhwa 🌎 Learning languages 💡 Eager to Learn and Adapt While I continue to broaden my horizons beyond gaming, I remain most comfortable with gaming-related tasks. I'm a fast learner, adaptable to new concepts, tasks, and teams, and I'm excited to take on new challenges in the year ahead. 🔗 Explore My Portfolio Please take your time to explore my work history and client feedback for more insights into my skill set and experiences. If you have a project that could benefit from my expertise, don't hesitate to reach out. Let's create something great together!
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    Customer Service
    Email Support
    Game Testing
    Microsoft Word
    Microsoft Excel
    Customer Support
  • $129 hourly
    A C-suite recommended Director of Content Marketing who collaborates with leaders, SMEs, and sales to develop compelling thought leadership content that drives engagement and leads in B2B and B2C environments. Dr. Steve Ambrose has more than 30 years across many facets of healthcare, data, and technology, which lend to in-depth multimedia content and healthcare communications with top leaders—serving needs in B2B and B2C environments. Recently, his content contribution led a 151% YoY increase in site traffic and sales leads for a $3.2B health tech centaur. Google the term "Red Hot Healthcare" and you'll learn all about the value, expertise, and experience I have delivered, garning recommendations from many well-known senior leaders and organizations across the healthcare ecosystem. My last role in content creation, strategy, and marketing led to a 151% year-over-year increase in website traffic and driving MQL captures for a $3.2 billion health tech centaur. Plus, I helped lead our corporate podcast, which went from zero to 30,000+ downloads in under a year. You can absolutely find less expensive options than me—and if money is a major factor, please do so. As a proven 30+ year healthcare veteran and content champion, I left my last full-time role with "hire" recommendations from the chief marketing officer and VP of content marketing. You will not be disappointed with my energy, professionalism, experience, and ability to generate quality content that supports B2B and B2C marketing and business needs. PROFICIENCIES: • Creating, producing, and hosting well-framed and engaging podcast/vodcasts (personal and business brands) • Writing comprehensive, senior leader level white papers, industry reports, decks, FAQs, web content, blogs, and more • Senior-level editing and competency review on written pieces and website content • Creating topics and LOQs, as well as demand generation for attendance, to drive engagement and sales through webinars and live events. Wide and deep knowledge and experience across healthcare. Familiarity with the following topics: • Value-based care (APMs, ACOs, MSSPs, CMMI, value engineering, MSOs) • Population health (SDoH, health equity, SVI, closed-loop referrals) • Data (unified record, data readiness, interoperability, data governance, FHIR, data platform/lakes) • Technology (EHR, FHIR, PaaS, AI/ML, graph database technology) • Revenue cycle management and financial experience • Patient engagement, patient experience, and consumerism • Retail health entrants and business differentiation • Public health/government (Medicaid, 1115 waviers, whole person care, policy, TEFCA) • CRM (acquistition, retention, campaigns) • Life sciences (RWE, digital therapeutics, DTC, integration with providers) • Updates/trends with payers, providers, payviders, digital health, government segments, life sciences • Metaverse, NFTs, and digital twin technology
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    White Paper Writing
    Web Content Development
    Healthcare
    Thought Leadership Content
    Press Release Writing
    Podcast
    Content Editing
    Digital Marketing
    Content Marketing
    Content Strategy
    Content Management
  • $20 hourly
    CUSTOMER SERVICE SPECIALIST Detail-oriented and organized call center specialist with a strong track record of providing excellent customer service and exceeding performance metrics. Dedicated and motivated professional with a strong background in healthcare advocacy, customer service, and community engagement. Excellent communication and interpersonal skills, with a proven ability to build relationships and influence positive change. Skilled problem-solver with a background in handling high call volumes and managing customer inquiries in a fast-paced call center environment. EXPERIENCE CUSTOMER SERVICE/SALES Dish Network. Englewood, CO Worked in a call center with team members to create tailored solutions for customer needs in a fast-paced environment. Answered inbound calls, Email and live chat. Achieved sales targets and exceeded customer expectations through excellent communication and problem-solving skills. Utilized CRM software to track customer interactions and maintain accurate records for follow-up communication. Trained new team members on product knowledge, sales techniques, and customer service best practices. CALL CENTER REP/RETIREMENT SPECIALIST Janus Financial. Denver, CO Achieved sales targets and exceeded customer expectations through excellent communication and problem-solving skills. Handled customer complaints with empathy and professionalism, turning potentially negative experiences into positive outcomes. Trained new team members on product knowledge, sales techniques, and customer service best practices. Inbound and outbound telephone calls, facsimile, emails, Live Chat and more. Credit Analyst / Customer Service Representative / Fraud Detection Specialist American Express- Phoenix, Arizona Conducted thorough credit analysis for customer applications, ensuring compliance with company policies and industry regulations. Provided exceptional customer service in a high-volume call center, handling inquiries, resolving issues, and promoting customer satisfaction. Identified and investigated fraudulent activities through proactive monitoring and analysis of transaction patterns. Utilized [specific fraud detection tools/software] to mitigate risks and protect financial assets. Collaborated with cross-functional teams to implement effective fraud prevention strategies. Recognized for achieving [specific achievement or recognition], contributing to the company’s success in maintaining high standards of service and security. Other Lifetime Career Experiences Aurora Loan Services- Mortgage Loan Purchaser Country Financial- Retirement Specialist, Insurance Agent American Express-Credit Analyst, Fraud Detector, Customer Service Lead, AT&T-Cell Phone Directory Assistance Operator EDUCATION Platte Canyon High School-Diploma 1991 Concorde- Certified Nursing Assistant, QMAP, Practical Nurse Prerequisite Program Ball State University- General Studies Kaplan University- Finance & Retirement
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    Data Entry
    Customer Satisfaction
    Social Media Marketing
    Affiliate Marketing
    Content Writing
    iPhone & iPad Apps
    Messaging System
    Customer Care
    Virtual Assistance
    Community Moderation
    Customer Retention
    Customer Service
    Social Media Account Setup
    Online Chat Support
  • $100 hourly
    UX Researcher with 5 years of experience leading teams and executing research projects across software, fin-tech, agriculture, automotive and energy industries. Proven ability to develop innovative UX studies for next-generation platforms, communicate strategy and user requirements/desires into actionable feedback for design teams to create delightful user experiences. Skilled in connecting research & design to broader business value, customer experience and strategic objectives, formulating strategic recommendations and aligning stakeholders.
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    UX Research
    Competitive Intelligence
    Data Analysis
    Qualitative Research
    Focus Group Moderation
    Quantitative Research
    Competitive Analysis
  • $25 hourly
    Hello! I am so glad to grab your interest, and hope that there is something that I can help you with. I have recently left the teaching profession for a less stressful environment, which has been fantastic. However, I do miss the creative portion of my music teaching. - I have always enjoyed reading aloud, and have been told that I am very enjoyable to listen to - I have formal vocal training - I love finding errors or small imperfections and fixing them - I enjoy helping and being useful so that something is successful - I very much enjoy being a part of the bigger picture, and helping make things work
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    Beta Reading
    Content Moderation
    Community Moderation
    Audio Transcription
    Audiobook Narration
    Medical Narration
    Video Narration
    Audiobook
    Narration
  • $10 hourly
    I've used Discord and other forum communities for 15 years, and have moderated many different applications including: Minecraft, Roblox, Garry's Mod, Discord and much more.
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    Communications
    Tech & IT
    Community Moderation
    Content Moderation
  • $18 hourly
    Diligent and personable office assistant with over 2 years of experience in supporting the daily operations of a professional office setting. Equipped with strong problem-solving skills and a keen eye for detail, I thrive in dynamic environments. Additionally, I am an effective collaborator and excel in roles that require harmonious group interactions.
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    Google Docs
    Administrative Support
    Content Moderation
    Customer Service
    Data Entry
    Google Sheets
    Google Slides
  • $20 hourly
    Let me complete these type of tasks for you: 1. Data entry/Typing/Editing: Paperwork into digital. Audio into digital. Quick copying. Constructive review on your paperwork. Editing your paperwork. 2. Social Media Management (Facebook/Instagram): Work with you to create posts. Manage group chats/forums/pages as moderator/admin. 3. Beginning Lead Generation: Scrape Google Maps/Instagram/Websites for e-mails/phone numbers/names/positions. Document onto Excel or other forms. 4. Advertisement Construction: Write/Place ads on Craigslist/Ebay/Offerup etc, Relay sales back to you to sell, etc. 5. Surveys and Product Reviews: Help you create surveys or can attempt to do so myself. Produce constructive criticism/positive feedback. Can do so on your website/advertisement/product etc. 6. Customer Service Extraordinaire: Virtual assist you in your business by answering or calling out by phone. Send and receive emails/texts assisting customers. Moderate forums/websites. Ambitiously training myself for lead generating and SEO duties. (I've got to learn somehow!) I am an excellent typist, able to type at least 60 WPM. Great at writing and editing content as well. Humble personality, very organized and easy to train as well as get along with. Multitasking, I can do with my eyes shut and still be able to produce quality work for you. Communication is very important to me and will always follow up to ensure quality and complete progress. Let me know if there is anything I can do for you! My previous roles, pulled from my resume and what I would like to build my career into: A well-seasoned bartender with 15 years of infused experience who has held numerous "rolls" in the restaurant industry, is looking for a sweet and savory brand new start in the career of remote online duties. Anywhere from marketing, data entry, product/survey participation, typing/proofreading/editing is the type of work that is being pursued. A sharp customer service skill set that has been marinating for most of those 15 years, are joined with a natural tendency to up-sell products for maximum profits. Proving to continuously hold lead ticket sales as a server/bartender, overly appreciative to have worked 800 dollar hours, still has kept a large number of followers throughout the years. Having the ability to keep clients retained with a honeyed personality, as well as being honestly opinionated, will be "flavorable" for your merchandise reviews and upcoming business prosperity.
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    Video Game Coaching
    Grammar & Syntax Review
    Product Review
    Game Testing
    Video Game Review
    Customer Service Chatbot
    Real Estate Lead Generation
    Email Sourcing
    Phone Communication
    Typing
    Communication Etiquette
    Editing & Proofreading
    Online Chat Support
    Sales & Marketing
  • $18 hourly
    EXPERTISE Demonstrates exceptional customer service skills across multiple channels, including phone support, email communication, and crisis management, while maintaining HIPAA compliance and data security protocols. Successfully supervised and coached a remote team of 25 professionals, implementing performance standards that improved team efficiency and customer satisfaction metrics. Proficiency in enterprise software including Salesforce, Zendesk, SharePoint, 8x8, Slack, and MS Office Suite, with ability to quickly adapt to new technological platforms. Managed complex payment processing operations, including accounts payable, credit card/ACH transactions, and settlement arrangements, maintaining accurate financial records and meeting all compliance requirements. Experience in technical support and troubleshooting, providing step-by-step resolution guidance and maintaining detailed documentation of solutions.
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    Complaint Management
    Senior Adult
    Notarization
    Legal
    LEED Consulting
    Supervision
    WeChat
    Data Entry
    Customer Service
    Phone Communication
    Community Management
  • $25 hourly
    * I would love to help with any music or art you are working on, I have lots of examples of my work * I can help you produce your music for pretty cheap if you'd like * I can teach Guitar and Bass, and music theory, if you need lessons * 20 years of music and art experience * Worked hard from earliest years, and gained a wealth of experience in various fields & settings * Passionate about art, music, social sciences, neuroscience, technology, history, economics, and culture * Studied in the fields of Psychology, Sociology, Criminology, Secondary Education, History, English, Social Work, & Neuropharmacology at 3 different colleges and universities. * West Virginia University * Longwood University * Community College of Baltimore County * Volunteered time as an administrator on a global Xenforo forum with nearly 500,000 members worldwide Primary work experience has been in: * ICT / Low Voltage Cabling * Data Centers * Office Buildings * Residential Installs * Customer Service * Food Service A few projects and clients: * Reston Metro - Reston, VA * NIH / NIAID - Rockville, MD * AWS - Virginia, Oregon, California * LinkedIn - Sterling, VA * Sallie Mae - Newark, DE * McKinsey & Co. - Washington, D.C.
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    Article Writing
    Creative Writing
    Music Lesson
    Songwriting
    Editing & Proofreading
    Writing
    Music Production
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