Hire the Best Customer Engagement Freelancers
in the United States
Fredericksburg, Virginia
Are you looking for a dependable professional who can test your applications, provide technical support, and handle administrative tasks efficiently? I am a Mobile & Web App Tester, IT Support Specialist, and Virtual Assistant dedicated to helping businesses improve software quality, resolve technical issues, and streamline daily operations. I specialize in manual testing of mobile applications, websites, and software platforms. I identify bugs, usability issues, and performance problems while providing detailed reports and actionable feedback to improve user experience. In addition to testing, I offer IT support services including troubleshooting hardware and software issues, system setup, user support, software installation, and technical assistance. As a Virtual Assistant, I can manage administrative tasks, data entry, web research, email management, scheduling, and customer support. My goal is to deliver accurate work, clear communication, and reliable support that helps clients save time and achieve better results. Services I Offer: • Mobile App Testing (Android & iOS) • Website Testing • Software Testing • Manual QA Testing • Bug Reporting & Documentation • User Experience Testing • IT Support & Troubleshooting • Technical Support • Virtual Assistance • Administrative Support • Data Entry • Web Research • Email Management • Customer Support I am committed to professionalism, attention to detail, and client satisfaction. Let's work together to ensure your software performs flawlessly and your business runs smoothly. App Tester, QA Tester, Manual Tester, Mobile App Tester, Android Tester, iOS Tester, Website Tester, Software Tester, Quality Assurance, Bug Reporting, Technical Support, IT Support, Help Desk, Virtual Assistant, Administrative Support, Data Entry, Customer Support, Web Research, User Experience Testing, UAT Tester.
- Mobile App Testing
- Software Testing
- Manual Testing
- QA Testing
- User Acceptance Testing
- Functional Testing
- IT Support
- Virtual Assistance
- Administrative Support
- Data Entry
- Feedback & Satisfaction Survey
- Email Management
- Google Workspace
- Microsoft Office
- Documentation
- Survey
- Bug Reports
- Review Website
- Review or Feedback Collection
- Search Engine Optimization
Davenport, Florida
Hello! I have over 13 years of experience in social media marketing, managing campaigns across a wide range of platforms. I'm also skilled in Microsoft Word, email management, live chat support, and transcription. With a strong background as both a virtual assistant and a personal assistant, I bring reliability, efficiency, and a proactive approach to every project. I'm confident I can contribute real value to your team and help streamline your workflow. Let’s connect—I'd love to discuss how I can support your goals!
- Customer Engagement
- Social Media Management
- Social Media Content Creation
- Instagram
- Facebook
- Instagram Story
- Facebook Development
- Online Chat Support
- Content Marketing
- Chat & Messaging Software
- Instagram Plugin
- Email Communication
El Paso, Texas
Hi, I am Margarette Divine Dahbashi and currently trying the skills that I've learned from the BPO industry for 7 years to work as a freelancer. I previously worked as a recovery analyst which is specifically worked for commercial insurance to call doctor's offices, clinics, and other providers for the insurance overpayment. I can work under pressure which I gained from working calling patients as well when I used to work as a collector. Also recently I have worked as a Virtual assistant which helped me gain more skills in email and chat support. I have worked with some software such as Slack, Google Meets, Microsoft, Hubspot, WordPress, PureChat and Loom.
- Customer Engagement
- Medical Records Software
- Data Entry
- Customer Support
- Customer Experience Research
- Inbound Inquiry
- Customer Service
- Social Customer Service
- Athena Software Penelope
- eClinicalWorks
- Phone Communication
- Client Management
- Medical Billing & Coding
New Smyrna Beach, Florida
E - C O M M E R C E S P E C I A L I S T | CUSTOMER EXPERIENCE/ DMCA IP violations specialist Customer Experience Leader | Community Management Expert Passionate about delivering top-tier customer experiences and building strong brand communities. With a proven track record in e-commerce support, order management, and customer satisfaction, I specialize in streamlining support processes and enhancing customer interactions. Certified CX leader and DMCA , IP compliance specialist.I bring expertise in managing customer inquiries, optimizing support workflows, and improving retention strategies. Whether it’s email support, live chat, or order processing, I’m dedicated to providing seamless and efficient solutions. ✨ Core Skills & Expertise: ✔ Email & Chat Support ✔ Customer Satisfaction & Retention ✔ Payment & Order Processing ✔ Ecommerce & Shopify Support ✔ Customer Relationship Management (CRM) ✔ Gorgias & Slack 💼 Work Experience: - SHEIN, Amazon, leading E-commerce clothing brand Let’s work together to create exceptional customer experiences! 🚀
- Community Management
- Customer Service
- Email Support
- Inbound Inquiry
- Online Chat Support
- Payment Processing
- Customer Satisfaction
- Gorgias
- Ecommerce
- Account Management
- Customer Relationship Management
- Slack
- Shopify
Sacramento, California
Hi, I’m Regina 😊 I help businesses improve their email marketing through strategic campaigns, automations, and customer journey flows that help keep leads and customers engaged instead of slipping through the cracks. Most clients come to me when their emails feel scattered, inconsistent, or they know they should be doing more with email but don’t know what the next step should be. I help create a clear, organized system behind the scenes so everything works together more effectively and feels easier to manage long term. Credentials & Expertise: ✔ $1M+ earned for clients as a Top Rated Plus freelancer ✔ Experience across Klaviyo, HubSpot, Mailchimp, and similar platforms ✔ Background in business + technical systems What I Bring to Your Business: ✔ Organized email systems that work together ✔ Automations for leads, customers, and ongoing engagement ✔ Campaigns that feel consistent and on-brand ✔ Better targeting so customers get more relevant emails ✔ Clear planning behind the scenes so email feels easier to manage ✔ Strategy focused on long-term growth and retention Extra Value for My Clients: ✔ Custom strategy flowcharts to map out your email system ✔ Clear planning for automations, campaigns, and follow-up ✔ A more organized view of how your emails work together ✨What Clients Say✨ ✔ “Regina mapped out our full email lifecycle with a detailed flowchart before building anything. She identified gaps in our customer journey, cleaned up our segmentation, and implemented automations that actually made sense together. What felt scattered before is now a clear, structured system.” ✔ “We brought Regina in during a migration and she handled everything from setup to integrations and automation. She made sure nothing broke, improved the overall structure, and left us with a system that’s much easier to manage and build on.” ✔ "Regina was incredibly organized and easy to work with throughout the entire project. She helped simplify what felt overwhelming, explained things clearly, and built a much more structured email system that finally made sense for our business.” 📩 Thanks for taking the time to read my profile! I’d love to learn more about what you’re working on. Send me a quick message and let’s chat. :-)
- Email Marketing
- Email Campaign
- Email Marketing Strategy
- Email Marketing Consultation
- Mailchimp
- HubSpot
- Klaviyo
- MailerLite
- Constant Contact
- Email Automation
- Email Design
- Email & Newsletter
- Email Template
New York, New York
I build MVPs that are production-ready, and ship faster than traditional dev cycles. As a Lovable.dev, Replit Base44 Top-Rated Freelancer on Upwork with 100% Job Success, I help founders go from AI-driven prototypes to revenue-ready apps with Lovable + Supabase, Replit, Bolt Base44 or Cursor. As an AI Engineer and Full Stack Developer with 13+ years of experience transforming complex ideas into market-ready products. I specialize in 0-to-1 launches, having built scalable backend systems for SaaS, payments, fintech, and consumer applications. - Expert in AI integration and modern development with Lovable, Replit, Bolt and Cursor - Full-stack mastery: ReactJS, NodeJS, TypeScript, Java, HTML/CSS3, Supabase, Postgres, Mongo, NoSql - Proven track record launching MVPs that scale from startup to enterprise - End-to-end project ownership with transparent communication I build what’s lovable to clients: • Lovable SaaS MVPs (not Figma mocks that never ship) • Lovable AI tools with GPT + multi-model reasoning • Lovable CRMs that auto-nurture leads • Lovable internal systems (no more dev tickets, just results) My stack? Pure lovable synergy: Lovable.dev (UI & rapid SaaS scaffolding) Supabase (real-time DB, auth, edge functions) Make (automation + integrations) Relevance.ai (AI agents & workflows) Framer (UX polish & storytelling) Hire me if you want: → Systems that feel production ready to users and scale silently → AI that works today (not "someday") → Zero micro-management. Just delivering results, fast. I’m ideal for AI product owners/CEOs, SaaS founders, agencies & AI teams who demand high level execution - not just code. Let’s make your vision lovable. Skills & Expertise Lovable Website Development User Experience Design Responsive SaaS Design UI/UX Wireframing & Prototyping Typography, Color Theory, Layout, Grid Systems Mobile-First & Cross-Browser Compatible Design Animation, Microinteractions, Parallax & Scroll Effects Branding, Visual Identity, Illustrations, Custom Icons A/B Testing, Conversion Optimization, SEO Basics Frontend Development Next.js / React (via Lovable exports) TailwindCSS for scalable design systems Supabase Auth + DB + Edge Functions API integrations (Stripe, Twilio, OpenAI, Resend) AI-Enhanced Workflows AI Copywriting & Prompt Engineering (OpenAI, Claude) Conversational UI (AI chat/assistants) Data Visualization & Analytics Dashboards Automated pipelines (Make, Supabase events) Design Thinking, Persona Creation, User Flows, Storyboards Keywords: Lovable, Lovable.dev, Lovable developer, Lovable expert, Lovable MVP, Lovable app builder, Lovable bug fix, Replit, Replit developer, Replit agent, Bolt, Bolt.new, Bolt.new developer, Base44, Base44 developer, v0, v0.dev, Cursor, Cursor AI, vibe coding, vibe coder, AI MVP builder, AI app developer, AI-powered web apps, Supabase, Supabase integration, Supabase auth, full-stack AI apps, SaaS development, startup MVP, MVP development, no-code to production, rapid prototyping, AI prototyping, Stripe integration, API integration, React, Next.js, TypeScript, Tailwind CSS, responsive design, UI/UX design, web app development, mobile-first design, dashboard development, admin panel, user authentication, real-time database, edge functions, serverless, Vercel deployment, production-ready apps, scalable web apps, OpenAI integration, Claude integration, AI automation, workflow automation, custom web applications, client portals, SaaS platforms, fintech apps, healthcare apps, e-commerce apps, landing pages, conversion optimization, cross-browser compatibility, Figma to code, design to development, full-stack developer, AI engineer, prompt engineering
- Minimum Viable Product
- AI Development
- AI Platform
- SaaS Development
- Supabase
- PostgreSQL
- MongoDB
- TypeScript
- AI Marketplace
- React
- Full-Stack Development
- JavaScript
- NodeJS Framework
How it works
Post a job for free Post a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
Katja Krohn
Summa Linguae
How do I hire a Customer Engagement Freelancer in the United States on Upwork?
You can hire a Customer Engagement Freelancer in the United States on Upwork in four simple steps:
- Create a job post tailored to your Customer Engagement Freelancer project scope. We'll walk you through the process step by step.
- Browse top Customer Engagement Freelancer talent on Upwork and invite them to your project.
- Once the proposals start flowing in, create a shortlist of top Customer Engagement Freelancer profiles and interview.
- Hire the right Customer Engagement Freelancer for your project from Upwork, the world's largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Customer Engagement Freelancer?
Rates charged by Customer Engagement Freelancers on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Customer Engagement Freelancer in the United States on Upwork?
As the world's work marketplace, we connect highly-skilled freelance Customer Engagement Freelancers and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Engagement Freelancer team you need to succeed.
Can I hire a Customer Engagement Freelancer in the United States within 24 hours on Upwork?
Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Customer Engagement Freelancer proposals within 24 hours of posting a job description.
Find more freelancers
Top states for Customer Engagement Freelancers in the United States
- Social Customer Service Specialists in North Carolina
- Customer Retention Specialists in Colorado
- Customer Retention Specialists in Florida
- Zendesk Specialists in Washington
- Customer Acquisition Strategy Freelancers in Florida
- Zendesk Specialists in North Carolina
- Zendesk Specialists in California
- Zendesk Specialists in Texas
- Customer Service Representatives in North Dakota
- Customer Service Representatives in South Carolina
- Customer Service Representatives in California
- Customer Service Representatives in Texas
- Social Media Account Setup Freelancers in Pennsylvania
- User Experience Strategy Freelancers in Illinois
- User Experience Strategy Freelancers in Massachusetts
- User Experience Strategy Freelancers in Virginia
More top skills in the United States
- Customer Experience Specialists in the United States
- Customer Retention Specialists in the United States
- ManyChat Freelancers in the United States
- Customer Retention Strategy Freelancers in the United States
- Messenger Marketing Freelancers in the United States
- Customer Service Representatives in the United States
- Community Moderation Freelancers in the United States
- Zendesk Specialists in the United States
- Customer Acquisition Strategy Freelancers in the United States
- Appointment Setters in the United States
- Forum Moderators in the United States
- Journey Mapping Freelancers in the United States
- Marketing Consultants in the United States
- Customer Research & Insights Freelancers in the United States
- Online Community Managers in the United States
- Yelp Management Specialists in the United States
Similar Customer Engagement Freelancer Skills
- Customer Engagement Professionals
- Customer Success Managers
- Customer Experience Specialists
- Social Customer Service Specialists
- Messenger Marketing Professionals
- Customer Retention Specialists
- ManyChat Professionals
- Interactive Marketers
- Customer Journey Mapping Consultants
- Customer Service Representatives
- Appointment Setters
- Social Media Assistants