Hire the best Customer Retention Specialists in Colorado

Check out Customer Retention Specialists in Colorado with the skills you need for your next job.
  • $30 hourly
    "Expert in entertainment, content and polish. Savant in details and structure. Obsessively persistent until perfection is obtained." - Experienced in Premiere Pro, After Effects, Photoshop and Audition - I'll complete any project quickly and efficiently - Any unknown skills will be learned and mastered
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    Audio Engineering
    Video Editing & Production
    Adobe After Effects
    Adobe Premiere Pro
  • $50 hourly
    I'm a top-ranked leader of top-performing leaders (including 6 years as a field trainer/recruiter). Expertise in every aspect of sales leadership and management including sales, team development, plan achievement, customer satisfaction, clientele development, P&L management, inventory control, talent management, onboarding, and succession planning. I am a value-based leader that truly lives a company's values every day and in every interaction. My legacy at work is the talent I have been able to develop and promote. I'm consistently recognized for development programs and work done at the store level to build the future business leaders, lower turnover, and create an exceptional customer experience. I have spent the past two years honing my personal selling skills and consulting with businesses on their technology needs and software stack, while becoming a trusted advisor. My role currently involves bringing new and emerging technologies to my clients to keep them ahead of their competitors and gain immediate ROI. In my roles I am asked to enter businesses and identify opportunities to drive key KPI's like traffic, conversion, average dollar, average unit, and yearly spend. It honed a unique skill set that lets me see beyond the surface of a business and into the core opportunities. One client recently stated that he couldn't believe his field teams missed several of the opportunities I was able to point out. I also have expertise in: Onboarding process creation. In two roles I designed the on boarding process that is still in use at those brands today. Training and development program creation. Talent assessment and management program creation. Leadership development and leadership assessment. Facilitation and event speaking. I am consistently asked to present at several universities business schools and fraternities about building businesses. I'm a retail technology expert. I know the systems, the programs, and have an extensive list of partners to create custom solutions for companies. I'm also a trucking, construction, asset tracking, and transportation technology expert. EV - specifically charging, charging stations, installations, and project management around EV. Project management expert. What you can expect working with me: Commitment to winning. This means a lot of things to a lot of people, but to me it means simply that my customers are always satisfied and willing to refer me. Prompt and efficient communication. I do not believe in others waiting for results or responses from me. My clients regularly complement my willingness to say what needs to be said and challenging the status quo in all the projects I work on. I believe that we can't move forward if we are stuck to an idea that can be improved upon. Another compliment my clients give me is that I'm always listening. I don't want to miss the best idea and it may come from any direction.
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    Customer Experience
    Technology Management Solutions SIMS
    Journey Mapping
    Business
    Consultation Session
    Customer Retention Strategy
    Technical Project Management
    SaaS
    Business Management
    Customer Satisfaction
    Growth Strategy
    IT Consultation
    HR & Business Services
    Company Policy
  • $35 hourly
    Seasoned Sales Operations and Customer Experience expert specializing in various roles across technology platforms with a heavy focus in travel, events, and logistics. Cross-functional team player with an active role in revenue generating organizations such as Sales, Marketing, Customer Success, Product and Operations to maximize client health and drive revenue for net-new customers and existing clients. Ability to wear many hats; consistently managing multiple projects at once and adept at critical thinking and problem solving in various processes and systems, exceeding job expectations and requirements all while driving company revenue.
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    Relationship Management
    Customer Experience
    CRM Software
    Looker
    Invoicing
    Microsoft Excel
    Asana
    Salesforce
    Account Management
    Journey Mapping
    Customer Service
    Jira
  • $25 hourly
    I'm a Customer Success Manager with experience in building and maintaining customer relationships, account retention, upsell selling, and ensuring that customers are successful and receiving value/ROI. My role requires exceptional communication, active listening, time management, organizational and data entry skills. I'd love to help you be successful as well by assisting with any sort of data entry, transcription or captioning projects that you may have!
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    Typing
    Scheduling
    Project Management
    Communications
    Active Listening
    Presentations
    Upselling
    Email Communication
    Google Workspace
    Relationship Building
    Customer Relationship Management
    Time Management
    Microsoft Office
    Meeting Notes
  • $49 hourly
    Are you looking for an Email Expert with 8+ years experience who is focused on producing the highest quality work in the most efficient time? I've mastered how to find out what your audience likes to receive after sending hundreds of thousands of emails My name is Elijah and I've garnered my experience through working with startups as well as established brands. Boosting conversion rate, increasing profits, and automating your backend is my forte. I have notable experience with the following: 👑Klaviyo ~ Know it like In-N-Out 👑Email & SMS ~ This is our only service! 👑Deliverability ~ I'll ensure you're achieving the highest click/open rate 👑Optimization ~ Constantly A/B test everything! 👑Automation ~ These are evergreen flows (for the most part) 👑Design & Copywriting. ~ We handle every piece of design & copy from your pop-ups to your weekly newsletter to your flows 👑And anything else that's done through an ESP. Proactive communication and over delivering is what drives me! Credentials include: ⭐ Klaviyo Partner ⭐Shopify Partner ⭐SMS Bump Partner ⭐Optimonk Partner
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    Klaviyo
    Email
    Email Design
    Email Deliverability
    Email Automation
    Customer Retention Strategy
    SMS
    Email Communication
    Design Writing
    Ecommerce Marketing
    Email Marketing Strategy
    Email Copywriting
  • $80 hourly
    Innovative, hands-on certified product manager that excels at business strategy, translating vision into executable plans, and inspiring teams to achieve results. I am equally skilled between technical product management and go-to-market strategy. Broad experience contributing to a holistic understanding of business operations including product management, commercial strategy, content operations, data science, sales/marketing, and technology platforms.
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    Communications
    Critical Thinking Skills
    Data Management
    Data Analytics & Visualization Software
    Problem Solving
    User Experience
    Strategy
    Business Management
    Product Roadmap
    Jira
    Go-to-Market Strategy
    Product Strategy
    Product Management
  • $48 hourly
    I have always been a collaborator, amicable to everyone, creative and resourceful, and a great conversationalist with a passion for results. In my experience, B2B marketing and customer success offer me the perfect blend of analytical strategy and a free range of artistic creation to transform data into actionable narratives that deliver measurable results for my team and the company. My adaptability and perseverance have taken me this far, and my commitment to my family, faith, and dreams propel me forward into tomorrow.
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    Market Analysis
    Customer Segmentation
    Sales Enablement
    Sales Call
    Adoption
    Customer Retention Strategy
  • $45 hourly
    I have 6 years of experience managing my own Short Term Rental listings, currently hosting 9 listings, and have hosted over 2000 guest groups. I am well-versed in all aspects of Airbnb and VRBO management, including listing creation and optimization, guest communication, scheduling and coordinating cleaning and maintenance, and handling any issues that may arise.
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    Customer Support
    Recruiting
    Outbound Sales
    Hospitality & Tourism
    Customer Service
  • $150 hourly
    Recently wrapped up a role leading retention and lifecycle strategies at a stealth startup in healthtech, after helping to build, lead and develop the Lifecycle and Retention teams at Hims & Hers. I have over ten years of experience leading high-performing teams and competitive strategies to boost LTV, reduce CAC, and ultimately build unparalleled customer experiences across channels and platforms. Extensive experience in all things customer data— from segmentation strategies to driving data architecture to scale against evolving business needs. Core strengths include communication, organization, leadership, and team-building. Aptitude in building cohesive customer experiences, translating brand value across channels and platforms, and in fostering strong B2C relationships. I am also pursuing an MBA degree at Indiana University's Kelley School of Business, where I am honing my skills in strategic management of tech innovation and leadership. I thrive in fast-paced, collaborative and innovative environments.
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    Campaign Management
    Audience Segmentation & Targeting
    Marketing Operations & Workflow
    Direct Marketing
    Content Development
    Klaviyo
    Amplitude
    Looker
    Braze
    Business Strategy
    Content Strategy
    Performance Marketing
    CRM Development
    Customer Retention Strategy
  • $30 hourly
    Hello there! I am looking to offer my business communication skills to help those who are new to the industry, want to proof an email or letter prior to sending to a customer or client, administrative work, and any other items you may need!
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    Microsoft Word
    Communication Skills
    Email Communication
    Customer Service
    Customer Engagement
  • $200 hourly
    Guided by expertise in marketing campaign strategy, content creation, customer engagement, and brand identity, I believe in the power of automation and its transformative capabilities at all stages of the customer journey. I'm an expert at enabling marketing and customer success leaders do more with less. I specialize in helping B2B tech companies increase revenue and accelerate growth with both prospective and existing clients through organic channels that emphasize brand reputation and trust. Previous enterprise clients include Aruba Networks, Pure Storage, Essity, Hewlett Packard Enterprise, Genesys, Informatica, and TIBCO. I've led marketing and digital customer success programs within startups, services, tech giants, nonprofits, and the arts. I'm a marketer that gets customer success and a post-sale digital expert with a focus on revenue. My multi-industry experience has developed my unique approach, which combines a carefully crafted balance of both creativity and analytics to deliver tangible results and a superior customer experience.
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    Marketing Strategy
    Marketing Consulting
    HubSpot
    Marketing Automation Strategy
    Marketing Automation Audit
    Customer Segmentation
    Customer Retention Strategy
    Customer Lifecycle Messaging
    Customer Experience
    Customer Engagement
    B2B Marketing
    B2B Lead Generation
    Digital Marketing Strategy
  • $25 hourly
    Multi-Award winning sales & retention specialist with over a decade of experience in customer service. Tech background from individual projects. - Associates degree in computer science - Knows WordPress, HTML, JQuery and SEO - Experience in team building and management - Fluent in Google docs, Microsoft office suites. - Fast learner and a hard worker - Technical troubleshooting and problem-solving - Strong communication and multitasking skills - Attention to detail - Works well with a team - Experience training and coaching
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    Training & Development
    Outbound Call
    Inbound Inquiry
    Technical Project Management
    Sales
    Outbound Sales
    Customer Retention Strategy
    Phone Communication
    Management Skills
    Technical Support
    Customer Service
    Customer Support
    Tech & IT
    Email Support
  • $125 hourly
    Agency Owner: 14+ years of experience in talent management and HR/Recruiting Sourcing as a Service provider. Recruiting Research Sourcing Talent Acquisition Hiring Deep Web Search Talent Mapping Contact List Building Technical recruiting Technical Sourcing LinkedIn Certified Recruiting B.S. Business Administration from University of Southern California
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    Change Management
    Salesforce CRM
    Sourcing
    Gainsight
    Recruiting
    LinkedIn Recruiting
    Internet Recruiting
  • $50 hourly
    I'm a multi-skilled professional with 15+ years of experience helping companies and associations achieve their goals through learning & development, program/project management, customer retention, and coaching. I have a proven track record of improving efficiencies, organizing teams to implement change, increasing leadership capacity, and making sure all the details get accomplished. I'm committed to delivering high-quality work that exceeds expectations, so let's discuss how I can help you get your project accomplished! Testimonials: - "Jill was essential in pioneering new training initiatives for Guild so that they can do their jobs more efficiently. I really enjoyed working with her and consider her a true human-first manager who is able to balance her excellent people skills with her problem-solving skills." (G.S., Growth Coach) - "Jill was an incredible project lead for our employee resource group at Guild. She is someone who keeps teams on track with empathy, care, supportive communication, and a strategic mindset. That combination is hard to find! Jill truly cares about people and achieving metrics that can drive organizational success. Any team would be lucky to have Jill as someone who promotes a culture of positivity and success combined!" (M.T., Community Engagement Lead & Career Coach) - "I was so impressed with Jill’s enthusiasm, initiative, and attention to detail. In addition to coordinating curriculum and logistics for large-scale events, Jill was able to handle competing obligations with poise and professionalism. Furthermore, Jill was able to work with a wide range of stakeholders to create a unified team and vision." (H.R., VP Corporate Affairs)
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    Prosci Certified Change Practitioner
    Leadership Development
    Administrative Support
    Event Management
    Coaching
    Strategic Planning
    Communications
    Growth Strategy
    Facilitation
    Program Management
    Project Management
  • $70 hourly
    I'm a Customer Success professional with 12+ years experience. I thrive in building customer relationships, and do not shy away from offering strategic guidance or alternative perspectives. I have knowledge in Product Analytics and Experimentation, and am able to use data to help guide conversations to drive client relationships. * Proficient in Produce Analytics tools like Amplitude, Pendo, Mixpanel * Familiar with Experimentation and Personalization tactics and analyses. * Comfortable with traditionally uncomfortable conversations. I am extremely responsive and punctual, and look forward to collaborating.
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    Client Management
    Customer Satisfaction
    Customer Relationship Management
    Customer Onboarding
    Customer Experience Management Software
    Customer Development
    Customer Discovery
    Customer Experience
    Customer Engagement
    Customer Analysis
    Customer Care
    Analytics & Tracking Setup
    Analytics
    Customer Service
  • $20 hourly
    Seeking the opportunity to gain more work experience with others, impacting the community and individuals. Authorized to work in the US for any employer * Autism Experience * Word Processing * Organizational Skills * Special Needs * Tutoring * Classroom Management * Data Entry *Toxicology * Behavioral therapy * Classroom experience * Curriculum development * Infant care * Food preparation * Experience working with students * Management (2 years)
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    Management Skills
    Product Development
    Invoicing
    First Aid
    Time Management
    English Tutoring
    Curriculum Development
    Business Management
    Education
    Microsoft Word
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