Hire the Best Operations Managers
in Saudi Arabia

PMP Certified Project & Operations Manager with 13+ years of experience leading complex projects, scaling operations, and supporting executive teams across the US, Middle East, and Europe. $200K+ delivered on Upwork — 34 projects, 16,000+ hours, 100% Job Success, Top Rated Plus (top 3%). I help Founders, Executives, and Growing Teams bring order to fast-moving businesses through clear project execution, optimized operations, and the kind of cross-functional leadership that lets the business scale without the chaos. 🏆 Selected Career Highlights ▪ Led project delivery for 5+ years at one of the Middle East's largest on-demand delivery platforms — driving down delivery times and operational costs through structured process improvement and cross-functional coordination. ▪ Managed a 3,400-hour engagement as Project Manager and Account Executive for a US client services firm — owning end-to-end client operations, reporting, and delivery. ▪ Led ERP rollouts, anti-fraud systems, and fleet operations across eCommerce, IT, and emerging tech businesses. ▪ Served as Project Manager for Auditing and Cost Controlling at a Middle East estate group — building project budgets, running cost analysis, and delivering financial insights to senior stakeholders. ▪ Currently advising a Europe-based software and IT services company on operations, delivery, and growth strategy. 🎯 How I Work I bring structure where there isn't any. Every engagement starts with a clear scope, timeline, and budget, followed by weekly written updates so you always know where things stand. No surprises. No missed deadlines. No chasing me for a status report. Agile, Scrum, Waterfall, or hybrid — I adapt the method to the work, not the other way around. 💼 What I Deliver 📊 Project Management End-to-end delivery — scope, planning, budget, risk, stakeholder communication, documentation, and quality assurance. From initiation through closeout. ⚙️ Operations Management SOPs, KPI dashboards, process re-engineering, and cross-departmental coordination across Sales, Support, IT, Finance, HR, and Logistics — so leadership stops being the bottleneck. 🧑‍💼 Executive and C-Level Support Calendar, inbox, reporting, board preparation, and confidential coordination for founders, CTOs, and senior leadership. Strategic execution, not just admin. 🤖 AI and Workflow Automation Zapier, Make, and AI-driven tooling to eliminate manual work — automated reporting, CRM and ERP integration, and live KPI dashboards in Excel, Google Sheets, Power BI, and Tableau. 🛠 Tools and Platforms Microsoft Project, Primavera P6, Jira, Asana, ClickUp, Trello, Monday, Excel, Google Sheets, Power BI, Tableau, Google Workspace, Slack, Notion, Zapier, Make, ChatGPT, ERP and CRM integrations, REST APIs. 🎓 Credentials ▪ Project Management Professional (PMP), Project Management Institute ▪ MBA, University of the People ▪ Certified Cryptocurrency Expert, Blockchain Council ▪ Google Cloud Fundamentals, Google ▪ Fluent in English, Urdu, Hindi; conversational Arabic 📩 Let's Work Together If you're a Founder, Agency, or Growing Team looking for someone to own the project and operations layer of your business, send me a short note about what you're trying to get done. I'll come back with an honest read on whether and how I can help.

Are you an international business, fintech platform, or global logistics provider looking to scale or secure your operations in Saudi Arabia? Based permanently in Jeddah, I operate as a cross-border Operations and Corporate Compliance Specialist. I bridge the gap between global corporate standards and localized Saudi infrastructure, combining advanced data analytics (Google Sheets/Excel) with on-the-ground execution. I have extensive experience managing high-volume last-mile delivery operations for major 3PL ecosystems (up to 1,000+ active riders) and delivering critical corporate intelligence for international financial institutions. How I add value to your global operations: 📦 Global Last-Mile & Fleet Logistics: - End-to-end management of the courier lifecycle, including remote onboarding, SLA monitoring, and live dispatching. - Advanced performance tracking (Acceptance rates, late flags, and session hours) translated into dynamic executive dashboards. - Financial transparency control, including multi-rider cash collections and wallet reconciliation. 🛡️ International KYB & AML Corporate Compliance: - Sourcing authentic corporate registry data directly via official Saudi portals like Wathq. - Providing verified intelligence on Commercial Registrations (CR), capital allocation, and stakeholder networks for global AML and sanction screenings. - Strict data delivery operating in 100% alignment with Saudi Personal Data Protection Laws (PDPL). 🌍 Cross-Border Sourcing & Multilingual Operations: - Full professional fluency in English, Arabic, and Bengali, ensuring seamless communication across cross-cultural teams. - Specialized local field infrastructure support, including IVR phone testing and native KSA IP routing validation. I transform raw operational feeds and complex local portal data into clean, structured, and audit-ready data sheets. Let’s secure and optimize your Saudi market presence today!

Behind every smooth-running business, there is structure, clarity, and attention to detail. That's what I bring. I'm a Virtual Executive Assistant with nearly a decade of experience in operational and executive support - in international healthcare, finance, and beauty sector. I've managed multi-location clinic teams, reported directly to CEOs, and built the systems that keep daily operations running without constant oversight. I work with private clinic owners and business executives who need a reliable, senior-level right hand - someone who understands the whole picture, not just the task list. What I can take off your plate: - Calendar and email management - Patient and client communication - CRM organisation and database management - Document management and reporting - Workflow coordination and operational support - Travel and event planning What a CEO said about working with me: *“Fanny demonstrated exceptional professional growth, advancing from Receptionist to Operations Manager. Her work directly contributed to revenue growth and business stability during challenging periods. She handled challenges quickly and efficiently, always acting in the company’s best interest. She treated the company as her own and consistently took ownership of outcomes. Highly reliable, proactive, and solution-oriented—someone you can count on in any situation.”— CEO, Harangvölgyi Institute (full recommendation letter in portfolio) 🌍 I work across European and Middle Eastern time zones, offering flexible, responsive support throughout the day. If you need someone discreet, highly organised, and genuinely invested in how your business runs - send me a message.

Executive Assistant & Operations Manager with 6,800+ hours and $80K+ earned on Upwork — the trusted right hand for founders, CEOs, and e-commerce brands who need someone to take real ownership of operations, not just check boxes. For 10+ years I've been the operational backbone for executives across e-commerce, SaaS, FMCG, IT, and hospitality — including senior roles inside Noon (MENA's largest e-commerce platform) and Souq (acquired by Amazon). On Upwork, I've supported CEOs, CTOs, CFOs, and founders with everything from Stripe and subscription oversight to Amazon listings, Notion workspaces, hiring pipelines, and day-to-day executive support, so leaders can stop drowning in admin and get back to building. CLIENT OUTCOMES FROM MY UPWORK HISTORY ✓ Ran a $36,000+ Executive Assistant engagement across 2,279 hours — set up and managed the client's Stripe account, handled subscription oversight, and ran financial operations end-to-end ✓ Built and operated a Notion-based communications and operations function for an e-commerce and real estate entrepreneur — 1,636 hours, single retainer ✓ Improved an Amazon, Shopify, and eBay seller's sales by 30% as their executive assistant, managing listings, competitor analysis, and price intelligence ✓ Delivered 699 hours of US-hours customer support for a high-volume operation — full Zendesk and FrontApp coverage ✓ Recruited 400+ candidates across IT, e-commerce, FMCG, Oil & Gas, Healthcare, and Hospitality ✓ Maintained a 100% Job Success Score across 47 completed contracts HOW I SUPPORT FOUNDERS AND EXECUTIVES Executive Support — Inbox triage, calendar management, scheduling, meeting prep and notes, follow-ups, travel coordination, expense tracking, and the dozens of small things that quietly drain a leader's week. Operations Management — SOP creation, workflow design, vendor and supplier coordination, KPI tracking, weekly operating cadence, and clean handoffs between departments. Project coordination — Sprint planning, deliverable tracking, stakeholder reporting, Agile cadence, and keeping cross-functional teams accountable to dates. E-commerce Operations — Amazon listings and Helium10/Jungle Scout research, Shopify and eBay store ops, competitor analysis, price intelligence, supplier research, and customer service. Financial operations support — Stripe setup and subscription management, billing and reconciliation, QuickBooks bookkeeping support, invoicing. Technical recruiting — Sourcing, screening, scheduling, interview coordination, onboarding documentation. Customer support — Zendesk, FrontApp, multi-channel coverage, ticket SLAs, escalation handling. MY DAILY TOOL STACK Notion • ClickUp • Asana • Monday • Trello • HubSpot • Bitrix24 • Zoho CRM • Helium10 • Jungle Scout • Stripe • QuickBooks • Mailchimp • Zendesk • FrontApp • Slack • Microsoft Teams • Google Workspace • WordPress If you're a founder, CEO, or e-commerce operator looking for a senior operator who takes real ownership of the work, send me a message and tell me what's currently eating your week.

I am a pharmacist and health economics consultant with 15+ years of experience in pharmaceuticals, healthcare operations, and public health. My expertise includes health economics and outcomes research (systematic reviews, HTA, RWE), pricing and market access strategies, and evidence synthesis. I have worked with pharmaceutical companies, consulting firms, and academic institutions, delivering value dossiers, market analyses, and policy research. As a Cochrane member and peer reviewer for the Journal of HEOR, I am committed to evidence-based, patient-centered solutions that improve healthcare access and outcomes.

Operations and HR consultant with 6+ years across the MENA region, specialising in Saudi and UAE labour compliance, workforce structuring, and building operational systems from scratch. I work with startups, SMEs, and regional subsidiaries that need practical, immediately usable solutions — not generic templates. My background spans HR consulting, corporate services, and advertising operations, with hands-on experience across GOSI, Mudad, Qiwa, WPS, Saudization planning, employment contracts, onboarding workflows, and SOP development. What I deliver: — HR policy frameworks and SOPs built for Gulf regulatory requirements — Labour compliance audits and remediation (Saudi Labour Law, UAE Federal Law) — Payroll structure and contributions setup (GOSI, WPS, end-of-service) — Operational process design for early-stage and scaling businesses — Proposal writing and documentation for international and donor-funded organisations Trilingual (Arabic, English, French) — useful for clients operating across the Maghreb, Levant, and Gulf. Based in Riyadh. Available for remote engagements immediately.