Hire the Best Public Speakers
in South Africa

I help US (and international) SaaS and service businesses keep their best clients, rescue accounts at risk, and turn Customer Success into a growth lever. I am a Customer Success and Partnerships leader with 13+ years of experience across SaaS, AI, and FinTech, working with clients across North America, APAC, and EMEA. I specialise in onboarding systems, retention strategy, and scalable client operations that accelerate time-to-value and protect recurring revenue. I currently lead Client Success and operations at Reimeter, an AI-driven real estate automation platform serving U.S. investors. I own the full client lifecycle, build CS systems from the ground up, and run complex, compliant multi-tool launches across AI agents, data platforms, Twilio, CRMs, and calendars. Previously, I managed high-value client relationships at a U.S.-based tax strategy firm, guiding business owners and high-net-worth clients through complex, multi-stakeholder engagements with clarity and confidence. How I can help you: > Design onboarding and activation flows that reduce churn fast > Own or stabilise your client lifecycle during growth or transition > Build CS playbooks, SOPs, dashboards, and KPI frameworks > Act as a senior or fractional CS leader without the full-time cost > Lead client calls, workshops, and strategy sessions with executive presence > Turn messy client operations into calm, repeatable systems Recent wins: Reduced churn by 21 percent in a mature SaaS environment Increased partner revenue by 34 percent after taking ownership Expanded partner ecosystem by 52 percent in under 12 months Grew international partnerships by 62 percent across the U.S. and Canada Built and scaled a full Customer Success operating system for an AI SaaS platform If you want a calm, decisive operator who can improve retention, clean up client chaos, and build systems that scale, let’s talk.

Looking for compelling, trustworthy, and SEO-smart content that converts? I'm a professional writer, published author, and experienced sales leader with a strong foundation in digital marketing and over 25 years of business experience and 9 years as a full-time content writer. My background spans sales, marketing, ICT, retail, and entrepreneurship. I hold a degree in Marketing & Advertising, as well as certifications in Digital Marketing and SEO. This means I don’t just write—I understand your audience, your product, and how to move the needle. What I Do Best • Affiliate content (Amazon-style reviews, buyer’s guides) • Blog articles and SEO content (including ghostwriting) • Product reviews with a natural, informative tone • YouTube scripts that feel like human conversation • Niche authority pieces that reflect EEAT principles Industries I Know Inside Out • Gardening, lawncare, tools & techniques, plants & landscaping • Golf, camping, and outdoor gear • Coffee, wine, and whisky • Security & surveillance tech • Commercial cleaning • Drones, smart tech & more (If I haven’t written for your niche yet, I’m a fast learner who does the research.) What You Can Expect ✅ SEO-informed, human-written content (AI-free unless requested) ✅ Clear communication and adherence to deadlines ✅ Meticulous research and fact-checking ✅ Grammarly and Copyscape-checked submissions ✅ Flexible, professional collaboration Whether you need long-form articles, high-converting reviews, or content that ranks without sounding robotic—I’ll deliver writing that’s effective, accurate, and aligned with your brand voice. Let’s create content that works.

Better communication and language are key to your success. Local. Global. Online and off. I can help. Do you want to... • polish your communication skills? • prepare for language exam or interview? • perfect your pitch, talk, speech or presentation? How would you like to work with an internationally experienced professional who offers you... • the power of a MA TESOL degree, awarded with distinction by a top UK university? • the skill of 25 years of teaching, training, facilitation and content creation? • the proficiency of a native English speaker with a clear, neutral accent? • the language insight of many languages, including French, Mandarin Chinese, Arabic and Latin? • the on-stage and on-screen quality of a professional speaker? • the online experience of a long-time blogger and YouTube content creator? • the evidence of many delighted clients on Upwork? That is what you and your team get when you work with me. In the many years I have taught, trained and traveled in multiple countries and cultures, one thing has stayed the same: I do what I do to help people like you. Because you deserve to make your dreams come true. If you agree, let's make it happen!