Hire the Best Sales Representatives in Karachi, PK

7 years as a Senior Level Customer retention and support specialist awarded through years of excellent work. Dedicated customer service representative in the BPO industry. Consistently achieved high customer satisfaction rankings. I'm a skilled and meticulous customer retention specialist with an exceptional record of strong customer service team. I was trained at a large contact center in Pakistan. I can handle a wide variety of product telephone and chat inquiries with top-notch courtesy and professionalism. I am an outstanding multitasker who thrives in a fast-paced high-pressure work environment. I am curious and am constantly learning. I spend 30 minutes a day on my learning. I know how to maintain solid customer relations by handling questions and concerns with conscientiousness. I offer an optimal blend of efficiency, precision, and top-notch service quality. My enthusiasm and passion infuse every task I undertake. Count on me for swift response times and unwavering commitment to confidentiality. I am knowledgeable in the use of the following CRM and Software: ✅ Go High Level ✅ Zendesk ✅ Qorox ✅ Sticky.io ✅ Intercom ✅FreshDesk ✅Hubspot ✅ Xencall Dial ✅ Active Campaign ✅ Vici Dialer ✅Zoiper ✅CRM ✅ Microsoft Office Suite, ✅ Google Docs and Google Sheet ✅ HelpScout ✅ Zoho CRM ✅ Reamaze ✔️Project Management Trello - Slack - Google Meet Proficient in multiple languages (German, Dutch, Swedish, Italian, French, Norwegian, and Greek), I leverage translation tools such as Google Translate and DeepL Translator.

Helping Your Business Thrive Through Strategic Sales Development & Email Outreach Hello there! I'm M. Usman, your dedicated Sales Development Representative (SDR) and Business Development Representative (BDR) on a mission to boost your business growth through personalized outreach strategies. How I Can Help You As an SDR/BDR specialist, I focus on crafting compelling outreach campaigns tailored to your unique needs. Whether you're aiming to generate leads, nurture prospects, or re-engage existing clients, I’ve got you covered. • Personalized cold and warm email outreach • Lead generation and prospect qualification • Nurturing sequences to move prospects through the funnel • Re-engagement campaigns for inactive leads With a keen eye for detail and strong communication skills, I ensure every message resonates with your target audience driving meaningful conversations and conversions. What Sets Me Apart • 5 years of hands-on experience with proven results across multiple industries • Customized strategies aligned with your specific business goals • Continuous monitoring, performance analysis, and optimization of campaigns • Data-driven decision-making to maximize ROI I don’t believe in “set it and forget it.” Every campaign is refined and improved to ensure maximum effectiveness. Let’s Work Together If you're ready to take your business to new heights through strategic sales development and effective email outreach, I’m here to help. Let’s discuss your goals and how I can support your growth. Drop me a message, and let’s get started.

I’m a motivated and detail-oriented professional with hands-on experience in customer support and client relations, having worked at DU Telecom (Apr–Oct 2023). DMCR campaign (Nov 2023–Nov 2024) and Walmart campaign (Nov 2024–Dec 2025) at IBEX Global. I bring a strong foundation in communication, problem-solving, and organizational support. My skill set includes: ✅ Customer service & live chat support ✅ Effective communication (written & verbal) ✅ CRM tools & ticketing systems ✅ Time management & multitasking ✅ Conflict resolution with a calm, professional tone Beyond work, I have a passion for listening to music, songwriting, and poetry particularly in the rap genre. These hobbies help me stay sharp, think critically, and express myself clearly for skills I bring to every project. I’m excited to collaborate with clients who value professionalism, clear communication, and a proactive approach. Let’s work together to create meaningful results for your business! Invite me today!

💥 Sales & Customer Support Powerhouse: Proven Success for Leading Brands I'm not your average rep. I'm a seasoned sales and customer support professional with a proven track record of turning prospects into loyal customers and frustrated callers into raving fans. 💥 Leading brands trust me to deliver: I've honed my skills under the demanding expectations of Walmart, Rogers, Bell, and Tellus. I understand what it takes to exceed expectations and consistently deliver results. My expertise: Sales mastery: I uncover needs, craft compelling proposals, and close deals with finesse. Imagine a trusted advisor, not a pushy salesperson. Customer support champion: I defuse frustration, solve problems quickly, and leave lasting positive impressions. Think empathetic problem-solver, not robotic script reader. Communication chameleon: Phone, email, chat? I adapt to any platform and speak the language of your customers. No challenge too big or small. Multitasking marvel: I juggle inquiries seamlessly, ensuring everyone feels valued and heard. Think organized efficiency, not chaotic mess. But I offer more than just skills: Team player: I integrate seamlessly, share knowledge, and collaborate for your collective success. Imagine a supportive teammate, not a lone ranger. Data enthusiast: I track trends, analyze interactions, and provide insights that fuel better decisions. Think data-driven strategist, not an intuition-based guesser. Learning sponge: I'm constantly absorbing new knowledge, ensuring my expertise stays sharp. Think growth-minded learner, not a stagnant know-it-all. Hiring me is an investment in customer-centric growth: Boosted sales: I convert more qualified leads with my persuasive yet consultative approach. Imagine overflowing pipelines, not stalled opportunities. Elevated customer satisfaction: Happy customers mean repeat business and positive word-of-mouth. Imagine a loyal customer base, not a revolving door of complaints. Streamlined operations: I handle sales and support efficiently, freeing you to focus on bigger things. Imagine a well-oiled machine, not a chaotic mess. Ready to unleash customer magic in your business? Contact me today. Let's build something amazing together. #RealEstate #LeadGen #ColdCalling

Hello, I’m an experienced eCommerce professional with over 10 years of hands-on expertise in **customer support, dispute resolution, and online store management**. I’ve worked with clients across the US, UK, Canada, and Europe, helping businesses maintain strong customer relationships, resolve conflicts efficiently, and improve overall store performance. I specialize in handling the **backend operations that keep your business running smoothly**, so you can focus on scaling. ### What I Do Best **AI-Powered Inbox & Email Management Service** I provide professional, timely, and solution-oriented support via email, chat, and calls. My goal is not just to respond, but to **retain customers and build trust** through clear communication and effective problem-solving. Help small businesses document their processes and build AI prompt libraries. sorting, drafting replies, unsubscribing from clutter, and creating template libraries — using AI tools like Claude or ChatGPT to work 3–4x faster than doing it manually. **Dispute & Chargeback Management** I take full responsibility for handling disputes on platforms like PayPal, Stripe, and Shopify. From evidence collection to writing strong responses, I focus on **maximizing win rates and reducing future disputes** by identifying root causes. **eCommerce Consultation** I help store owners improve operations, reduce refunds, and increase customer satisfaction. Whether it’s optimizing workflows, improving policies, or identifying gaps in your system, I provide **practical strategies that deliver results**. ### Platforms & Tools * Shopify, eBay, Amazon, Etsy * PayPal, Stripe dispute systems * Zendesk, Gorgias, Freshdesk (and similar tools) * Google Workspace, Microsoft Office ### What Sets Me Apart * Clear, professional communication with customers * Strong attention to detail and problem-solving mindset * Ability to stay calm and effective under pressure * Focus on long-term customer retention, not just quick fixes * Reliable, organized, and deadline-driven I don’t just handle support tickets—I **protect your brand reputation, recover revenue through disputes, and improve your overall customer experience**. If you’re looking for someone who can take full ownership of your customer support and dispute processes while also guiding your eCommerce operations, I’m here to help. Let’s work together to strengthen your business and keep your customers satisfied. Thank you.

I have over 19 years of Telemarketing and Customer Support Experience. Focusing B2B sales, marketing and Customer support. So far, on Upwork I have worked on more than 40 projects which gave me a chance to explore different industries, learn and strategies to become an expert in the field itself.