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  • $6 hourly
    • 5.0/5
    • (15 jobs)
    I have over four years of experience in customer service, appointment setting, and sales. I speak English fluently and am a native Arabic speaker. I worked for almost two years at Expedia Group as a customer support representative and for nearly a year as a telesales agent at Du Telecom. Additionally, I have almost a year's experience as an appointment setter. I possess a professional and positive phone manner and can provide email, ticket, and phone support. I firmly believe in fully comprehending customers' needs to achieve customer satisfaction. I have the skills to work with diverse customers and am ready to be a full-time customer service representative or telesales agent
    Featured Skill Salesforce.com
    CRM Software
    Salesforce CRM
    Google Docs
    Microsoft Office
    Telesales
    Microsoft Excel
    Office 365
    Computer Skills
    Communications
    Typing
    Customer Service
  • $10 hourly
    • 5.0/5
    • (2 jobs)
    Customer relationship manager working on customer analysis to identify trends and opportunities to generate revenue. Create positive relationships with new clients to help build the customer base. Monitor and maintain customer satisfaction ratings.
    Featured Skill Salesforce.com
    AI Agent Development
    Customer Experience
    Google Docs
    Microsoft Power BI
    Microsoft Excel
    Salesforce CRM
    Customer Relationship Management
    Ecommerce Support
  • $3 hourly
    • 5.0/5
    • (7 jobs)
    As a Senior Salesforce Developer with over 5 years of experience, I specialize in delivering highly tailored Salesforce solutions that drive business efficiency and growth. With a strong foundation in Salesforce Apex, Visualforce, Lightning Components, and integrations, I help businesses optimize their CRM systems to streamline operations and enhance user experiences. My expertise includes: Salesforce Customization: Building custom objects, fields, workflows, and triggers tailored to meet your specific business needs. Lightning Development: Designing and implementing Salesforce Lightning components and pages to create modern, responsive user interfaces. Integration: Seamlessly integrating Salesforce with external systems (ERP, marketing tools, etc.) using REST/SOAP APIs, middleware, and third-party tools. Apex & Visualforce: Writing efficient Apex code for complex logic and using Visualforce to create sophisticated custom UI solutions. Salesforce Communities: Building and customizing partner and customer communities to enhance collaboration. Data Migration & Management: Migrating data from legacy systems to Salesforce and ensuring data integrity. I’m passionate about using Salesforce to deliver solutions that not only meet technical requirements but also align with your strategic goals. Whether you need a full-scale Salesforce implementation or improvements to an existing setup, I’m here to ensure that your CRM is working at its peak performance. Why work with me? Proven track record of successful Salesforce projects across various industries. A strong commitment to delivering high-quality, scalable, and maintainable solutions. Excellent communication and collaboration skills, ensuring a smooth and efficient project experience. Let’s discuss how I can help take your Salesforce platform to the next level and drive measurable business outcomes.
    Featured Skill Salesforce.com
    Android App Development
    Salesforce Service Cloud
    Salesforce App Development
    Salesforce Lightning
    Salesforce Sales Cloud
    API Integration
    SOQL
    Apex
    C#
    Salesforce
    SQL
    Salesforce CRM
    MySQL
    Visualforce
    Java
  • $35 hourly
    • 5.0/5
    • (9 jobs)
    I am a Top-Rated Plus Salesforce Tech Lead & Senior Engineer with a 100% Job Success Score and 5+ years of experience delivering high-quality, enterprise-level Salesforce solutions. I specialize in Sales Cloud, Service Cloud, Experience Cloud, LWC development, and complex integrations, helping global businesses scale their platforms efficiently. ✅ LWC & Custom Development – Building high-performance Lightning Web Components for seamless UI/UX. ✅ Salesforce Architecture & Integrations – Designing scalable, secure, and high-performing solutions with third-party API integrations. ✅ Performance Optimization & Best Practices – Implementing Salesforce best practices for efficiency, security, and maintainability. ✅ System Assessment & Technical Consulting – Evaluating system landscapes, identifying gaps, and recommending tailored solutions. ✅ Team Leadership & Mentorship – Guiding developers, driving technical excellence, and collaborating with stakeholders to solve complex business challenges. 💡 Why work with me? 🔹 Top-Rated Plus with a 100% Job Success Score – Proven track record of delivering successful projects. 🔹 Deep expertise in Apex, LWC, and third-party integrations. 🔹 Focused on delivering scalable, high-performance, and user-friendly Salesforce solutions. Let’s connect and take your Salesforce implementation to the next level! 🚀
    Featured Skill Salesforce.com
    API
    Automation
    Salesforce CRM
    Software Architecture & Design
    Salesforce Sales Cloud
    Salesforce Lightning
    Visualforce
    Salesforce App Development
    Apex
    Software Debugging
    Algorithm Development
    Salesforce
    Software Design
    Problem Solving
    Customer Relationship Management
  • $50 hourly
    • 5.0/5
    • (6 jobs)
    As a dedicated Salesforce professional and a distinguished Top Rated Plus freelancer, I have completed over 1700 hours of work on Upwork. My commitment to excellence and customer satisfaction has consistently earned me exceptional feedback from clients. I bring a wealth of practical knowledge and expertise in CRM systems. My hands-on experience spans across: ⭐️Salesforce Sales Cloud: Enhancing sales processes to boost productivity and revenue. ⭐️Salesforce Service Cloud: Implementing solutions for refined customer service operations. ⭐️Salesforce Manufacturing Cloud: Aligning sales and operations to drive more transparency into business processes. ⭐️Salesforce Experience Cloud: Crafting connected digital experiences for community engagement. Moreover, my commitment to staying at the forefront of Salesforce technology is evidenced by my 5 prestigious Salesforce certifications. This combination of extensive practical experience and a foundational certification pedigree ensures that I can deliver Salesforce solutions that are not just functional but transformative for your business Skills: - Salesforce Administration and Consulting - Business Process Analysis - Solution Design and Implementation - Data Migration - User Management - System Configuration - Custom Flows - Custom Report and Dashboard Development - Data Quality Management - Visuaforce Pages - Apex Classes - End-User Training and Support Certifications: • Salesforce Certified Administrator • Salesforce Certified Marketing Cloud Administrator • Salesforce Certified Sales Cloud Consultant • Salesforce Certified Service Cloud Consultant • Salesforce Certified Field Service Consultant • Project Management Professional (PMP) Experience: - Conducted business process analysis to identify areas for improvement and develop solutions to meet business needs. - Managed user access and permissions, including creating and maintaining profiles, roles, and permission sets. - Designed and implemented custom solutions using Salesforce, including custom objects, fields, flows, apex classes , visualforce pages and validation rules to streamline business processes and improve data quality. - Created and maintained custom reports and dashboards to provide real-time insights into sales and marketing performance. - Managed data migration from legacy systems to Salesforce, ensuring data quality and integrity. - Provided end-user training and support to ensure successful adoption of Salesforce. If you are looking for a certified Salesforce Consultant with a proven track record of success, please contact me to discuss your project requirements.
    Featured Skill Salesforce.com
    Pardot Marketing
    Pardot
    Visualforce
    Salesforce CPQ
    Automated Workflow
    Proposal Writing Software
    Solution Architecture
    Dashboard
    CRM Software
    Salesforce Sales Cloud
    Salesforce Service Cloud
    Salesforce Lightning
    Salesforce
    Salesforce CRM
    Salesforce Einstein
  • $100 hourly
    • 5.0/5
    • (3 jobs)
    *** FIXED PRICE PROJECTS ONLY *** As an expert in Salesforce Flows with over 45 successful projects, I specialize in automating Salesforce processes to create streamlined, efficient solutions. My focus is on empowering nonprofit organizations to achieve their missions by leveraging Salesforce Nonprofit Cloud, NPSP, and advanced Salesforce automation. I have collaborated with organizations like GEO Nova Scotia, Agile Cloud Consulting, and MoneyStack to address their unique challenges. My expertise spans fundraising automation, program management, and stakeholder engagement, ensuring nonprofits can save time, reduce errors, and focus on what matters most—making an impact. What I Offer As a Salesforce Nonprofit Consultant, I bring an in-depth understanding of how nonprofits operate. My goal is to help organizations optimize their systems for fundraising, donor management, and program delivery. Key Services for Nonprofits Fundraising Optimization - Implement and customize Nonprofit Cloud and NPSP (Nonprofit Success Pack) to enhance donor relationship management, track donations, and streamline fundraising campaigns. - Automate thank-you letters, donation receipts, and donor engagement touchpoints. Program and Grant Management - Use Salesforce to track program milestones, grant applications, and outcomes. - Build workflows for grant compliance and automated alerts for deadlines. Volunteer Engagement - Create solutions to manage volunteer shifts, registrations, and communications. - Automate reminders for upcoming opportunities and shift updates. Data Migration and Integration - Safely migrate data from spreadsheets or legacy systems to Salesforce. - Integrate Salesforce with tools like Classy and Mailchimp. Custom Salesforce Automation - Build Screen Flows, Record-Triggered Flows, and Schedule-Triggered Flows to automate repetitive tasks, improving accuracy and user experience. My Nonprofit Experience I have worked on 45+ Salesforce projects, many for nonprofits, helping them transform their operations. My services have included: - Salesforce Administration: Setting up and configuring Salesforce to meet nonprofit needs, from custom objects to dashboards. - Business Analysis: Aligning Salesforce capabilities with nonprofit goals like improving donor retention or streamlining program tracking. - Salesforce Consulting: Advising on Salesforce best practices, NPSP setup, and system optimization. I’m passionate about ensuring nonprofits can: - Reduce manual work with automation. - Gain insights through detailed reports and dashboards. - Engage donors, volunteers, and program participants effectively. Certifications I hold 12 Salesforce certifications, including: Nonprofit Cloud Consultant: Expertise in the Nonprofit Success Pack and its applications. Application Architect: Designing secure, scalable solutions. Platform Developer I: Customizing Salesforce beyond declarative tools. Advanced Administrator: Supporting complex setups and automation. These certifications reflect my ability to deliver tailored Salesforce solutions that grow with your organization. Why Nonprofits Choose Me Nonprofits partner with me because I: - Understand their unique challenges. - Design solutions that address fundraising, donor engagement, and program management. - Deliver scalable, easy-to-use systems that empower their teams. I have helped organizations that needed: - Salesforce implementation to replace manual tracking systems. - Fundraising automation to save time and engage donors more effectively. - Custom reporting to measure program impact and donor retention. My Process - Discovery: Understanding your nonprofit’s goals and challenges. - Customization: Designing Salesforce solutions tailored to your needs. - Implementation: Building systems that automate processes and improve efficiency. - Training: Equipping your team with the skills to use Salesforce effectively. - Ongoing Support: Providing post-implementation assistance to ensure long-term success. - Knowledge Sharing I am passionate about supporting the nonprofit community and sharing insights through: - YouTube Tutorials: Covering Salesforce Flows, NPSP, and Nonprofit Cloud. - LinkedIn Articles: Highlighting Salesforce tips for nonprofits. - Trailhead Contributions: Showcasing my expertise and community involvement. *** Let’s Work Together *** If your nonprofit needs a Salesforce Consultant who can deliver cost-effective solutions, I’d love to help. With a proven track record in automating Salesforce processes and deep expertise in nonprofit systems, I can help your organization achieve its goals efficiently and effectively. Contact me today, and let’s create a Salesforce solution that drives your mission forward.
    Featured Skill Salesforce.com
    Salesforce Service Cloud
    Nonprofit Industry Consulting
    Business Analysis
    Data Model
    API Integration
    CSS
    HTML
    JavaScript
    Apex
    Salesforce Lightning
    CRM Development
    Salesforce Sales Cloud
    Salesforce App Development
    Salesforce
    Salesforce CRM
  • $25 hourly
    • 4.7/5
    • (4 jobs)
    I'm a Salesforce Admin/ Developer with 4 years of professional experience (20+ projects). 14x Salesforce certified and Leader of the Cairo Salesforce Developer Community. Always looking for salesforce- related projects because I'm a salesforce enthusiast.
    Featured Skill Salesforce.com
    Salesforce App Development
    Apex
    Salesforce
    Salesforce Lightning
    Customer Relationship Management
    Salesforce Sales Cloud
    Salesforce CRM
  • $20 hourly
    • 5.0/5
    • (16 jobs)
    This is Abdelrahman Zaki is a certified Salesforce Developer and Administrator, as well as a Google Deployment Services Specialist. I am currently work as a Salesforce Developer for a customer company, but prior to that, I was a Salesforce Consultant at a Salesforce Partner company, where I implemented Sales Cloud and Service Cloud applications for customers in various industries. I also have extensive experience with Google Workspace Deployment engineering, having implemented over 25 projects and served more than 200 customers. I am passionate about leveraging technology to help businesses reach their goals, increase efficiency and improve customer satisfaction. I strive to stay up-to-date on industry trends, best practices, new tools & technologies in order to deliver the best possible solutions for my clients.
    Featured Skill Salesforce.com
    Salesforce App Development
    Salesforce Sales Cloud
    Salesforce Lightning
    Salesforce CRM
    Apex
    Training
    Administrative Support
    Google Workspace Administration
    Migration
    Email Communication
    Google Workspace
    DNS
    Salesforce Service Cloud
    System Administration
    Email Support
  • $20 hourly
    • 4.9/5
    • (6 jobs)
    Amira El-Masry, Virtual Assistant and senior project coordinator. As a senior project coordinator with experience working remotely on many projects in a start-up company owned by an Egyptian-American businessman and another tech company in the UK, I am confident in my ability to take responsibility from the start phase of projects through completion and manage teams accordingly. Furthermore, as someone bilingual (English & and Arabic) and able to communicate effectively between team members and top management, lead generation, customer support, email support, project scheduling, communication skills, and organizing files, come easily for me with high-quality results. I can; 1. Create contracts 2. Onboarding new clients and new team members 3. Create a Google Drive folder; Give client/team members access to their shared folder in Google Drive 4. Add contracts/contacts to(CRM system). 5. Create invoices 6. Schedule a 30-minute Zoom call 7. Set up a 30-minute introduction call via Zoom 8. send reports to the CEO 9. Email Management 10. Manage and monitor teams 11. Lead generation 12. Market Research as needed I am familiar with Sales Navigator, Click Up, CRM, Slack, Google Sheets, and Microsoft 365.
    Featured Skill Salesforce.com
    Executive Support
    Sales Call
    Email Support
    Adobe Photoshop
    Graphic Design
    Photo Editing
    Virtual Assistance
    Administrative Support
    Training & Development
    Business Development
    Salesforce CRM
    Online Research
    Data Entry
    Sales
    Lead Generation
  • $20 hourly
    • 4.9/5
    • (14 jobs)
    Experienced Virtual Assistant and High Ticket Appointment Setter with a proven track record of successfully supporting clients in various industries. I specialize in providing top-notch administrative support, managing calendars, and efficiently setting high-value appointments to help businesses generate revenue and expand their client base. With excellent communication skills and a keen attention to detail, I ensure that all appointments are scheduled seamlessly, allowing clients to focus on their core business activities. I am highly organized, reliable, and adept at multitasking, enabling me to handle multiple projects simultaneously and meet deadlines effectively. As a Virtual Assistant, I am proficient in various software and tools such as Odoo, HubSpot, Pipedrive, and Sales Navigator. I am an expert in LinkedIn outreach, utilizing this platform to identify and engage with potential clients, nurturing relationships and ultimately securing valuable appointments. I prioritize clear and concise communication with clients, ensuring that all instructions and requirements are understood and executed accurately. By leveraging my expertise in these tools and platforms, I can streamline processes, enhance productivity, and drive results for your business. My goal is to provide exceptional service, deliver results, and contribute to the overall success of my clients' businesses. Whether you need assistance with administrative tasks or require a skilled Appointment Setter to secure high-value meetings, I am here to help you achieve your goals.
    Featured Skill Salesforce.com
    Customer Relationship Management
    Cold Calling
    Data Mining
    Microsoft Word
    Technical Project Management
    Energetic Tone
    Outbound Sales
    B2B Marketing
    Lead Generation
    Salesforce CRM
    Telemarketing
    HubSpot
  • $30 hourly
    • 5.0/5
    • (10 jobs)
    ⭐⭐⭐⭐⭐ With a strong foundation in engineering and a passion for driving business success, I specialize in bridging the gap between technical expertise and strategic growth. My diverse experience spans software development, project management, and sales, allowing me to deliver innovative solutions and build lasting client relationships. 🔹 What I Bring to the Table: - Proven success in B2B lead generation and client outreach, leveraging tools like LinkedIn, email campaigns, and CRM platforms. - Expertise in operational efficiency, process optimization, and strategic planning to support business objectives. - Hands-on experience in web development, automation, and data-driven decision-making. A track record of fundraising, managing sales pipelines, and leading cross-functional teams to achieve ambitious goals. 🔹 Key Skills: - Lead generation and nurturing - CRM management (HubSpot, Salesforce, ClickUp, and more) - Project management and team leadership - Marketing strategy (SEO, paid ads, and email campaigns) - Technical expertise in automation and software tools 🔹 Why Work With Me? I excel at understanding the needs of executives and delivering clear, actionable solutions that align with their goals. My ability to learn quickly and adapt to new challenges ensures I can hit the ground running and deliver results. Let’s collaborate to unlock new opportunities and drive sustainable growth for your business! 888
    Featured Skill Salesforce.com
    Customer Development
    Sales Leads
    Sales Strategy
    Customer Experience
    Pre-Sales
    Customer Onboarding
    Salesforce CRM
    Customer Support
    Customer Retention
    Sales
    Sales Funnel
    Customer Engagement
    Customer Service
    Lead Generation
  • $20 hourly
    • 5.0/5
    • (11 jobs)
    I am working now as a Lead Business Analyst in one of the top software companies, but i am here with 10 years experience in being a consultant for Dynamics CRM and Salesforce CRM. For the last 4 years i have been working as system and business analyst in addition of being a product owner and in some cases i wear the scrum master hat
    Featured Skill Salesforce.com
    HubSpot
    Business Analysis
    Microsoft Dynamics CRM
    CRM Automation
    CRM Software
    Salesforce CRM
    System Analysis
  • $10 hourly
    • 4.9/5
    • (4 jobs)
    Summary of Qualifications * JLPT (Japanese Language Proficiency Test) level N2. * 'Japanese Language Teachers Preparation' certificate from Japan Foundation Cairo Office * TOEIC (The Test of English for International Communication) score 990 * Completed ITIL V4 Foundation Course * Completed ECBA (Entry Certificate in Business Analysis) * Participated in RSA Conference for Cybersecurity. (Singapore, 2019) * Assisted in preparing technical training sessions delivered in Japanese at Incorta HQ (United states, 2022) * Familiar with using Salesforce, SAP ECC and project management tools like Trello. * Certified Customer Success Manager (CCSM Lv. 1) * Egyptian Passport valid through 2/2026, Completed military service
    Featured Skill Salesforce.com
    ITIL
    Teaching Japanese
    International Development
    Salesforce CRM
    Translation
    Customer Satisfaction
    Customer Service
    Management Skills
    Trello
    Japanese
    English
    Arabic
  • $20 hourly
    • 5.0/5
    • (1 job)
    About Me As a seasoned professional with over 13 years of experience in implementing and optimizing Dynamics CRM 365 solutions, I have developed a passion for harnessing technology to streamline processes and boost productivity. My proven track record of delivering innovative solutions tailored to client needs has earned me a reputation as a trusted advisor and partner. Technical Expertise With a strong background in software development, I have extensive experience in developing custom Dynamics CRM 365 solutions using a range of development tools, including: Plug-in development: I have developed numerous plug-ins to extend the functionality of Dynamics CRM 365, including custom workflows, business logic, and integrations with external systems. JavaScript and TypeScript: I have written custom JavaScript and TypeScript code to create interactive client-side components, including web resources, HTML web pages, and custom UI controls. C# and .NET: I have developed custom server-side components, including plugins, workflows, and custom APIs, using C# and the .NET framework. Power Apps and Power Automate: I have built custom Power Apps and Power Automate solutions to automate business processes, create custom interfaces, and integrate with external systems. Key Strengths Customer-Centric Approach: I have a deep understanding of customer needs and preferences, which enables me to design and implement CRM solutions that drive engagement, loyalty, and growth. Technical Expertise: My extensive experience with Dynamics CRM 365 has equipped me with the skills to optimize system performance, troubleshoot complex issues, and develop custom solutions that meet unique business requirements. Collaborative Mindset: I thrive in collaborative environments, working closely with cross-functional teams to identify business needs, develop solutions, and drive adoption.
    Featured Skill Salesforce.com
    Web Development
    Chatbot
    Bootstrap
    jQuery
    Microsoft Power Automate
    Microsoft Power BI
    Microsoft Dynamics 365
    Salesforce Sales Cloud
    Salesforce CRM
    ASP.NET Web API
    ASP.NET MVC
    C#
    Customer Relationship Management
    Microsoft Dynamics CRM
  • $20 hourly
    • 5.0/5
    • (38 jobs)
    I'm Mina Maged Mounir, I'm currently a Technical Support Engineer at Hikvision MENA supporting 23 countries with their daily technical problems in the Middle East and North Africa region by emails, phone calls and remote desktop sessions in 3 languages: Arabic, English and French. I'm still working in parallel as a freelancer Technical Support and a Technical Guide Writer since I'm used to tons of tech problems. I do my best to solve any tech related problem as fast as possible. Fixing your daily problems and errors has never been easier: - You install Teamviewer. - You give me your ID and Password and Voilà. - I connect to your computer immediately and solve your problem myself. For over three years, I've been solving Windows 10 problems and writing tech guides for Win10FAQ, which was recently sold. Also, volunteering as an academic member, then Head of the Academic and Research Committee in a couple of cultural/political projects boosted my presentation and communication skills. I'm also a fan of online education and self-learning through online tutorials/courses which made me acquire many diversity of skills. I can use Sony Vegas and Camtasia to make tutorials and videos. I'm a fluent French and English speaker, my school-14-years journey at "Collège Saint-Marc" had a huge impact on this. Finally, I'm the winner of Marseille touristic video with Voice Over Competition in France 2016.
    Featured Skill Salesforce.com
    Microsoft Active Directory
    Camtasia
    Technical Support
    TeamViewer
    Salesforce CRM
    Computer Skills
    HTML5
    Android App Development
    Content Writing
    Microsoft Office
  • $16 hourly
    • 4.6/5
    • (3 jobs)
    Dedicated and results-driven Customer Service Expert with a proven track record of delivering exceptional service and fostering positive customer relationships. With a solid background in resolving inquiries, handling challenging situations, and exceeding customer expectations, I bring a wealth of experience in providing unparalleled support across various industries.
    Featured Skill Salesforce.com
    Web Scraping
    HubSpot
    Lead Generation
    Salesforce CRM
    Sales
    Appointment Setting
    Cold Calling
    SQL
    Data Visualization
    Data Analytics
    English
    Customer Service
    Electrical Engineering
    MATLAB
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I'm a dedicated and certified Salesforce Developer with [X] years of experience in customizing, developing, and optimizing Salesforce solutions to drive business success. My expertise lies in understanding unique business requirements and translating them into robust Salesforce applications that enhance productivity, streamline operations, and elevate customer experiences. What I Offer: 1- Salesforce Development: Expertise in Apex, Visualforce, Lightning Components (Aura and LWC), and custom API integrations. 2- Custom Solutions: Tailored Salesforce solutions to meet specific business needs, from custom objects and workflows to complex triggers and automation. 3- Salesforce Configuration: Proficient in configuring Salesforce environments, including setting up users, roles, profiles, permission sets, and security models. 4- Data Management: Skilled in data migration, data cleansing, and ensuring data integrity within Salesforce. 5- Salesforce Administration: Day-to-day administration, maintenance, and support of Salesforce environments. 6- Integration: Seamless integration of Salesforce with other systems and platforms, enhancing functionality and connectivity. 7- Salesforce Consulting: Strategic advice on Salesforce best practices, optimization, and implementation strategies. Certifications: Salesforce Certified Administrator Salesforce Certified Platform App Builder Consumer Goods Cloud Accredited Professional Salesforce Certified OmniStudio Consultant Salesforce Certified Data Cloud Consultant
    Featured Skill Salesforce.com
    API Integration
    Apex
    Visualforce
    Salesforce Lightning
    Salesforce Service Cloud
    Salesforce CRM
    Salesforce Sales Cloud
  • $20 hourly
    • 4.9/5
    • (2 jobs)
    Salesforce Developer and 3x Salesforce certified. 2+ years' experience in the software industry. Specialized in tailoring Salesforce solutions for diverse needs, Offering expertise in customization, automation, and integration services (including WhatsApp integration, Omni-channel integration, and more).
    Featured Skill Salesforce.com
    Software Integration
    Salesforce App Development
    Salesforce Sales Cloud
    Salesforce Service Cloud
    Salesforce Lightning
    Visualforce
    Apex
    JavaScript
    Salesforce CRM
    Salesforce
  • $40 hourly
    • 0.0/5
    • (0 jobs)
    I Finished SalesForce program TACC for Administrator Certification -Certified SalesForce Business Analyst team Sprint -Certified Deloitte SalesForce Consultant Quest. I gained a 3 years experience as Co-founder for retail business, I have a solid educational foundation as I got my bachelor's degree in Business Informatics at the German University in Cairo, I have a strong background in various technology and programming aspects. Furthermore, I wrote a thesis paper on the success factors of IOT in Organizations where I touched on topics regarding Cloud computing, on how to integrate Cloud computing with IOT using SOA and integrating IOT WITH ERP systems. All of which have further contributed to my knowledge and experience I am taking nowadays an online course SAP 4/HANA implementations along with Linux Red hat RHCE( certified), six sigma. forward program by McKinsey’s and Company, -Certified Customer Success Management Fundamentals, -Certified Customer Service Executive. -Business Fundamentals for Customer Success Managers Certificate,,,, -Certificate Building Rapport with Customers from NASBA ( National Association of State Boards Accountancy ) -AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 1 Cloud Concepts ,,, -AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 2 Security ,,,, -AWS Certified Cloud Practitioner (CLF-C01) Cert Prep: 3 Core Services Certificate, I also founded a private business in partnership with my sister, I worked day and night to reach success and build my own empire, which means I understand the meaning of hard work and dedication. I am very enthusiastic and eager for technology, i love details as details makes the whole picture, detail oriented, i hate un answered questions, i keep searching to reach an answer in all aspects of life!. I love to know everything about everything as possible because i also hate not knowing everything.
    Featured Skill Salesforce.com
    Salesforce Lightning
    Salesforce
    Salesforce CRM
    Customer Support
    Customer Satisfaction
    Customer Relationship Management
    Project Management
    Presentations
    Structural Detailing
    Communication Skills
    Psychology
    Sales
    Management Information System
    Enterprise Resource Planning
    Cloud Computing
  • $20 hourly
    • 0.0/5
    • (0 jobs)
    𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘇𝗲𝗱 𝗮𝘀 Ranger by Salesforce Trailhead [ 15+ Projects complected & 116 Badges earned]. With 4 years experience in Sales Cloud and Pardot implementation. Skilled at implement best practice solutions, building custom Apps, Data Migration, Marketing Automation, Sales Automation, Salesforce Customization and Data Migration. Here is an overview of the support I can provide: 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗶𝗻𝗴 - Understanding your needs to implement the best practice solution - Salesforce Edition & User License Selection - Business Process Mapping based on your business needs - Salesforce Roadmap for your implementation journey step by step - Data Migration & Fields Mapping 𝗦𝗮𝗹𝗲𝘀𝗳𝗼𝗿𝗰𝗲 𝗦𝗲𝘁𝘂𝗽 𝗮𝗻𝗱 𝗖𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 - Creating custom fields and objects - Page Layouts - Validation Rules - Process Automation through Flows - Custom Reporting and Dashboards to track KPIs & ROI - Lead Management and Opportunity Pipeline Setup
    Featured Skill Salesforce.com
    Email Campaign
    Pardot Marketing
    Pardot
    Data Segmentation
    Migration
    Data Analysis Consultation
    Requirement Management
    Data Migration
    Data Management
    Data Analysis
    Project Management
    Salesforce
    Salesforce Marketing Cloud
    Salesforce CRM
    Salesforce Lightning
  • $10 hourly
    • 1.3/5
    • (3 jobs)
    Telemarketer and Sales Scheduler with 4+ years of experience. Proven track record of success in generating leads, closing deals, and managing appointments. Highly motivated and results-oriented with a strong customer-centric approach.
    Featured Skill Salesforce.com
    Investment Strategy
    Acquisitions
    Real Estate Investment Assistance
    Lead Generation
    Real Estate Acquisition
    Microsoft Dynamics 365
    Oracle CRM On Demand
    Salesforce CRM
    Lead Nurturing
    Telemarketing
    Lead Generation Strategy
    Email Marketing
    Lead Generation Analysis
    Real Estate
  • $15 hourly
    • 0.0/5
    • (0 jobs)
    I am a Salesforce-certified professional with a passion for designing and delivering tailored Salesforce solutions that drive business success. With hands-on experience in Salesforce development, implementation, and administration, I align technical solutions with business objectives. I focus on optimizing workflows, enhancing user experiences, and ensuring seamless, efficient operations. 🔹 Development Expertise: I’ve built custom Salesforce applications using Apex, Visualforce, Lightning Web Components (LWC), and REST integrations, along with dynamic workflows and reporting. 🔹 Collaborative Problem Solver: Skilled in gathering requirements, translating them into actionable solutions, and maintaining clear communication with stakeholders throughout the project lifecycle. 🔹 Technical Troubleshooter: Proactively identify and resolve production issues to minimize downtime, ensure system reliability, and maintain smooth business operations. 🔹 Key Skill: - Salesforce Development: Apex, Visualforce, LWC, REST integrations - Salesforce Administration: User management, security, custom objects, workflows, and automation - Business Process Optimization: Simplifying operations to boost productivity and improve results With a balance of technical expertise and business understanding, I deliver Salesforce solutions that help teams succeed and achieve their goals.
    Featured Skill Salesforce.com
    API Integration
    Salesforce1
    SOQL
    SOSL
    Salesforce Service Cloud
    Salesforce CPQ
    Salesforce Sales Cloud
    Salesforce
    Salesforce Lightning
    Visualforce
    Salesforce App Development
    Apex
    Salesforce CRM
  • $20 hourly
    • 4.0/5
    • (4 jobs)
    Hi Dear, I’m Youssef Elashry, a top-tier, self-driven freelancer with a passion for continuous learning and delivering exceptional results. I specialize in Lead Generation, Data Entry, Virtual Assistance, Web Research, Admin Support, and Appointment Setting. With a firm grasp on these skills, I bring over seven years of experience to the table, working with global clients including Microsoft, Booking.com, and Beyond Dubai. Experience & Achievements: 7+ Years of Expertise in Lead Generation, Data Mining, Sales, LinkedIn Marketing, Email Marketing, and more. 371+ Hours of Work completed successfully across various projects. Proven track record as a Top-Rated Freelancer with over $3k in earnings. Core Competencies: ✔ Lead Generation ✔ Social Media Management ✔ LinkedIn Outreaching & Prospecting ✔ Business Email Address Collection ✔ Contact & Mailing List Building ✔ Data Entry & Web Research ✔ Virtual Assistance ✔ Email List Generation & Cleanup ✔ Appointment Setting ✔ Mail Merge Setup for Mass Email Marketing ✔ Social Media Account Discovery & Management Tools & Platforms: Highly proficient in and have access to premium tools like LinkedIn Premium, Nymeria, Hunter, Clearbit, ZoomInfo, and Google Workspace (Docs, Sheets, M365 Azure). I’m well-versed in platforms such as Pipedrive, HubSpot, Zoho, and more. Why Collaborate with Me? I have a proven record of working with clients across the globe, delivering top-notch results that drive business growth. I’m eager to bring this expertise to our potential collaboration. Let’s schedule a meeting to discuss how we can establish a long-term, trusted partnership. Best Regards, Youssef Elashry
    Featured Skill Salesforce.com
    Zoho CRM
    Salesforce CRM
    Email Marketing
    Cold Calling
    SaaS
    Lead Generation
    Outbound Call
    B2B Lead Generation
    Microsoft Dynamics 365
    Cloud Services
    Sales
    Outbound Sales
    Customer Service
  • $6 hourly
    • 0.0/5
    • (1 job)
    Master of all things sales and marketing! With over 3 years of expertise, I am a versatile sales freelancer, skilled in automation and proficient in a variety of CRMs. While my primary focus is real estate, I have also provided exceptional service in roofing, solar, IT, automotive, and insurance industries, as well as investment acquisitions, and marketing disposition sectors. Throughout my extensive career, I have worked with: Agents. ✅ Investors (Fix-Flip and Multi-family).✅ Wholesalers nationwide. ✅ I have consistently managed tasks remotely, delivering high-quality results. My core skills and areas of expertise include: ✅ Cold Calling and Lead Generation: Expert in engaging cold leads and converting them into successful deals through strategic communication and negotiation. ✅ Market / Property Analysis: Proficient in determining ARV, conducting Comparative Market Analysis (CMA), and performing Property Analysis and Market Research. ✅ CRM Management: Adept at using Follow-Up Boss, CINC, Boomtown, KVCore, Real Geeks, Salesforce, and many other CRMs to manage and nurture client relationships effectively. ✅ Email and Calendar Management: Efficiently organizing emails, responding to inquiries, coordinating appointments, and scheduling key activities. ✅Paperwork and Documentation: Expert in handling sales and purchase agreements, lease agreements, closing forms, and various other real estate documents. ✅Backend Admin Panel Proficiency: Experienced in managing Google Workspace, Microsoft Admin, and website DNS. I am fluent in Arabic, English, and Chinese, which enhances my communication with diverse clients. My skills in problem-solving, appointment setting, client relationship management, and CRM software proficiency make me an asset in any cold calling project. I look forward to leveraging my expertise to help your business generate leads, nurture client relationships, and close deals effectively.
    Featured Skill Salesforce.com
    Email Management
    Salesforce CRM
    Lead Generation
    Telemarketing
    Cold Calling
    Real Estate Cold Calling
  • $6 hourly
    • 0.0/5
    • (0 jobs)
    Hi this is Huda, I am a mass hiring Recruiter, experienced in the contact centes, as a recruiter and agent. Experienced with the inbound and outbound calls, emails, chat, real estate cold calling as well. I worked in different markets like USa, Canada, UK, Gulf. Experienced in Zoho CRM, Microsoft Office. I have good communication and negotiation skills. I am willing to learn more.
    Featured Skill Salesforce.com
    Salesforce CRM
    Zoho CRM
    Data Entry
    Sales & Inventory Entries
    Sales & Marketing
    Customer Service
    Customer Experience
    Customer Care
    Resume Screening
    eRecruit
    Recruiting
    Cold Email
    Real Estate Cold Calling
    Cold Calling
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    Business Administration graduate with a strong foundation in business management and hands-on experience with Salesforce. Certified Salesforce Associate and Admin, and Microsoft Office Specialist. Skilled in CRM, business process automation, and productivity tools. Eager to leverage knowledge and certifications in a dynamic business environment.
    Featured Skill Salesforce.com
    Customer Relationship Management
    Salesforce App Development
    Salesforce Lightning
    Microsoft Office
    Microsoft Excel
    Salesforce1
    Salesforce Sales Cloud
    Salesforce
    Salesforce CRM
  • $10 hourly
    • 0.0/5
    • (0 jobs)
    I fix things—whether lost in translation, messy data, or frustrated customers. As a translator, I bridge cultures, delivering accurate Arabic-English translations and transcriptions that respect nuance and context with quick turnaround times. As a customer service specialist, I handle high-volume inquiries with speed and empathy—turning frustrations into loyal relationships. Need a problem-solver? Let’s work together!
    Featured Skill Salesforce.com
    Data Entry
    Salesforce CRM
    Microsoft Office
    Virtual Assistance
    Customer Service
    Audiovisual Translation
    Editing & Proofreading
    Multitasking
    Problem Solving
    Proofreading
    Writing
    Communication Skills
    Active Listening
    Audio Transcription
    Translation
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