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👋 Hi, I'm Islam Amer. I help businesses design and build AI-powered operational systems that eliminate manual work, connect disconnected software, and streamline business processes through intelligent automation. I don't just automate tasks; I architect complete business systems that combine AI, automation, CRM, databases, dashboards, and custom applications into one scalable solution. Whether you're replacing spreadsheets, modernizing operations, or launching AI-driven workflows, I focus on delivering systems that create measurable business impact. - What I Build ✅ AI Agents & Business Process Automation * AI-powered assistants for sales, customer support, operations, and internal teams * Voice AI agents for inbound and outbound conversations * AI lead qualification and follow-up systems * AI document processing and knowledge-based assistants ✅ Business Systems * Custom CRM and sales pipeline management * Operations and workflow management platforms * Project and task management systems * Client portals and internal dashboards * Inventory, order, and asset management solutions * Reporting and business intelligence dashboards ✅ Automation & Integrations * n8n * Make * Zapier * OpenAI & AI API integrations * Webhooks & REST APIs * Automated approvals, notifications, reminders, and recurring workflows * Data synchronization across multiple business platforms ✅Platforms I Frequently Integrate * GoHighLevel * HubSpot * Airtable * Supabase * Google Workspace * Google Sheets * Notion * QuickBooks * Twilio * Vapi * Softr * Stacker * Webflow ✅ Full-Stack AI Applications When a project requires more than automation, I also build custom web applications using modern technologies such as React, Next.js, Node.js, and Supabase to create complete AI-powered business platforms. ✅ My Approach Every project starts with understanding how your business operates, not just the software you use. I analyze your workflows, identify bottlenecks, and design a scalable architecture before implementation. My goal is to build systems that: • Eliminate repetitive manual work • Increase operational efficiency • Improve visibility across your business • Connect your existing tools into one streamlined workflow • Scale as your business grows If you're looking for an AI Systems Engineer who can combine AI, automation, integrations, and modern web technologies into reliable business solutions, I'd be happy to discuss your project and help design the right system for your business.

Professional summary Dynamic and customer-focused Sales and Retention Specialist with over three years of experience in telesales, retention, and B2B cross-selling. Proven record of exceeding sales targets, coaching new hires, and handling high-stress customer interactions. Possesses excellent communication skills, strong sales acumen, and a driven personality.

Are you looking for the top-rated freelancers on Upwork with up to 8 years of professional experience to boost your projects and increase your sales—such as customer service, sales optimization and marketing communications in German, English, and Arabic? I help companies improve customer service and increase sales through cold calling, providing translation services, and boosting reviews on platforms like Trustpilot and others. Your sales team struggles to close qualified leads. I turn cold calls into hot opportunities for German & English,Arabic markets, boosting close rates by 4x in the first month I’m like a shark in the sea: I know my goals and I pursue them. - If you don't have a phone number for sales calls and cold calling, no problem! I have a German phone, so I can make calls from it too. I'm here to help you solve any problem you might face, wherever you are. I know how to increase sales, identify the company’s weaknesses and challenges, and resolve them to ensure 100% customer satisfaction and even secure recommendations for the company from others. We’re also flexible when it comes to pricing. We won’t disagree A brief overview of the companies I have worked with: -Amazon Germany: Customer service & Sales -Booking Customer service & sales support & Cold calling -Ebookers / Hotels: Travel bookings & client relations& Sales, cold calling -Komfortkissen (Germany): Sales & customer service& Cold call -Go Transcript: Translation & transcription (DE/EN/AR) -Woflow (Germany): Data management & operations& Sales -Veeva Systems: Sales support & market expertise & cold calling . -hej consulting GmbH Sales & cold calling -The Fleece Company (Germany) Customer service & Ticket- chat Support Technical Skills:- Shopify | Commslayer | Zendesk | Go high level system | Hubspot | Salesforce | Amazon System | Woflow Workforce | Voyager Amadeus, GDS Systems & Farelogix (travel/ticketing) MS Office Suite (Word, Excel, PowerPoint). What I can offer your company: - The key factor that will help your company or project grow, keep your customers extremely satisfied, and boost your ratings on sites like Trustpilot and others - Extensive experience in the German (DACH), American, British, and Middle Eastern markets, combined with deep cultural understanding and an understanding of each client’s specific needs. -Multilingual customer support (German, English, and Arabic). I am fluent in these languages and also provide translation services, as well as cold calling and sales. -Generation of marketing opportunities and direct marketing communications in Germany, Austria, Switzerland, the United Kingdom, and the United States -Recruitment and onboarding of new employees in Germany, taking cultural differences into account High cultural sensitivity toward major international markets. I invite you to start with a small, paid test project—an easy, no-risk way to see my skills, communication, and commitment in action. Let’s discuss how I can help you deliver exceptional service, drive sales, and expand into new markets. I look forward to connecting!

🏆 Top Real Estate Acquisitions Closer | Off-Market Deals | Creative Finance | Cold Calling Expert If you’re looking for someone who can actually talk to sellers, negotiate deals, and get contracts signed, you’re in the right place. I’m a Real Estate Acquisitions Specialist & Closer with 8+ years of experience working with wholesalers, fix & flip investors, and buy-and-hold operators across the U.S. My specialty is turning motivated seller conversations into signed contracts using strong negotiation, seller psychology, and creative deal structuring. I don’t just qualify leads. I close them. Over the years, I’ve helped investors secure multiple off-market deals and build acquisition pipelines that consistently produce profitable opportunities. 🔥 What I Bring to Your Team ✔ Cold Calling Motivated Sellers ✔ Converting Leads Into Signed Contracts ✔ Seller Rapport & Objection Handling ✔ Negotiating Deep Discounts ✔ Managing Acquisitions Pipelines ✔ Following Up With Warm & Old Leads I operate exactly how a high-level acquisitions manager should — building trust with sellers while protecting the investor’s margins. 💡 Expert Exit Strategy Knowledge Many acquisition managers lose deals because they only understand wholesaling. I understand multiple exit strategies, which allows me to save deals and maximize profits. I work with: • Wholesaling Assignments • Novation Agreements • Subject-To (Sub-To) Deals • Seller Financing / Creative Finance • Listing Deals when the property fits retail This means more deals stay alive instead of dying in the pipeline. 💬 Investor Feedback "He stepped into our acquisitions pipeline and immediately started converting leads that our team couldn’t close." — Jason M., Real Estate Wholesaler "Very strong closer. His ability to handle seller objections and guide conversations toward contracts is impressive." — Brian T., Fix & Flip Investor "Within weeks we saw a huge difference in our lead conversion. Highly recommend for any serious investor." — Amanda R., Buy & Hold Investor "Professional, reliable, and understands real estate negotiations deeply." — Kevin S., Real Estate Entrepreneur ⚙ Tools I Work With Dialers Mojo Dialer • BatchDialer • XenCall • CallTools • SmrtPhone CRM Systems Podio • REsimpli • GoHighLevel • FreedomSoft • Salesforce Lead Data Platforms PropStream • BatchLeads • DealMachine • ListSource • MLS Communication Systems Kixie • CallRail • RingCentral • Twilio • Google Voice Operations & Workflow Slack • Trello • ClickUp • Monday • Airtable 🚀 Why Investors Hire Me • I understand seller psychology • I know how to structure creative deals • I keep pipelines organized and active • I focus on closing, not just calling If you already have leads, I’ll turn them into contracts. If your pipeline is messy, I’ll structure it so deals start flowing. 🔑 Let’s Close More Deals If you're serious about increasing your deal flow and closing more off-market opportunities, let’s connect. Click INVITE and let's discuss how I can help strengthen your acquisitions pipeline and lock more contracts.

Looking to take your business to new heights? Look no further! 😄 I am a top-rated freelancer with a 100% job success rate, and I offer a wide range of in-demand skills, including: • 💬 Chat support • 👥 Customer assistance • 🔎 Web research • 📄 PDF editing • 🖥️ Data entry I take pride in being highly organized and detail-oriented, with a strong commitment to delivering accurate and timely work. Whether you need help with a one-time project or ongoing support, I'm ready to provide the assistance you need to achieve success. As a skilled communicator and dedicated team player, I'm committed to understanding your unique needs and goals and collaborating with you to deliver solutions that exceed your expectations. Let's work together to help your business grow and thrive! 🚀 I'm a data entry, committed person who can help you get your work done ASAP, and a very flexible person on duty. Customer care representative who can handle everything and respond to changes. You will always find me the best support. I have a great background in Excel, PowerPoint, and Word. Speaking Arabic ( my mother tongue), English, and German. Have experience in dealing with Salesforce, Freshdesk, Shopify, and BOA

Are you looking for the top-rated freelancers on Upwork with up to 8 years of professional experience to boost your projects and increase your sales—such as customer service, sales optimization and marketing communications in German, English, and Arabic? I help companies improve customer service and increase sales through cold calling, providing translation services, and boosting reviews on platforms like Trustpilot and others. Your sales team struggles to close qualified leads. I turn cold calls into hot opportunities for German & English,Arabic markets, boosting close rates by 4x in the first month I’m like a shark in the sea: I know my goals and I pursue them. - If you don't have a phone number for sales calls and cold calling, no problem! I have a German phone, so I can make calls from it too. I'm here to help you solve any problem you might face, wherever you are. I know how to increase sales, identify the company’s weaknesses and challenges, and resolve them to ensure 100% customer satisfaction and even secure recommendations for the company from others. We’re also flexible when it comes to pricing. We won’t disagree A brief overview of the companies I have worked with: -Amazon Germany: Customer service & Sales -Booking Customer service & sales support & Cold calling -Ebookers / Hotels: Travel bookings & client relations& Sales, cold calling -Komfortkissen (Germany): Sales & customer service& Cold call -Go Transcript: Translation & transcription (DE/EN/AR) -Woflow (Germany): Data management & operations& Sales -Veeva Systems: Sales support & market expertise & cold calling . -hej consulting GmbH Sales & cold calling -The Fleece Company (Germany) Customer service & Ticket- chat Support Technical Skills:- Shopify | Commslayer | Zendesk | Go high level system | Hubspot | Salesforce | Amazon System | Woflow Workforce | Voyager Amadeus, GDS Systems & Farelogix (travel/ticketing) MS Office Suite (Word, Excel, PowerPoint). What I can offer your company: - The key factor that will help your company or project grow, keep your customers extremely satisfied, and boost your ratings on sites like Trustpilot and others - Extensive experience in the German (DACH), American, British, and Middle Eastern markets, combined with deep cultural understanding and an understanding of each client’s specific needs. -Multilingual customer support (German, English, and Arabic). I am fluent in these languages and also provide translation services, as well as cold calling and sales. -Generation of marketing opportunities and direct marketing communications in Germany, Austria, Switzerland, the United Kingdom, and the United States -Recruitment and onboarding of new employees in Germany, taking cultural differences into account High cultural sensitivity toward major international markets. Beyond customer service and sales, I bring a strong analytical mindset backed by hands-on experience in Data Analysis. Using Excel, SQL, Power BI, and Python, I help businesses uncover valuable insights, monitor KPIs, optimize processes, and make data-driven decisions. This combination of communication, sales, and analytical skills allows me to understand both the customer perspective and the numbers behind business performance. I invite you to start with a small, paid test project—an easy, no-risk way to see my skills, communication, and commitment in action. Let’s discuss how I can help you deliver exceptional service, drive sales, and expand into new markets. I look forward to connecting!