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Your 𝙍𝙚𝙡𝙞𝙖𝙗𝙡𝙚 and 𝘿𝙚𝙩𝙖𝙞𝙡-𝙤𝙧𝙞𝙚𝙣𝙩𝙚𝙙 Virtual Assistant 🤝 𝗧𝗲𝗰𝗵-𝘀𝗮𝘃𝘆 & 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 customer support 💻 Instagram, telecom & social media 𝐇𝐨𝐰 𝐈 𝐚𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬👇🏻 Helped businesses scale their online presence, maintain smooth customer operations, and manage daily tasks with zero hand-holding. From social media to CRM to content workflows, I bring both experience and consistency — so you can focus on big-picture growth while I handle the moving parts. 🔥 𝐖𝐇𝐀𝐓 𝐈 𝐃𝐎 𝐁𝐄𝐒𝐓 👉 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 • Instagram, TikTok, Reddit, Threads • Daily posting & scheduling • Trend-driven content creation • Community engagement & DM management • Analytics, reporting, and strategy tweaks 👉 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 (eCommerce + Telecom) • Order issues, billing, account management • Technical troubleshooting • Salesforce CRM expert • Consistent KPI achiever • Upselling & customer retention 👉 𝙂𝙚𝙣𝙚𝙧𝙖𝙡 𝙑A 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 • Admin work, data entry, documentation • Email and inbox management • Research, outreach & workflow improvement 👉 𝘾𝙤𝙣𝙩𝙚𝙣𝙩 + 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙏𝙤𝙤𝙡𝙨 • Canva & Figma editing • Short-form video cutting (CapCut/Filmora) • Screenshot & recording tools (OBS/Lightshot) 🛠 𝐓𝐎𝐎𝐋𝐒 𝐈 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 Creative: Canva, CapCut, InShot Platforms: Instagram, TikTok, Reddit, CRM: Salesforce Productivity: Notion, Asana, Slack, Google Suite, MS Office AI Tools: ChatGPT, Copilot, Glambase, Pykaso, Meta AI 💡 𝐖𝐇𝐘 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐋𝐈𝐊𝐄 𝐖𝐎𝐑𝐊𝐈𝐍𝐆 𝐖𝐈𝐓𝐇 𝐌𝐄 ✔ Clear and confident communicator ✔ Fast learner with strong attention to detail ✔ Tech-savvy & resourceful — I solve problems before they become problems ✔ Dependable: consistent results, minimal supervision ✔ Can manage tight deadlines without sacrificing quality

Make · Zapier · n8n · HubSpot · Airtable · AI Agents · Webhook/API Integration · CRM Automation · RevOps Systems I build and fix production-grade automation systems for businesses that have outgrown manual work or inherited workflows that break under pressure. 9 years. 60+ clients. 50+ Upwork reviews at 5.0 ★. What I actually do: → Build multi-step Make and Zapier workflows with conditional routing, error handling, and retry logic → Connect HubSpot, Salesforce, Airtable, and Brevo into clean, reliable data pipelines → Prevent duplicate contacts and broken CRM records using deduplication logic and field validation at intake → Wire AI agents (Claude, GPT-4, Gemini) into real business workflows, lead qualification, document summarization, scoping automation, inbox triage → Build webhook and API systems that actually hold up in production, not just in testing → Fix existing automations that run but produce wrong data, skip steps, or fail silently under load → Automate reporting, attribution, and data hygiene across Airtable, Google Sheets, and CRM layers Industries I've worked in: Legal ops · SaaS · Ecommerce · Marketing agencies · Education · Automotive · Web3 · Real estate Tools I work with daily: Make (Integromat) · Zapier · n8n · HubSpot · Salesforce · Airtable · Brevo · Webflow · Typeform · Jotform · Stripe · Shopify · OpenAI · Claude AI · Gemini · Python · REST APIs · Webhooks · Google Sheets · Slack · Twilio Before freelancing, I spent 3 years at Accenture as a Software Engineer supporting Oracle EPM system architecture. That background shapes how I think about reliability, monitoring, and what production-grade actually means. I document everything I build: scenario walkthroughs, field mapping references, error handling notes, and a Loom handoff video so your team can own and extend the system without me. If you know what's broken, I'll fix it. If you don't, I'll audit it and tell you what to build first.

Key Highlights: 🛠️ Technical Foundation: I CRM: D365, Zoho, Salesforce and Serverless Machine Learning, my technical expertise complements in Microsoft environments: Dynamics 365, Power Automate, Power Apps, Power BI, Azure azure cognitive services 🌐 Integration Mastery: My track record in seamlessly integrating diverse data sources ensures a robust foundation for accurate visual representation. Snowflake, Talend, Power Automate.API Integration. 💡 Analytical Proficiency: Leveraging my analytical skills in SQL, Python, and Snowflake, I've consistently unearthed valuable insights from complex datasets, driving informed decision-making. 📊 Expert Visualization: My experience in crafting impactful visualizations using Grow, coupled with proficiency in Power BI, showcases my commitment to delivering clear and compelling insights. 🚀 Collaboration and Communication: My ability to translate intricate data into understandable insights, particularly for non-technical stakeholders, fosters a culture of trust and collaboration. With over two decades of experience, I am a seasoned Senior Consultant specializing in data analytics, machine learning, and project management implementation ERP, CRM and ESB: Integration Systems. I hold the position of a professor at TecnoCampus University in Barcelona, a role that seamlessly complements my professional experience as a freelance engaged in similar projects. CERTIFICATIONS: Visit my Profile

🤖🗺️ I design how your business operates (Strategy, Systems, Processes & SOPs), build the platform that runs it (Notion | ClickUp | your CRM), and automate everything else (n8n, AI agents, Voice AI). Management consultant first (PMP®, Fortune-5 clients), automation expert second. ⏺️ EXPERTISE ⏺️ 💫 🤖AI Automation & AI Agents ••• n8n | MCP Servers | Voice AI | Claude / OpenAI 💫 🏢Business Processes & SOPs (Development & Optimization) ••• Notion | ClickUp | Monday 💫 ⚙️Automations, Information Management & Data Analysis ••• n8n | Make | Zapier 💫 📊Projects & Operations Management ••• Top PMP®, Management Consultant & ex-Project Lead and PMO ⭐ WHY CLIENTS HIRE ME ⭐ 1️⃣ 💼 Business fit ••• Starting with the operating process and desired outcome, not the software. 2️⃣ 👨‍💻 Technical depth ••• Ability to move from process mapping to APIs, workflow logic, data structures, testing, and implementation. 3️⃣ 🌹 User experience ••• Designing systems people can actually understand, adopt, and maintain. ⏺️ HOW I CAN HELP ⏺️ ✅ Notion | ClickUp | Monday ••• Develop a custom-made platform to Manage your Processes ✅ n8n | Make | Zapier ••• Automate your business to free your Time & Increase Profits ✅ AI Agents & Automations ••• n8n systems that run your operations 24/7, intake, quoting, notifications, dashboard ✅ AI Voice Agents ••• Phone agents that answer, qualify and log every call straight into your CRM ✅ SOPs, Systems & Process Maps ••• Standardize your operations for better Quality & Efficiency ✅ CRM Automation ••• Lawmatics | HubSpot | GoHighLevel, pipelines, triggers & API-level integrations ✅ EOS Implementer & Integrator ••• Implement EOS and Facilitate the Management of Operations for your organization ✅ Top Management Consultant and Project Lead ••• Drive forward the best management practices in your organization ✅ Top Score PMP® ••• Streamline and manage your Projects and Operations to ensure success ✨All of this alongside proper Project Management from a certified PMP® with TOP score from PMI® and with the experience from a Management Consultant and Project Lead. 🏢I've helped organizations from all sizes; from small businesses to one of the world’s TOP 5 largest companies in its sector. ⏺️ How to start ⏺️ I prefer to work with a very selected group of clients where I'm the best fit for the job. 1️⃣ First, let's schedule a call to assess If I'm the best expert for your job. 2️⃣ If I'm not, with all honesty I will guide you towards a better fit. 3️⃣ If I am, I will prepare a project plan so you can see for yourself that I am the best option - 📑 About me 📑 Worked for years as a Management Consultant (Information Management) and eventually Project Lead and PMO at the firm. Learned from dozens of projects to understand business processes and the information and value they provide to their enterprises. I improve business processes and operations by standardizing (SOPs) and optimizing them (Operations Research). I implement platforms to help organizations manage their operations & information (Notion, ClickUp, Monday, Fibery, Lawmatics) and as the most tech-savvy, I will always use technology in multiple ways to make companies more efficient (AI Agents, n8n, Python Scripting, Automations). All the solutions I provide come from the background of a management consultant who understands businesses, and the importance of making operations more efficient providing lower costs and higher revenue and profits; my superstar track-record gives me confidence to measure up to any business challenge you might have.

Client Testimonial: “𝐆𝐨𝐧𝐳𝐚𝐥𝐨 𝐢𝐬 𝐨𝐧𝐞 𝐨𝐟 𝐭𝐡𝐨𝐬𝐞 𝐇𝐮𝐛𝐒𝐩𝐨𝐭 𝐠𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐚𝐫𝐞 𝐡𝐚𝐫𝐝 𝐭𝐨 𝐟𝐢𝐧𝐝.” 🚀 I help companies build scalable HubSpot CRM, RevOps, Sales Operations, Marketing Automation, Outreach lead generation and AI-powered systems that increase revenue and eliminate manual work. Over the last 12+ years, I’ve helped startups, agencies, SaaS companies, education academies and enterprise organizations optimize their entire revenue operations, from CRM architecture and lead routing to complex workflow automation, custom integrations, reporting, and AI. Why clients hire me ✅ Top Rated Plus freelancer with 100% Job Success Score ⭐ Perfect 5-star reviews on both Upwork and the HubSpot Solutions Directory 🏅 15+ HubSpot Certifications 🥇 HubSpot Gold Solutions Partner ⚡ Fast communication (typically within 24 hours) 🔒 Clean, scalable implementations, not quick fixes ⸻ What I specialize in HubSpot CRM & RevOps * CRM architecture * Sales Hub & Marketing Hub * Service Hub * Lifecycle stages * Lead scoring * Deal pipelines * Revenue Operations * Attribution & reporting * Dashboards * Forecasting Marketing & Sales Automation * Advanced HubSpot workflows * Lead routing * Email automation * Nurture campaigns * Sales sequences * Internal process automation * AI-powered automations * Breeze AI implementation Integrations & Development * Custom API integrations * HubSpot Custom Code Actions * Private Apps * Webhooks * JavaScript * PHP * SQL * HubL * CMS development * Custom objects * Data migrations * Complex workflow logic RevOps Strategy I don’t just build workflows, I help design scalable revenue operations that align Marketing, Sales, and Customer Success while improving reporting quality and operational efficiency. ⸻ White-label HubSpot expert I also regularly work behind the scenes for HubSpot Gold, Diamond, and Elite Solutions Partners, helping them deliver complex technical implementations for their clients. Whether you need a HubSpot administrator, RevOps consultant, automation specialist, or technical architect, I can jump into existing projects and deliver quickly. ⸻ About me I’m the founder of VestalHub, where I lead a small team of HubSpot specialists focused on CRM implementation, RevOps, automation, AI, and integrations. We support clients from strategy through implementation, documentation, and training, ensuring solutions remain scalable long after launch. Originally from Argentina and now based in Spain, I work with clients worldwide and I’m fully bilingual. 👉 English & Spanish (Native/Bilingual) ⸻ What clients say ⭐⭐⭐⭐⭐ “Gonzalo is one of those HubSpot gems that are hard to find.” — Daniel Rachid, Head of Marketing, Betachon ⭐⭐⭐⭐⭐ “Wonderful GTM partner! We developed an advanced intent-signals-based lead system that substantially reduced our sales cycle, increased ACV, and supported our rapid growth.” — Travis Murdock, Head of GTM, CopilotKit ⭐⭐⭐⭐⭐ “Working with Gonzalo has helped grow my HubSpot knowledge tremendously. His expertise in automation and APIs is outstanding.” — Jake Webb, Founder, TalentCaddy ⭐⭐⭐⭐⭐ “Working with Vestal Hub has been game changing. Their speed to value is incredible.” — Erin Parker, Head of Revenue Operations, MavenAGI ⸻ Technologies HubSpot • Salesforce • Shopify • WooCommerce • Klaviyo • Make • Zapier • Airtable • Stripe • QuickBooks • Xero • Apollo • Instantly • Smartlead • Reply io • LinkedIn • WordPress • FlutterFlow • Softr • Notion • Jira • ClickUp • Slack • Zendesk • SQL • JavaScript • PHP • HTML/CSS • HubL • Custom APIs • AI Automation • Smartlead • Instantly • Clay If you need someone who understands both the business strategy and the technical implementation behind HubSpot and RevOps, I’d be happy to help.

As a virtual assistant and customer service representative for almost 7 years now, I am a dedicated and trustworthy professional who is passionate about satisfying the unique virtual assistant needs of each client. I am a native Spanish speaker from Santo Domingo, Dominican Republic, with a bachelor's degree in psychology, I have strived to develop the master of the English language that matches the level of my native language. My experience in the service industry had taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. Tools I have experienced with: - AnyDesk - Facebook - Instagram - Shopify - Five9 -ICA -OBERLO -Salesforce -Slack -Excel -LiveEngage by Liveperson I look forward to hear from you soon. Thank you.