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$100K+ earned architecting Salesforce Marketing Cloud for British Airways, BioNTech, Philip Morris International, Swatch Group (Tissot & Longines), La Prairie, SRG SSR Swiss, and Büchi Labortechnik. 100% Job Success. Expert-Vetted (top 1% on Upwork). I don't just configure SFMC, I architect the data models, automation workflows, and cross-cloud integrations that turn Marketing Cloud into a revenue engine. WHAT I DELIVER: → Email Studio & Content Builder: Responsive HTML/CSS email development, dynamic content with AMPscript, interactive carousels, conditional logic, Content Builder template architecture, and drag-and-drop block design for marketing teams → Journey Builder: Behavior-triggered multi-channel journeys (email + SMS + push), decision splits with Einstein Engagement Scoring, re-engagement flows, transactional sends, and Sales Cloud pipeline-synced automation → Automation Studio: SQL-driven segmentation, data hygiene workflows, scheduled imports/extracts, file transfers (SFTP/AWS S3), and script activities eliminating manual marketing operations → AMPscript, SSJS & CloudPages: Dynamic personalization, server-side scripting for landing pages, preference centers, microsites, Smart Capture forms, and API-triggered content → Mobile Studio: SMS/MMS campaigns via MobileConnect, push notifications via MobilePush, WhatsApp Business integration, and Twilio connectivity for advanced messaging → MC Connector & Cross-Cloud Integration: Marketing Cloud Connect setup with Sales/Service Cloud, bidirectional data sync, field mapping, API user configuration, and near-real-time synchronization. MuleSoft, SAP, and AWS S3 integrations. → Data Architecture: Data Extension design, relational data modeling, Contact Builder configuration, subscriber key strategy, Data Views (Sent, Open, Click, Bounce), and ETL processes for enterprise-scale data → Datorama / Marketing Cloud Intelligence: Campaign analytics dashboards, cross-channel performance reporting, and Einstein Analytics integration → Deliverability & Security: IP warmup strategy, SPF/DKIM/DMARC authentication, sender reputation management, role-based permissions, Business Unit configuration, send classifications, and approval workflows → Compliance & Governance: GDPR/CAN-SPAM/CCPA-compliant preference centers, subscriber management, unsubscribe/resubscribe logic, and data deletion processes → Einstein AI: Send Time Optimization, Engagement Scoring, Engagement Frequency, Content Selection, and Copy Insights configuration → Reporting: Custom reports using Data Views, SQL queries, standard reporting tools, Google Analytics integration for campaign attribution, and Litmus/Email on Acid for email testing ENTERPRISE PROJECTS: - Philip Morris International: Full SFMC architecture for smokeless P5 division. SAP, AWS, MuleSoft integrations. Triggered sends (SMS + email), Journey Builder automation, data modeling, subscriber lifecycle management, GDPR-compliant deletion workflows, custom reporting, and team training. - British Airways: Personalized customer engagement campaigns. Journey Builder, Automation Studio, IP warmup for new sending domain, MobileConnect SMS campaigns, Sales Cloud integration, data reporting dashboards, and deliverability optimization. - BioNTech: SFMC email infrastructure for communication and outreach. MC Connect with CRM synchronization, dynamic interactive templates (HTML/CSS/AMPscript), campaign effectiveness reporting, and full data privacy compliance. - Swatch Group (Tissot & Longines): Integrated email + SMS campaigns for luxury watch brands. MobileConnect, dynamic templates, security configurations, SSJS automations, server-side JavaScript for third-party integrations, and API-based data flows. - La Prairie: High-end interactive email campaigns for luxury skincare. Carousel emails, AMPscript conditional content, Figma/Adobe XD to responsive email design, Journey Builder automations, SSJS campaign monitoring. - SRG SSR Swiss (Play Suisse): Marketing Cloud development for Switzerland's national broadcaster. Email campaigns, automation workflows, and audience management for media streaming platform. - Büchi Labortechnik AG: SFMC implementation for pharma/chemistry sector. Email automation, data integration, and campaign management for B2B scientific equipment manufacturer. CERTIFICATIONS: 🏆 Salesforce Certified Marketing Cloud Consultant 🏆 Salesforce Certified Marketing Cloud Administrator 🏆 Salesforce Marketing Cloud Email Specialist TECHNICAL STACK: AMPscript | SSJS | SQL | HTML/CSS | JavaScript | Python | Java | REST/SOAP APIs | OAuth 2.0 | Marketing Cloud Connect | MuleSoft | AWS S3 | Twilio | Google Analytics | Litmus | DESelect | Git/GitHub | Jira | Postman | Data Modeling | ETL | VS Code | Salesforce CLI Currently Senior SFMC Technical Consultant at Merkle (a dentsu company) while taking select Upwork engagements. EU timezone (CET).

🏆 Top Rated AI Automation Engineer | 100% Job Success Score I build AI agents and automation systems that replace hours of manual work — voice bots that handle customer calls, chatbots that qualify leads, and n8n workflows that connect 20+ tools into one smart pipeline. If your team is buried in repetitive tasks (lead handling, support tickets, data collection, candidate screening, content generation) — I'll design and build the system that does it for you, end-to-end. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🎯 RECENT PROJECTS: ▸ Voice AI for Customer Service Built an inbound voicebot (Vapi + GPT-4) that handles customer inquiries end-to-end — booking, FAQ, escalation logic. ▸ AI Chatbot for Sales & Support Designed conversational AI agent that qualifies leads, books meetings, and syncs everything with the client's CRM in real time. ▸ HR Automation — Candidate Screening Automated end-to-end candidate evaluation pipeline using GPT-4 for resume parsing, scoring, and shortlisting. Cuts hiring manager time significantly. ▸ RAG System for Banner Generation with OCR Built a retrieval-augmented system that extracts text from images (OCR), pulls brand-relevant context from a vector database, and auto-generates on-brand banner content. ▸ Competitor Feedback Pipeline Automated scraping → GPT-4 analysis → structured insights reporting. Saves the client 15+ hours per week of manual research. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🛠 WHAT I DO BEST: → AI Voice Agents — Vapi, Retell, ElevenLabs (inbound/outbound) → AI Chatbots & Agents — GPT, Claude, Gemini, custom logic → n8n & Make Workflows — complex, multi-step, self-healing → CRM Automation — HubSpot, GoHighLevel, Salesforce, Pipedrive → RAG Systems — Pinecone, Qdrant, Supabase vector storage → Custom API Integrations — Python, Node.js, webhooks, OAuth → OCR & Document AI — automated extraction and processing ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 💻 TECH STACK: Automation: n8n • Make • Zapier AI/LLM: GPT • Claude • Gemini • Ollama • LangChain Voice AI: Vapi • Retell • ElevenLabs CRM: HubSpot • GoHighLevel • Salesforce • Pipedrive Data: Supabase • Airtable • Pinecone • Qdrant • PostgreSQL Messaging: Telegram • WhatsApp • Slack bots Code: Python • JavaScript • Node.js ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🤝 WHY CLIENTS HIRE ME: ✅ Top Rated on Upwork with 100% Job Success Score ✅ Clear communication — clients call me "solution-oriented" and "accountable for outcomes" (their words, not mine) ✅ I scope clearly before we start — no surprises, no scope creep ✅ Full documentation + handover so you're never locked in ✅ I respond fast and ship fast ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 📩 NEXT STEP: Send me a message with your challenge — I'll review and reply within a few hours with honest feedback on whether I can help, how long it'll take, and what it'll cost. No fluff, no pushy sales — just clear answers.

Sales & Project Manager | E-commerce Expert | STR agent | WordPress & Shopify | Bilingual I'm an experienced sales and project manager with a strong background in e-commerce, including Shopify and WordPress. I’ve led international teams, delivered successful projects using Agile, Jira, Salesforce, and hold a Prince2 certification. Based in Tenerife, I’m a native Hungarian, fluent in English, and learning Spanish. I’m a strong team player and problem solver, with experience from both startups and multinational environments. In addition to my core services, I offer Hungarian webshop content writing, editing, and QA. With hands-on Brandbank experience, I understand how to structure and optimize product data to improve consistency, compliance, and customer experience. Let’s work together to grow your business with clarity, structure, and results.

Your 𝙍𝙚𝙡𝙞𝙖𝙗𝙡𝙚 and 𝘿𝙚𝙩𝙖𝙞𝙡-𝙤𝙧𝙞𝙚𝙣𝙩𝙚𝙙 Virtual Assistant 🤝 𝗧𝗲𝗰𝗵-𝘀𝗮𝘃𝘆 & 𝗣𝗿𝗼𝗮𝗰𝘁𝗶𝘃𝗲 customer support 💻 Instagram, telecom & social media 𝐇𝐨𝐰 𝐈 𝐚𝐜𝐭𝐮𝐚𝐥𝐥𝐲 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐲𝐨𝐮𝐫 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬👇🏻 Helped businesses scale their online presence, maintain smooth customer operations, and manage daily tasks with zero hand-holding. From social media to CRM to content workflows, I bring both experience and consistency — so you can focus on big-picture growth while I handle the moving parts. 🔥 𝐖𝐇𝐀𝐓 𝐈 𝐃𝐎 𝐁𝐄𝐒𝐓 👉 𝙎𝙤𝙘𝙞𝙖𝙡 𝙈𝙚𝙙𝙞𝙖 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩 • Instagram, TikTok, Reddit, Threads • Daily posting & scheduling • Trend-driven content creation • Community engagement & DM management • Analytics, reporting, and strategy tweaks 👉 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 (eCommerce + Telecom) • Order issues, billing, account management • Technical troubleshooting • Salesforce CRM expert • Consistent KPI achiever • Upselling & customer retention 👉 𝙂𝙚𝙣𝙚𝙧𝙖𝙡 𝙑A 𝙎𝙪𝙥𝙥𝙤𝙧𝙩 • Admin work, data entry, documentation • Email and inbox management • Research, outreach & workflow improvement 👉 𝘾𝙤𝙣𝙩𝙚𝙣𝙩 + 𝘿𝙞𝙜𝙞𝙩𝙖𝙡 𝙏𝙤𝙤𝙡𝙨 • Canva & Figma editing • Short-form video cutting (CapCut/Filmora) • Screenshot & recording tools (OBS/Lightshot) 🛠 𝐓𝐎𝐎𝐋𝐒 𝐈 𝐖𝐎𝐑𝐊 𝐖𝐈𝐓𝐇 Creative: Canva, CapCut, InShot Platforms: Instagram, TikTok, Reddit, CRM: Salesforce Productivity: Notion, Asana, Slack, Google Suite, MS Office AI Tools: ChatGPT, Copilot, Glambase, Pykaso, Meta AI 💡 𝐖𝐇𝐘 𝐂𝐋𝐈𝐄𝐍𝐓𝐒 𝐋𝐈𝐊𝐄 𝐖𝐎𝐑𝐊𝐈𝐍𝐆 𝐖𝐈𝐓𝐇 𝐌𝐄 ✔ Clear and confident communicator ✔ Fast learner with strong attention to detail ✔ Tech-savvy & resourceful — I solve problems before they become problems ✔ Dependable: consistent results, minimal supervision ✔ Can manage tight deadlines without sacrificing quality

🔴 🚀 𝟲𝟱+ 𝐀𝐈 𝐏𝐫𝐨𝐣𝐞𝐜𝐭𝐬 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐞𝐝 | 🤩 𝟲𝟎+ 𝐇𝐚𝐩𝐩𝐲 𝐂𝐥𝐢𝐞𝐧𝐭𝐬 | ⭐ 𝗧𝗼𝗽 𝟣𝟢𝟢% 𝐉𝐨𝐛 𝐒𝐮𝐜𝐜𝐞𝐬𝐬 𝐑𝐞𝐜𝐨𝐫𝐝🔴 🔥𝔾𝕚𝕧𝕖 𝕞𝕖 𝕤𝕠𝕞𝕖𝕥𝕙𝕚𝕟𝕘 𝕥𝕠 𝕓𝕦𝕚𝕝𝕕 𝕒𝕟𝕕 𝕚'𝕝𝕝 𝕓𝕦𝕚𝕝𝕕 𝕚𝕥 𝕤𝕠 𝕚𝕥 𝕨𝕠𝕣𝕜𝕤 𝟚𝟜/𝟟. 𝕋𝕙𝕒𝕥𝕤 𝕞𝕪 𝕡𝕣𝕠𝕞𝕚𝕤𝕖🔥 3 years ago, I noticed something odd: companies were spending $100,000s on “AI automation” that looked impressive on paper… but didn’t actually move the needle for their business. Chatbots that didn’t convert. Automations that saved minutes instead of hours. That’s when I made a crucial decision... If I was going to build with AI, it had to create real impact. Not vanity. Not hype. Growth. Since then, I’ve delivered AI-powered platforms, chatbots, and Web3 solutions that don’t just look futuristic—they’ve driven measurable revenue, saved thousands of hours, and given businesses a competitive edge. Here’s how I approach every project: 🌀 AI automation & Web3 Expertise – I’ve built AI agents, blockchain ecosystems, and SaaS platforms using top frameworks. 🌀 Fast & Efficient Execution – Because speed matters, but never at the cost of quality. 🌀 Proven Results – My builds aren’t experiments—they’re tools already fueling growth. 🌀 Business-First Thinking – Every line of code has one goal: impact your bottom line. Alongside client work, I share what I learn—AI breakthroughs, AI automation workflows, and Web3 insights—on YouTube and beyond (@mom-ai-technologies, @maxmat_). So if you’re looking for someone who doesn’t just build “cool tech,” but AI products and AI automation that matter, I’d love to hear your story—and see how we can write the next chapter together.

Make · Zapier · n8n · HubSpot · Airtable · AI Agents · Webhook/API Integration · CRM Automation · RevOps Systems I build and fix production-grade automation systems for businesses that have outgrown manual work or inherited workflows that break under pressure. 9 years. 60+ clients. 50+ Upwork reviews at 5.0 ★. What I actually do: → Build multi-step Make and Zapier workflows with conditional routing, error handling, and retry logic → Connect HubSpot, Salesforce, Airtable, and Brevo into clean, reliable data pipelines → Prevent duplicate contacts and broken CRM records using deduplication logic and field validation at intake → Wire AI agents (Claude, GPT-4, Gemini) into real business workflows, lead qualification, document summarization, scoping automation, inbox triage → Build webhook and API systems that actually hold up in production, not just in testing → Fix existing automations that run but produce wrong data, skip steps, or fail silently under load → Automate reporting, attribution, and data hygiene across Airtable, Google Sheets, and CRM layers Industries I've worked in: Legal ops · SaaS · Ecommerce · Marketing agencies · Education · Automotive · Web3 · Real estate Tools I work with daily: Make (Integromat) · Zapier · n8n · HubSpot · Salesforce · Airtable · Brevo · Webflow · Typeform · Jotform · Stripe · Shopify · OpenAI · Claude AI · Gemini · Python · REST APIs · Webhooks · Google Sheets · Slack · Twilio Before freelancing, I spent 3 years at Accenture as a Software Engineer supporting Oracle EPM system architecture. That background shapes how I think about reliability, monitoring, and what production-grade actually means. I document everything I build: scenario walkthroughs, field mapping references, error handling notes, and a Loom handoff video so your team can own and extend the system without me. If you know what's broken, I'll fix it. If you don't, I'll audit it and tell you what to build first.