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Make · Zapier · n8n · HubSpot · Airtable · AI Agents · Webhook/API Integration · CRM Automation · RevOps Systems I build and fix production-grade automation systems for businesses that have outgrown manual work or inherited workflows that break under pressure. 9 years. 60+ clients. 50+ Upwork reviews at 5.0 ★. What I actually do: → Build multi-step Make and Zapier workflows with conditional routing, error handling, and retry logic → Connect HubSpot, Salesforce, Airtable, and Brevo into clean, reliable data pipelines → Prevent duplicate contacts and broken CRM records using deduplication logic and field validation at intake → Wire AI agents (Claude, GPT-4, Gemini) into real business workflows, lead qualification, document summarization, scoping automation, inbox triage → Build webhook and API systems that actually hold up in production, not just in testing → Fix existing automations that run but produce wrong data, skip steps, or fail silently under load → Automate reporting, attribution, and data hygiene across Airtable, Google Sheets, and CRM layers Industries I've worked in: Legal ops · SaaS · Ecommerce · Marketing agencies · Education · Automotive · Web3 · Real estate Tools I work with daily: Make (Integromat) · Zapier · n8n · HubSpot · Salesforce · Airtable · Brevo · Webflow · Typeform · Jotform · Stripe · Shopify · OpenAI · Claude AI · Gemini · Python · REST APIs · Webhooks · Google Sheets · Slack · Twilio Before freelancing, I spent 3 years at Accenture as a Software Engineer supporting Oracle EPM system architecture. That background shapes how I think about reliability, monitoring, and what production-grade actually means. I document everything I build: scenario walkthroughs, field mapping references, error handling notes, and a Loom handoff video so your team can own and extend the system without me. If you know what's broken, I'll fix it. If you don't, I'll audit it and tell you what to build first.

Hi there 👋 I'm here to take the hassle out of your routine and automate everything that can be automated in your marketing. I will help to develop and set up Klaviyo and ActiveCampaign automated email funnels. Also, integrate your email marketing services, calendars, tasks, CRMs, client lists... then add any task you have in mind with Zapier and Make.com (Integromat). In my work, I mainly use the following tools: ✔️ Marketing platforms integration: Zapier, Make (ex-Integromat); ✔️ CRM Systems: ActiveCampaign, HubSpot, Pipedrive, AirTable; ✔️ Marketing automation platforms: Klaviyo, ActiveCampaign; ✔️ landing pages design and implementation: ClickFunnels, Leadpages, Wix. Just because you didn't see your favorite services above doesn't mean I can't work with them. Just ask me. Most likely I've worked with them before, or they're similar to other tools I'm familiar with. In any case, if something can be automated, it should be automated 🤓 Well-established automated routines will free up your time and your team will work on interesting and creative tasks. Also it helps to avoid mistakes. Your customers will get a better experience and you will get a higher profit. Click the "Invite" button on the top of this page to contact me 🤝

Hi there! 👋 I'm Alcides, a Software Engineer and Automation Expert with over 10 years of experience specializing in backend development, process automation 🤖, API integrations, e-commerce and CRM solutions. My expertise extends across a wide range of tools and technologies, making me the ideal partner for streamlining operations, boosting productivity, and securing your digital landscape. As an Expert-Vetted Freelancer on Upwork, recognized among the top 1% 🥇 of professionals in my category, I bring a unique blend of technical and business expertise to every project. My approach is solution-focused and client-centric, ensuring every deliverable is tailored to your specific needs and goals. What Sets Me Apart: 1️⃣ I specialize in connecting and automating systems like Shopify, Airtable, Zapier, Make.com, CRM (HubSpot, Pipedrive, etc), Shopify, and more, alongside extensive backend development experience in Python, PHP (Symfony, Laravel), JavaScript, and TypeScript (Node.js and React.js). My solutions ensure seamless integration, efficiency, and maintainability. 2️⃣ Secure and Scalable Solutions With a strong foundation in cybersecurity, I incorporate ethical hacking techniques, vulnerability assessments, and best practices to deliver robust and resilient systems. Your business will benefit from solutions that are both effective and secure. 3️⃣ Business-Oriented Perspective Unlike many developers, I combine technical know-how with strategic insight, offering you options that not only meet your immediate technical needs but align with your business objectives. My diverse industry experience allows me to approach challenges with a broad and innovative perspective. 4️⃣ Framework-Agnostic Approach Being framework-agnostic, I choose the best tools for the job rather than being constrained by a specific tech stack. This flexibility ensures optimal performance and sustainability for your projects. 5️⃣ AI-Driven Innovations I harness the power of AI, particularly tools like OpenAI (e.g., ChatGPT), to create intelligent automation solutions that address complex business challenges. Whether it’s process optimization or enhancing customer engagement, I deliver cutting-edge solutions. My Tech Stack and Expertise: - Languages: Python, JavaScript, TypeScript, PHP - Frameworks & Tools: Symfony, Laravel, FastAPI, Flask, Node.js, React.js - Automation Tools: Zapier, Make.com, Airtable , N8N - CRM & Integrations: SuiteCRM, Directus, Brevo, Twilio, Stripe, MailChimp , Airtable, HubSpot, Pipedrive, Zoho, etc. - Cloud Solutions: AWS, Google Cloud, Digitalocean. - Specialized Tools: DataForSEO, Smarlead, Shopify, ClickFunnels, Instantly, etc. Services I Offer: - Custom Automation Solutions: From small-scale process automation to enterprise-level system integrations - Marketing and Leads Funnels automations, 3PL integrations, etc. - API Development & Integration: Seamlessly connecting your tools and platforms. - CRM Customization & Automation: Streamlining customer management workflows. - Secure Backend Development: Building scalable, maintainable systems with security as a priority. - AI-Powered Solutions: Leveraging AI to supercharge your operations. Why Work With Me: - Proven Expertise: Expert-Vetted, trusted by clients to deliver high-quality results. - Client-Centric Approach: Every solution is tailored to your unique needs. - Holistic Problem-Solving: Combining technical excellence with strategic insights to deliver end-to-end solutions. - Commitment to Quality: My rate reflects the premium service, reliability, and peace of mind I provide, ensuring cost-effective results without rework or technical debt. Ready to elevate your business processes with smart, secure, and scalable solutions? 📨 Contact me today to discuss your project and discover how we can achieve your goals together.

Hi! 👋 As your dedicated troubleshooter, I bring order to chaos by expertly diagnosing and solving your toughest software integration problems. With deep expertise in Make.com and Zapier, I don't just fix issues – I prevent them from happening again. Think of me as your systems' detective and problem-solver. When automation breaks, 💥 I track down the root cause. When workflows tangle, I streamline them. When data gets stuck, I get it flowing again. 🎉 When your automation breaks down, I'm the expert who: ✔️ Tracks down those elusive integration bugs 🐛 ✔️ Gets your stuck data flowing smoothly again ⚡ ✔️ Transforms tangled workflows into streamlined processes 🔄 ✔️ Prevents future issues before they can disrupt your business 🛡️ With deep expertise in Make.com and Zapier, I turn chaos into harmony. Your software should work FOR you, not against you. Ready to solve those persistent automation problems once and for all? Let's connect and get your systems running smoothly! 💪 Since becoming a Top Rated freelancer on Upwork in September 2018, I've dedicated myself to helping small businesses, entrepreneurs, and solopreneurs eliminate repetitive tasks.