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in Pakistan

Greetings, Thank you so much for visiting my profile. We’re living in a modern economy — one where business success isn’t just about great products or services, but also about delivering exceptional customer experiences. Customer satisfaction directly drives loyalty, growth, and reputation — and that’s exactly where I come in. I’m a dedicated Customer Service Representative and Virtual Assistant with over 2 years of experience providing professional support for Shopify stores, Airbnb property management, and e-commerce brands. I take pride in being detail-oriented, organized, and always striving to exceed client expectations. My goal is simple: to lighten your workload, handle your customers with care and precision, and help your business grow smoothly. 🌟 My Expertise Includes: ✔️ Live Chat Support & Email Support ✔️ Airbnb / Vrbo / Booking.com Guest Communication ✔️ Shopify Order Fulfillment, Tracking & Refunds ✔️ Property Management Coordination (Cleaners, Maintenance, Check-ins) ✔️ Handling Chargebacks & Disputes (Shopify, PayPal, Klarna) ✔️ Data Entry, Google Sheets & Reports ✔️ Creating Discounts & Managing Customer Upsells ✔️ Multilingual Support (English, Dutch, Spanish, German, Italian, Portuguese, Swedish, Danish, and more) 🧰 Tools I’m Proficient In: CRM & Support Platforms: Zendesk • Gorgias • Freshdesk • Reamaze • Helpscout • Tawk.to • Zoho CRM • Intercom•DeepL•Clockify Property & Booking Tools: Airbnb • Vrbo • Booking.com • Hospitable • Hostaway • Guesty •Hostfully E-commerce Tools: Shopify • AliExpress • DSers • Trello • Slack • Google Workspace • Microsoft Office 💬 Why Work With Me: -I’m reliable, proactive, and a fast learner. -I communicate clearly and professionally. -I take ownership of my work and deliver results. -I’m available 24/7, including weekends and holidays. -I value long-term relationships built on trust and quality service. I’m confident that my background, professionalism, and passion for customer satisfaction make me a strong asset to your team. Let’s connect to discuss how I can help you run your operations smoothly and deliver exceptional service to your customers. ✔ 100% Client Satisfaction Guaranteed! Thank you for visiting my profile, – Anum

🏆 Top Rated Freelancer on Upwork 🏆 40+ Successfully Completed Projects and counting Hello, I’m Ubaid Raza and I’ve spent the last 6 years mastering the US CR process 🇺🇸. I help clients clean up their financial reports, remove negative items, and boost scores fast⚡, professionally🧑‍💼, and in full compliance with FTC & CFPB regulations ✅. 💼 What I Offer: Full 3-Bureau financial analysis: TransUnion, Experian, Equifax Removal of Hard Inquiries: Experian inquiries removed within 24 hours ⏱️ Collections, Charge-offs, Derogatory Accounts, Student Loans, Repossession, Late Payments, Bankruptcy: Removed within 7–21 days 📅 Credit Sweeps & Factual Disputes 🔄 Custom Dispute Letters & FTC/CFPB Complaints ✉️ LetterStream, BBB Reports & More 📑 🛠 Tools & Platforms I Use: CRC DisputeFox Client Dispute Manager CFPB & BBB complaint systems LetterStream ✉️ 👥 My Full Team: Processing Team: handles all paperwork efficiently FTC Team: ensures compliance & follows regulations Calling Team: communicates with all 3 bureaus for faster results 📞 🚀 Why Choose Me: Friendly, professional, and results-driven 🎯 Hundreds of clients successfully managed with personalized attention 👥 Fast⚡, transparent, and ethical credit repair methods ✅ I help you rebuild your financial future 💳💪 📩 Special Offers: Free consultation & financial analysis 🆓 Personalized credit improvement roadmap 🗺️ Step-by-step guidance until your goals are achieved 🏁 Let’s get your financial report clean, accurate, and your scores soaring! 🚀💳

💼 𝟓+ 𝐘𝐄𝐀𝐑𝐒 𝐄𝐗𝐏𝐄𝐑𝐈𝐄𝐍𝐂𝐄 🎖️ 𝐂𝐔𝐒𝐓𝐎𝐌𝐄𝐑 𝐒𝐔𝐏𝐏𝐎𝐑𝐓 𝐏𝐑𝐎 👌 𝐓𝐎𝐏-𝐍𝐎𝐓𝐂𝐇 𝐈𝐍 𝐓𝐈𝐂𝐊𝐄𝐓𝐒 & 𝐂𝐇𝐀𝐓 ⭐⭐⭐⭐⭐ 𝟙𝟘𝟘% 𝐂𝐋𝐈𝐄𝐍𝐓 𝐒𝐀𝐓𝐈𝐒𝐅𝐀𝐂𝐓𝐈𝐎𝐍 When clients need someone who can 𝐝𝐨 𝐢𝐭 𝐚𝐥𝐥, from calming a frustrated customer to closing a high-stakes hire, they stop scrolling. That’s where I come in. With 𝟓+ years of proven success as a Top Rated Plus freelancer on Upwork, I specialize in delivering seamless support across Customer Service (Email, Chat, Phone, Social Media), Virtual Assistance, Admin & Executive Assistance, Real Estate Coordination, Telemarketing, Lead Generation, Cold Calling, and Full Life Cycle Recruitment. My track record speaks for itself: fast-scaling startups, global eCommerce brands, and busy executives trust me to handle the details while they focus on growth. Customer Support & Communication 🗸 Multi-channel support: Email, Chat, Phone, Social Media 🗸 Approach: empathetic tone, quick resolutions, and zero dropped threads 🗸 CRM expertise: Zendesk, Freshdesk, Gorgias, Intercom, Help Scout, Zoho Desk, Re:amaze. Virtual, Admin, & Executive Assistance 🗸 Executive-level support with precision and confidentiality 🗸 Calendar management, inbox organization, travel planning, and document handling 🗸 Tools: Google Workspace, Microsoft Office, Asana, Monday, ClickUp, Notion, Jira Sales, Recruitment, & Growth 🗸 Telemarketing, Lead Generation, Cold Calling 🗸 Full Life Cycle Recruitment: sourcing, screening, interviewing, onboarding 🗸 Platforms: Salesforce, GoHighLevel, Pipedrive, Close, Bitrix24, Teamwork CRM Real Estate Coordination 🗸 Transaction management, client communication, scheduling, and MLS updates 🗸 Trusted by real estate professionals for smooth, detail-oriented coordination Professional Setup 🗸 Dual-monitor high-performance laptop 🗸 100 Mbps fiber internet + power backup 🗸 Noise-canceling headphones for distraction-free calls Why Clients Choose Me Because I’m not just a freelancer; I’m a 𝒔𝒕𝒓𝒂𝒕𝒆𝒈𝒊𝒄 𝒑𝒂𝒓𝒕𝒏𝒆𝒓 who blends empathy, efficiency, and expertise. Whether you need someone to 𝐬𝐮𝐩𝐩𝐨𝐫𝐭 𝐲𝐨𝐮𝐫 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫𝐬, 𝐦𝐚𝐧𝐚𝐠𝐞 𝐲𝐨𝐮𝐫 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, 𝐨𝐫 𝐝𝐫𝐢𝐯𝐞 𝐲𝐨𝐮𝐫 𝐬𝐚𝐥𝐞𝐬 𝐩𝐢𝐩𝐞𝐥𝐢𝐧𝐞, I deliver results that keep your business moving forward. If you’re looking for a 𝐓𝐨𝐩 𝐑𝐚𝐭𝐞𝐝 𝐏𝐥𝐮𝐬 𝐟𝐫𝐞𝐞𝐥𝐚𝐧𝐜𝐞𝐫 𝐰𝐡𝐨 𝐜𝐚𝐧 𝐰𝐞𝐚𝐫 𝐦𝐮𝐥𝐭𝐢𝐩𝐥𝐞 𝐡𝐚𝐭𝐬 𝐰𝐢𝐭𝐡𝐨𝐮𝐭 𝐝𝐫𝐨𝐩𝐩𝐢𝐧𝐠 𝐭𝐡𝐞 𝐛𝐚𝐥𝐥, let’s connect. I’ll bring clarity, consistency, and growth to your business.

Hi! I'm Sehrish, a Top Rated Shopify Customer Support Specialist with 5+ years of experience helping Shopify and eCommerce brands deliver outstanding customer experiences. I don't just answer customer emails. I help businesses reduce refunds, prevent chargebacks, improve customer satisfaction, increase customer retention, and build long-term customer loyalty. I have successfully supported international Shopify and WooCommerce stores across Fashion, Beauty, Footwear, Home & Living, Electronics, Health & Wellness, Orthopedic Products, Personalized Products, AI-powered Digital Products, and General eCommerce. I have extensive experience handling high-volume customer support, managing 120+ customer emails and live chat conversations daily while maintaining fast response times, professionalism, and excellent customer satisfaction. 🚀 My Expertise ✔ Customer Support (Email, Live Chat & Phone Support) ✔ Shopify Admin & Order Management ✔ Refunds, Returns, Exchanges & Cancellations ✔ Order Tracking & Shipping Support ✔ Chargeback Prevention & Dispute Handling ✔ Shopify Product Listing & Product Page Creation ✔ Subscription Management ✔ Parcel Monitoring & Delivery Exception Handling ✔ Customer Retention & Upselling ✔ Supplier Coordination ✔ FAQ & Help Center Creation ✔ Managing High-Volume Email Inboxes ✔ CRM Management & Customer Relationship Building 📦 I Help Businesses ✔ Reduce Refunds & Chargebacks ✔ Resolve Customer Issues Before They Become Disputes ✔ Handle 100+ Customer Emails & Live Chats Daily ✔ Improve Customer Satisfaction (CSAT) ✔ Increase Customer Retention ✔ Protect Brand Reputation ✔ Deliver Fast, Friendly & Professional Customer Support ✔ Build Long-Term Customer Loyalty 🛠 CRM & Support Tools Shopify | Gorgias | Zendesk | Reamaze | Freshdesk | Help Scout | Zoho CRM | Trengo | Richpanel | Intercom | Gmail | Outlook | Google Sheets | Google Docs | ChatGPT | DeepL 🌍 Multilingual Customer Support I regularly provide customer support in multiple languages using ChatGPT, DeepL, and Google Translate, helping businesses communicate professionally with customers in: German • Dutch • French • Spanish • Italian • Portuguese • Swedish • Arabic • Russian ⭐ Why Clients Hire Me ✔ Top Rated Freelancer on Upwork ✔ 5+ Years of Shopify & eCommerce Customer Support Experience ✔ Handled 100+ Customer Emails & Live Chats Daily ✔ Fast Response Time & High Accuracy ✔ Email, Live Chat & Phone Support Specialist ✔ Strong Shopify Admin & Order Management Skills ✔ Experienced in Reducing Refunds & Chargebacks ✔ Calm & Professional Communication, Even with Difficult Customers ✔ Detail-Oriented, Organized & Reliable ✔ Flexible to Work Across US, UK & EU Time Zones ✔ Available for Long-Term Projects ✔ Quick Learner & Team Player ✔ Focused on Building Long-Term Client Relationships I believe every customer interaction is an opportunity to strengthen a brand's reputation. My goal is not only to answer customer inquiries but also to increase customer satisfaction, reduce refunds and chargebacks, retain customers, and help businesses grow through exceptional customer service. 📩 If you're searching for a reliable, experienced, and long-term Customer Support Specialist, feel free to send me a message. I'd be happy to discuss how I can help your business grow. Let's build a great customer experience together! Kind Regards, Sehrish Rafique

Hello! 👋 I hope you're having an amazing day. I appreciate for having a look at my profile. I have been working as a customer service representative for more than 4 years As a freelancer, I try to make my clients' lives easier by giving them a positive experience and handing over quality work. I have provided online chat support and Email support for my clients based all around the world for e-commerce stores. Your Customer Service, Chat Support, Emails, and Social Media management will be managed in a highly professional and friendly manner so your customers can enjoy an excellent experience in your store. I will be a perfect Virtual Assistant for your business. Managing the Shopify eCommerce stores is my specialty. ✅ What I Offer: 🛒 Shopify & eCommerce Customer Support: Order processing, tracking, and updates Handling refunds, cancellations, and creating manual orders Updating customer information (addresses, emails, contact details) Creating discount codes and managing promotions Coordinating with suppliers to ensure smooth order fulfillment 📲 Social Media Management & Support: Managing Facebook pages: moderating comments, filtering negative feedback, and responding to messages Handling customer inquiries across TikTok, Instagram, and Meta platforms 💻 Tools I Use: Helpdesk & CRM Systems: Zendesk, Gorgias, Freshdesk, Help Scout, Zoho CRM, Reamaze, Trengo, Gmail, Outlook, PrivateMail, Strato Webmail Communication Platforms: Slack, Skype, Discord, WhatsApp, WeChat Tracking & Fulfillment Tools: USPS, UPS, DHL, FedEx, 17Track, Yun Express, PostNL, Universal Parcel, Global Tracking 🌐 Multilingual Support: With the help of advanced tools like ChatGPT Pro and DeepL, I can assist customers in: German, Dutch, Swedish, French, Italian, Arabic, Portuguese, Spanish, Turkish, Russian, Greek, Polish, Finnish, and more. 🛍️ eCommerce Brands I’ve Supported: Pawfectbuddies – Email & Social Media Support (Pet Products) Pawfectfriend – Email Support & Dispute Resolution (Cat Products) KangooKids – Email Support & PayPal Dispute Handling (Baby Products) Air Gaming Mousepads – Live Chat Support Oliviaoliver – Email & Facebook Support (Women’s Fashion) ClausXXL – Email Support & Shopify Dispute Management (Seasonal Products) Tiny Wonders – Email & Facebook Support (Children’s Products) Wonder Paws – Multi-platform Customer Support (Dog Products) Neptune Gold – Live Chat Support INKWALL – Email Support & Chargeback Handling (Custom Products) 🙌 Why Clients Choose Me: 24/7 availability, including weekends and holidays Clear, professional communication—even in high-pressure situations Strong Shopify expertise with complete customer support coverage Fast response times with exceptional attention to detail Long-term approach focused on customer satisfaction and retention I don’t just resolve issues—I represent your brand with professionalism, care, and consistency. Every interaction is an opportunity to build trust, enhance customer experience, and turn one-time buyers into loyal customers. 😏 Still Considering? If you're ready to provide a 5-star experience to your customers, feel free to reach out. Let’s work together to grow your business. Thank you for your time—I look forward to collaborating with you! Regards, Muhammad

Your customers remember every interaction with your business, and one poor experience is enough to lose them forever! Many businesses lose customers not because of their product, but because of poor customer support and ineffective communication. I help solve that problem by delivering exceptional customer support, strategic cold calling, and customer experiences that increase retention, loyalty, & revenue. 8+ years of expertise in going above and beyond for my clients and their customers. 🏆 Some of the names I’ve proudly worked with include: ❯ Upwork (Freelancer Support) ❯ Deloitte (Big 4 Consulting) ❯ Large-scale Shopify and Amazon brands ➤ Customer Service Experience ⚡Successfully managed 8 Shopify brands simultaneously within a single project ⚡Handled 10–15 tickets per hour during peak season with efficiency and accuracy ⚡Reduced churn by 28% for a subscription-based client within 90 days ➤ Cold Calling & Sales Experience ⚡Generated record-breaking results in both B2B and B2C campaigns ⚡Mastered phone tonality to avoid sounding scripted or overly sales-focused ⚡Successfully bypassed gatekeepers and connected with key decision-makers ➤ Systems & Tools Zendesk / Freshdesk / Gorgias / HubSpot / Intercom / Help Scout / Re:amaze / GoHighLevel / Shopify Plus / Notion / Slack / Jira / ClickUp / Aircall / RingCentral / Dialpad / Five9 / VICIdial / CallTools / Google Workspace / Microsoft Office ➤ Remote-Ready Setup Dedicated home office with backup power, dual high-speed internet connections (100 Mbps & 60 Mbps), dual monitors, and noise-canceling equipment to ensure uninterrupted, distraction-free communication for your customers and team. ➤ Reviews & Client Feedback (also available in my work history section) ⭐⭐⭐⭐⭐ "𝐺𝑟𝑒𝑎𝑡 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝑠𝑒𝑟𝑣𝑖𝑐𝑒 𝑎𝑔𝑒𝑛𝑡 𝑎𝑛𝑑 𝑤𝑎𝑠 𝑎𝑏𝑙𝑒 𝑡𝑜 ℎ𝑎𝑛𝑑𝑙𝑒 𝑠𝑜𝑐𝑖𝑎𝑙 𝑚𝑒𝑑𝑖𝑎, 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟 𝑐𝑎𝑙𝑙𝑠, 𝑎𝑛𝑑 𝑒-𝑚𝑎𝑖𝑙𝑠." ⭐⭐⭐⭐⭐ "𝑆𝑦𝑒𝑑 𝑖𝑠 𝑎𝑛 𝑒𝑥𝑐𝑒𝑝𝑡𝑖𝑜𝑛𝑎𝑙𝑙𝑦 𝑝𝑟𝑜𝑑𝑢𝑐𝑡𝑖𝑣𝑒 𝑠𝑎𝑙𝑒𝑠 𝑟𝑒𝑝𝑟𝑒𝑠𝑒𝑛𝑡𝑎𝑡𝑖𝑣𝑒. 𝐻𝑒 𝑖𝑠 𝑒𝑥𝑡𝑟𝑒𝑚𝑒𝑙𝑦 ℎ𝑎𝑟𝑑 𝑤𝑜𝑟𝑘𝑖𝑛𝑔, 𝑎𝑛𝑑 𝑝𝑟𝑜𝑣𝑖𝑑𝑒𝑑 𝑢𝑠 𝑚𝑎𝑛𝑦 𝑚𝑒𝑒𝑡𝑖𝑛𝑔 𝑏𝑜𝑜𝑘𝑖𝑛𝑔𝑠 𝑖𝑛 𝑎 𝑣𝑒𝑟𝑦 𝑠ℎ𝑜𝑟𝑡 𝑝𝑒𝑟𝑖𝑜𝑑 𝑜𝑓 𝑡𝑖𝑚𝑒. 𝐼 𝑤𝑜𝑢𝑙𝑑 100% 𝑟𝑒𝑐𝑜𝑚𝑚𝑒𝑛𝑑 ℎ𝑖𝑚 𝑡𝑜 𝑗𝑜𝑖𝑛 𝑎𝑛𝑦 𝑠𝑎𝑙𝑒𝑠 𝑡𝑒𝑎𝑚." ⭐⭐⭐⭐⭐ "𝑇ℎ𝑖𝑠 𝑤𝑎𝑠 𝑜𝑢𝑟 𝑓𝑖𝑟𝑠𝑡 𝑡𝑖𝑚𝑒 𝑤𝑜𝑟𝑘𝑖𝑛𝑔 𝑤𝑖𝑡ℎ 𝑆𝑦𝑒𝑑 𝑓𝑜𝑟 𝑜𝑢𝑟 ℎ𝑜𝑙𝑖𝑑𝑎𝑦 𝑠𝑒𝑎𝑠𝑜𝑛, 𝑎𝑛𝑑 𝐼 𝑐𝑜𝑢𝑙𝑑 𝑛𝑜𝑡 𝑏𝑒 𝑚𝑜𝑟𝑒 𝑔𝑟𝑎𝑡𝑒𝑓𝑢𝑙 𝑓𝑜𝑟 ℎ𝑖𝑠 𝑐𝑜𝑛𝑡𝑟𝑖𝑏𝑢𝑡𝑖𝑜𝑛𝑠 𝑡𝑜 𝑡ℎ𝑒 𝑡𝑒𝑎𝑚! 𝑆𝑦𝑒𝑑 𝑤𝑎𝑠 𝑣𝑒𝑟𝑦 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙 𝑤𝑖𝑡ℎ 𝑜𝑢𝑟 𝑐𝑢𝑠𝑡𝑜𝑚𝑒𝑟𝑠 𝑎𝑛𝑑 𝑜𝑡ℎ𝑒𝑟 𝑡𝑒𝑎𝑚 𝑚𝑒𝑚𝑏𝑒𝑟𝑠 𝑎𝑡 𝑎𝑙𝑙 𝑡𝑖𝑚𝑒𝑠. 𝐻𝑖𝑠 𝑎𝑡𝑡𝑒𝑛𝑡𝑖𝑜𝑛 𝑡𝑜 𝑑𝑒𝑡𝑎𝑖𝑙, 𝑝𝑟𝑜𝑓𝑒𝑠𝑠𝑖𝑜𝑛𝑎𝑙 𝑐𝑜𝑚𝑚𝑢𝑛𝑖𝑐𝑎𝑡𝑖𝑜𝑛 𝑠𝑘𝑖𝑙𝑙𝑠, 𝑤𝑖𝑙𝑙𝑖𝑛𝑔𝑛𝑒𝑠𝑠 𝑡𝑜 𝑔𝑜 𝑎𝑏𝑜𝑣𝑒 𝑎𝑛𝑑 𝑏𝑒𝑦𝑜𝑛𝑑, 𝑎𝑛𝑑 𝑜𝑣𝑒𝑟𝑎𝑙𝑙 𝑝𝑒𝑟𝑓𝑜𝑟𝑚𝑎𝑛𝑐𝑒 𝑎𝑟𝑒 𝑡𝑜𝑝 𝑛𝑜𝑡𝑐ℎ! 𝐼 𝑤𝑜𝑢𝑙𝑑 𝑏𝑒 ℎ𝑜𝑛𝑜𝑟𝑒𝑑 𝑡𝑜 ℎ𝑎𝑣𝑒 𝑆𝑦𝑒𝑑 𝑏𝑎𝑐𝑘 𝑜𝑛 𝑜𝑢𝑟 𝑡𝑒𝑎𝑚 𝑠ℎ𝑜𝑢𝑙𝑑 𝑡ℎ𝑒 𝑜𝑝𝑝𝑜𝑟𝑡𝑢𝑛𝑖𝑡𝑦 𝑎𝑟𝑖𝑠𝑒." Feel free to send me a message and I will treat your business with utmost care as if I am the Business Owner.