Hire the best Support Freelancers in Pakistan
Check out Support Freelancers in Pakistan with the skills you need for your next job.
- $3 hourly
- 4.9/5
- (2 jobs)
⭐️ Experienced Customer Support & Virtual Assistant ✅ 4+ years of experience ✅ Excelling in delivering exceptional customer experiences for global brands As a seasoned Customer Support Representative and Virtual Assistant with over 4 years of experience, I specialize in providing top-notch customer service, ensuring seamless operations, and maintaining high client satisfaction. My expertise includes CRM management, chat support, email handling, and administrative tasks, tailored to meet your business needs. I pride myself on my ability to deliver excellence. From managing customer inquiries for SaaS companies to streamlining administrative workflows for e-commerce stores, I’ve partnered with businesses of all sizes to drive success. My skill set includes advanced knowledge of leading CRM platforms like Zendesk, HubSpot, and Zoho . Let’s connect to discuss how I can help you transform your customer service and virtual operations into your greatest asset!Support
Medical BillingUnderwritingInsurance VerificationSocial Media ManagementIn-App SupportBPO Call CenterData EntryTechnical SupportCustomer SupportTroubleshootingOnline Chat SupportEmail SupportZoho CRMVirtual AssistanceCustomer Service - $10 hourly
- 4.2/5
- (3 jobs)
💥Virtual Assistant, providing exceptional support to entrepreneurs while driving their business and company growth to new heights! 🧠 I offer exceptional Virtual Assistance, Customer Success Management, and Project Management services to streamline your business operations. ⚖️I understand your desire to offload time-consuming tasks, maintain a steady flow and create more time for family and vacations. These goals are absolutely achievable with the help of a skilled, reliable, and effective virtual assistant! ⭐I’m passionate about supporting remarkable individuals like you—CEOs, leaders, and managers—to achieve your goals! My Expertise Includes: As a professional Virtual Assistant and Customer support. ✅Administrative support ✅ Executive Support ✅Appointment Scheduling ✅ Email Management ✅ Internet Research ✅ Data entry ✅Project Management ✅Customer Service ✅Social Media Management and Engagement ✅Email Phone and chat support ✅Appointment setting ✅Calendar Management ✅Customer Support ✅ Comprehensive Technical Support ✅Skilled Implementation Specialist ✅Expert Zoom Live Call Manager ✅Reliable Virtual Assistance ✅Professional Email Customer Support for E-commerce/Shopify ✅Adaptable and Flexible Working Hours ✅Diligent Auditor ⚙️ Tools & Platforms: ✔ Project Management: Proficient in Asana, ClickUp, Bitrix24 and Trello ✔ Team Collaboration: Expert with Google Suite, Slack, Microsoft Teams, Zoom, and Egnyte ✔ CRM & Client Communication: Skilled with Salesforce, RingCentral, Hubspot, Zendesk, JustCall, Meta, and Manatal ✔ Time Management: Efficient with Calendly, Hubstaff & Bookings 🌸I bring exceptional skills in administration, effective communication, management, customer retention, social media management, customer service, problem-solving, time management, proactiveness, leadership, and more. 🌸Give me the opportunity, and I’ll exceed your expectations!Support
Training & DevelopmentProject ManagementSalesforce LightningIn-App SupportCommunicationsWritingSlackCustomer SupportSalesforceBusiness ManagementTechnical SupportEmail Support - $10 hourly
- 4.9/5
- (13 jobs)
✔ Versatile ✔ Detail-oriented ✔ Fast Learner ------------------------------------------------------------------------------ Being a Freelancer" on Upwork and having 10 years of online working, my working experience covers a verity of area with an exceptional eye for details... ►Real Estate ►Leads Generation ►Cold Calling ► Keyword Researcher ► Virtual Assistant ► Customer Support ► Web Research ► Lead Generation ► Basic HTML CSS,WordPress knowledge ► Customer Email Support, Customer Service, Chat Support with Zendesk, Fresdesk or Gmail ► Google Docs, Spreadsheet, and Presentations ► Document Conversion – word to PDF, PDF to word The client's satisfaction is always my prime concern i am not here only to earn money because what i believe in one satisfied customer can bring more customers. My seven years of experience in the above-said skills always support me to achieve the targets I set for myself and my clients.Support
Virtual AssistanceAdministrative SupportBPO Call CenterLive Chat SoftwareIn-App SupportCall Center ManagementCustomer SupportCold CallingTelemarketing - $15 hourly
- 5.0/5
- (3 jobs)
*True IT resource person* I can provide complete solutions of VoIP/Server/Linux/Vicidial/Press1/Switch service with support in a professional manner with over 5 years of experience. - I can handle complete support of Vicidial. - I can handle wait times, drop calls, and other live issues with calling. I can assist regarding that with the best solution. - I can provide the training Vicidial in a professional manner to my clients. - I can provide remote desktop support for Domestic as well as Global customers with determination/problem source identification skills. - I can assist quickly with an SLA of 2 minutes response time. - I can assist with Linux and have a good understanding of servers. - I can assist with SQL and have good knowledge regarding Vicidial. - I can assist with Call Menus, IVRs, ACCID, CLI Rotation, and other things which are important to run campaign/calls smoothly. *Please do let me know if you have any queries or want to know anything regarding myself or my skills*Support
CallTools Call Center SoftwareVoIP AdministrationCall Center ManagementEmail SupportServerMySQLFreeSWITCHAsteriskTechnical SupportVICIDIALCloud ComputingIn-App SupportLinux - $13 hourly
- 5.0/5
- (7 jobs)
As a person of experience in the field of customer support I believe that the best way of handling queries is staying calm and collected. Letting the customer know that their satisfaction is our top priority.Support
Online Chat SupportEmail SupportPhone SupportIn-App SupportCustomer SupportReceptionist SkillsReal Estate Cold CallingAdministrative SupportCustomer Support PluginExecutive SupportReal EstateVirtual AssistanceData Entry - $6 hourly
- 5.0/5
- (7 jobs)
I have been working for 8 years now and I have 3 years of bpo experience from both Inbteamsound and Outbound industries. I have worked in both office-based and home-based settings and can manage tasks in any work environment. I've worked as a Dispatch, Customer Service Representative, and a VA for several clients. Before this I was working as English Language teacher. I have received recognition from my previous employments and have been promoted to positions that require multi-tasking and the ability in handling pressure. In my VA work experiences, I have used several tools such as Google Drive, Microsoft Office, Dropbox, Amazon Workspaces, Asana, Teamwork, WordPress, Zenprospect/Apollo, Hubspot, Linkedin, and many others! I have a quiet work environment at home and a high-speed internet connection plus a backup connection.Support
Customer Relationship ManagementMicrosoft ExcelGoogle DocsVirtual AssistanceCustomer ServiceEmail CommunicationData EntryExecutive SupportReceptionist SkillsIn-App SupportAdministrative SupportCustomer SupportEmail Support - $6 hourly
- 5.0/5
- (1 job)
⚠️ Your customers expect 24/7 support—can you deliver? If not, they’ll find someone who can. I’ll be your 24/7 solution, so you never miss a chance to impress. Hi! I’m Zain, a Customer Support Specialist with 2+ years of experience in Shopify and Amazon store management, e-commerce support, Shopify customer support, Amazon customer support, technical support, SaaS, game support, and data entry. I offer a wide range of administrative support, including: - Order Processing & Fulfillment - Resolving PayPal and Klarna disputes - Conducting Internet Research - Managing Social Media & Queries. Customer Service Platforms I’ve worked with: - Zendesk - Zoho Mail - Gorgias - Crisp - Intercom - Helpdesk - BigCommerce. Tools and Internal Communication Platforms: - Slack - Skype E-commerce store management: - Shopify - Amazon - eBay - Etsy Data Entry: - Amazon Listing - WooCommerce - Shopify - Google Docs - Excel - Google Sheets. Why Choose Me: 🌍 Available 24/7 ⏰ Meet all deadlines 🤝 Reliable and trustworthy 🚀 Proactive approach 💼 Treat your business like my own 📘 Always ready to learn I’m available for a call at your convenience, so please feel free to reach out. Let’s work together to build a successful long-term partnership!Support
Administrative SupportEcommerceTechnical SupportCustomer SupportZendeskAmazonStore ManagementEcommerce Order FulfillmentData EntryShopifyIn-App SupportCustomer ServiceEcommerce SupportOnline Chat SupportEmail Support - $10 hourly
- 0.0/5
- (0 jobs)
Hi, I am Tanzeel Gul YES! You are at Right Place. We can assist you professionally in Web Development(GUI), Graphic Designing, Mobile App Development, Content Writing We can privilege ourselves on be able to deliver output quickly and accurately. We have strong command in English language and work with client all over the globe. We are detail oriented, organized and hardworking. We are confident that we will do great work together WE HAVE A SMALL TEAM WITH THE GREAT EXPERIENCE CAPABILITY TO MANAGE MULTIPLE TASKS.Support
In-App SupportSocial Media CoverPhoto EditingMobile AppWeb UIBusiness CardData CollectionBanner AdLogo DesignApp DevelopmentContent WritingWeb DevelopmentData Entry - $10 hourly
- 5.0/5
- (2 jobs)
I am a graduated Electrical Engineer from the University of Engineering & Technology (UET), Lahore. I had very keen interest in the field of Power Engineering, so I chose Power as my specialization course. Recently, I was involved in the “Wireless Power Transmission” project as it was my FYP and my biggest desire is to take this impressive project to the next level as it is the demand of a new era. I have done my Summer Internship in ELMETEC PVT Ltd., where I learned the manufacturing, assembling and testing of Transformers, CT, PTs, and Switchgears. Furthermore, I also have some knowledge of Solar System Installation. Besides this, I have also joined a 3-month Career-Prep Fellowship Program “Amal Academy”, where I have enhanced my abilities and professional skills including Teamwork, Leadership, Consistency and Punctuality by working in groups of different domains. Currently, I am working as a Sales & Marketing Engineer in EPESOL PVT LTD (A representative of GE in Pakistan).Support
Email SupportIn-App SupportElectrical Layout DesignMicrosoft WordProject ManagementMicrosoft ExcelElectrical EngineeringCustomer SupportProposal WritingTechnical Writing - $20 hourly
- 0.0/5
- (0 jobs)
My name is Shehroze Khan, and I work as a quality assurance and customer service professional. I have over 4 years of contact center experience, including 2 years creating final expense and Medicare leads and 2 years as a customer support agent. I've already worked with a number of clients, assisting them. As a customer care professional, I am a quick learner who can accomplish everything. I am a goal-oriented person. I enjoy a challenge and establish goals for myself on a regular basis so that I have something to strive towards. I don't like settling for second best, and I'm continuously looking for ways to develop and achieve excellence. Quality and the customer are the ultimate monarchs." This is what I focused on for almost 7 years of my career. During this period, I've worked with a variety of organizations and individuals, supporting them with a variety of responsibilities to guarantee that their businesses may expand and function smoothly. It's my full-time job as a tech-savvy English graduate. I enjoy the relationships I've formed here with folks who are varied, interested, and goal-oriented. I also have a qualified staff, so I can provide you with a wide variety of assistance. A customer service agent's responsibilities vary based on the industry and firm for which I work, but they commonly include: Communication and Assistance: As a customer support representative, I am an excellent communicator who engages with consumers via phone calls, emails, live chat, and social media platforms. They actively listen to customers' questions, problems, and complaints and respond quickly and accurately with answers or assistance. I help consumers navigate goods or services, explain features, solve technical difficulties, and handle billing or payment concerns. Problem Resolution: I excel at problem-solving and am skilled at resolving client concerns in a quick manner. I assess problems, collect pertinent information, and apply their product or service knowledge to efficiently handle client complaints. When required, I may also cooperate with other departments or escalate complicated issues to higher-level support teams.Support
In-App SupportCustomer Support PluginCustomer SupportEmail Support - $10 hourly
- 0.0/5
- (1 job)
Over 8 Years of experience in QA Testing. I have worked and Tested on following domain/technologies. Healthcare EMR,EHR,EPM (Desktop application i.e. .Net) Testing of B2B applications Clearance house claim rejection testing Claims testing Insurance calls Technical support ETL/DW Testing Integration testing Workday Integration testing Service now integratuon testing Coupa integration testing Oracle fusion integration testing O365 deployment testing Regression testing Mobile apps testing SCRUM JIRA TFS Redmine Monday.com Confluence IOT AWSSupport
Agile Software DevelopmentApache JMeterIn-App SupportMedical Mastermind Medical Billing ServicesMedical Billing & CodingSoftware TestingTestingDocumentationKatalon StudioBug Tracking & ReportsMobile App TestingWeb TestingDatabase TestingIntegration Testing - $10 hourly
- 0.0/5
- (0 jobs)
Virtual Accounting and Bookkeeping Services Accurate and efficient accounting and bookkeeping services for small businesses and entrepreneurs. With 5+ years of experience in accounting and bookkeeping, I provide personalized support to help you manage your finances, reduce costs, and increase productivity. Services: 1. Virtual Bookkeeping: Accurate and timely bookkeeping services, including accounts payable, accounts receivable, and general ledger management. 2. Cloud Accounting: Expertise in Xero and QuickBooks Online for seamless financial management and reporting. 3. Financial Statement Preparation: Preparation of balance sheets, income statements, and cash flow statements to help you make informed business decisions. 4. Budgeting and Forecasting: Comprehensive budgets and forecasts to ensure your business stays on track. 5. Payroll Processing: Accurate and timely payroll processing, including tax compliance and benefits administration. Why Choose Me? 1. Expertise: 5+ years of experience in accounting and bookkeeping, with a strong understanding of cloud accounting software. 2. Personalized Support: Tailored support to meet your unique business needs. 3. Proactive Communication: Regular updates and open communication to ensure you're always informed. 4. Flexible and Scalable Support: Adaptable to your changing business needs, with scalable support to meet your growth. 5. Confidentiality: Robust measures in place to protect your financial data. Benefits: 1. Accurate Financials: Ensure accurate and timely financial reporting to make informed business decisions. 2. Increased Productivity: Free up time to focus on core business activities while I manage your finances. 3. Reduced Costs: Optimize financial processes to reduce costs and increase profitability. 4. Improved Cash Flow: Efficient management of accounts payable and accounts receivable to optimize cash flow. Get Started: Ready to streamline your accounting and bookkeeping processes? Contact me today to discuss your business needs and let's work together to achieve financial clarity and success.Support
XeroAdministrative SupportTransaction Data EntryBookkeepingAccountingVirtual AssistanceIn-App SupportEmail SupportData AnalysisGraphic DesignGoogle SheetsData EntryPersonal AdministrationHelp Desk Technology International ServicePRORemote IT Management - $25 hourly
- 0.0/5
- (0 jobs)
Hey there! 👋 Here’s a quick snapshot of what I bring to the table: ✅ 100% Job Success Rate – I always do my best to keep clients happy, and so far, that’s worked out great! You can check out my work and feedback on my LinkedIn profile. ⏱️ Fast Replies – I usually respond within an hour because I know your time matters. 🔁 Clients Keep Coming Back – About 90% of the people I’ve worked with hire me again, which I take as a huge compliment. --- ### What I Do: 📱 Mobile App Development I build custom mobile and web apps that actually work for you. Whether it’s Android, iOS, or a web-based solution, I use Flutter to create smooth, reliable apps that look and feel great. 🌐 Cross-Platform Builds Using Flutter, Dart, and a bit of React Native, I make apps that run on both Android and iOS — saving time, money, and extra hassle. --- ### A Little About Me: I’ve been building mobile apps for over 2 years now, and I genuinely love what I do. I’ve worked on all kinds of projects across different industries and know how to get things done — properly and on time. --- ### Why Work With Me? 🔧 Real Results – I’ve built apps for all kinds of businesses, and I bring that experience into every new project. 🚀 High-Quality Work, Done Fast – I focus on getting things right without wasting your time. 🤝 Good Vibes & Communication – I keep things friendly and clear, and I make sure your vision is always the priority. --- ### Let’s Make Something Great Together! Got an idea for an app? Let’s chat and see how we can bring it to life — whether it’s Android, iOS, or both. I’m here to help make it happen. Message me anytime — I’m always happy to talk!Support
In-App SupportUser Profile CreationQR & Barcode ScannerReview or Feedback CollectionIn-App PurchasesLocation-Based ServiceIn-App AdvertisingPush NotificationsAPI IntegrationChat & Messaging SoftwareIn-App SearchOffline FunctionalityCameraApplication IntegrationApp Development - $20 hourly
- 0.0/5
- (0 jobs)
I started my career with FoodPanda, am currently providing consultancy to brick-and-mortar businesses to enable them with efficient live operations, and have been running an event management company “GreyEventz” for the past 7 years. I also had an opportunity to work as the Head of Operations at EatMubarak, Blinkco technologies, and Munchies (A project of Unilever). My experience is full of exciting ventures! I got a chance to build and manage teams from scratch and help companies in developing their logistics, warehouses, customer support, and experience departments.Support
Email SupportLogistics CoordinationAdministrateLogistics ManagementCustomer SupportBusinessEvent PlanningIn-App SupportBusiness ManagementResolves ConflictAnalyticsCustomer Support PluginSupply Chain & LogisticsBusiness AnalysisBusiness Operations - $10 hourly
- 0.0/5
- (0 jobs)
An independent, multi-tasking and self- motivated graduate with good team buliding, communication and management skills.Support
Order EntryCustomer ServiceCustomer Service ChatbotIn-App SupportOrder ManagementCustomer SupportServerEmail SupportOrder TrackingOnline Chat Support - $10 hourly
- 0.0/5
- (0 jobs)
I am a dedicated and empathetic Customer Support Agent willing to provide the services for your projects with my extensive experience. As a Customer Support Agent, I will be the responsible for excellent customer support services such as point of contact for your customers, providing exceptional assistance and resolving their inquiries efficiently. I will play a crucial role in maintaining customer satisfaction and fostering positive relationships with your clientele. As a Customer Service representative, basic responsibilities will be following below: 1. Customer Assistance: Providing assistance to customers via phone, email, chat. This includes answering inquiries, resolving complaints, and providing product or service information. 2. Technical Support: Assisting customers with technical issues related to products or services. This may involve troubleshooting problems, diagnosing issues, and providing solutions. 3. Problem Solving: Analyzing customer issues and finding effective solutions in a timely manner. This often requires critical thinking and the ability to think on your feet. 4. Documentation: Documenting customer interactions, issues, and resolutions in a CRM system or ticketing system. This helps maintain a record of customer interactions and facilitates communication with other team members. 5. Product Knowledge: Maintaining a deep understanding of the company's products or services in order to effectively assist customers and answer their questions. 6. Escalation: Escalating complex or unresolved issues to higher levels of support or management when necessary. 7. Continuous Learning: Keeping up-to-date with product updates, new features, and industry trends to better assist customers and provide accurate information. 8. Quality Assurance: Ensuring that customer interactions meet quality standards set by the company. This may involve monitoring calls, reviewing emails, or conducting customer satisfaction surveys. 9. Team Collaboration: Collaborating with other support agents, as well as other departments such as sales, marketing, and product development, to address customer issues and improve overall customer experience. 10. Adaptability: Being flexible and adaptable to changes in procedures, technology, and customer needs. 11. Empathy: Demonstrating empathy and understanding towards customers' concerns and frustrations, and ensuring that they feel heard and valued.Support
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