Hire the Best System Automation Specialists
in Kenya

4,500+ Upwork Hours • 5+ Years Supporting Global Clients • Clear Communication • Reliable Support • Consistent Follow-Through I help founders, business owners, and growing teams manage day-to-day operations, improve project execution, automate workflows, build SOPs, leverage AI, coordinate teams, and maintain the systems that keep the business running smoothly. I’m Caleb, a Business Operations Manager with experience across marketing operations, customer success, virtual and executive assistance, workflow and no-code automation, process improvement, and digital project management. I can support your business in: • Business Operations, SOPs & Process Improvement — Business operations support, SOP development, process documentation, workflow optimization, process improvement, operational coordination, and scalable business systems — Tools: ClickUp, Google Workspace, Canopy, Practice Ignition • Digital Project Management — Project planning, task management, workflow design, team coordination, client communication, reporting, quality control, and project execution — Tools: ClickUp, Asana, Trello, Monday, Notion • Virtual & Executive Assistance — Calendar and inbox management, scheduling, research, documentation, executive support, meeting coordination, project support, and administrative assistance — Tools: Google Workspace, Calendly, Zoom, Fireflies AI, Microsoft Office • Workflow & No-Code Automation — Workflow automation, process automation, systems integration, data syncing, notifications, API integrations, and webhook automation — Tools: Zapier, Pabbly Connect, Make, Jotform • CRM & Client Operations — CRM administration, client onboarding, contact management, pipeline tracking, proposals, engagement workflows, segmentation, follow-ups, and reporting — Tools: Canopy, Practice Ignition, GoHighLevel, HubSpot • Marketing Operations & Email Automation — Email campaigns, newsletters, nurture sequences, segmentation, marketing automation, lead management, campaign coordination, and A/B testing — Tools: GoHighLevel, Mailchimp, Brevo, VBOUT • Tax & Financial Operations — Tax workflow coordination, client document tracking, engagement management, bookkeeping workflow support, payroll coordination, financial administration, and cross-team follow-up — Tools: Canopy, ProSeries, Practice Ignition, QuickBooks Online, Wave, Gusto, Xero, Plooto, Mercury, ACE Cloud • Website & CMS Management — WordPress administration, website updates, landing pages, content publishing, blog management, website maintenance, and basic SEO — Tools: WordPress, Wix, Shopify, Squarespace • Reporting & Business Intelligence — KPI tracking, operational dashboards, workload visibility, project reporting, workflow analysis, spreadsheet reporting, and management reporting — Tools: ClickUp Dashboards, Google Sheets, Google Analytics • SEO & Content Optimization — Keyword research, on-page SEO, content optimization, competitor analysis, website audits, and organic search performance — Tools: Ahrefs, Google Analytics, Google Search Console • Content & Social Media Support — Blog and website content, email copy, proofreading, content calendars, social media scheduling, basic graphics, and digital content management — Tools: Canva, WordPress, LinkedIn, Facebook, YouTube, Pinterest • AI for Business Operations — AI-assisted research, SOP development, documentation, analysis, content creation, problem-solving, and productivity enhancement — Tools: ChatGPT, Claude, Gemini, Grammarly Industries of interest: AI, E-commerce, Real Estate, Healthcare, Marketing and advertising, Green Energy, Non-profit, Coaching, Consultancy, Travel, Hospitality, Tourism, Logistics, Finance, Accounting, SAAS, and EdTech. Send me a message and let's discuss your project! Thank you! Caleb M.

Feeling overwhelmed by admin and operational tasks? I help founders and growing teams fix broken workflows, automate repetitive tasks, and run smoother operations. If your inbox is overloaded, your tools are disconnected, or your processes are slowing you down, I step in and turn that into structured, efficient systems that actually support how your business runs day to day. Instead of juggling scattered tools and manual workarounds, you get clear workflows, automated processes, and organized systems that save time and reduce operational stress. What I do: → Build automation systems using Zapier, Make, and Airtable to eliminate repetitive manual tasks. → Organize inboxes and calendars into structured workflows that stay consistent and easy to manage. → Set up no-code systems for task management, operations tracking, and team coordination. → Create landing pages and email workflows that support marketing and client communication. → Connect your tools so your systems work together instead of creating more friction Recent impact: → Reduced manual admin work by streamlining day-to-day workflows. → Managed inboxes and scheduling across multiple time zones with zero confusion. → Built structured systems for content, admin, and operations management. → Supported entrepreneurs in running more organized, efficient businesses I don’t just manage tasks. I improve how your business runs behind the scenes. If you’re looking for someone who can take ownership of your operations, simplify your workflow, and bring structure to your business, let’s talk. Send me a message with your biggest bottleneck. I’ll map out a clear, simple solution within 24 hours.

Overview / Bio If your team is still doing manually what a system could handle automatically, that's where I come in. I help businesses across e-commerce, logistics, SaaS, and beyond design automation systems that eliminate repetitive work, connect scattered platforms, and free up their teams to focus on what actually moves the needle. Whether you're losing hours to manual data entry, struggling with disconnected tools, or scaling faster than your processes can keep up, I've built the fix for all of it. What sets me apart: With a background in Economics and 4+ years building automation systems, I don't just wire up tools. I understand business processes. That means I ask the right questions before writing a single workflow, and I design systems that actually fit how your business operates. 200+ workflows deployed. Clients across multiple industries. Systems still running reliably long after handoff. What I can help you with: Workflow automation, n8n and Make (Integromat) end-to-end builds API integrations and webhooks, connecting platforms that weren't built to talk to each other ERPNext / Frappe customization, custom modules, doctypes, scripts, and configurations Multi-platform system design, one clean, unified operation across your entire stack Repetitive task elimination, if your team does it manually more than once, it can be automated Industries I work with: E-commerce · Logistics & supply chain · SaaS & tech operations · And businesses that don't fit a neat label but know they're losing time to broken processes. How I work: I start by mapping your full workflow, understanding your business logic, your team's pain points, and where time is actually being lost. Only then do I design and build automation around how you actually operate, not a generic template pulled from a tutorial. The result: reliable systems your team can depend on, maintain, and grow with, without needing to call me every time something changes. Ready to stop patching problems and start building systems? Send me a message describing your current workflow, and I'll tell you exactly where automation can make the biggest difference.

TOP-RATED PLUS | 99% Job Success | 41+ Projects | 7+ Years Experience 🚀 Senior Software Engineer | Low-Code & No-Code Architect | Systems Integration Factotum | DevOps Python | OpenClaw | Odoo | n8n | Make | Zapier | Power Automate | Airtable | Low-Code | No-Code I am a versatile Software Engineer and Integration Factotum who specializes in connecting bespoke software ecosystems, engineering custom data pipelines, and bridging the gap between completely isolated business applications using a hybrid mix of custom code, low-code, and no-code platforms. I build production systems that actually work in real business environments—not just setups that look good on paper. My work sits at the intersection of backend engineering, DevOps cloud infrastructure, and low-code/no-code workflow automation. If your current software platforms do not communicate with each other, I build the custom middleware, API configurations, and automated data pipelines that bridge them seamlessly. I specialize in less-code and hybrid automation development—leveraging agile no-code visual builders for speed, while writing native Python and JavaScript code to bypass platform limitations. Whether you need to integrate a customized Odoo ERP environment, orchestrate autonomous OpenClaw multi-agent AI workflows, sync relational no-code hubs like Airtable, or connect disparate platforms via n8n, Make, Zapier, or Power Automate, I design the "glue" that makes your entire tech stack function as a unified system. 🔧 CORE AREAS OF EXPERTISE 1. Low-Code & No-Code Workflow Automation (n8n, Make, Zapier, Power Automate) Multi-Platform Orchestration: Designing and maintaining complex, fault-tolerant, low-code automation pipelines using n8n (self-hosted or cloud), Make (Integromat), and Zapier. Enterprise Windows Automation: Utilizing Microsoft Power Automate to connect legacy desktop applications, SharePoint, and Microsoft 365 environments with modern cloud platforms via low-code workflows. Hybrid "Less-Code" Systems: Writing custom Python and JavaScript scripts directly within n8n, Make, and Zapier workflows to bypass native no-code limitations, handle complex data loops, and bypass API rate limits. Rapid Prototyping: Deploying agile, maintenance-friendly no-code triggers and actions to automate manual business operations with minimal friction. 2. Relational No-Code Databases & E-Commerce Infrastructure (Airtable, Shopify, Ecwid) Airtable Database Architecture: Designing highly optimized relational schemas, advanced formulas, low-code scripting blocks, and native no-code automations inside Airtable to act as an operational backend or single source of truth. E-Commerce Pipeline Engineering: Syncing digital storefronts like Shopify and Ecwid with central inventory systems, tracking orders, managing customers, and automating downstream fulfillment. Unified Commerce Data Flows: Linking Shopify and Ecwid APIs to low-code tools like Airtable, HubSpot, Zoho, and Odoo via n8n and Make to eliminate manual data entry. 3. Bespoke Software, API Architecture & CRM Integration Custom Integration Frameworks: Connecting proprietary, legacy, or niche business applications that completely lack native, out-of-the-box low-code or no-code integrations. CRM Architecture & Syncing: Advanced API configuration, data mapping, and automated workflow development inside enterprise CRMs like HubSpot and Zoho. Cross-Platform Synchronization: Building bi-directional, real-time data syncs between HubSpot, Zoho, Odoo ERP, and external custom backends using webhooks, APIs, and low-code web controllers. 4. Enterprise Odoo ERP Customization & Core Development Full Odoo Deployments: Comprehensive Odoo ERP setups across Sales, Inventory, Purchase, CRM, Accounting, and Manufacturing. Custom Odoo Modules: Advanced Odoo development creating tailored Python models, XML views, and proprietary business logic when no-code features aren't enough. Odoo Integration Pipelines: Direct API connection linking Odoo to Airtable, Shopify, Ecwid, HubSpot, and Zoho using native endpoints, custom middleware, low-code n8n logic, or Zapier. 5. AI, LLM Integration & OpenClaw Agentic Frameworks Agentic AI Ecosystems: Building production-grade multi-agent AI networks and autonomous decision-making loops using OpenClaw. OpenClaw & Low-Code Hybridization: Integrating OpenClaw AI agents directly into low-code/no-code automation platforms like n8n, Make, and Zapier for intelligent document classification, data extraction, and routing. Contextual AI Pipelines: Feeding data from Airtable, HubSpot, Zoho, and Odoo directly into OpenClaw-driven RAG systems to build highly customized, domain-specific AI assistants. 6. Transactional & Marketing Email Automation (SendGrid, Mailchimp) Email Infrastructure Management: Setting up, configuring, and scaling SendGrid and Mailchimp APIs for reliable transactional and marketing delivery. Event-Driven Journeys: Building triggers (e.g., Shopify abandoned cart, Hu

Businesses are losing thousands of dollars every month. Not because they lack customers or great products, but because their operations are manual. Repetitive tasks, disconnected tools, slow lead follow-ups, and costly human errors are holding growth back. That changes with automation. By implementing workflow automation using Zapier, Make, CRMs, Slack, and AI-powered integrations, I replace manual processes with scalable, reliable workflows. Lead response times improve, operational errors decrease, and revenue growth follows. Hi, I am an AI & CRM Automation Specialist with experience delivering end-to-end workflow automation solutions for startups, real estate firms, SaaS companies, coaches, and agencies. My work is results-driven: saving time, reducing errors, improving productivity, and building systems that scale with your business. What I Can Do for You Zapier & Make automations – advanced workflows using filters, routers, delays, webhooks, and APIs to eliminate manual work CRM automation – pipeline setup, lead routing, tagging, and follow-ups across GoHighLevel, Flowlu, Brevo, Zoho, Monday, and 17hats Airtable solutions – custom CRMs, dashboards, databases, and reporting systems for real estate, coaching, and SaaS businesses AI-powered workflows – OpenAI & ChatGPT integrations for lead qualification, churn detection, sentiment analysis, and decision support Email & marketing automation – Brevo, Mailchimp, and campaign segmentation to improve engagement and conversions Forms, files & documents – Jotform, Documint, Google Drive, and Dropbox automation for document generation and storage Custom API & webhook integrations – connect tools that don’t natively integrate for real-time data sync Team workflow automation – Slack alerts, Gmail-to-task automations, and meeting transcript formatting Finance & reporting automation – automated invoices, monthly client statements, and time-tracking reports Why Clients Choose Me ✔️ Proven results — clients save 40+ hours per week and improve lead response times by up to 70% ✔️ Top-rated on Upwork with consistent 5-star reviews and happy clients ✔️ 22+ successful automation projects across real estate, SaaS, eCommerce, coaching, and agencies ✔️ Clean, documented builds — workflow maps, recordings, and handover notes included ✔️ Responsive, professional, and easy to work with I don’t just build automations. I design scalable backend systems that remove bottlenecks, reduce manual effort, and allow your business to grow without operational stress. Ready to automate your workflows and scale smarter? Click “Invite to Job” or send me a message. I am available and ready to get started. Best regards, Dorothy Kihara

I help busy executives, founders and service-based businesses stay organized, streamline operations, free up time for high-value work and deliver exceptional client experiences. While I specialize in the travel and hospitality industry, my executive support system helps businesses across a wide range of service-based industries operate more efficiently. With a Bachelor's degree in Ecotourism & Hotel Management, hands-on experience in hospitality and travel, and professional training in Virtual Assistance, I combine industry knowledge with strong administrative expertise to keep your business running smoothly. I take initiative, anticipate needs, improve workflows and solve problems before they become distractions, so you can focus on growing your business with confidence. 🛎️ What I handle for you: ✔ Executive Calendar Management — I protect your time by coordinating meetings, resolving scheduling conflicts, and ensuring your calendar supports your priorities instead of controlling your day. ✔ Inbox & Communication Management — I organize high-volume inboxes, prioritize important messages, and ensure timely responses and follow-ups so opportunities and client relationships never fall through the cracks. ✔ Travel Coordination — I plan seamless business and leisure travel by managing flights, accommodations, itineraries, transportation, and logistics, giving you a stress-free travel experience. ✔Project & Operations Coordination — I keep projects moving by tracking deadlines, coordinating tasks, following up with team members, and maintaining clear communication so work gets completed on time. ✔ CRM & Administrative Support — I maintain accurate records, organize documentation, improve workflows, and create efficient systems that support smooth day-to-day business operations. 🛠️Tech stack: Google Workspace, Microsoft Office, Notion, ClickUp, Asana, Trello, HubSpot, Slack, Zoom, Calendly, Expensify, TripIt, Wego, Apollo, Hunter, Zapier, Canva, ChatGPT, Claude, Perplexity, among other modern collaboration and productivity tools. I do more than manage tasks; I protect your time, improve your systems and create the structure that allows your business to grow. If you're looking for a reliable and proactive Executive Virtual Assistant who communicates well, stays organized and genuinely cares about your success, send me a message📩today!