Hire the Best Technical Writers in Illinois

Writing has always been a passion of mine, and a degree in psychology and sociology has rounded out my education, giving me both qualitative and quantitative skills. I can provide a wide range of well-written, researched, and informative content, utilizing a number of writing styles to meet the needs of the given assignment.

I have been working as a freelance writer for over seven years. During that time I have worked extensively in the SaaS and B2B niche, helping brands reach their audience through high-quality, story-driven content. I love to dig deep into complex topics, staying true to them while delivering Forbes-style content that is entertaining and informative.

Hi, I'm Kulsoom Kousar (KK), based in Chicago, Illinois. I have 9 years of experience helping startups, agencies, eCommerce brands, and growing businesses streamline operations, improve customer experiences, automate workflows, and build scalable digital solutions. My background spans AI Automation, Quality Assurance (QA), Full-Stack Development, Digital Marketing, Content Creation, Video Editing, CRM Management, and Virtual Assistance, allowing me to support projects from planning and strategy through execution and growth. Top Rated freelancer with $50K+ in earnings, a 100% Job Success Score, and 42 successfully completed projects on Upwork. Many of my clients appreciate having one dependable professional who can handle both technical and business needs without the hassle of coordinating multiple freelancers. 🟢 Core Business Services 🟢 AI Automation & Workflow Automation 🟢 Virtual Assistance & Administrative Support 🟢 CRM Setup, Management & Automation 🟢 Project Management & Team Coordination 🟢 Lead Generation & Market Research 🟢 Business Operations Support 🟢 Data Management & Reporting 🔵 Development & Technical Expertise 🔵 Full-Stack Development 🔵 WordPress Development & Customization 🔵 Shopify Development & Store Management 🔵 WooCommerce Development 🔵 Website Design & Landing Pages 🔵 CMS Development & Customization 🔵 Back-End Development 🔵 Third-Party System Integrations 🔵 Website Maintenance & Performance Optimization 🔵 Database Management 🔵 Mobile & Web Application Support 🟢 Quality Assurance & Testing 🟢 Manual Testing 🟢 Automation Testing 🟢 Functional Testing 🟢 Regression Testing 🟢 Cross-Browser Testing 🟢 Mobile Application Testing 🟢 Website Testing 🟢 Test Case Creation & Execution 🟢 Bug Tracking & Reporting 🟡 Marketing, Content & Creative Services 🟡 Digital Marketing Strategy 🟡 Social Media Management 🟡 Content Creation 🟡 Content Marketing 🟡 Video Editing 🟡 SEO Optimization 🟡 Blog Management 🟡 Short-Form Content Creation 🟡 Brand Growth & Audience Engagement 🟡 Marketing Automation I have worked with businesses across a wide range of industries, helping them improve efficiency, strengthen their online presence, optimize business processes, and deliver better customer experiences. Whether you need an AI Automation Specialist, QA Engineer, Full-Stack Developer, Digital Marketing Expert, Content Creator, CRM Administrator, Video Editor, or a reliable Virtual Assistant, I bring a practical, results-driven approach and a strong commitment to quality. In a nutshell, I combine technical expertise, business operations, marketing knowledge, and creative problem-solving to help businesses grow, automate, and scale more efficiently. I'm always open to long-term collaborations and projects where I can contribute both strategically and technically to help businesses grow.

I am a Purdue University engineering graduate. I have a strong background in manufacturing, design, and systems. I have a wide range of other interests, such as art, voice over work, and writing. I am an excellent writer, scoring nearly perfect on most of my projects and reports while in school, as well as receiving commendations on my professional work as well. I can quickly and accurately edit, proofread, and generate content for technical writing roles. I also enjoy curriculum and content development, with a broad skillset that includes everything from graphic design, to content research, to video content creation and editing.

I'm a grant writer who specializes in SBIR and STTR proposal, the federal, non-dilutive R&D funding that lets startups, inventors, and deep-tech founders commercialize their technology without giving up equity. I've written for NIH, NSF, and DoD/Navy solicitations. Top Rated, 100% Job Success, 5.0 across every engagement. Most of my clients have the hard part already solved: real technology, real data, a genuine breakthrough. What stands between them and the funding is a proposal that has to do two things at once satisfy strict federal compliance rules to the letter, and make a technical innovation legible and compelling to evaluators who may not share the founder's expertise. That's the gap I close. What I do: - SBIR/STTR Phase I proposals — technical volume authoring, cost volume construction, and budget structuring that stays within agency caps (including Base/Option splits where required). - Federal submission compliance — formatting, page and font limits, and multi-volume requirements verified against official agency instructions (DoD DSIP, Grants.gov, and agency-specific portals). - Technical writing & consultation — turning complex science and software into clear, evaluator-ready narratives. Recent work includes documentation and consultation for AI software, plus invention and patent-stage application writing. Recent highlight: I led a complete Navy SBIR Phase I submission for a GPS-denied timing-correction software technology, authoring the technical and cost volumes, engineering the Base/Option budget within Navy caps, bringing all seven required DSIP volumes to 100% compliance, and supporting the client through certification and on-time submission under real deadline pressure. The client endorsed the work as committed to quality, accountable for outcomes, and detail-oriented. How I work: I start with the solicitation and its evaluation criteria, flag eligibility or compliance disqualifiers before they cost you, then build a submission-ready package narrative, budget, and attachments with a clear checklist so nothing slips before the deadline. If you have an SBIR/STTR or federal R&D opportunity coming up, message me with the solicitation number and the due date. I'll give you an honest read on fit and exactly how I'd approach it. Sam.gov, Grants.gov, EU, SBIR, Business Plan, SOP Writing, Call for Proposals, Call For Quotation, RFQ, RFP, RFI, UN, Climate Action, Sustainable Development Goals, SDGs, UNHCR, UNICEF, UNFAO, UNFPA, Climate Change , SBA

Cyber GRC | Compliance Audits | Security Assessments | Technical Writing | vCISO | NIST | ISO | SOC 2 | COBIT | GDPR | HIPAA | CIS CSC | Project Management | Program Management I am a cyber security consultant, project manager, technical writer and educator specializing in governance, risk and compliance (GRC). I help build practical cybersecurity GRC programs that help organizations withstand audit scrutiny. My background includes working in organizations that span various industries and sectors including financial services, healthcare, IoT product development, government, and higher education. EXPERIENCE My experience includes a combination of cybersecurity, audit and assurance, IT operations, and project and program management. As a former auditor I understand what auditors, assessors, and regulators look for. As an IT leader, I understand the operational realities of implementing controls. I bring these perspectives together to help organizations reduce risk and produce deliverables rooted in reality. I am a Certified Information Systems Security Professional (CISSP), Certified Information Systems Auditor (CISA), Certified Internal Auditor (CIA), Project Management Professional (PMP) and Certified Scrum Master (CSM). My track record includes building and enhancing information security programs aligned with frameworks, standards, and regulatory requirements such as NIST, ISO 27001 / 27002, SOC 2, COBIT, HIPAA, PCI DSS, CIS Controls, and GDPR. SERVICES - GRC Program Development and Enhancement - Cybersecurity & IT Risk Assessments - Project Management - Technical Writing (Policies, Standards, & Procedures) - IT Audit Advisory (Pre-audit Preparation, Post-Audit Remediation) - Security Awareness & Training CORE STRENGTHS - Provide clarity in environments characterized by ambiguity and complexity - Strategic & operational expertise enabling the implementation of effective solutions - Ability to substantiate risk and control decisions for executive leadership, auditors, regulators, and other stakeholders - Keen ability to effectively communicate and build consensus - Project management expertise enabling disciplined execution and quality output My goal is to produce exemplary results on each and every engagement.