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I am Aakash Santra, a dedicated QA Software Tester with a passion for ensuring the quality and functionality of software products. Having completed my diploma in Software Testing in 2016, I have accumulated nearly five years of valuable experience in this dynamic field. My practical expertise equips me to excel in a wide range of software testing roles. My primary focus has been on Manual Testing, Automated Testing, API Testing, Performance testing, and Game Testing specializing in Web apps, Android apps, and IOS app testing. I bring the following technical skills to the table: - Proficient in creating comprehensive test cases and reports - Skilled in Selenium with Python for automation - Specialized in Game Testing, particularly RPG and FPS genres - Familiar with HTML for testing purposes - Proficient in API Testing - Experienced in Socket Testing - Expert in various Test Cases Techniques - Capable of creating and utilizing RTM (Requirements Traceability Matrix) Reports - Competent in Database Testing - Proficient in bug-tracking tools - Certified in JMeter for Load & Stress Testing In addition to my technical prowess, I have consistently received commendations from both clients and colleagues for my exceptional interpersonal and professional skills. My ability to consistently achieve key project objectives has earned me a reputation for reliability and excellence in the field of software testing. I appreciate your time and consideration in reviewing my qualifications. Thank you in advance.

I am a results-driven Business Analyst and QA Quality Assurance Specialist with extensive experience in delivering end-to-end solutions and SaaS implementations across Banking, Salesforce CRM, and HR systems (Employee & Labor Relations). With expertise in Agile and Waterfall methodologies, I bridge the gap between business requirements and technical implementation, ensuring both functionality and quality at every stage of the software development lifecycle. I have led Agile story grooming, backlog refinement, and stakeholder collaboration, working with cross-functional teams to clarify requirements and prioritize user stories—resulting in a 30% reduction in delivery times and improved workflow visibility. I have used JIRA and Confluence to manage sprint progress, streamline documentation, and secure timely business sign-offs. On the testing side, I bring expertise in Functional, UI, Regression, Smoke, and UAT testing with hands-on experience in banking applications, Salesforce CRM workflows, and HR systems (Employee Relations). My background includes API testing (Postman), cross-browser and mobile testing (iOS/Android), and test management using JIRA, Azure DevOps, and BrowserStack. Key Skills & Domains: • Requirements Gathering, BRD, FRD, User Stories, Acceptance Criteria. • Test Case Design, Execution & Traceability. • Cross-browser & Mobile App Testing (BrowserStack). • Agile & Waterfall Methodologies. • API Testing with Postman. • JIRA, Confluence, Azure DevOps, Trello. Whether you need end-to-end requirement analysis or thorough testing, I bring domain knowledge and a results-oriented approach to ensure business-ready and high-quality solutions.

• Visa Status - Canadian Permanent Resident holder. • Total 10+ years in IT industry. • Executed Roles of Scrum Master, Project Manager, Agile Coach. • Certified in PMP, PMI-ACP,PSM1,PSPO1,AZ-104,AZ900, LSSGB,Kanban, ITIL, Hold dual bachelors degree one in Engineering and other in Physics. • Highly skilled in Project Management and implementing Scrum framework. • Proficient in tools like MS project, Jira, Azue Devops Board, kanban, Asana board. • Executed IT projects in Quality Assurance Testing and Cloud implementation. • Have in-depth knowledge in SQL, Microsoft Azure.

I am a Computer Science Engineer with a postgraduate diploma in Network Security and 5+ years of hands-on experience delivering quality assurance across real-world systems including web apps, SaaS platforms, hardware-integrated products, and network-centric environments. I have tested products end-to-end before production releases, identifying functional, usability, data-flow, and edge-case issues early to reduce release risk and improve system stability and user experience. What I have Done & Delivered 1. Tested web and SaaS applications across browsers, admin dashboards, and configuration-heavy interfaces, helping teams catch usability and workflow issues before customer impact 2. Performed manual, exploratory, regression, and UI/UX testing, uncovering edge cases that scripted tests often miss 3. Created clear, reusable test plans and test cases, improving test coverage and repeatability across release cycles 4. Logged high-quality bug reports with clear repro steps, severity, logs, and visuals—reducing back-and-forth with developers Automation, Playwright & Collaboration 1. Built and maintained Playwright (TypeScript) automation for critical user flows and regression scenarios 2. Used GitHub for version control, structured commits, and collaboration with engineering teams 3. Applied judgment on when automation adds value vs. when manual testing is more effective, keeping test suites reliable and meaningful API, Network & Security-Focused Testing 1. Tested REST APIs using Postman, validating status codes, payloads, negative scenarios, and error handling 2. Applied a network-security mindset (TCP/IP, DNS, DHCP, VLANs, ports, traffic flow) to identify misconfigurations and stability risks 3. Performed basic application security testing aligned with OWASP Top 10, focusing on risk rather than noise Hardware, System & Device Validation 1. Tested encoder/decoder platforms, firmware, and device WebUIs in hardware-integrated environments 2. Validated firmware upgrades/downgrades across Alpha, Beta, and production releases 3. Verified system behavior involving authentication, networking, and live data flows How Clients Describe My Work 1. Detail-oriented, investigative, and process-driven 2. Clear communicator with developers, product owners, and stakeholders 3. Reliable, security-conscious, and focused on real-world usage—not just happy paths Tools & Tech 1. Playwright (TypeScript), GitHub, Jira, TestRail, Postman, Wireshark, Python (test logic & validation), Agile/Scrum, CI/CD awareness Engagement Model I am open to freelance and hourly work and typically start with a small trial (~10 hours/week) to ensure a strong fit. Hours can scale based on results and project needs.

As a dedicated Quality Analyst with over 3 years of experience in the industry, I specialize in ensuring that products and services meet the highest standards of quality before reaching the end-user. My expertise spans across various domains, where I've honed my skills in identifying issues, implementing solutions, and continuously improving processes to deliver optimal results. With a keen eye for detail and a strong understanding of testing methodologies, I am committed to delivering flawless performance in every project I undertake. My goal is to help clients enhance their product quality, reduce defects, and improve customer satisfaction through meticulous analysis and thorough testing. Expert Business Analyst & QA Specialist with 6+ years of experience in software quality assurance, requirements analysis, and test strategy development. I specialize in: ✓ Business Analysis & Requirements Gathering: Translating stakeholder needs into clear, actionable requirements and documentation ✓ Software Testing & QA: End-to-end testing, test automation (Selenium, Cucumber), API testing, and performance testing ✓ Test Strategy Development: Creating comprehensive test plans and quality assurance frameworks ✓ Data Engineering: ETL pipelines, data migration, and quality validation ✓ Process Improvement: Identifying inefficiencies and implementing solutions to enhance productivity My expertise spans multiple domains including financial systems, SaaS platforms, AI applications, and cloud infrastructure. I'm proficient in Python, AWS, Azure, Selenium, Cucumber, and modern testing frameworks. I deliver meticulous analysis, thorough documentation, and flawless testing to ensure your projects exceed quality standards. Let's collaborate to transform your vision into a successful, high-quality product!

I'm a Computer Science major with 15+ years of experience in software testing, and almost 5 years in software engineering. I've worked mainly in Business Intelligence (BI), Artificial Intelligence (AI), eLearning, and eCommerce. ✓ Web and mobile app tester (Windows, iOS, Android, and MacOS) ✓ Excellent bug finder with a good eye for details, receiving awards and bonuses ✓ Good understanding of Software Development/Test Life Cycles (SDLC/STLC) ✓ Manual, exploratory, usability (UI/UX), new feature, regression, and API testing ✓ AI experience, testing Smart features and performing AI prompt testing of LLMs ✓ Basic Cyber Security application testing as per OWASP Top Ten ✓ Document bugs clearly with annotated screen captures and videos, providing suggestions ✓ Good feedback on design documents and Figma designs, finding issues early ✓ Experienced at creating test plans and test cases, and with test management software ✓ Extensive experience in software testing, including managing beta tests ✓ Quick learner easily learning new skills, software packages, and languages ✓ Very good investigation, troubleshooting, and problem solving skills ✓ Process oriented, recommending helpful process improvements ✓ Good customer service and support skills ✓ Good organizational, communication, and project management skills ✓ Avid online board gamer with keen interest in testing games ✓ Bachelor of Science Honours (BScH) in Computer Science