Over 10 years of hands on IT and Microsoft 365 experience, most of it within MSP environments, covering everything from full tenant migrations to fixing the one small thing that's actually breaking your email.
What I help with most:
Microsoft 365 & Google Workspace: tenant migrations (including cross tenant and multi domain moves), Exchange Online, Intune/Endpoint management, Entra ID, Teams, SharePoint, and general admin and troubleshooting for small teams.
Email deliverability & DNS: SPF, DKIM and DMARC configuration and alignment, tracking down why mail is landing in spam or bouncing, and ongoing DMARC monitoring/enforcement with tools like Sendmarc and Red Sift.
VoIP & phone systems: 3CX deployments from small offices up to 160+ extension builds, including IVR, ring group and voicemail design, plus Gamma Horizon, Teams Direct Routing and Operator Connect.
Networking & security: Cisco Meraki, Draytek and Ubiquiti networks, VLAN and security configuration, backup/DR (Acronis), and Cyber Essentials/Cyber Essentials Plus accreditation work.
Automation: Power Automate flows connecting Outlook, SharePoint and Excel to cut out manual work.
A few things that seem to matter to clients:
I diagnose the actual root cause before touching anything, not just the first record or setting that looks wrong.
Clients have paid above the agreed price unprompted and come back repeatedly for follow up work, because the fix actually holds.
I explain technical tradeoffs in plain terms so you can make an informed decision rather than just being told what to do.
Certified: Microsoft Teams Administrator Associate, Endpoint Administrator Associate, Security Administrator Associate, 3CX Advanced, Cisco Meraki Network Operations (CMNO), Gamma (Horizon, Teams Direct Routing & Operator Connect).
Based in the UK, happy to work flexibly around your time zone, especially for anything urgent.
VoIP
Azure App Service
Domain Migration
Google Apps Script
Microsoft SharePoint Administration
Cloud Security
DHCP
Microsoft Exchange Server
Microsoft Active Directory
Microsoft Azure
Office 365
DNS
Microsoft 365 Copilot
Faisal H.
Penarth, United Kingdom
$100/hr
5.0
17 jobs
Hi, Iโm Faisalโa senior VoIP, CPaaS, and communications systems architect with 25+ years of experience designing carrier-grade, high-availability, real-time communication platforms. I build, scale, secure, and modernize voice and video systems for telecom operators, SaaS platforms, AI startups, CPaaS providers, and enterprises around the world.
If it involves SIP, RTP, WebRTC, LLMs, Linux, CPaaS, or real-time media at scale, I can build it, optimize it, or rescue it.
๐ What I Specialize In
โ VOIP Platform Architecture (FreeSWITCH / Asterisk / Kamailio)
โ Linux System Engineering, Security, and Optimization
โ SIP, RTP, WebRTC, STUN/TURN, NAT Traversal
โ Real-Time Communication (Voice & Video) at Scale
โ AI-Powered Voice Bots, Transcription, and TTS Integration
โ Troubleshooting SIP Call Flows, Packet Capture & Analysis (Wireshark/sngrep)
๐ What I Do:
VOIP & Real-Time Communication Architecture;
FreeSWITCH / Asterisk / Kamailio / OpenSIPS platform design
Carrier-grade SIP routing, NAT traversal, media handling
High-availability + auto-scaling VoIP infrastructures
Multi-tenant PBX, call center, and UCaaS platform development
CPaaS Development & Integrations;
Twilio, Plivo, Telnyx, Vonage, MessageBird
Build SMS/voice/WhatsApp automation & workflows
Replace/optimize expensive CPaaS architecture with self-hosted systems
AI Voicebots, LLM Automation & Speech Tech (AI Integrations);
Real-time voicebots using Whisper, Riva, Deepgram, Azure, ElevenLabs
SIP โ AI โ SIP conversational call flows
Real-time transcription + diarization + TTS pipelines
LLM-powered call automation (ChatGPT Voice, RAG, custom models)
WebRTC Application Engineering;
Build custom WebRTC softphones (browser, React, Flutter)
WebRTC signaling integration (SIP, custom protocols)
TURN/STUN/ICE infrastructure setup
QoS optimization for video/voice over WebRTC
SIP Security, Hardening & Compliance;
Anti-fraud protection, SIP scanning mitigation
Fail2Ban, firewall tuning, SRTP/DTLS encryption
STIR/SHAKEN setup & routing compliance
Carrier-grade security audits & penetration checks
DevOps for Real-Time Media Platforms;
Docker/Kubernetes containerized VoIP workloads
Auto-scaling SIP clusters, distributed media servers
Monitoring with Netdata, Homer, Prometheus, Grafana
CI/CD automation for telecom systems
Outbound Dialers & Contact Center Systems;
Predictive/preview dialers (custom-built or integrated)
CRM telephony integration (HubSpot, Salesforce, Zoho)
IVR, call routing, analytics dashboards
Telephony Cost Optimization & Migration;
Reduce Twilio/Telnyx billing by 40โ70%
Move from hosted CPaaS โ self-hosted SIP infrastructure
SIP trunk cost optimization strategies
Emergency VoIP Platform Rescue;
SIP call failure resolution
One-way/no-audio fixes
NAT, RTP, firewall, WebRTC troubleshooting
24โ48h critical system recovery
๐ ๏ธ Tools & Stack
VOIP Engines: FreeSWITCH, Asterisk, Kamailio, OpenSIPS
Linux Distros: Ubuntu, Debian, CentOS, Alpine
Protocols: SIP, RTP, SDP, SRTP, ICE, DTLS, WebRTC
Monitoring: sngrep, Homer SIP Capture, Fail2Ban, Netdata
DevOps: Docker, Ansible, Kubernetes (Cloud-Native VOIP)
๐ง Why Clients Work With Me
25+ years in telecom & VOIP architecture
Built and scaled platforms like VdoTok using FreeSWITCH + WebRTC
Performance-tuned Linux servers to handle millions of calls securely
Helped startups and enterprises launch, scale, and secure VOIP stacks
Expert in carrier interoperability, DID routing, and multi-tenant PBX
๐งพ Sample Engagements
๐น Migrated a legacy PBX to FreeSWITCH with SIP trunking and HA setup
๐น Built a custom WebRTC softphone connected to Asterisk
๐น Hardened VOIP infrastructure for international carrier with Linux + firewall tuning
๐น Developed voice bot with NVIDIA RIVA and integrated it with SIP via FreeSWITCH
๐ Work With Me
Whether you need to:
Build a complete real-time communication platform
Integrate AI voice bots into SIP/WebRTC
Optimize or scale a VOIP system
Reduce telephony costs
Rescue a failing carrier-grade deployment
๐ Letโs Connect
Whether you need to optimize your VOIP system, migrate to FreeSWITCH, or troubleshoot deep Linux-based issues, I can step in quickly and deliver solutions that scale and perform.
๐ Iโm available for short consultations, full system builds, and long-term projects.
Let me know when you're available for a quick Zoom or chatโI'm open Monday through Friday.
VoIP Software
VoIP Administration
Mobile App Development
WebRTC
Web Development
Linux System Administration
Asterisk
FreeSWITCH
Call Center Management
Kamailio
Software Architecture & Design
Process Design
Team Management
OpenSIPS
Kurento
Live Streaming Setup
CallTools Call Center Software
Hassan M.
London, United Kingdom
$40/hr
5.0
19 jobs
๐ง๐ผ๐ฝ ๐ฅ๐ฎ๐๐ฒ๐ฑ | ๐ญ๐ฌ๐ฌ% ๐๐ผ๐ฏ ๐ฆ๐๐ฐ๐ฐ๐ฒ๐๐ | ๐จ๐-๐๐ฎ๐๐ฒ๐ฑ
I help ๐ฆ๐ ๐๐, ๐ ๐ฆ๐ฃ๐, and growing businesses build, maintain, troubleshoot, and optimize reliable IT infrastructure. My expertise covers ๐ช๐ถ๐ป๐ฑ๐ผ๐๐ ๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ, ๐ก๐ฒ๐๐๐ผ๐ฟ๐ธ ๐๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป, ๐๐ฒ๐๐ข๐ฝ๐, ๐ฅ๐ฒ๐บ๐ผ๐๐ฒ ๐๐ฒ๐๐ธ๐๐ผ๐ฝ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐ (๐ฅ๐๐ฆ), ๐ฉ๐ถ๐ฟ๐๐๐ฎ๐น๐ถ๐๐ฎ๐๐ถ๐ผ๐ป, ๐๐ถ๐ฟ๐ฒ๐๐ฎ๐น๐น๐, ๐๐ฎ๐ฐ๐ธ๐๐ฝ & ๐๐ถ๐๐ฎ๐๐๐ฒ๐ฟ ๐ฅ๐ฒ๐ฐ๐ผ๐๐ฒ๐ฟ๐, and ๐๐ฒ๐๐ฒ๐น ๐ฎ/๐ฏ ๐ ๐ฆ๐ฃ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐.
With ๐ฑ+ ๐๐ฒ๐ฎ๐ฟ๐ of professional infrastructure experience, ๐ฐ๐ฏ๐ณ+ ๐ต๐ผ๐๐ฟ๐ successfully delivered on Upwork, and experience supporting production environments across SMBs and MSPs, I focus on delivering secure, stable, and well-documented solutions that businesses can rely on.
๐ช๐๐๐ง ๐ ๐๐๐ง๐จ๐๐๐๐ฌ ๐๐๐ง ๐๐๐๐๐๐ ๐๐ก ๐๐ข๐ฅ
Most clients don't hire me to simply manage servers, they bring me in when something critical needs attention.
A domain controller stops replicating. An RDS environment becomes unstable. Firewall rules break remote access. Backups fail silently. Virtual machines suffer performance issues. Infrastructure has been inherited with little or no documentation.
My role is to quickly identify the root cause, stabilize the environment, implement best practices, and leave behind clear documentation so the infrastructure is easier to support going forward.
๐ฆ๐ฌ๐ฆ๐ง๐๐ ๐ฆ ๐๐๐ ๐๐ก๐๐ฆ๐ง๐ฅ๐๐ง๐๐ข๐ก
โข Windows Server 2016 / 2019 / 2022 / 2025
โข Active Directory, Group Policy, DNS, DHCP
โข Domain Controller Health & Replication
โข File & Print Services
โข Server Migration & Infrastructure Hardening
๐ก๐๐ง๐ช๐ข๐ฅ๐ ๐๐๐ ๐๐ก๐๐ฆ๐ง๐ฅ๐๐ง๐๐ข๐ก
โข Sophos, Fortinet, pfSense & Cisco ASA
โข VPN Configuration & Remote Access
โข VLANs, Routing & Switching (CCNA)
โข Firewall Rule Review
โข Network Performance & Security Troubleshooting
๐๐๐ฉ๐ข๐ฃ๐ฆ ๐๐๐ ๐๐ก๐๐ฆ๐ง๐ฅ๐๐ง๐๐ข๐ก
โข PowerShell & Bash Scripting
โข Infrastructure Automation
โข CI/CD Administration
โข System Monitoring
โข Performance Optimization
โข Patch & Configuration Management
๐ฅ๐๐ ๐ข๐ง๐ ๐๐๐ฆ๐๐ง๐ข๐ฃ ๐ฆ๐๐ฅ๐ฉ๐๐๐๐ฆ (๐ฅ๐๐ฆ)
โข RDS Deployment & Migration
โข Remote Desktop Gateway
โข Session Host & Connection Broker
โข Secure Remote Access
โข Performance Optimization & Licensing
๐ฉ๐๐ฅ๐ง๐จ๐๐๐๐ญ๐๐ง๐๐ข๐ก & ๐๐๐๐๐จ๐ฃ
โข VMware, Hyper-V & Proxmox
โข Veeam & Acronis Backup Solutions
โข Backup Validation & Restore Testing
โข Disaster Recovery Planning
๐ ๐ฆ๐ฃ ๐๐ง ๐ฆ๐จ๐ฃ๐ฃ๐ข๐ฅ๐ง (๐๐๐ฉ๐๐ ๐ฎ/๐ฏ)
โข Embedded MSP Escalation Support
โข Server & Network Troubleshooting
โข Infrastructure Support
โข Incident & Change Management
โข Documentation & SLA Compliance
๐ช๐๐ฌ ๐๐๐๐๐ก๐ง๐ฆ ๐๐๐ข๐ข๐ฆ๐ ๐ ๐
โ ๐ฐ๐ฏ๐ณ+ ๐จ๐ฝ๐๐ผ๐ฟ๐ธ ๐๐ผ๐๐ฟ๐ delivering infrastructure and MSP support.
โ ๐ญ๐ฌ๐ฌ% ๐๐ผ๐ฏ ๐ฆ๐๐ฐ๐ฐ๐ฒ๐๐ with ๐ง๐ผ๐ฝ ๐ฅ๐ฎ๐๐ฒ๐ฑ status.
โ ๐ฏ๐ญ๐ฐ ๐ต๐ผ๐๐ฟ๐ as an embedded Level 2/3 MSP Engineer, supporting live production environments with documented, SLA-driven support.
โ Current ๐๐ง & ๐๐ผ๐๐ฒ๐ฟ๐ป๐ฎ๐ป๐ฐ๐ฒ role within a regulated UK legal firm, where security, access control, documentation, and change management are everyday responsibilities.
โ Strong background in enterprise networking before transitioning into systems administration, providing an end-to-end understanding of infrastructure.
โ I don't just fix today's issue, I build environments that are secure, documented, and easier to manage tomorrow.
๐๐ข๐ช ๐ ๐ช๐ข๐ฅ๐
Every engagement starts with a short scoping discussion to understand the environment before recommending a solution.
You'll receive clear communication throughout the project, practical recommendations, and complete documentation of everything implemented. If something falls outside my expertise, I'll tell you upfront rather than waste your time or budget.
I'm ๐จ๐-๐ฏ๐ฎ๐๐ฒ๐ฑ, available during ๐จ๐ business hours, and also cover ๐จ๐ฆ ๐๐ฎ๐๐๐ฒ๐ฟ๐ป and ๐๐ฒ๐ป๐๐ฟ๐ฎ๐น mornings.
๐๐ข๐ข๐ ๐๐๐ง ๐๐ ๐ฌ๐ข๐จ ๐ก๐๐๐
โ Windows Server Administration
โ Network Administration
โ DevOps & Infrastructure Automation
โ Remote Desktop Services (RDS)
โ VMware, Hyper-V & Proxmox
โ Firewall & VPN Configuration
โ Backup & Disaster Recovery
โ Level 2/3 MSP Support
โ Infrastructure Audits & Documentation
๐ก๐๐ซ๐ง ๐ฆ๐ง๐๐ฃ
If you're looking for a dependable infrastructure engineer who can troubleshoot complex issues, improve system reliability, and become a trusted extension of your IT team, send me a message with your requirements. I'll let you know how I can help and recommend the most practical approach for your environment.
Tech & IT
System Administration
System Security
Firewall
Server Administration
IT Support
Office 365
Network Administration
Microsoft Windows
Microsoft Active Directory
IT Infrastructure
Windows Server
Server Virtualization
Active Directory Federation Services
DHCP
Microsoft Hyper-V Server
DevOps
Proxmox VE
Linux System Administration
Shayaan M.
Manchester, United Kingdom
$25/hr
5.0
1 jobs
DevOps/System Administrator with 4+ years of hands-on experience managing production servers, networks, physical and cloud-based infrastructure with a masters degree in cyber security from the UK.
SKILLS
- Cloud Platform: AWS, Azure
- Virtualization/ On-Premises: VMware, Hyper-V, KVM, Proxmox
- Containers: Docker, Docker compose
- Container Orchestration: Kubernetes, EKS
- Kubernetes Application: Helm Charts, Kustomize
- Continuous Integration/Deployment: Jenkins, GitHub Actions, Azure DevOps
- GitOps : ArgoCD, Flux CD
- Configuration Management: Ansible
- Infrastructure as a Code: Terraform
- Logging, Monitoring & Alerting: ELK, Sentry, Grafana, Prometheus, Influx DB, Telegraph
- Operating Systems: Linux (RHEL & Debian) & Unix Systems
- Cyber security: SIEM, WAF, Proxy, IPS, IDS, VPN
- Networking: Firewalls, routers, VPNs, switches
System Administration
Computer Network
SQL
Python
Linux
NGINX
SSL
Grafana
Prometheus
Elasticsearch
Amazon Web Services
System Monitoring
Ubuntu
Windows Server
Hassan A.
Stockport, United Kingdom
$50/hr
5.0
18 jobs
๐โ๐บ ๐ฎ ๐ง๐ผ๐ฝ-๐ฅ๐ฎ๐๐ฒ๐ฑ ๐๐ง ๐๐ผ๐ป๐๐๐น๐๐ฎ๐ป๐ ๐๐ถ๐๐ต ๐ฒ+ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ต๐ฎ๐ป๐ฑ๐-๐ผ๐ป ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ providing ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ ๐ฎ๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป, ๐ช๐ถ๐ป๐ฑ๐ผ๐๐ ๐๐ง ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐, ๐๐๐๐๐ฒ๐บ ๐ฎ๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป, ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ ๐๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐, ๐๐ฒ๐ฟ๐๐ฒ๐ฟ ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐, and ๐ ๐ฆ๐ฃ ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐ for businesses across the ๐จ๐ฆ, ๐จ๐, ๐ฎ๐ป๐ฑ ๐๐๐ฟ๐ผ๐ฝ๐ฒ.
I help ๐ฆ๐ ๐๐ ๐ฎ๐ป๐ฑ ๐ด๐ฟ๐ผ๐๐ถ๐ป๐ด ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ถ๐ฒ๐ reduce downtime, resolve complex technical issues, improve system performance, and maintain reliable ๐๐ง ๐ถ๐ป๐ณ๐ฟ๐ฎ๐๐๐ฟ๐๐ฐ๐๐๐ฟ๐ฒ.
๐ง ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ & ๐๐น๐ผ๐๐ฑ ๐๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป
--๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ ๐ฎ๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป, configuration & troubleshooting
--๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ ๐บ๐ถ๐ด๐ฟ๐ฎ๐๐ถ๐ผ๐ป and tenant setup
--๐๐ ๐ฐ๐ต๐ฎ๐ป๐ด๐ฒ ๐ข๐ป๐น๐ถ๐ป๐ฒ ๐ฎ๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป & email troubleshooting
--๐ข๐๐๐น๐ผ๐ผ๐ธ ๐ฐ๐ผ๐ป๐ณ๐ถ๐ด๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป, mailbox issues & synchronization
--๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ง๐ฒ๐ฎ๐บ๐ ๐ฎ๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป & troubleshooting
--๐ฆ๐ต๐ฎ๐ฟ๐ฒ๐ฃ๐ผ๐ถ๐ป๐ administration & configuration
--๐ข๐ป๐ฒ๐๐ฟ๐ถ๐๐ฒ setup, synchronization & troubleshooting
--๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐๐ป๐๐ฟ๐ฎ ๐๐ (๐๐๐๐ฟ๐ฒ ๐๐) user & access management
--๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ ๐น๐ถ๐ฐ๐ฒ๐ป๐๐ถ๐ป๐ด & user management
--๐๐บ๐ฎ๐ถ๐น ๐๐ฒ๐ฐ๐๐ฟ๐ถ๐๐, spam/phishing protection & mail flow troubleshooting
--๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ ๐๐๐ฒ๐ฟ onboarding/offboarding
๐ฅ๏ธ ๐๐ง ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ โ ๐๐ฒ๐๐ฒ๐น ๐ฎ & ๐๐ฒ๐๐ฒ๐น ๐ฏ
--๐ฅ๐ฒ๐บ๐ผ๐๐ฒ ๐๐ง ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐ & technical helpdesk
--๐ช๐ถ๐ป๐ฑ๐ผ๐๐ ๐ญ๐ฌ/๐ญ๐ญ ๐๐ฟ๐ผ๐๐ฏ๐น๐ฒ๐๐ต๐ผ๐ผ๐๐ถ๐ป๐ด
--๐๐ฎ/๐๐ฏ ๐ฑ๐ฒ๐๐ธ๐๐ผ๐ฝ ๐ฎ๐ป๐ฑ ๐๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐
--๐๐ฝ๐ฝ๐น๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ฐ๐ฟ๐ฎ๐๐ต๐ฒ๐ and software troubleshooting
--๐๐ผ๐ด๐ถ๐ป, authentication & access issues
--๐ฆ๐น๐ผ๐ ๐ฃ๐ and system performance optimization
--๐๐น๐๐ฒ ๐ฆ๐ฐ๐ฟ๐ฒ๐ฒ๐ป ๐ผ๐ณ ๐๐ฒ๐ฎ๐๐ต (๐๐ฆ๐ข๐) troubleshooting
--๐ช๐ถ๐ป๐ฑ๐ผ๐๐ ๐ฒ๐ฟ๐ฟ๐ผ๐ฟ๐ and system configuration issues
--๐ก๐ฒ๐๐๐ผ๐ฟ๐ธ ๐ฐ๐ผ๐ป๐ป๐ฒ๐ฐ๐๐ถ๐๐ถ๐๐ troubleshooting
--๐ฃ๐ฟ๐ถ๐ป๐๐ฒ๐ฟ & scanner troubleshooting
--๐ฅ๐ฒ๐บ๐ผ๐๐ฒ ๐ฎ๐ฐ๐ฐ๐ฒ๐๐ and ๐ฉ๐ฃ๐ก troubleshooting
--๐ฃ๐ฎ๐๐ฐ๐ต ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐ and software updates
--๐๐ป๐ฑ๐ฝ๐ผ๐ถ๐ป๐ troubleshooting and maintenance
โ๏ธ ๐ฆ๐๐๐๐ฒ๐บ ๐๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป & ๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐
--๐ช๐ถ๐ป๐ฑ๐ผ๐๐ ๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ administration
--๐๐ฐ๐๐ถ๐๐ฒ ๐๐ถ๐ฟ๐ฒ๐ฐ๐๐ผ๐ฟ๐ administration
--๐จ๐๐ฒ๐ฟ, ๐ด๐ฟ๐ผ๐๐ฝ & permission management
--๐๐ฟ๐ผ๐๐ฝ ๐ฃ๐ผ๐น๐ถ๐ฐ๐ (๐๐ฃ๐ข) configuration
--๐๐ก๐ฆ & ๐๐๐๐ฃ troubleshooting
--๐ฆ๐ฒ๐ฟ๐๐ฒ๐ฟ setup, maintenance & troubleshooting
--๐๐ถ๐น๐ฒ ๐ฎ๐ป๐ฑ ๐ณ๐ผ๐น๐ฑ๐ฒ๐ฟ ๐ฝ๐ฒ๐ฟ๐บ๐ถ๐๐๐ถ๐ผ๐ป๐
--๐๐ฎ๐ฐ๐ธ๐๐ฝ & disaster recovery support
--๐๐ป๐ฑ๐ฝ๐ผ๐ถ๐ป๐ ๐ฝ๐ฟ๐ผ๐๐ฒ๐ฐ๐๐ถ๐ผ๐ป and security management
--๐ฆ๐๐๐๐ฒ๐บ ๐บ๐ผ๐ป๐ถ๐๐ผ๐ฟ๐ถ๐ป๐ด and proactive maintenance
๐ ๏ธ ๐ ๐ฆ๐ฃ & ๐ฅ๐ฒ๐บ๐ผ๐๐ฒ ๐๐ง ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐
I also provide ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฑ ๐๐ง ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐ and ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ ๐๐๐๐๐ฒ๐บ ๐ฎ๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป for businesses that need ongoing technical assistance.
--๐ฅ๐ ๐ ๐ถ๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐ผ๐ป & monitoring
--๐ฅ๐ฒ๐บ๐ผ๐๐ฒ ๐บ๐ผ๐ป๐ถ๐๐ผ๐ฟ๐ถ๐ป๐ด and maintenance
--๐ฃ๐ฟ๐ผ๐ฎ๐ฐ๐๐ถ๐๐ฒ ๐๐๐๐๐ฒ๐บ maintenance
--๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐ฑ ๐๐ง ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐ for SMBs
--๐๐ป๐ฑ๐ฝ๐ผ๐ถ๐ป๐ ๐บ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐
--๐ฃ๐ฎ๐๐ฐ๐ต and update management
--๐๐ง ๐๐ฟ๐ผ๐๐ฏ๐น๐ฒ๐๐ต๐ผ๐ผ๐๐ถ๐ป๐ด & incident resolution
--๐ข๐ป๐ด๐ผ๐ถ๐ป๐ด ๐ฟ๐ฒ๐บ๐ผ๐๐ฒ ๐๐๐๐๐ฒ๐บ administration
Experienced with ๐ฅ๐ ๐ ๐ฝ๐น๐ฎ๐๐ณ๐ผ๐ฟ๐บ๐ such as ๐ก-๐ฎ๐ฏ๐น๐ฒ and ๐๐๐ฒ๐ฟ๐ฎ, along with ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐-๐ฏ๐ฎ๐๐ฒ๐ฑ ๐ฏ๐๐๐ถ๐ป๐ฒ๐๐ environments.
๐ฏ ๐ช๐ต๐ ๐ช๐ผ๐ฟ๐ธ ๐ช๐ถ๐๐ต ๐ ๐ฒ?
โญ ๐ง๐ผ๐ฝ-๐ฅ๐ฎ๐๐ฒ๐ฑ ๐จ๐ฝ๐๐ผ๐ฟ๐ธ ๐๐ง ๐๐ผ๐ป๐๐๐น๐๐ฎ๐ป๐
โญ ๐ฒ+ ๐๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐ต๐ฎ๐ป๐ฑ๐-๐ผ๐ป ๐๐ง ๐ฒ๐ ๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ
โญ ๐ญ๐ฌ๐ฌ% ๐๐ผ๐ฏ ๐ฆ๐๐ฐ๐ฐ๐ฒ๐๐
โญ Experience supporting clients across the ๐จ๐ฆ, ๐จ๐ & ๐๐๐ฟ๐ผ๐ฝ๐ฒ
โญ ๐๐น๐ฒ๐ฎ๐ฟ ๐ฐ๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป and structured troubleshooting
โญ ๐๐ฎ๐๐ ๐ฟ๐ฒ๐๐ฝ๐ผ๐ป๐๐ฒ and practical problem-solving
โญ Available for ๐ผ๐ป๐ฒ-๐๐ถ๐บ๐ฒ ๐ฝ๐ฟ๐ผ๐ท๐ฒ๐ฐ๐๐, ๐ผ๐ป๐ด๐ผ๐ถ๐ป๐ด ๐๐๐ฝ๐ฝ๐ผ๐ฟ๐, and ๐น๐ผ๐ป๐ด-๐๐ฒ๐ฟ๐บ ๐๐ง ๐ฎ๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ถ๐ผ๐ป
Whether you need a ๐ ๐ถ๐ฐ๐ฟ๐ผ๐๐ผ๐ณ๐ ๐ฏ๐ฒ๐ฑ ๐๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ผ๐ฟ, ๐๐ฎ/๐๐ฏ ๐๐ง ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐๐ป๐ด๐ถ๐ป๐ฒ๐ฒ๐ฟ, ๐ช๐ถ๐ป๐ฑ๐ผ๐๐ ๐ฆ๐๐๐๐ฒ๐บ ๐๐ฑ๐บ๐ถ๐ป๐ถ๐๐๐ฟ๐ฎ๐๐ผ๐ฟ, ๐ฅ๐ฒ๐บ๐ผ๐๐ฒ ๐๐ง ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ถ๐ฎ๐ป, or ๐ ๐ฆ๐ฃ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐ฆ๐ฝ๐ฒ๐ฐ๐ถ๐ฎ๐น๐ถ๐๐, I can help ๐ฑ๐ถ๐ฎ๐ด๐ป๐ผ๐๐ฒ ๐๐ต๐ฒ ๐ถ๐๐๐๐ฒ, ๐ถ๐บ๐ฝ๐น๐ฒ๐บ๐ฒ๐ป๐ ๐๐ต๐ฒ ๐ฟ๐ถ๐ด๐ต๐ ๐๐ผ๐น๐๐๐ถ๐ผ๐ป, and keep your ๐๐ง ๐ฒ๐ป๐๐ถ๐ฟ๐ผ๐ป๐บ๐ฒ๐ป๐ running reliably.
๐ฉ ๐ฆ๐ฒ๐ป๐ฑ ๐บ๐ฒ ๐ฎ ๐บ๐ฒ๐๐๐ฎ๐ด๐ฒ with your IT issue or project requirements. Iโll help you identify the problem and determine the ๐บ๐ผ๐๐ ๐ฝ๐ฟ๐ฎ๐ฐ๐๐ถ๐ฐ๐ฎ๐น ๐ป๐ฒ๐ ๐ ๐๐๐ฒ๐ฝ.
VoIP Administration
IT Consultation
IT Support
System Administration
Network Administration
Office 365
Microsoft Active Directory
Server Administration
Helpdesk
Tech & IT
Technical Support
Windows Administration
Troubleshooting
Desktop Support
Customer Support
Elijah R.
Swansea, United Kingdom
$44/hr
5.0
6 jobs
Elijah is a professional full-stack developer. Having previously worked in Finance, HR Tech, Health Care solutions, and online streaming technology. Elijah has an incredible command of all areas of the stack, from Mobile development, to React Frontends, and TypeScript/Java Enterprise backends.
He has the technical skills and ability to take a project from start to finish, including architecture, discussion on best practices/technologies.
Previous successful projects include:
- Mobile app development (with Twitch Login integration) for one of the biggest events in the streaming space.
- General website development and maintenance.
- Custom CMS creation, and maintaining the platform.
- AI analytics insight tool, connected to third party data sources (Gong, Salesforce, etc.)
- Twitch Extension development (used by over 100k users monthly)
VoIP
CSS
Node.js
PHP
TypeScript
Java
SQL
API Integration
HTML
React
API Development
AWS Lambda
Video Stream
Serverless Computing
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