Hire the Best WebLogic Administrators
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With 10+ years of hands-on experience in cloud operations and IT support, I help businesses resolve technical issues quickly, optimise their infrastructure, and keep users productive. I specialise in customer support, observability and monitoring, Microsoft 365 administration, AWS environment setup, and Tier 1/2 troubleshooting across multiple platforms. I deliver fast, reliable, and customer-focused support with clear communication and strong problem-solving skills. What I can help you with • Remote IT support & service desk operations (L1/L2/L3) • Email configuration & troubleshooting (Outlook, Microsoft 365, Gmail, SMTP/IMAP/POP) • DNS setup & repair (SPF, DKIM, DMARC, MX records, Cloudflare, domain recovery) • Microsoft 365 / SharePoint / OneDrive environment setup & migration • AWS environment configuration & optimization (EC2, S3, IAM, VPC, CloudWatch) • Incident resolution, performance monitoring, and system health checks • User & access management (IAM, AD, SSO, MFA) • Documentation creation: SOPs, runbooks, knowledge base articles Results I’ve delivered ▸ Reduced average support resolution time by 30% ▸ Supported 500+ users in Active Directory & Microsoft 365 ▸ Maintained environments with 99.99% uptime ▸ Top Learner of the Month Award for completing multiple AWS certifications Tools & Technologies AWS | Microsoft 365 | Outlook | SharePoint | Cloudflare | Azure basics | Datadog | Grafana | VMware | Hyper-V | Jira | ServiceNow | Terraform | AD | DNS If you’re looking for a dependable IT professional to resolve issues quickly and improve your systems, I’m ready to help. Let’s connect and discuss your needs — I’m available to start immediately.

🌟 Experienced System Administrator | IT Operations & Support Specialist 🌟 Hello! I’m a versatile and dedicated IT professional with over 10 years of experience spanning IT Operations, Technical Support, and WordPress Development. My expertise includes managing complex IT infrastructures, Active Directory (Azure AD), network configuration, and technical support, ensuring secure and seamless operations. As a developer, I specialize in WordPress. I’m committed to delivering scalable, efficient, and client-focused technology solutions that drive business success. 🔹 What I Offer: ✓ Active Directory Management: Create users, assign permissions, set up groups, and implement policies for secure and efficient access control. ✓ Microsoft 365 & Google Workspace Administration: Configure and manage user accounts, email, and collaboration tools to enhance productivity. ✓ System Setup & Maintenance: Install and configure Windows on laptops/workstations, connect to AD, and apply policies; set up new servers and ensure reliable data connections. ✓ Ticketing & User Support: Handle IT requests and incidents via Freshservice, provide onboarding/offboarding support, and train users on applications and systems. ✓ Software Licensing: Manage software license portfolios to ensure compliance and cost-efficiency. ✓ IT Support: Level 2 support, troubleshooting hardware/software, resolving user issues. Mobile Device Management: Microsoft Intune MDM, managing mobile devices (enrollment, app deployment, security). ✓ IT Operations: Device logistics, procurement, deployment, maintenance. ✓ Technical Documentation: Writing clear, concise documentation (user manuals, system specs, troubleshooting guides). ✓ Technical Writing: Creating high-quality technical content (articles, blog posts, white papers). ✓ IT Maintenance: Perform cabling, patching, and hardware relocation (PCs, printers, phones, laptops) to maintain operational continuity. ✓ Consultancy & Optimization: Conduct infrastructure analyses, recommend modernization strategies, and provide technical guidance for IT equipment procurement. ✓ ChatGPT, Gemini, Grok for AI Assistance and Faster Production Time 🔹 Why Choose Me: ✓ Strong problem-solving skills and a proactive approach to preventing and resolving issues. ✓ Continual Learning & Up-to-Date Skills—even during career gaps, I’ve remained focused on mastering in-demand technologies. ✓ Strong Work Ethic—I complete tasks diligently and often ahead of deadlines. ✓ Client-Focused Solutions tailored to real business needs and goals. ✓ Committed to innovation, teamwork, and client satisfaction, with a positive and professional attitude. ✓ Excellent communication and documentation skills, ensuring clear procedural guides and user training. ✓ Whether you need help with IT infrastructure setup, ongoing system administration, or technical consultancy, I’m here to deliver high-quality solutions tailored to your needs. Let’s connect to discuss how I can support your business! As a consultant business owner, I love helping other like-minded people succeed, and I am happy to assist you in your business. 📩 Available for short-term and long-term projects. Message me today!

Passionate ML Engineer, Linux System Administrator and IT Operations Manager with an Open Source background. Using Vertex AI, GCP, Tensorflow, Linux technical knowledge, ITIL 4, Agile, Safe Scrum Master and soft skills to keep applications running and customers happy.