We have a number of ongoing projects requiring administrative support. The needs of these projects vary, and will be defined on a daily basis for our admin support team. Some examples are: organizing and downloading files, tracking work completed by participants in our projects, reviewing work completed for accuracy, etc. This work is ongoing. Some weeks we may have 30 hours of work for you, during others it may be 5 hours of work, during others, there may be nothing in the pipeline. There is also weekend and evening work possible. You will be provided with clear assignments and deadlines and will work independently to complete those tasks within the timeline. If you are organized, responsible and have flexible availability, please apply.

Part-Time Operations Assistant (Home Services) Help Us Build the "Back Office" of a Growing Home Services Company We're a growing handyman and home services company looking for someone who loves bringing order to chaos. We're not looking for someone to simply complete a checklist. We're looking for someone who enjoys improving systems, noticing details, and helping a small business operate more smoothly. This role will start very small (approximately 2–5 hours per week), but we expect it to grow over time as we build trust and identify more opportunities to delegate. If you're someone who enjoys making businesses run better, we'd love to meet you. --- What You'll Help With Because we're a small business, your responsibilities will evolve over time. Initially, you might help with things like: * Monitoring messages and making sure urgent inquiries don't get missed * Following up on customer communications * Setting up simple automations and improving workflows * Organizing documents and information * Posting occasional project updates to Facebook * Commenting in local Facebook groups when appropriate * Keeping an eye on tasks that need attention * Helping identify repetitive work that could be automated or improved Over time, the role may expand into additional operations, hiring, customer service, scheduling, marketing support, or process improvement. --- The Person We're Looking For You might be a great fit if you: * Love creating order from messy situations * Are incredibly organized * Notice details that other people miss * Enjoy learning new software and systems * Think proactively instead of waiting for instructions * Communicate clearly and professionally * Like figuring out better ways to do things * Are comfortable wearing multiple hats in a growing business We're much more interested in how you think than whether you've done every task listed above. --- Bonus Experience Experience with any of these is a plus: * Google Workspace * Facebook Business * Canva * ChatGPT * Zapier * CRM or scheduling software * Jobber * Home service businesses * Small business operations * Customer service Don't worry if you haven't used every tool—we're looking for someone who's eager to learn. :) --- Hours * Start with approximately 2–5 hours per week * Flexible schedule * Opportunity to grow significantly over the coming months based on performance and business needs --- Communication You'll work directly with our leadership team, so clear communication is important. We may have occasional phone or video check-ins, and we value someone who isn't afraid to ask questions, offer ideas, or point out opportunities for improvement. --- To Apply Please answer the following questions (one sentence each is fine!): 1. Tell us about a time you improved a process or made someone's job easier. 2. When you join a new business, what's the first thing you naturally notice? 3. What software, tools, or automations have you used before? 4. What's something you've taught yourself recently? 5. Why does this type of role appeal to you? 6. What is your current location and time zone? 7. Approximately how many hours per week do you currently have available for freelance work? 8. If we start with 2–5 hours per week and the role is a great fit, would you be interested in growing with us over time? 9. Are you comfortable tracking your work and maintaining a simple weekly log of what you accomplished, how long it took, and any recommendations you have for improving our processes? As someone who has worked for clients on Upwork before, I appreciate all that goes into your application. Thank you for your time and interest! - Sammy (Operations Manager)

Part-time Project Manager – Custom Research (Futurum Research) About The Futurum Group Futurum Research, part of The Futurum Group, delivers independent, data-driven insights to help technology leaders make better decisions. Our work spans custom research, market intelligence, and thought leadership across enterprise technology, with a focus on providing objective, analyst-led perspectives to clients. Futurum’s custom research work is commissioned by leading technology vendors (Fortune 500 and quickly-growing startups) across industries and technology sectors, helping to guide their internal strategy, educate the market, and demonstrate their value—based on a foundation of objective, independent data, analysis, and research analyst leadership. Role Overview Futurum Research is seeking a part-time Project Manager to support the execution of select custom research and client-facing engagements. This role is ideal for someone who excels at managing streamlined, fast-turn projects while maintaining a high standard of client experience and operational rigor. The Project Manager will focus on quick-turn, short-form deliverables and engagements, including subscription-based market briefs, analyst speaking engagements, and general PM administrative support (e.g., project and project channel setup, reporting). Success in this role requires strong communication skills, comfort in client-facing situations, and the ability to keep projects moving efficiently from intake through delivery. Futurum’s core value proposition includes providing a fast, turnkey experience paired with class-leading authority and insights; our PM is the front line and must embody these core tenets in their work and style. Key Responsibilities Project Execution & Management • Manage end-to-end delivery of client-facing custom research projects, ensuring timelines, scope, and quality standards are met. • Coordinate logistics and execution for analyst and leadership speaking engagements (e.g., briefings, webinars, events). • Track project milestones, manage deadlines, and ensure smooth internal coordination across analysts, editorial, and design teams. • Oversee primary research engagements on occasion (surveys, interview recruitment, etc), such as questionnaire drafting & vendor management. • Manage written and verbal client feedback to drafts, such as: accepting, rejecting, or flagging requested edits; consolidating feedback notes or messaging documents; triaging with analyst authors, copyeditors, or the practice lead. Client Engagement & Intake • Serve as a primary point of contact for select client engagements • Lead project intake calls to clarify scope, objectives, timelines, and deliverables • Translate client needs into clear internal briefs and actionable next steps • Coordinate internal teams to develop hypotheses and content outlines, align research design content and sample, and secure client approval • Maintain a professional, responsive, and solutions-oriented client experience Project Setup & Operations • Support project kickoff and setup processes, including documentation, timelines, and resource coordination • Ensure consistency with Futurum Research workflows, templates, and quality standards • Identify opportunities to streamline execution for repeatable, lower-complexity engagements • Draft and refine clear, high-quality project management slide decks, project documentation, and project plans. • Take notes, articulate action items, document learnings, and send follow-up emails and Slack messages based on internal and client calls. Qualifications • 3–6+ years of experience in project management, preferably in research, consulting, marketing, or agency environments • Proven ability to manage multiple concurrent, fast-turn projects with minimal oversight • Strong client-facing communication skills, including the ability to lead intake and discovery conversations • Very strong English-language writing skills. • Highly organized with strong attention to detail and follow-through. • Comfortable working with cross-functional teams (i.e., analysts, writers, designers, marketing) • Familiarity with research deliverables (e.g., briefs, reports, webinars) is a plus Tools & Working Environment • Experience with collaboration and workflow tools such as Google Workspace, Salesforce, TaskRay, and Slack is preferred but not required • Comfort learning and operating within integrated, multi-tool workflows is important • Interest and experience leveraging AI tools (Gemini, Claude, AI Studio, etc), prompts, and automation, with an understanding of AI capabilities and their risks — and an eye for critical review. • Ability to work effectively in a fully remote, distributed team environment, including strong written communication and proactive coordination across time zones Preferred Attributes • A highly authoritative, professional style focused on driving action and urgency with clients and colleagues in a respectful but effective way. Speed & turnkey experience are foundational to Futurum’s work; our PM must embody these virtues to drive action. • Experience in technology research, analyst firms, or B2B content environments • Ability to operate in a lean, fast-paced environment with evolving priorities • Strong judgment in poorly defined areas, distinguishing complexity vs. standard approaches, and escalating issues and decisions appropriately. • Proactive mindset with a focus on improving process efficiency and client experience • Skill in design, formatting, and proofing of slide decks to ensure clarity, quality, and visual impact. • English-language direct copy editing and feedback consolidation skills, with the support of formal style guides and review tools. Role Details • Part-time role (hours flexible based on project volume) • Fully remote company and team • Project-based workload with a focus on short-duration, quick-turn, turnkey engagements for premier technology vendors. • Reporting to the VP of Custom Research

About Action4Equity Action4Equity is building North Carolina's infrastructure for community-led systems change. Our theory of change is simple: Community Organizing builds trust. Community Governance builds power. Community Development builds wealth. Everything we do advances the 7 Vital Conditions for Health and Well-Being through resident leadership, policy change, and strategic investment. We are seeking a Communications Director to build and lead the communications infrastructure that supports this work statewide. Position Summary The Communications Director is responsible for building Action4Equity's communications strategy, systems, brand, storytelling, media presence, digital infrastructure, and executive communications. This leader will translate complex systems-change work into compelling stories that inspire communities, policymakers, funders, and partners to act. The Communications Director reports to the Executive Office and collaborates closely with Community Engagement, Policy, Development, Legal, Research, and Programs. This is a builder role. We are looking for someone who can create systems—not simply manage social media. Primary Responsibilities Communications Strategy Develop Action4Equity's statewide communications strategy. Build annual communications plan aligned with organizational priorities. Create integrated messaging across all initiatives. Develop communication policies and standards. Build internal communication systems. Brand Leadership Strengthen and protect the Action4Equity brand. Ensure consistent messaging across every platform. Develop organizational voice and messaging framework. Maintain brand standards. Build storytelling guidelines. Executive Communications Support the Co-CEOs with: Speeches Presentations Thought leadership Articles Public statements Talking points Board communications Partner communications Crisis communications Storytelling & Narrative Change Develop systems that capture and communicate: Community stories Resident leadership Policy victories Systems change Organizational impact Community wealth creation Population well-being outcomes Build a narrative strategy that shifts public understanding from charity to community power. Digital Communications Lead strategy for: Website Social media Email marketing Video Podcasts Newsletters Digital campaigns Content management Media Relations Build statewide media relationships. Develop media strategy. Coordinate interviews. Prepare spokespersons. Write press releases. Increase earned media coverage. Development Communications Partner with the Development Office to create: Grant support materials Annual reports Donor communications Campaign messaging Sponsorship materials Impact reports Investment presentations Policy Communications Partner with the Policy Office to communicate: Policy agendas Legislative priorities Community recommendations Policy briefs Advocacy campaigns Public education efforts Community Communications Support organizing by creating communication systems that increase: Community participation Trust Civic engagement Resident leadership Coalition engagement Event participation Internal Communications Develop systems that improve communication among: Staff Consultants Board Partners Community leaders Volunteers 90-Day Deliverables By the end of the engagement, the Communications Director will deliver: Communications assessment. Annual communications strategy. Brand messaging framework. Editorial calendar. Social media strategy. Executive communications system. Media relations strategy. Website improvement plan. Email marketing strategy. Storytelling framework. Communications dashboard with KPIs. Crisis communications plan. Internal communications plan. Communications policies and procedures. Standard templates for presentations, reports, press releases, newsletters, and impact stories. Required Qualifications 7+ years of communications leadership experience. Experience leading strategic communications for nonprofits, public sector, philanthropy, advocacy organizations, or mission-driven organizations. Exceptional writing and editing skills. Experience with media relations. Digital marketing and content strategy expertise. Experience building communications systems from the ground up. Strong project management and organizational skills. Preferred Qualifications Experience with community organizing or advocacy. Experience supporting executive leadership. Knowledge of public policy communications. Graphic design and multimedia production experience. Experience with CRM, email marketing, and analytics platforms. North Carolina relationships preferred. Success Measures Success will be measured by: Communications infrastructure established. Brand consistency across the organization. Executive communications system operational. Increased media coverage. Strong digital engagement. Consistent storytelling across initiatives. Increased community participation through communications. Communications supporting fundraising success. Communications supporting policy victories. Organizational dashboard tracking communications performance. Engagement Fractional contract. Initial 90-day engagement. Opportunity for long-term leadership. Flexible schedule based on deliverables. Remote with periodic travel across North Carolina. To Apply Please submit: Resume or CV. Portfolio of communications campaigns, publications, or media work. Three examples of executive communications you have developed. A communications strategy or brand system you have built. Experience supporting systems change, policy, advocacy, or community engagement. Your availability over the next 90 days. Your hourly or monthly rate.

Part-Time Virtual Assistant (Roofing Operations & Customer Service) I'm looking for a detail-oriented Virtual Assistant to help support a growing roofing business. Initially, this role will be very part-time and flexible, with the opportunity to expand as our marketing efforts and lead volume increase. Primary Responsibilities: -Monitor and update our job board/CRM with current lead and project statuses -Follow up with inbound leads via text, email, and phone to schedule inspections -Coordinate scheduling between customers and our team -Make outbound calls to leads and customers as needed, including leaving professional voicemails and follow-up messages -Send post-inspection and post-project follow-up communications -Request Google reviews from satisfied customers -Assist with attaching receipts, invoices, and organizing customer records -Maintain accurate notes and ensure nothing falls through the cracks -Identify items requiring owner attention and communicate them clearly Ideal Candidate: -Excellent written and verbal communication skills -Strong customer service mindset -Highly organized and task-oriented -Comfortable learning new software systems and following established processes -Comfortable making outbound phone calls, leaving voicemails, and communicating professionally with customers—not just through written communication -Reliable and responsive during agreed-upon working hours -Adaptable and willing to help refine processes as the business grows A Note About This Role: This is a growing business, so responsibilities and processes will evolve over time. While there will be clear tasks to own, I'm looking for someone who is willing to learn, make recommendations, and adapt as we figure out together what works best. Flexibility, initiative, and a problem-solving mindset are important. Position Details: -Remote position -Flexible schedule based on business needs -This role will likely start very slowly, averaging 1–2 hours per week, as we build out systems and determine where support is most valuable -The goal is for the position to gradually grow into a more consistent 5–10 hours per week as the business and marketing efforts expand -Compensation range: Negotiable per hour, depending on experience and qualifications This role is best suited for someone who enjoys helping people, keeping projects organized, and ensuring a smooth customer experience. While the position will start small, my goal is to build a long-term relationship with someone who can grow alongside the business.

Sales Enablement Coordinator (Salesforce & Contract Support) Hi! We’re looking for a reliable, detail-oriented Sales Enablement Coordinator to help support our sales team and keep our CRM and contract processes running smoothly. What You’ll Be Responsible For CRM & Pipeline Management (Salesforce) -Input and maintain accurate client data in Salesforce -Create contacts and opportunities -Update pipeline stages and log detailed notes -Ensure data accuracy and organization Contract & Document Coordination -Draft and revise contracts based on provided templates -Prepare redlined versions for review -Send agreements via DocuSign and track signatures -Follow up to ensure timely completion Client & Internal Communication -Monitor shared inboxes and respond professionally to client inquiries -Categorize and assign incoming emails -Escalate urgent matters to the appropriate team -Prepare documents/materials for sales meetings Revenue Support -Track outstanding invoices -Follow up on payments with clients and internal teams What We’re Looking For -Strong experience with Salesforce (required) -Experience using DocuSign (required) -Background in sales operations, sales enablement, or admin support -Excellent written and verbal communication -Highly organized with strong attention to detail -Ability to manage multiple tasks in a fast-paced environment How We Work -Collaborative and team-oriented -Clear communication is important to us -We value proactive updates and problem-solving -You’ll work closely with sales, operations, and finance -We’re open to someone who can work independently but isn’t afraid to ask questions Project Details -Estimated 40 hours per week -Potential for long-term work -Preference for availability during standard business hours

Here's a quick posting you can drop into Upwork: Title: Digital Executive Assistant / Office Manager (Part-Time, Ongoing) We're a fast-moving B2B SaaS company looking for a reliable, detail-oriented Digital EA / Office Manager to keep our back office running smoothly. This is a remote, ongoing role for someone who's organized, proactive, and comfortable owning recurring operational tasks with minimal hand-holding. What you'll do: HR support — onboarding/offboarding coordination, maintaining personnel records, tracking PTO, and helping with basic HR admin Invoicing & receivables — generating and sending invoices, tracking outstanding payments, following up on overdue accounts, and keeping AR clean Scheduling — managing calendars, coordinating meetings across time zones, and handling scheduling logistics General office management — document organization, light bookkeeping support, and keeping internal processes tidy You're a fit if you have: Prior EA, office manager, or operations experience (SaaS/startup a plus) Strong written communication and attention to detail Comfort with tools like QuickBooks, Google Workspace, and HubSpot (or willingness to learn quickly) A self-starter mindset and the discretion to handle sensitive info

Growing law practice is seeking a motivated and professional Entry-Level Virtual Legal Secretary to join our remote team. This is an excellent opportunity for someone interested in gaining experience in the legal field while developing administrative, client service, and case management skills.

Project Description: We are looking for several English-speaking user testers to help test an early-stage AI phone conversation platform. This is a voice-first AI companion designed to have natural phone conversations, remember information across calls, and help preserve life stories, memories, and meaningful personal details over time with seniors. This is not a formal QA engineering role. We are looking for thoughtful people who can have real phone conversations with the system, observe how the experience feels, and provide clear feedback on what worked, what felt awkward, what was confusing, and what could be improved. What You Will Do: • Participate in phone calls with the AI system. • Speak naturally, as if you were using the product in real life. • Discuss life stories, memories, family, hobbies, routines, preferences, or other ordinary topics. • Record your side of the phone calls using a webcam or similar video recording setup. • Provide short written feedback after each call. • Identify issues such as confusing questions, unnatural responses, repetition, missed context, awkward pacing, or technical problems. • Test whether the system remembers details correctly across multiple calls. Time Commitment: • Hourly contract. • Approximately 5 hours per week. • Flexible scheduling, but reliability is important. • We may extend the engagement if the work is helpful. Requirements: • English must be your primary or fully fluent spoken language. • Comfortable having natural phone conversations. • Able to record yourself during calls using a webcam, phone camera, Zoom, Loom, or similar tool. • Able to provide clear, honest written feedback. • Reliable, responsive, and comfortable testing an early-stage product. • Must be willing to sign a simple video/media release allowing us to use call recordings and data for internal review, marketing, and related business purposes. Helpful but Not Required: • Experience with user testing, customer feedback, QA testing, caregiving, elder care, family storytelling, memoir writing, interviewing, or conversation-based products. • Experience giving structured feedback on apps, AI tools, or phone-based systems. Important Notes: This is an early product test. The system may make mistakes, repeat itself, or misunderstand you. You should not share highly sensitive personal, medical, financial, or confidential information during the calls. You may use real, lightly fictionalized, or role-played stories for testing purposes, although the stories should be consistent so the system can be tested for recall across conservations.

I'm seeking a reliable and proactive individual to serve as a personal assistant and data entry operator. The ideal candidate should possess excellent communication skills, attention to detail, and a willingness to learn. You must have stable internet access. Key Responsibilities: Update and maintain accurate information within company databases Handle various administrative and data management tasks Manage responsibilities independently when I am out of the office Keep track of ongoing tasks and ensure everything is handled efficiently. Requirements: Good internet connection to facilitate seamless communication Ability to multi-task and prioritize effectively Strong attention to detail and organizational skills Ability to follow instructions carefully Responsible, attentive, and trustworthy Willingness to learn and adapt to new tasks. Additional Information: This position offers opportunities for tips and bonuses based on performance Loyalty, responsibility, and the ability to work independently are essential If you're ready to take on this role with dedication and professionalism, I'd love to hear from you!