Mission Help Tolu complete 100 qualified practitioner interviews within the next 90 days while building a scalable customer discovery engine that continues generating interviews long after the contract ends. This isn't a traditional marketing or sales role. Your mission is to build the systems, processes, outreach strategy, and relationships that help Tolu gain a deep understanding of the practitioners we're building for. We're looking for someone who doesn't just execute outreach—they build systems, create momentum, and take ownership. --- What You'll Build Customer Discovery Engine * Build and own Tolu's customer discovery pipeline. * Develop a repeatable outreach strategy that consistently generates qualified practitioner interviews. * Research and source practitioners who match our Ideal Customer Profile (ICP). * Build outreach campaigns across Instagram, LinkedIn, email, professional communities, podcasts, conferences, and other relevant channels. * Continuously improve messaging based on market feedback and conversion rates. CRM & Pipeline Management * Own and maintain our customer discovery pipeline. * Build and optimize workflows using HubSpot CRM, Calendly, and ClickUp. * Create automations that reduce manual work and improve follow-up consistency. * Ensure every lead, conversation, follow-up, and interview is documented and actionable. Process & Automation * Build scalable lead generation systems—not just manual outreach. * Design workflows that can continue to operate as Tolu grows. * Identify bottlenecks and recommend improvements. * Continuously optimize outreach, follow-up, reporting, and scheduling. Customer Discovery * Coordinate practitioner interviews. * Capture practitioner pain points, objections, unmet needs, and product feedback. * Produce concise weekly reports summarizing pipeline health, outreach performance, conversion metrics, and key market insights. --- 90-Day Objectives By the end of the engagement, you should have: * Helped Tolu complete 100 qualified practitioner interviews. * Built a scalable customer discovery pipeline. * Implemented CRM workflows and automations. * Established repeatable outreach processes. * Created documentation that allows the system to continue scaling. Success will be evaluated based on ownership, execution, quality of systems built, measurable progress toward the 100-interview goal, and the long-term value created for the business—not simply activity or hours worked. --- Required Experience We're looking for someone who has already done this before. You should have experience: * Building outbound lead generation pipelines from scratch. * Designing outreach workflows and automations. * Managing CRM pipelines. * Booking discovery or sales calls. * Working independently with minimal supervision. * Improving systems instead of waiting for instructions. Preferred Tools Experience with: * HubSpot CRM * Calendly * ClickUp Experience integrating or automating workflows between these platforms is highly preferred. --- Who Will Thrive in This Role This role is for builders. Working at an early-stage startup requires a mindset of adaptability. Priorities evolve, opportunities emerge unexpectedly, and plans change as we learn from the market. Success requires comfort with uncertainty, flexibility, resilience, and the ability to stay focused on outcomes while navigating constant change. You naturally take ownership. You don't wait for instructions—you identify bottlenecks, propose solutions, experiment with new ideas, and build systems that move the business forward. You're energized by creating momentum. You understand that customer discovery isn't about sending messages—it's about building meaningful relationships, earning trust, and uncovering insights that shape the company's future. Most importantly, you're excited about building something from the ground up. You enjoy solving problems, creating scalable systems, and making a measurable impact. You thrive in environments where initiative is valued more than titles and where your work directly influences the company's success. --- First 30 Days By the end of your first month, we expect you to have: * Built and organized our customer discovery pipeline. * Configured HubSpot, Calendly, and ClickUp workflows. * Implemented outreach automations. * Launched outbound outreach campaigns. * Established weekly reporting. * Begun consistently booking practitioner interviews. --- About Tolu Tolu is building AI infrastructure for holistic healthcare—helping practitioners investigate root causes, synthesize complex health histories, and deliver more personalized care for women. We're still early, which means every conversation matters. The work you do will directly shape our product, our customer discovery strategy, and how we grow as a company.

Social Media Virtual Assistant who knows how to post reels, carousels, and stories to Instagram, TikTok and Facebook. I am looking for a creative and highly organized assistant to help streamline my daily posting and audience engagement across my three platforms. Experience with Canva is a must! If this is something of interest to you please provide me with at least one active account you manage. Salary depends on experience. Four hours per week to start. VIP You must live on the East Coast and in the United States. All others need NOT apply!

Guest Services Supervisor (Nearshore Virtual Assistant) Position Summary The Guest Services Supervisor serves as the escalation point for complex guest situations and supports the Guest Services team in delivering exceptional hospitality. This role handles difficult guest interactions, phone support, compensation decisions within established guidelines, and assists with training and quality assurance. The position acts as a bridge between Guest Services Agents, Property Managers, Maintenance Coordinators, and leadership. Compensation Full-time English fluency required (written and verbal) Strong phone communication skills required Prior hospitality, hotel, Airbnb, call center leadership, or customer service management experience preferred Core Responsibilities Guest Escalations Take ownership of escalated guest concerns from Guest Services Agents Handle difficult conversations involving complaints, refunds, compensation requests, and service failures Communicate with empathy while protecting company policies and owner interests Resolve issues quickly to improve guest satisfaction and minimize negative reviews Phone Support Answer inbound guest calls during assigned shifts Assist agents with live phone escalations Make outbound calls to guests when situations require personal attention Coordinate directly with guests during emergencies and urgent maintenance situations Team Support Provide coaching and guidance to Guest Services Agents Assist with training new team members Review guest communications for quality and consistency Help maintain response time and service level goals Operational Coordination Coordinate with Maintenance Coordinators, Housekeeping, and Property Managers during active guest issues Monitor high-priority reservations and ongoing service recovery situations Ensure all communication and actions are properly documented in Hostaway, Breezeway, and Slack Service Recovery Determine appropriate compensation based on company guidelines Create recovery plans for guests experiencing service disruptions Follow up to ensure issues are fully resolved Work proactively to prevent negative reviews and chargebacks Qualifications Required Excellent spoken and written English Professional phone presence with minimal accent Minimum 3 years of customer service experience Experience handling upset customers Strong problem-solving and conflict resolution skills Ability to remain calm under pressure Reliable internet and quiet workspace Preferred Airbnb, hotel, vacation rental, or hospitality experience Previous supervisory or team lead experience Experience with Hostaway, Airbnb, VRBO, or similar platforms Experience managing customer compensation and dispute resolution Key Performance Indicators (KPIs) Guest satisfaction scores Escalation resolution rate Average resolution time Review recovery success rate Phone answer rate Quality assurance scores Team coaching and training effectiveness Ideal Candidate This is not a typical customer service role. The ideal candidate is confident, mature, and comfortable making decisions. They can de-escalate tense situations, think critically, and represent Heartwood Homes professionally during our most challenging guest interactions. They should be someone the team trusts to step in when an issue becomes difficult or emotionally charged. Typical Schedule 40 hours per week Coverage during peak guest communication hours Some evening and weekend availability preferred Available to assist with urgent guest escalations when assigned This role would pair well with your existing Guest Services team structure, acting as a true "shift supervisor" who can take over difficult conversations rather than simply advising agents on what to do next.

We are seeking a Marketing Coordinator to oversee client relationships, manage projects, and collaborate with our creative team. The ideal candidate will possess skills in both marketing strategy and content strategy to ensure successful campaign execution. You will be responsible for coordinating project timelines, facilitating communication between stakeholders, and contributing to the development of innovative marketing initiatives. If you are organized, detail-oriented, and passionate about marketing, we would love to hear from you! See our full role description here: https://www.mpocmarketing.com/work-for-mpoc

US Applicants only. Hello, I'm building a web based application that will help In-patient rehab hospitals (eg. PAM health and rehabilitation, Select, Encompass, etc.) schedule their patients and therapist daily. The ideal candidate will have either experience working on IRF and has an idea how schedules are generated on such setting. Basically, I'm looking for some input on how to develop and improve the web-based app. If hired, we'll schedule a quick 60 minute meeting along with 2-3 other hired freelancers. I'll run the web-based app, see how it works and will ask for your honest opinion. For now, I pay $50 an hour including all upwork fees. Hoping to build a long term relationship if the web -based app becomes successful. Thank you! Virjil

I need a fluent English speaking VA to make calls to leads you will be given a script but have to know and understand how to communicate this is a calling job you must be very comfortable on the phone.

Job Description We are a growing floral company seeking a detail-oriented, proactive HR & Recruiting Assistant to support our team. This is a remote, ongoing freelance role focused on sourcing talent, onboarding independent contractors, and maintaining our company documentation. Key Responsibilities Recruitment & Screening: Source and screen candidates for Florist and Floral Assistant roles via Indeed and social media. Conduct initial virtual interviews and coordinate schedules with our Floral Manager. Contractor Onboarding: Prepare 1099 independent contractor agreements, track completions, and set up new hires in Homebase. SOP Management: Maintain our Standard Operating Procedure (SOP) library. Follow up with SME's to ensure documentation is updated and deadlines are met. Admin Support: Maintain confidential personnel files and assist with minor HR process improvements. Qualifications 1–3 years of related experience. Proven experience sourcing talent. Familiarity with Homebase and Google Workspace/MS Office. Strong follow-up skills. Maintain confidentiality.

We are seeking a motivated sales agent to represent Ziplyne in Dallas. The ideal candidate will be responsible for engaging with potential clients, showcasing our company’s offerings, and driving lead generation. Strong interpersonal skills and a passion for networking are essential. Familiarity with the local market and prior experience in sales or event promotion will be a significant advantage. If you are ready to take on a dynamic role and contribute to our growth, we want to hear from you!

TITLE: Investor Relations Coordinator, Early-Stage Health Tech Startup (Contract, Remote) ABOUT THE COMPANY Remember When is an early-stage venture developing voice-first technology for memory preservation and elder connection. We are actively raising a seed round and have a finalized investor presentation deck, a warm list of prospective investors (primarily family offices and early-stage VC), and a founder who is actively taking meetings. What we need is a disciplined, organized coordinator to help us run the investor outreach process professionally and efficiently in a HubSpot CRM platform. HubSpot proficiency, not just experience, is a must. THE ROLE We are looking for an experienced investor relations coordinator to support the founder in managing outreach to prospective investors over a 60-day engagement. This is a coordination and execution role, not a strategy role. The founder leads all investor relationships and makes all decisions on positioning and messaging. You keep the process organized, moving, and well-tracked. SCOPE OF WORK Outreach execution against an approved investor contact list, including initial contact emails, follow-up sequences, and scheduling Circulation of teaser materials and investor deck to qualified prospects per founder direction Coordination and scheduling of pitch meetings (virtual and in-person) on behalf of the founder Management of NDA distribution, execution tracking, and follow-up material requests Maintenance of an investor tracking system capturing contact status, meeting notes, follow-up actions, and pipeline progression Drafting and sending professional correspondence on behalf of the company as directed Weekly status updates summarizing outreach activity, pipeline status, and next steps WHAT WE ARE LOOKING FOR Direct experience supporting investor outreach or fundraising coordination for startups or early-stage companies Strong written communication skills with a professional, institutional tone Experience managing outreach pipelines, HubSpot CRM, and investor tracking systems Comfort working with NDAs, investor materials, and confidential company information Organized, responsive, and able to work independently with minimal direction once scope is set Familiarity with family office, angel, or VC ecosystems is a plus but not required ENGAGEMENT DETAILS Contract: 60 days Hours: Flexible, part-time. This role can be managed around other commitments. Location: Fully remote Compensation: Commensurate with experience. Please include your hourly rate in your proposal. CONFIDENTIALITY This engagement involves access to confidential investor materials, company financials, and proprietary business information. An NDA will be required prior to onboarding. TO APPLY Please include in your proposal: 1. A brief summary of your relevant experience in investor outreach or fundraising coordination 2. Examples of tools or systems you've used to manage investor pipelines 3. Your availability and hourly rate 4. Any relevant samples of professional outreach correspondence (optional but helpful)

Short-Term Virtual Assistant — Studio Launch Support About us Wise Body Solutions is a clinical movement studio in Plymouth, Michigan — Reformer Pilates, yoga, mobility work, Rolfing, massage, and physical therapy, built around a proprietary movement assessment. We're mid-launch, moving fast, and building something real. What we need We're looking for someone who's been part of a studio launch before and knows what that actually looks like day to day — not someone who needs the playbook explained. This is a short-term engagement: it runs until our in-house team is fully ramped on these tasks, likely a matter of weeks. For that window, we need someone who can step in and move at full speed immediately. The owner is buried in work and needs some pinch relief. What you'll actually do **Phone-based work:** - Return calls to leads who've shown interest in our movement assessment — following up, answering questions, helping get them scheduled **Building our local footprint:** - Help us establish and grow our presence in the Plymouth community — coordinating with local organizations and getting WBS visible in the right places as we launch **Digital/social coverage:** - Manage our social media posting on a temporary basis (content creation, ideas for posts but voice, branding and visual direction will be provided — this is execution, not strategy development) **Momence (our scheduling/client platform):** - Build out lead capture forms and automated email sequences inside Momence (this project is started but needs to be moved along faster than I can do it myself) - You'll need scoped access (not full account access) to do this — **you must already be familiar with Momence specifically.** This is a short engagement, so we need someone who can move without ramp-up time on the platform. What we're looking for - Real experience with a studio launch or opening — you know what this phase actually demands - Comfortable making and taking phone calls professionally — this isn't a chat-only VA role - Can learn a business's voice quickly and represent it accurately without sounding scripted - **Hands-on experience with Momence specifically** — not a comparable platform, Momence itself - Available to start quickly and work consistent hours for a short, defined window --- **To apply:** Tell us about a studio launch or opening you've supported before, and your direct experience with Momence. A short note on your availability for a quick-start, short-term engagement is appreciated.