Schedule: Monday–Friday, Morning or Afternoon Shift Available Morning Shift is 8:30am - 2pm EST Afternoon Shift is 2:00 PM–7:00 PM EST Location: Fully Remote Pay: $30/hour, with performance-based incentives and bonuses We are a small but growing law firm looking for a part-time Legal Intake Specialist to help potential clients who are calling us after receiving traffic tickets, being pulled over by police, or being involved in accidents. Your Role You will often be the first voice someone hears when they are stressed, confused, and worried about what comes next. Maybe it is a parent calling because their child just received a serious ticket. Maybe it is someone who drives for work and is afraid of losing their license. Maybe it is a parent worried they will not be able to drive their children to school. These callers are looking for a calm, patient, confident person who can listen, explain our process, and help them take the next step. This is a remote position, but it is not a casual one. We move quickly, our clients have high expectations, and we expect professionalism, warmth, attention to detail, and excellent communication. What You’ll Do - Answer inbound calls from potential clients seeking help with traffic matters - Listen carefully and gather important information about the ticket or situation - Explain the firm’s process clearly and professionally - Quote approved pricing for representation - Help new clients complete the signup and payment process - Enter notes and information into our client management software - Upload documents and organize new case files - Pass signed-up client files to the paralegal and attorney team - Follow firm scripts, policies, and ethical guardrails, including not giving legal advice What We’re Looking For - Excellent phone communication skills - Naturally empathetic, calm, and patient - Comfortable speaking with people who may be stressed, frustrated, or anxious - Detail-oriented and organized - Ability to gracefully receive constructive feedback - Comfortable using basic technology and learning new software - Able to work in a fast-paced environment with warm inbound leads - Strong judgment and ability to know when to escalate questions to the legal team Prior experience in hospitality, restaurants, customer service, sales, legal intake, or a law office is preferred, but not required. The right personality, communication style, and work ethic matter most. Remote Work Requirements Because this role is fully remote, you must have: - A quiet, professional place to work - Reliable high-speed internet - A computer capable of running web-based software - Comfort using phone systems, email, document uploads, and client management software - The ability to stay focused and professional during scheduled work hours Training Paid training will be provided. We will train you on our intake process, client management software, phone scripts, pricing guidelines, payment process, and the ethical guardrails required for this role. You do not need prior legal experience to apply, but you must be coachable, willing to learn, and able to follow the firm’s process carefully. Important Note This role requires you to explain the firm’s process and help clients sign up, but you will not be giving legal advice. Following ethical guardrails is essential. We will train you on what you can say, what you cannot say, and when to involve an attorney. Who Will Succeed Here You will do well in this role if you are warm, clear, patient, organized, and motivated by helping people during stressful moments. You should enjoy talking to people, solving problems, and working in a high-expectation environment where your communication skills directly impact the client experience. If you want to be part of a small, growing law firm and become a trusted first point of contact for people who need help, we would like to hear from you. Benefits: - Work from home - Good pay, with generous and measurable performance bonuses Work Location: Remote HOW DO I APPLY? If interested, please respond with a brief (one paragraph) summary of what you are looking for and experience you believe is relevant.

Part-Time Operations Assistant (Home Services) Help Us Build the "Back Office" of a Growing Home Services Company We're a growing handyman and home services company looking for someone who loves bringing order to chaos. We're not looking for someone to simply complete a checklist. We're looking for someone who enjoys improving systems, noticing details, and helping a small business operate more smoothly. This role will start very small (approximately 2–5 hours per week), but we expect it to grow over time as we build trust and identify more opportunities to delegate. If you're someone who enjoys making businesses run better, we'd love to meet you. --- What You'll Help With Because we're a small business, your responsibilities will evolve over time. Initially, you might help with things like: * Monitoring messages and making sure urgent inquiries don't get missed * Following up on customer communications * Setting up simple automations and improving workflows * Organizing documents and information * Posting occasional project updates to Facebook * Commenting in local Facebook groups when appropriate * Keeping an eye on tasks that need attention * Helping identify repetitive work that could be automated or improved Over time, the role may expand into additional operations, hiring, customer service, scheduling, marketing support, or process improvement. --- The Person We're Looking For You might be a great fit if you: * Love creating order from messy situations * Are incredibly organized * Notice details that other people miss * Enjoy learning new software and systems * Think proactively instead of waiting for instructions * Communicate clearly and professionally * Like figuring out better ways to do things * Are comfortable wearing multiple hats in a growing business We're much more interested in how you think than whether you've done every task listed above. --- Bonus Experience Experience with any of these is a plus: * Google Workspace * Facebook Business * Canva * ChatGPT * Zapier * CRM or scheduling software * Jobber * Home service businesses * Small business operations * Customer service Don't worry if you haven't used every tool—we're looking for someone who's eager to learn. :) --- Hours * Start with approximately 2–5 hours per week * Flexible schedule * Opportunity to grow significantly over the coming months based on performance and business needs --- Communication You'll work directly with our leadership team, so clear communication is important. We may have occasional phone or video check-ins, and we value someone who isn't afraid to ask questions, offer ideas, or point out opportunities for improvement. --- To Apply Please answer the following questions (one sentence each is fine!): 1. Tell us about a time you improved a process or made someone's job easier. 2. When you join a new business, what's the first thing you naturally notice? 3. What software, tools, or automations have you used before? 4. What's something you've taught yourself recently? 5. Why does this type of role appeal to you? 6. What is your current location and time zone? 7. Approximately how many hours per week do you currently have available for freelance work? 8. If we start with 2–5 hours per week and the role is a great fit, would you be interested in growing with us over time? 9. Are you comfortable tracking your work and maintaining a simple weekly log of what you accomplished, how long it took, and any recommendations you have for improving our processes? As someone who has worked for clients on Upwork before, I appreciate all that goes into your application. Thank you for your time and interest! - Sammy (Operations Manager)

Job Summary Provide high-level administrative and project management support to the business owner and team, owning calendar, inbox, and task management while coordinating meetings, tracking deadlines, maintaining project plans, documenting SOPs, preparing reports, and managing routine administrative tasks and purchases. Support the customer success, sales, and marketing teams by maintaining CRM records, managing member communications, posting on social media platforms, and coordinating podcast interviews. The role will start as a part-time position (15-20 hours/week) and shift to full-time as more customer success and marketing responsibilities are absorbed. Job Responsibilities -Manage and maintain business owner's schedule. -Prepare responses to correspondence containing routine inquiries. -Attend meetings to outline the owner's weekly schedule. -Provide customer service support to program members and their teams. -Support marketing team with content creation and administrative tasks. -Coordinate team travel and logistics for regional and national conferences. Requirements -2+ years of experience as an Executive Assistant, Administrative Assistant, or similar remote support role -Experience supporting C-level executives or business owners preferred -Proven ability to manage confidential information with discretion -Exceptional written and verbal communication skills -Strong organizational and time-management abilities -High attention to detail and follow-through -Strong problem-solving skills and proactive mindset Preferred Experience -Bachelor's degree or higher -Located in the Los Angeles metro -Experience in customer service, customer success, or other client-facing roles Skills -Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. -Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. -Active Support - Remain aware of owner's workload at a given time and provide guidance, support and organization to help them achieve their goals. -Time Management - Managing one's own time and the time of others. -Solution-Oriented Mindset - Ability to solve problems independently or with minimal -Project Management - Ability to lead cross-functional teams during events, new product launches, and member initiatives. Tools and Technology -Personal computer (for first 90 days) -High-speed internet -Cell phone -Airtable (client management, task and project management) -Google Suite (email, calendar, file, and document management) -Gusto (payroll and time tracking) Compensation $20-30/hour

Part-Time Virtual Assistant (Roofing Operations & Customer Service) I'm looking for a detail-oriented Virtual Assistant to help support a growing roofing business. Initially, this role will be very part-time and flexible, with the opportunity to expand as our marketing efforts and lead volume increase. Primary Responsibilities: -Monitor and update our job board/CRM with current lead and project statuses -Follow up with inbound leads via text, email, and phone to schedule inspections -Coordinate scheduling between customers and our team -Make outbound calls to leads and customers as needed, including leaving professional voicemails and follow-up messages -Send post-inspection and post-project follow-up communications -Request Google reviews from satisfied customers -Assist with attaching receipts, invoices, and organizing customer records -Maintain accurate notes and ensure nothing falls through the cracks -Identify items requiring owner attention and communicate them clearly Ideal Candidate: -Excellent written and verbal communication skills -Strong customer service mindset -Highly organized and task-oriented -Comfortable learning new software systems and following established processes -Comfortable making outbound phone calls, leaving voicemails, and communicating professionally with customers—not just through written communication -Reliable and responsive during agreed-upon working hours -Adaptable and willing to help refine processes as the business grows A Note About This Role: This is a growing business, so responsibilities and processes will evolve over time. While there will be clear tasks to own, I'm looking for someone who is willing to learn, make recommendations, and adapt as we figure out together what works best. Flexibility, initiative, and a problem-solving mindset are important. Position Details: -Remote position -Flexible schedule based on business needs -This role will likely start very slowly, averaging 1–2 hours per week, as we build out systems and determine where support is most valuable -The goal is for the position to gradually grow into a more consistent 5–10 hours per week as the business and marketing efforts expand -Compensation range: Negotiable per hour, depending on experience and qualifications This role is best suited for someone who enjoys helping people, keeping projects organized, and ensuring a smooth customer experience. While the position will start small, my goal is to build a long-term relationship with someone who can grow alongside the business.

We’re looking for a ROCKSTAR customer service representative to join our team! We’re a small, tight-knit company, but we’re growing fast and need more great people. This position is hourly plus weekly bonuses, and you’ll be highly incentivized based on performance. With bonuses, you should realistically be able to make 50-60k+ per year. Here’s what we do: Businesses come to us when they need vending service at their office, warehouse, school, hotel, apartment building, or other location. We answer their questions, gather their information, and then connect them with one of our vending operators in their city. Companies LOVE our service because it’s completely free for them. It takes all their stress away because vending is like the last thing someone at a company wants to worry about, they have pleanty of other work to do. The vending operators are the ones who pay us which is why it's free to the locations who need vending. Your job would be talking directly with these businesses who need vending, answering their questions, and collecting the information we need to help get them matched with the right vending operator. The most important thing we’re looking for is PERSONALITY. We want someone who is SUPER FRIENDLY, EASY to get along with, POSITIVE, dependable, and a true team player. Imagine walking into a small-town diner and being greeted by that warm, bubbly server who makes everyone feel welcome and taken care of. If that sounds like you, WE WANT YOU! You DO NOT need to know anything about vending to get started. We can teach you the business. What we really need is someone who enjoys talking to people, brings good energy, pays attention to details, and wants to be part of a growing team. If you’re friendly, motivated, and excited about the idea of helping businesses get better vending service, this could be a great fit.

Customer Service Virtual Assistant (Medical Scheduling) | 5 Hours/Week | Remote We're looking for a reliable, organized, and friendly Customer Service Virtual Assistant to join our growing telehealth practice. This is a part time remote position (approximately 5 hours per week) focused on helping referred patients schedule their medical nutrition appointments. Our patients are located across the United States, so you must be available to make outbound calls during Pacific Standard Time (PST) business hours. Responsibilities * Call referred patients to introduce our practice and assist them with scheduling their appointments. * Follow up with patients who have not yet scheduled. * Answer basic questions about the scheduling process and our services. * Document all outreach and patient interactions accurately. * Maintain organized records within our CRM and EMR systems. * Coordinate with our internal team regarding referrals and scheduling updates. * Ensure a professional, compassionate, and patient centered experience on every call. Requirements * Excellent English communication skills with a warm, professional phone presence. * Previous customer service or medical scheduling experience preferred. * Experience working with CRM systems (HubSpot, Salesforce, or similar). * Experience using an EMR/EHR system. * Highly organized with exceptional attention to detail. * Comfortable making outbound phone calls. * Reliable internet connection and quiet workspace. * Able to work independently and manage follow up tasks without close supervision. Schedule * Approximately 5 hours per week. * Must be available to make calls during Pacific Standard Time business hours (Monday through Friday). Nice to Have * Experience working in a healthcare, telehealth, or medical practice. * Familiarity with insurance based healthcare or patient referrals. To Apply Please record a short loom on loom.com that includes: * A brief summary of your customer service or patient scheduling experience. * Which CRM and EMR systems you've used. * Your availability during PST business hours. We're looking for someone who is dependable, compassionate, and enjoys helping patients get connected with the care they need.

Hey I need help from virtual assistant, survey specialists, or product testers. A free product will be included along with the gig. This is for a beauty and hair brand. Make money fast.

Warrior Web Co. is a web development and digital marketing agency serving home-service and small businesses across Southwest Michigan. We are looking for a reliable, personable Client Success Coordinator to be the friendly first point of contact for our clients and keep communication running smoothly. This is a part-time, ongoing role with a flexible schedule, roughly 5 to 8 hours per week. There is an important coverage period from August through November when you will serve as the primary day-to-day contact for our clients, so dependability and clear communication matter to us more than anything else. You will not be doing technical or development work. Our team handles that. Your job is to make clients feel heard, keep requests organized, and make sure nothing falls through the cracks. What You Will Do: - Monitor our central client inbox and respond promptly and warmly - Acknowledge incoming requests, gather the right details, and log them - Keep clients updated on status so they always know where things stand - Route requests to the right person on our team and follow up to closure - Send simple status updates and check-ins that keep relationships strong - Help us maintain a calm, professional, "we are on it" client experience What We Are Looking For: - Excellent written and verbal English and a warm, professional manner - Strong organization and follow-through, you do not let things slip - Comfort being the friendly face of a business to small-business owners - Reliability and responsiveness during US business hours - A self-starter who can run a simple process without hand-holding Nice To Have: - Familiarity with web design, WordPress, or digital marketing agencies - Experience as an account manager, client success rep, or project coordinator - Comfort with simple tools such as a shared inbox, a task board, and messaging apps Logistics: - Part-time, roughly 5 to 8 hours per week, flexible scheduling - Remote, United States based, with availability during US business hours - Ongoing hourly contract - We onboard you with a clear playbook so you are set up to succeed

We are an established business looking for someone who is good at bookkeeping, fast, and detailed. We are a growing real estate investment company seeking a trustworthy, detail-oriented Bookkeeper to manage the finances of our property portfolio. This role goes beyond basic bookkeeping and requires tracking multiple properties across acquisitions, rentals, flips, and sales. Responsibilities: Assigning income and expenses to the correct properties Tracking maintenance, utilities, taxes, insurance, and renovation costs Managing bookkeeping for flips, rentals, and property sales Reconciling bank accounts, credit cards, and vendor statements Producing monthly P&L reports by property and portfolio-wide Managing AP/AR, journal entries, and financial organization Leading the transition out of QuickBooks into a more cost-effective accounting platform (Xero, Wave, FreshBooks, or similar) Qualifications: 3+ years of bookkeeping experience, preferably in real estate or property management Strong understanding of multi-property accounting and allocations High attention to detail, organization, and integrity Experience with QuickBooks (required) and openness to other platforms Ability to work independently and proactively identify financial issues Fast worker who can handle a high volume of transactions and properties This is a key role within our company, and we’re looking for someone reliable, accurate, and comfortable managing a growing portfolio of properties while helping us move to a better-priced solution.

An Online Business Manager (OBM) is crucial for building systems that enhance business operations. They ensure that future assistants can effectively manage tasks by creating sustainable processes. This role involves leadership and strategic planning to optimize business efficiency. The start would be to hop on a quick call and let me explain my business and pain points to you. Then… Build a Google Calendar that runs my content business- integrating IG reels, carousels, stories, broad cast channel, substack, and partnerships so everything is easily mapped out and visible for me to look at day to day, week to week, or month to month. * possibly create a master Google Sheet that tracks every piece of content from Idea → Filmed → Edited → Caption → Links → Scheduled → Posted. * goal would be to create reusable templates so my team follows the same process every week. I don’t need you to come up with the content ideas. I have those- just need help building the system for me to map them out!