We are seeking a Customer Service Representative to answer inbound calls for 4 hours a week from 9am-5pm EST. The ideal candidate must be comfortable on the phone and excel at communicating with people. A positive and friendly demeanor is essential for this role.

I'm seeking a reliable and proactive individual to serve as a personal assistant and data entry operator. The ideal candidate should possess excellent communication skills, attention to detail, and a willingness to learn. You must have stable internet access. Key Responsibilities: Update and maintain accurate information within company databases Handle various administrative and data management tasks Manage responsibilities independently when I am out of the office Keep track of ongoing tasks and ensure everything is handled efficiently. Requirements: Good internet connection to facilitate seamless communication Ability to multi-task and prioritize effectively Strong attention to detail and organizational skills Ability to follow instructions carefully Responsible, attentive, and trustworthy Willingness to learn and adapt to new tasks. Additional Information: This position offers opportunities for tips and bonuses based on performance Loyalty, responsibility, and the ability to work independently are essential If you're ready to take on this role with dedication and professionalism, I'd love to hear from you!

We are seeking an experienced IT Service Desk Manager to lead and manage our service desk operations. The ideal candidate will have a strong background in ITIL 4 and experience managing service desk teams. Responsibilities include overseeing day-to-day operations, improving service delivery, and ensuring high levels of customer satisfaction. This is a full-time, part-time, or hourly position with a medium scale and intermediate proficiency level.

Job Description: We are seeking a detail-oriented, proactive, and highly organized candidate to support ongoing project management support for our training facilitators. The ideal candidate will possess a strong drive for results, impeccable organizational skills, and a keen attention to detail while working with a sense of urgency. Location: Central or Pacific Time Zone Must be available to support West Coast clients; occasional evening hours required Key Responsibilities: Project Management Skills: Assist with creating, managing, and updating client project trackers weekly. Calendar Management: Arrange, coordinate, and prioritize complex scheduling and logistics. Communication Management: Screen and prioritize communications, including calls, emails, and posts. Proofing and Editing: Draft and edit presentations, memos, and reports as needed. Meeting Coordination: Schedule, plan, and ensure the smooth execution of internal and external meetings, including logistics and follow-ups. Assessments and Survey Deployments: Administering various psychometric assessments and training workshop surveys Data Entry: Assist with inputting training workshop information into spreadsheets, and organizing online client folders in SharePoint. Client Facing: Participate in select client calls to assist team members with follow-up administrative needs. Confidentiality: Handle sensitive information with discretion and maintain confidentiality at all times. Requirements: Proven experience in project management skills Client facing skills Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and SharePoint is a plus. Exceptional organizational skills with the ability to multitask. Excellent written and verbal communication skills. Ability to work independently, prioritize tasks, and manage time efficiently. Strong problem-solving skills and the ability to think critically. A dedicated workspace and reliable high-speed internet connection. Flexibility to accommodate different time zones. Desirable, but willing to teach the right candidate: WordPress Adobe Pro Zoom & Team Meetings

We are seeking an organized and communicative US-based administrative assistant/customer support specialist to support our team with estimating, lead follow-up, and project management/scheduling tasks. The ideal candidate will have strong attention to detail and excellent communication skills, ensuring accurate documentation and timely responses.

We're a growing digital advertising and systems agency working with founders, business owners, and brands across paid media, funnels, and automation. We're looking for a Client Partnership Manager to own day-to-day client communication and project visibility so our founder can stay focused on strategy, performance, and growth. This is not a virtual assistant role. This is an agency-side account and client success role. You will be the main point of contact for clients, ensuring they always know what's happening, what's next, and that their partnership with us feels organized, proactive, and high-level. What You'll Own: Every week you will be responsible for the following, in order of priority. You will monitor active client accounts at the start of each week, flagging any performance issues, disapproved ads, or tracking anomalies to the internal team before the client notices them. You will manage all client email communication. Every message gets acknowledged within 1 business day. If the full answer requires input from the team, the client still receives a same-day response with a clear timeline. Every Friday, you will write and send a Weekly Performance Snapshot to every active client — a brief, personalized update covering the week's numbers, what was done, what is being watched, and what is coming next. We provide the template and the data. You write the update and send it. When we hold bi-weekly Strategy Sessions with clients, you will prepare the pre-call brief 24 hours in advance and send the written recap within 24 hours after. You will log all resulting action items in ClickUp. You will keep ClickUp current — updating task statuses, flagging anything overdue or blocked, and following up with clients who have outstanding approvals or missing assets. Once per month, you will compile the monthly performance summary for each active client and flag any contracts approaching their renewal window. What This Role Is Not: You will not be building ad campaigns, making targeting or budget decisions, or writing ad copy. Those responsibilities belong to our media buyer and founder. You will not be making scope commitments on behalf of the agency. If a client requests something outside the current agreement, the response is always: "Let me confirm whether that falls within your current scope and get back to you." Who We're Looking For: You have at least 2 years of experience in account management, client success, or project coordination — ideally inside a digital marketing or advertising agency. You write clearly and professionally. You are proactive by nature, not reactive. You notice what is about to fall through the cracks before it does, and you handle it without being asked. You do not need to be a media buyer or ads expert. You need to understand basic performance marketing well enough to read a dashboard and explain the numbers to a business owner in plain language. You are based in the United States, available Monday through Friday, and able to commit to a focused 3-4 hour block each week on a consistent schedule. Requirements: Based in the United States 2+ years in account management, client success, or project coordination (agency experience strongly preferred) Excellent written English — you are writing client-facing communication every week Comfortable working in ClickUp, Gmail, Slack, and Google Drive Able to read and summarize basic performance data (ad spend, cost per lead, ROAS) for a non-technical audience Self-directed, reliable, and deadline-driven without needing daily oversight Nice to Have: Experience with GoHighLevel or AgencyAnalytics Background at a paid media or performance marketing agency Compensation: Hourly. We are looking for the right person, not the lowest rate. This role has a clear path to increased hours and expanded responsibility as the agency scales. How to Apply: Please submit a proposal that includes the following: A brief introduction covering your background in account management or client success, the types of clients or industries you have worked with, and what you believe separates good client communication from great client communication. One specific example of a time you managed a difficult client situation — what happened, how you handled it, and what the outcome was. Your availability (days and hours you are able to work each week) and your hourly rate. Proposals that do not address all three points above will not be reviewed.

We are hiring motivated and dependable Remote Customer Service Representatives to join our growing support team. You will assist customers, resolve inquiries, and ensure a positive and professional customer experience while working remotely. Key Responsibilities * Handle customer inquiries via phone, email, and chat * Provide information about services, products, and policies * Resolve issues in a timely and professional manner * Document customer interactions accurately * Escalate complex issues when needed * Maintain professionalism and confidentiality * Meet performance and customer satisfaction standards Qualifications * Strong communication and interpersonal skills * Basic computer skills and ability to use online tools * Good problem-solving and multitasking abilities * Reliable internet connection and quiet workspace * Ability to work independently and stay organized * Positive attitude and willingness to learn * Customer service experience is a plus, not required Benefits * Fully remote position * Flexible schedule * Paid training and onboarding * Supportive team environment * Career growth opportunities * Competitive compensation We are looking for reliable individuals who are passionate about customer service and delivering great experiences.

We are seeking a reliable and professional Customer Service Representative to join our team. The ideal candidate will be responsible for managing customer inquiries, resolving issues efficiently, and delivering a high-quality customer experience across multiple communication channels. This is a remote contract position with flexible hours. We are looking for someone who is responsive, detail-oriented, and committed to providing excellent service. Responsibilities 1. Respond to customer inquiries via email, chat, and/or phone in a timely manner 2. Resolve customer issues professionally and efficiently 3. Maintain accurate records of customer interactions 4. Escalate complex issues to the appropriate team member when necessary 5. Follow company guidelines and service standards 6. Provide feedback on common customer concerns to help improve processes Requirements 1. Proven experience in customer service or support roles 2. Strong written and verbal communication skills 3. Ability to remain calm and professional in challenging situations 4. Strong problem-solving skills 5. Reliable internet connection and ability to work remotely 6. Ability to use CRM systems and communication tools (or willingness to learn)

We are looking for a long-term team member who is reliable, solution-driven, and an exceptional communicator to join our property management team. This is a full-time, remote position where you will play a key role in keeping our properties running smoothly and our tenants happy. Key Responsibilities: Set up and manage utilities for new and existing properties Arrange and schedule property tours for prospective tenants Create, update, and post property listings across multiple platforms Collect and track rent payments Serve as the main point of contact for tenants—addressing questions, concerns, and maintenance requests promptly and professionally Coordinate with vendors, contractors, and service providers Keep accurate and up-to-date property and tenant records Proactively identify and solve issues before they become problems Requirements: Property management experience is required Excellent written and verbal communication skills (Communication A+) Dependable and able to commit to a long-term role Strong problem-solving skills and a proactive mindset Highly organized and able to manage multiple priorities at once Proficient with online listing platforms and basic office software Reliable internet connection and ability to work remotely

We are seeking a reliable and detail-oriented Phone Screening Interviewer to conduct initial interviews with sales applicants for our growing real estate investment company. In this role, you will speak with candidates by phone, evaluate their communication skills, sales experience, professionalism, and overall fit for our team. You will follow a structured interview process, take detailed notes, score candidates against predefined criteria, and provide hiring recommendations to management. The ideal candidate is an excellent communicator, highly organized, and able to identify top sales talent while maintaining a positive candidate experience. Responsibilities: Conduct 10–15 minute phone screening interviews with sales applicants. Evaluate communication skills, sales aptitude, professionalism, and cultural fit. Score candidates using a standardized grading system. Document interview notes and recommendations. Coordinate qualified candidates to move forward in the hiring process. Maintain prompt communication with applicants and hiring managers. Requirements: Strong communication and interpersonal skills. Previous recruiting, interviewing, sales, or customer service experience preferred. Ability to assess candidate quality and make objective recommendations. Strong attention to detail and organizational skills. Comfortable working independently and following established hiring processes. This role is ideal for someone who enjoys interviewing, evaluating talent, and helping build high-performing sales teams.