We are a fast growing men’s basics and underwear brand. Quickly growing from 7 to 8 figures a year in revenue and beyond. I’m looking for an experienced ecommerce operations person to help run and improve the backend of a growing DTC brand. This role is for someone who has real experience with Shopify, ecommerce operations, inventory planning, order management, and customer support systems. Bonus if you work or have worked with financial models specific to ecommerce. This would start part-time at around 20 hours per week, but hours could increase or decrease depending on workload and fit. I’m also open to project-based work if that makes more sense. Responsibilities include: * Managing and improving Shopify operations * Helping with inventory planning and order planning * Streamlining customer support workflows * Reviewing customer issues and improving policies/processes * Creating cleaner systems so fewer things fall through the cracks * Tracking key operational details and reporting issues clearly * Bonus: experience working with ecommerce financial models, margins, forecasting, or basic P&L tracking Requirements: * Must have experience with Shopify * Must have experience working with ecommerce or DTC brands * Must be extremely detail-oriented * Must be organized, reliable, and proactive * Must be able to spot issues, fix processes, and communicate clearly * Customer support experience is required * Finance/modeling experience is a bonus, but not required I’m not looking for a general VA. I need someone who understands ecommerce operations and can help make the business run cleaner, faster, and with fewer mistakes. I also need someone who is a self starter and can think for themselves. Please include examples of ecommerce brands you’ve worked with, what systems you managed, and how you helped improve operations or customer support.

Project overview I run a subscription-based virtual assistance agency and am looking for a reliable, detail-oriented US-based Virtual Assistant to support multiple clients on an ongoing basis. This is a long-term role for someone who enjoys steady work, clear systems, and helping business owners stay on top of their operations. ​ Scope of work You will help with a mix of recurring and ad-hoc tasks, including: Inbox management: organizing, prioritizing, and responding to emails using templates and clear guidelines. Calendar and scheduling: booking calls, sending links and reminders, and resolving conflicts. Admin and operations: document organization, updating spreadsheets, light reporting, and keeping tasks up to date in project tools. Research: compiling vendor lists, lead lists, or resources into clean spreadsheets or summaries. Light client-facing communication: polite, professional responses on behalf of clients when needed. (If you know exactly what you want them to do—e.g., social media scheduling, podcast workflows, CRM updates—swap or add tasks here.) Skills required Proven experience as a Virtual Assistant, Executive Assistant, or similar remote role. Strong written communication and very high attention to detail. Comfortable juggling multiple clients and deadlines. Proficiency with Google Workspace plus at least one project management tool (Asana, Trello, ClickUp, etc.). Must be located in the US and available during US business hours for at least part of the day. ​ Project type and hours Ongoing project; I’m looking for someone interested in a long-term partnership, not one-off tasks. ​ Start with [X] hours per week, with potential to increase as we add clients and you demonstrate reliability. (You can plug in a starting range that aligns with your packages, e.g., 10–15 hours/week.) ​ Budget Hourly contract; target range: $[your range]/hour, depending on experience and fit. Please only apply if your typical rate falls within or close to this range. ​ What to include in your proposal Please answer these questions briefly (bullet points are fine): What types of clients or industries have you supported as a VA? Which tools do you use daily? Share one specific example of how you helped a client become more organized or save time.

Remote Office Administrator / Accounts Receivable Specialist (Part-Time | U.S. Only) About SpraySafe Pest Control SpraySafe Pest Control is a fast-growing, family-owned pest control company serving residential, commercial, and HOA customers throughout Southern California. We believe in providing exceptional customer service, honest communication, and building long-term relationships with our customers. We're looking for a dependable, detail-oriented professional to become part of our team and help keep our office running smoothly while ensuring invoices are paid, customer accounts stay current, and recurring customers remain on AutoPay. This is a long-term position with room to grow as our company continues expanding. Hours 5–10 hours per week to start Flexible schedule Remote Must be available to chase accounts payable during pacific California time 10am-4pm and you can do it as you want during those times. Responsibilities Review outstanding invoices inside FieldRoutes Follow up with customers regarding unpaid balances Make friendly outbound collection calls Send payment reminder emails and text messages Increase AutoPay enrollment for recurring customers Update expired credit cards and payment methods Answer customer billing questions professionally Document all communication inside FieldRoutes Generate a weekly summary of customers being difficult for payment so I can then make the decision on what we do Help maintain excellent customer relationships while reducing aging receivables Ideal Candidate We're looking for someone who is: ✔ Friendly but confident on the phone ✔ Extremely organized ✔ Detail-oriented ✔ Self-motivated ✔ Comfortable speaking with homeowners ✔ Able to work independently ✔ Professional in every customer interaction Preferred Experience Experience in one or more of the following industries is highly preferred: Pest Control HVAC Plumbing Electrical Landscaping Pool Service Home Service Companies Software experience with any of the following is a huge plus: FieldRoutes (formerly PestRoutes) QuickBooks Online Jobber Housecall Pro ServiceTitan PestPac Microsoft Office Google Workspace What Success Looks Like Your primary goal is helping us maintain healthy cash flow while providing outstanding customer service. Examples include: Reducing outstanding invoices Increasing AutoPay enrollment Following up with customers before accounts become seriously delinquent Maintaining detailed notes Helping our office stay organized Making sure customers always receive professional communication Important This position does not involve access to company bank accounts or financial transfers. You will work inside our CRM and billing systems to help collect payments, maintain customer accounts, and keep our office organized. Integrity and professionalism are extremely important. Please Answer These Questions Tell us about yourself. Are you located in the United States? Have you worked for a pest control or home service company? Which CRM systems have you used? (FieldRoutes, PestPac, Jobber, ServiceTitan, Housecall Pro, etc.) Describe your Accounts Receivable experience. Tell us about a time you successfully collected a difficult payment while keeping the customer happy. How many hours per week are you available? Why do you believe you'd be a great long-term fit for a growing family-owned company? Compensation Competitive hourly pay based on experience Long-term opportunity Flexible schedule Opportunity for additional responsibilities and hours as the company continues to grow into a full-time remote job.

We are seeking a dedicated Case Manager to assist with personal injury cases. The ideal candidate will have experience in managing case files, communicating with clients, and coordinating with legal teams. Responsibilities include organizing case documents, scheduling appointments, and ensuring timely follow-ups. Strong organizational skills and attention to detail are essential.

Project overview I run a subscription-based virtual assistance agency and am looking for a reliable, detail-oriented US-based Virtual Assistant to support multiple clients on an ongoing basis. This is a long-term role for someone who enjoys steady work, clear systems, and helping business owners stay on top of their operations. ​ Scope of work You will help with a mix of recurring and ad-hoc tasks, including: Inbox management: organizing, prioritizing, and responding to emails using templates and clear guidelines. Calendar and scheduling: booking calls, sending links and reminders, and resolving conflicts. Admin and operations: document organization, updating spreadsheets, light reporting, and keeping tasks up to date in project tools. Research: compiling vendor lists, lead lists, or resources into clean spreadsheets or summaries. Light client-facing communication: polite, professional responses on behalf of clients when needed. (If you know exactly what you want them to do—e.g., social media scheduling, podcast workflows, CRM updates—swap or add tasks here.) Skills required Proven experience as a Virtual Assistant, Executive Assistant, or similar remote role. Strong written communication and very high attention to detail. Comfortable juggling multiple clients and deadlines. Proficiency with Google Workspace plus at least one project management tool (Asana, Trello, ClickUp, etc.). Must be located in the US and available during US business hours for at least part of the day. ​ Project type and hours Ongoing project; I’m looking for someone interested in a long-term partnership, not one-off tasks. ​ Start with [X] hours per week, with potential to increase as we add clients and you demonstrate reliability. (You can plug in a starting range that aligns with your packages, e.g., 10–15 hours/week.) ​ Budget Hourly contract; target range: $[your range]/hour, depending on experience and fit. Please only apply if your typical rate falls within or close to this range. ​ What to include in your proposal Please answer these questions briefly (bullet points are fine): What types of clients or industries have you supported as a VA? Which tools do you use daily? Share one specific example of how you helped a client become more organized or save time.

Customer Experience Specialist (Remote) We’re looking for a professional, friendly, and detail-oriented Customer Experience Specialist to join our team. Your primary responsibility will be following up with individuals who have already been matched with legal representation through our platform. These are not cold sales calls. You’ll simply be conducting short customer experience surveys, documenting feedback, and helping us improve our service. Responsibilities * Call a daily list of claimants provided by our team (10-15) * Conduct a 1-2 minute customer experience survey. * Record responses accurately in our CRM. * Ask about their experience with the law firm they retained and our service * Identify which law firm they ultimately signed with (if they are willing to share). * Request an honest Google review when appropriate. * Flag any complaints or unusual situations for management. * Maintain professionalism and empathy on every call. Requirements * Excellent spoken English. * Friendly and professional phone presence. * Strong attention to detail. * Reliable internet connection and quiet work environment. * Experience with CRM systems is a plus. * Customer service or call center experience preferred. What We’re Looking For We’re not looking for someone who simply reads a script. We’re looking for someone who can build rapport quickly, make callers feel comfortable, and accurately document conversations. This is a long-term opportunity with room to grow into additional customer experience, quality assurance, and research responsibilities as our company expands. To Apply Please include: * A short introduction about yourself. * Your customer service or phone experience. * Your availability each week. * A short voice recording introducing yourself (preferred). We’re looking to hire immediately.

We're looking for someone who is passionate about women's health and fitness and loves helping women feel supported throughout their journey. What You'll Do - Respond to member questions inside our Circle community and DMs - Provide friendly, timely support and direct members to the appropriate resources - Manage client questions related to memberships, billing, cancellations, account access, and general support - Help members navigate programs, resources, and community spaces - Escalate coaching, nutrition, or account-specific questions to the appropriate team member when needed - Celebrate member wins and help foster a positive, supportive community experience We're Looking For - Passion for women's health, fitness, and personal growth - Excellent written communication skills - Friendly, empathetic, and professional - Organized, proactive, and detail-oriented - Comfortable learning new platforms and systems - Experience with Circle, customer support, or online communities is a plus

Hustle Butter is a leading tattoo care brand trusted by artists and collectors around the world. As our business continues to grow, we're looking for a detail-oriented, customer-focused team member to help manage our customer support inbox and deliver an exceptional customer experience. This is a part-time remote position ideal for someone with prior Shopify or e-commerce customer service experience who enjoys helping customers, solving problems, and becoming an expert on the products they support. About the Role We currently receive approximately 200 customer service tickets per week. Customer inquiries range from order management and shipping updates to product recommendations, product usage questions, and general brand support. You'll be responsible for monitoring our support inbox, responding to customers in a helpful and professional manner, and coordinating across our e-commerce systems to resolve issues efficiently. The ideal candidate is equally comfortable troubleshooting an order issue as they are helping a customer choose the right product for their needs.

We are a boutique private client services company seeking a highly organized Client Coordinator to support scheduling, member communication, CRM updates, and follow-up. This is not a sales role. We are looking for someone calm, reliable, detail-oriented, and comfortable working in a confidential, high-touch client environment. Responsibilities include: - Scheduling Zoom calls, client meetings, and introductions - Following up with members and applicants in a polished, professional manner - Updating CRM records, notes, statuses, and next steps - Tracking pending items, responses, and feedback - Helping keep communication organized and timely - Preparing simple internal summaries for the founder and team - Supporting onboarding and agreement coordination as needed - Maintaining confidentiality and discretion at all times Ideal candidate: - Excellent written communication - Calm, professional, and emotionally steady - Highly organized and detail-oriented - Comfortable with CRM systems, Google Workspace, Zoom, and basic online tools - Able to work independently without creating unnecessary urgency - Good judgment with sensitive client information - Responsive during agreed-upon working hours - Prior experience in client coordination, executive assistance, luxury service, membership services, coaching administration, or professional services is a plus Schedule: Part-time to start, approximately 15 - 20 hours per week. We prefer consistent availability Monday through Friday for daily support. This role is best for someone who enjoys being the steady point of contact behind the scenes. We value calm execution, discretion, follow-through, and clear communication. To apply, please include: 1. A brief note about your client coordination or administrative experience 2. Your availability and preferred working hours 3. Tools/CRMs you have used 4. A short example of how you would follow up with a client who has not responded to a scheduling email

Goth Cloth Co. is a fast-growing alternative fashion and swimwear brand serving customers worldwide. We specialize in unique, made-to-order apparel and swimwear designed for people who embrace individuality, self-expression, and a little bit of spooky energy. As we've grown, we're looking for a detail-oriented and empathetic Customer Service Representative to help provide an outstanding experience for our customers. Position Overview We're seeking a part-time Customer Service Representative to assist customers via email, social media messages, and customer support platforms. This role is ideal for someone who enjoys helping people, can communicate professionally while maintaining a friendly brand voice, and is comfortable working independently. Experience with ecommerce customer service is strongly preferred. Responsibilities Respond to customer emails and support tickets Assist customers with order status updates Process returns, exchanges, store credits, and refunds Help customers with sizing recommendations Resolve shipping and tracking issues Handle damaged, defective, missing, or incorrect item claims Respond to social media customer inquiries and comments Escalate complex issues when necessary Maintain a positive, professional, and empathetic tone in all communications Follow established policies while using good judgment to create positive customer experiences Requirements Excellent written English communication skills Prior ecommerce customer service experience Strong attention to detail Ability to handle difficult customer situations professionally Comfortable learning new software and processes Reliable internet connection Ability to work independently with minimal supervision Bonus Experience: Shopify Redo Returns Klaviyo Meta Business Suite Alternative fashion, swimwear, apparel, or ecommerce brands Schedule: Part-time Approximately 10–20 hours per week to start Flexible scheduling preferred Some weekend availability is a plus during peak season What Success Looks Like: Fast, friendly, and accurate customer responses High customer satisfaction Consistent application of company policies Ability to de-escalate customer concerns Helping customers feel heard and supported Please include: A brief introduction about yourself Relevant ecommerce customer service experience Platforms you've used (Shopify, Gorgias, Zendesk, etc.) Your hourly rate An example of how you would respond to an upset customer asking why their order hasn't shipped yet We look forward to hearing from you. 🖤