Our well-established and quickly growing automotive recruiting/marketing company is seeking a highly experienced and skilled Customer Service & Administrative Manager to join our team. RESPONSIBILITIES: - Serve as the primary point of contact for all client questions, concerns, and requests. - Promptly respond to and manage client emails, calls, and voicemails. - Address and resolve all client inquiries while delivering outstanding customer service. - Meticulously track client updates and activities through our CRM (Hubspot). - Help oversee and facilitate internal client processes such as onboarding, offboarding, billing, and invoicing. - Assist with various routine administrative tasks and internal projects (help build SOP’s, process documentation, deliverables, etc) as needed. REQUIREMENTS: - 3+ years of phone-based customer service experience (B2B is a plus) - Prior experience navigating tough customer interactions (addressing issues, resolving concerns, etc) - Ability to dedicate at least 2+ hours per day Monday-Friday (flexible on mornings or afternoons) - Ability to understand customer needs, take ownership, and solve problems - Exceptional verbal, written, and interpersonal communication skills - Extremely organized, reliable, and high attention to detail - Technically adept with proficiency in CRM’s, Microsoft Office, etc To start, the focus is primarily customer service plus some light admin work — currently only about 1–3 hours a day total. From there, the role can go a couple of different directions depending on availability, skillset, and interest. Option A is to stay in that lane long-term if that's the best fit. Option B is to grow into something much more involved (managing routine projects and responsibilities, filling operational gaps, learning different areas of the business, helping train new team members as we scale, leadership/management opportunities, etc). Either direction works great for us. We're a quickly growing company with a lot of room for the right person to advance and ultimately just want to find someone awesome to add to the team long term.

As a Call Support Agent, you will make outbound calls to healthcare organizations—including clinics, provider offices, and hospital departments—on behalf of our clients. Your primary responsibility is to verify provider details, schedule follow-up calls when needed, and ensure all information is accurately recorded in our CRM. You should be comfortable with high-volume calling, clear communication, and consistent, quality documentation. This role is ideal for someone who is organized, personable on the phone, and able to follow structured workflows with precision. About the Role: - Receive 50–100 outbound calls per day to healthcare organizations to verify provider, patient, and or claims related information. - Follow a structured calling workflow to gather required data and ask targeted verification questions. - Schedule follow-up calls, callbacks, or escalations as needed. - Enter accurate, complete notes into our CRM and internal systems. - Maintain high attention to detail and data accuracy across all interactions. - Communicate professionally and clearly with external offices on behalf of SuperDial and our clients. - Identify any issues or discrepancies and escalate appropriately. - Meet daily and weekly productivity goals for call volume and accuracy. About You: - You have 1+ year of experience in a call center, healthcare operations, customer support, or similar role. - You’re comfortable making high-volume outbound calls and handling repetitive workflows with consistency. - You communicate clearly, politely, and professionally on the phone. - You are highly organized, reliable, and detail-oriented. You can follow scripts and structured processes while still engaging naturally. - You’re a fast learner who can pick up new systems quickly. - Experience calling healthcare organizations or working in RCM, patient access, scheduling, or medical office support is a plus, but not required.

RESPONSIBILITIES -- Connect with the Plant People customer across platforms (email, phone, chat, and SMS), providing a best in class customer experience -- Become an expert on our experience, our product, our ingredients, and our customer -- Troubleshoot customer issues quickly and efficiently with first reply and overall resolution goals in mind -- Share customer feedback with the Marketing, Sales and Shipping teams -- Think creatively about ways to improve the customer experience & internal processes -- Be the face of our brand and understand how important that responsibility is REQUIREMENTS -- Ideally, minimum of 6 months of customer experience, ideally a ecommcere brand with direct knowledge of: -- Ecommerce order management systems (Shopify, etc.) -- Customer support management systems (ZenDesk, Gorgias, etc.) WHO YOU ARE: -- Passionate about helping plants, people and the planet -- Excited about connecting with customers and have experience in customer service -- Highly productive, proactive —a natural self-starter / multi-tasker, but not without deep thought -- Obsessive attention to organization and detail for accuracy in setup and deployment -- Analytics are your north star for decision making, coupled with critical thinking -- Everyone would describe you as uber-responsive, proactive and upbeat -- Comfortable and excited by the ambiguity and ever-evolving needs of a startup environment -- Strong team orientation with interpersonal skills to support cross-functional collaboration -- Excellent verbal and written communication skills

We are seeking a Customer Service Representative to manage inbound calls and perform light administrative tasks for our growing home services company. The ideal candidate will have experience with ServiceTitan and be able to provide exceptional customer service while efficiently handling customer inquiries. Responsibilities include answering inbound calls through our cloud-based phone system, scheduling service appointments, resolving customer concerns, and completing administrative tasks as needed. As the first point of contact for our customers, you will be responsible for delivering a friendly, professional, and empathetic experience on every interaction. You will answer calls for HVAC, plumbing, and electrical service requests, gather accurate customer information, schedule appointments, explain service processes, and ensure calls are properly documented within ServiceTitan. Our phone system is fully cloud-based, so candidates must be comfortable using computer-based communication tools, navigating multiple applications simultaneously, and maintaining a reliable internet connection while working. The ability to remain calm under pressure, multitask, and maintain a high level of customer satisfaction is essential. Additional responsibilities include updating customer accounts, processing basic administrative requests, coordinating with dispatch as needed, reviewing technician schedules for availability, and assisting with outbound calls when necessary. The ideal candidate is dependable, detail-oriented, organized, and comfortable working in a fast-paced environment while maintaining accuracy and professionalism. Previous experience in the home services industry and proficiency with ServiceTitan are strongly preferred.

We are a growing small business looking for a highly motivated Quality Control Specialist to join our team. As we expand, we need a sharp, detail-oriented "second set of eyes" who can truly learn our processes inside and out. The ideal candidate will deeply understand our standards, align with our workflow, and proactively catch mistakes before they reach the finish line. If you have a passion for precision and want to grow with a dynamic team, we’d love to hear from you.

We are a growing, mid-sized metal roofing manufacturing company seeking an individual with strong communication skills to oversee our collections. Primary duties of this position will include calling, emailling and/or texting customers regarding upcoming payments and late payments, inputting notes into our ERP regarding payment statues and updating senior management weekly on AR statuses. The ideal applicant will have strong communication skills, good negotiation skills and be able to be assertive when the situation calls for it. This is a part time position, estimated hours per week are 5

I am seeking assistance to make calls to school principals to setup 15 minute discovery call. Create. A data base with all names and contact information

About the Role Medstar Media is a marketing agency specializing in medical spas, aesthetic practices, wellness clinics, and healthcare providers across the United States. We're looking for a detail-oriented, personable individual to help evaluate the patient experience at our clients' practices. This is a unique remote position that combines customer service, communication, and quality assurance. Your role will be to act as a prospective patient and assess how effectively practices respond to inquiries, communicate with leads, and handle patient interactions. Responsibilities - Submit contact forms through client websites - Monitor response times via phone, text, and email - Engage in text message conversations using provided scripts and scenarios - Call practices and evaluate the professionalism, friendliness, and effectiveness of staff interactions - Ask prepared questions and document responses - Complete detailed reports on your experience and findings - Provide feedback that helps improve client performance and patient communication What We're Looking For: - Native or near-native English proficiency - Excellent verbal and written communication skills - Comfortable speaking with people on the phone - Friendly, outgoing, and confident personality - Strong attention to detail - Ability to follow instructions and document findings accurately - Resourceful and able to think on your feet during conversations - Customer service, sales, call center, or patient coordination experience is a plus What We Provide - Complete training and onboarding - Scripts, guidelines, and evaluation criteria - Communication and reporting platform - Flexible remote work environment To Apply - Please submit your resume - Please submit a quick video explaining why you believe you'd be a great fit for this role. We look forward to hearing from you!

Summary Are you an established male voice actor with a premium professional studio setup and a delivery that feels effortlessly natural, warm, and conversational? At Cartesia, we are building the next generation of top-tier AI voices, and we are looking for an exceptional male voice-over professional to join our roster. This isn't a project for beginners or hobbyists; we are looking for a seasoned pro who possesses masterful mic control, excellent pacing, and a command over a relaxed yet authoritative tone. We need pristine, broadcast-ready audio and a delivery that sounds like a confident, articulate human being, not a rigid robot. If you have the studio setup to deliver flawless files on a tight deadline, we want to hear from you. 🎛️ Studio & Tech Specs (Strict Requirements) Because these files are training advanced AI models, our technical baseline is exceptionally high. Samples containing any room tone, noise floor issues, or acoustic reflection will be automatically disqualified. Fluency: Must be a fluent American English speaker. Experience: Proven professional background in commercial voice-over, corporate narration, or high-end e-learning. (An established portfolio or representation is highly preferred). Your Setup: A dedicated, fully acoustically treated isolation booth or professional studio space with a negligible noise floor. The Gear: A professional-grade external condenser or dynamic XLR microphone running through a clean interface. Audio Quality: Delivery of pristine, "clean" raw or mastered files—perfectly edited and entirely free of mouth clicks, pops, plosives, or room ambiance. ✨ Who You Are We are looking for talent who can hit the exact sweet spot between polished, professional delivery and a genuinely natural vibe. You’re a perfect fit if you bring: The "Conversational" Sweet Spot: The ability to sound relaxed, engaging, and grounded without sounding overly theatrical, "announcer-y," or forced. Flawless Editing Skills: You know how to deliver a clean track that requires zero technical cleanup on our end. 🚀 How to Apply We want to hear your professional conversational tone. Please submit a short recording in your natural American English accent answering the following prompt: "What is your favorite thing to do and why?" Show us what you've got—we look forward to listening to your audition.

I run a contracting business and need a reliable, communication-first virtual assistant to be my voice with clients and keep my CRM organized so I can stay in the field. Your main responsibilities: - Call and text clients with project updates and follow-ups - Follow up on estimates and payments - Organize job photos and upload them into AccuLynx - Create appointments, update job statuses, and send invoices - Relay schedules and updates between my crews and clients I'm looking for someone who: - Loves client communication and is warm and professional on the phone - Is highly organized and reliable (I value follow-through above all) - Has strong written and spoken English (Spanish a plus) - Has CRM experience — AccuLynx ideal, but not required if you learn fast Part-time to start (~10–15 hrs/week) with room to grow. I'll pay through Upwork with time tracking. To apply: Start your proposal with the phrase "Blue Roof" so I know you read the full post, and briefly answer: (1) a time you turned a frustrated client around, and (2) how you stay organized with lots of small repetitive tasks. Proposals without the phrase won't be reviewed.