As a Call Support Agent, you will make outbound calls to healthcare organizations—including clinics, provider offices, and hospital departments—on behalf of our clients. Your primary responsibility is to verify provider details, schedule follow-up calls when needed, and ensure all information is accurately recorded in our CRM. You should be comfortable with high-volume calling, clear communication, and consistent, quality documentation. This role is ideal for someone who is organized, personable on the phone, and able to follow structured workflows with precision. About the Role: - Receive 50–100 outbound calls per day to healthcare organizations to verify provider, patient, and or claims related information. - Follow a structured calling workflow to gather required data and ask targeted verification questions. - Schedule follow-up calls, callbacks, or escalations as needed. - Enter accurate, complete notes into our CRM and internal systems. - Maintain high attention to detail and data accuracy across all interactions. - Communicate professionally and clearly with external offices on behalf of SuperDial and our clients. - Identify any issues or discrepancies and escalate appropriately. - Meet daily and weekly productivity goals for call volume and accuracy. About You: - You have 1+ year of experience in a call center, healthcare operations, customer support, or similar role. - You’re comfortable making high-volume outbound calls and handling repetitive workflows with consistency. - You communicate clearly, politely, and professionally on the phone. - You are highly organized, reliable, and detail-oriented. You can follow scripts and structured processes while still engaging naturally. - You’re a fast learner who can pick up new systems quickly. - Experience calling healthcare organizations or working in RCM, patient access, scheduling, or medical office support is a plus, but not required.

We are a growing small business looking for a highly motivated Quality Control Specialist to join our team. As we expand, we need a sharp, detail-oriented "second set of eyes" who can truly learn our processes inside and out. The ideal candidate will deeply understand our standards, align with our workflow, and proactively catch mistakes before they reach the finish line. If you have a passion for precision and want to grow with a dynamic team, we’d love to hear from you.

I am seeking assistance to make calls to school principals to setup 15 minute discovery call. Create. A data base with all names and contact information

We are a growing, mid-sized metal roofing manufacturing company seeking an individual with strong communication skills to oversee our collections. Primary duties of this position will include calling, emailling and/or texting customers regarding upcoming payments and late payments, inputting notes into our ERP regarding payment statues and updating senior management weekly on AR statuses. The ideal applicant will have strong communication skills, good negotiation skills and be able to be assertive when the situation calls for it. This is a part time position, estimated hours per week are 5

Summary Are you an established male voice actor with a premium professional studio setup and a delivery that feels effortlessly natural, warm, and conversational? At Cartesia, we are building the next generation of top-tier AI voices, and we are looking for an exceptional male voice-over professional to join our roster. This isn't a project for beginners or hobbyists; we are looking for a seasoned pro who possesses masterful mic control, excellent pacing, and a command over a relaxed yet authoritative tone. We need pristine, broadcast-ready audio and a delivery that sounds like a confident, articulate human being, not a rigid robot. If you have the studio setup to deliver flawless files on a tight deadline, we want to hear from you. 🎛️ Studio & Tech Specs (Strict Requirements) Because these files are training advanced AI models, our technical baseline is exceptionally high. Samples containing any room tone, noise floor issues, or acoustic reflection will be automatically disqualified. Fluency: Must be a fluent American English speaker. Experience: Proven professional background in commercial voice-over, corporate narration, or high-end e-learning. (An established portfolio or representation is highly preferred). Your Setup: A dedicated, fully acoustically treated isolation booth or professional studio space with a negligible noise floor. The Gear: A professional-grade external condenser or dynamic XLR microphone running through a clean interface. Audio Quality: Delivery of pristine, "clean" raw or mastered files—perfectly edited and entirely free of mouth clicks, pops, plosives, or room ambiance. ✨ Who You Are We are looking for talent who can hit the exact sweet spot between polished, professional delivery and a genuinely natural vibe. You’re a perfect fit if you bring: The "Conversational" Sweet Spot: The ability to sound relaxed, engaging, and grounded without sounding overly theatrical, "announcer-y," or forced. Flawless Editing Skills: You know how to deliver a clean track that requires zero technical cleanup on our end. 🚀 How to Apply We want to hear your professional conversational tone. Please submit a short recording in your natural American English accent answering the following prompt: "What is your favorite thing to do and why?" Show us what you've got—we look forward to listening to your audition.

About the Role Medstar Media is a marketing agency specializing in medical spas, aesthetic practices, wellness clinics, and healthcare providers across the United States. We're looking for a detail-oriented, personable individual to help evaluate the patient experience at our clients' practices. This is a unique remote position that combines customer service, communication, and quality assurance. Your role will be to act as a prospective patient and assess how effectively practices respond to inquiries, communicate with leads, and handle patient interactions. Responsibilities - Submit contact forms through client websites - Monitor response times via phone, text, and email - Engage in text message conversations using provided scripts and scenarios - Call practices and evaluate the professionalism, friendliness, and effectiveness of staff interactions - Ask prepared questions and document responses - Complete detailed reports on your experience and findings - Provide feedback that helps improve client performance and patient communication What We're Looking For: - Native or near-native English proficiency - Excellent verbal and written communication skills - Comfortable speaking with people on the phone - Friendly, outgoing, and confident personality - Strong attention to detail - Ability to follow instructions and document findings accurately - Resourceful and able to think on your feet during conversations - Customer service, sales, call center, or patient coordination experience is a plus What We Provide - Complete training and onboarding - Scripts, guidelines, and evaluation criteria - Communication and reporting platform - Flexible remote work environment To Apply - Please submit your resume - Please submit a quick video explaining why you believe you'd be a great fit for this role. We look forward to hearing from you!

I run a contracting business and need a reliable, communication-first virtual assistant to be my voice with clients and keep my CRM organized so I can stay in the field. Your main responsibilities: - Call and text clients with project updates and follow-ups - Follow up on estimates and payments - Organize job photos and upload them into AccuLynx - Create appointments, update job statuses, and send invoices - Relay schedules and updates between my crews and clients I'm looking for someone who: - Loves client communication and is warm and professional on the phone - Is highly organized and reliable (I value follow-through above all) - Has strong written and spoken English (Spanish a plus) - Has CRM experience — AccuLynx ideal, but not required if you learn fast Part-time to start (~10–15 hrs/week) with room to grow. I'll pay through Upwork with time tracking. To apply: Start your proposal with the phrase "Blue Roof" so I know you read the full post, and briefly answer: (1) a time you turned a frustrated client around, and (2) how you stay organized with lots of small repetitive tasks. Proposals without the phrase won't be reviewed.

Fractional Social Media & Client Support Specialist Engagement type: Fractional / Independent Contractor Time commitment: 15-25 hrs/week Experience level: Mid-level (3-5 years) Role Overview This role provides dedicated fractional support for a single client, covering social media concepting, project management, and client reporting. The person in this role acts as an extension of the account team, keeping deliverables organized and on schedule while contributing creative input on social strategy. Key Responsibilities Social Media Concepting: • Develop content concepts and campaign ideas aligned to client narrative pillars • Draft content calendars for review • Research trends and competitor activity relevant to the client's industry • Collaborate with the account team on creative direction • Schedule all social posts using social calendars Project Management: • Own the project timeline and deliverable tracker for the account • Coordinate deadlines across internal team members and client stakeholders • Run or support status meetings, including agenda prep and follow-up • Flag risks or bottlenecks before they affect deliverable dates Reporting: • Weekly internal reporting on top-performing posts + suggestions on ways to improve • Compile monthly/quarterly performance reports (social metrics, media coverage, campaign results) • Maintain a running log of deliverables completed vs. planned • Prepare client-ready summaries with clear takeaways, not just raw data Requirements: • 3-5 years of experience in social media, or account/project management, ideally agency-side • Demonstrated ability to manage multiple workstreams independently • Strong writing skills and analytical (reporting) content • Comfortable working with enterprise clients and cross-functional stakeholders • Experience with project management tools (Asana, Monday, or similar) • Familiarity with social platforms and basic analytics reporting (Sprout) Success Metrics: • Deliverables consistently hit deadlines • Client reporting is accurate, clear, and delivered on schedule • Social concepts are on-brand and require minimal revision • Proactive flagging of issues rather than reactive problem-solving Tools Used: • Asana • Figma • Sprout • Google Workspace • Slack Engagement length: 3-month trial with option to extend Notes for Hiring: This is a fractional, 1099 engagement, not a W2 role. Weekly hours may fluctuate slightly based on campaign cadence but should average within the stated range. Ideal candidate can start with minimal ramp-up given the specificity of the client scope.

Customer Experience & Community Manager — The Ollie World Commitment: Part-time, 5–8 hrs/week Rate: $15–25/hr (DOE) Location: Remote About the Role The Ollie World is looking for a detail-oriented, warm communicator to own our day-to-day customer experience and community presence. This is a hands-on role — you'll be the daily voice of our brand to customers and our community across Instagram, Facebook, and TikTok. What You'll Do - Respond to customer service emails (low daily volume, fast turnaround expected) - Manage community engagement and DMs across Instagram, Facebook, and TikTok using ManyChat (or similar) - Monitor and respond to comments, flag issues or trends to the team - Maintain consistent brand voice across all customer touchpoints - Escalate order issues, product questions, or PR-sensitive comments to the founder/team What We're Looking For - 1+ years experience in customer service and/or social community management, ideally for a DTC or consumer brand - Experience with ManyChat or similar chat automation tools (required) - Excellent written communication — warm, clear, on-brand - Comfortable working independently with light daily oversight - Bonus: experience with baby/parenting or wellness brands To Apply Please include: (1) your experience with CX (2) your experience with ManyChat or similar tool specifically, (3) an example of a brand voice/tone you've managed before, (4) your availability in hours/week.

We are seeking a detail-oriented and proactive Virtual Office Assistant to provide administrative and operational support to our practice, Diversified Therapy in Los Angeles. The ideal candidate is highly organized, tech-savvy, and comfortable managing multiple responsibilities while maintaining excellent communication and professionalism. Key Responsibilities Inbox Management Monitor and manage email communications Organize, prioritize, and respond to routine inquiries Flag urgent matters and ensure timely follow-up Client Outreach & Relationship Support Reach out to potential clients through email and other communication channels Conduct follow-up communications with prospective clients Maintain accurate records of client interactions and lead status Client Documentation Prepare, send, and track client intake forms and other practice-related documents Ensure all documentation is completed accurately and received in a timely manner Maintain organized digital client files while adhering to confidentiality standards Systems Development & SOP Creation Develop, document, and update Standard Operating Procedures (SOPs) Create and improve workflows to enhance efficiency and consistency Assist in implementing systems and processes to support practice growth Newsletter Management Draft, format, and distribute client newsletters Coordinate content and scheduling for email marketing campaigns Monitor engagement metrics and suggest improvements Light SEO & Online Presence Support Assist with basic Search Engine Optimization (SEO) tasks Update website content, blogs, and business listings as needed Support efforts to improve online visibility and search rankings General Practice Support Provide administrative assistance for day-to-day operations Support special projects and other duties as assigned Identify opportunities to improve office systems and client experience Qualifications Previous experience as a Virtual Assistant, Administrative Assistant, or similar role preferred Strong written and verbal communication skills Excellent organizational and time-management abilities Proficiency with Google Workspace and/or Microsoft Office Experience with CRM systems, email marketing platforms, and project management tools is a plus Familiarity with basic SEO principles and content management systems preferred Ability to work independently, prioritize tasks, and maintain confidentiality Preferred Skills Experience creating SOPs and operational documentation Knowledge of newsletter platforms such as Mailchimp or Constant Contact Comfortable learning new technologies and systems quickly Strong attention to detail and problem-solving abilities