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Posted 2 weeks ago
  • Hourly: $5.00 - $10.00
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

We are looking for an organized, strong NEMT (Non-Emergency Medical Transportation) Dispatch Supervisor to oversee daily fleet routing operations, manage the dispatch team, and ensure smooth service execution. You will be responsible for driver performance, real-time schedule compliance, and maintaining exceptional service standards for healthcare clients and patients. Key Responsibilities Team Leadership & Management: Supervise, train, and mentor the dispatching team; establish performance metrics, conduct regular shift reviews, and manage team schedules. Operations & Dispatch Oversight: Oversee live routing and schedule flow; step in to resolve complex scheduling conflicts, driver delays, emergency re-routing, or high-priority trip requests. Quality & Compliance Control: Monitor dispatcher-to-driver communications and trip logs to ensure strict adherence to state transport regulations, ADA guidelines, and company safety standards. Issue & Complaint Escalation: Act as the primary escalation point for unresolved passenger complaints, medical facility concerns, driver incidents, or vehicle breakdowns. Process & System Optimization: Analyze daily trip metrics (on-time performance, missed runs, deadhead miles) and collaborate with upper management to improve dispatch software workflows and operational efficiency. Qualifications & Requirements Experience: 3+ years of experience in NEMT, paratransit, or emergency dispatching, with at least 1 year in a supervisory or team lead role. Technical Expertise: Advanced proficiency with NEMT dispatch software (e.g., TripMaster, RouteGenie, MediRoutes) and fleet management/GPS systems. Leadership & Problem-Solving: Strong decision-making skills under pressure, conflict-resolution abilities, and proven success managing a team in a fast-paced environment. Communication Skills: Excellent oral and written communication skills for interfacing with facility coordinators, drivers, and upper management. Knowledge: Deep understanding of HIPAA compliance, medical transport logistics, passenger assistance techniques, and regional service routes.

  • Hourly: $5.00 - $25.00
  • Intermediate
  • Est. time: More than 6 months, Less than 30 hrs/week

I need a freelancer to support me during an online meeting remotely. The role includes helping with meeting setup, troubleshooting technical issues, and ensuring the session runs smoothly. You should be comfortable working independently, communicating clearly, and responding quickly to any problems that arise. This is a short-term project for someone reliable and detail-oriented who can provide dependable support during the meeting.

  • Hourly
  • Intermediate
  • Est. time: Less than 1 month, Less than 30 hrs/week

We are looking for an experienced vending location specialist to help us secure a strong location in the Houston, TX area for our premium automated Smart Coffee Bar. We already own the equipment and are ready to install immediately. Our Smart Coffee Bar offers 24+ premium beverages, including coffee, lattes, cappuccinos, tea, matcha, hot chocolate, and protein drinks. We are NOT looking for someone to simply provide a list of leads. We need someone who can: Identify high-potential locations in the Houston area Contact owners, General Managers, Facility Managers, or other decision-makers Qualify the location based on traffic and existing coffee options Help us secure approval for installation Ideal locations should have enough consistent daily traffic to support approximately 20–25+ beverage sales per day. We are especially interested in someone with previous experience securing locations for vending machines, micro markets, coffee machines, ATMs, or similar unattended retail concepts.

Posted 3 weeks ago
  • Hourly: $20.00 - $35.00
  • Expert
  • Est. time: More than 6 months, 30+ hrs/week

About Us We are a reverse recruiting company that helps job seekers land better opportunities, faster. Instead of companies hiring us to fill positions, our clients hire us to help them get hired. We partner with professionals throughout their job search by handling much of the application process, optimizing resumes and LinkedIn profiles, and providing the support and strategy they need to land interviews and ultimately their next role. We're looking for someone who is passionate about helping people during one of the most important transitions of their lives—their career. About the Role As a Client Success Manager, you'll own the relationship with our clients from the moment they sign up until they land their next opportunity. You'll be their primary point of contact, ensuring they always know what's happening, what comes next, and that they're receiving an exceptional experience throughout the process. This is a relationship-focused role. You'll coordinate with our fulfillment team, answer client questions, conduct onboarding calls, proactively communicate progress, and make sure every client feels supported and confident while we work on their behalf. Our goal is simple: deliver an experience so good that clients enthusiastically recommend Jobzango to friends and colleagues. What You'll Do - Own the client relationship throughout the entire engagement. - Conduct onboarding and intake calls to understand each client's career goals, target roles, and expectations. - Build trust and rapport with clients through proactive communication. - Respond promptly to emails, texts, and client requests. - Keep clients informed with regular updates from our fulfillment team. - Coordinate internally to ensure deliverables are completed on time. - Stay ahead of issues before clients have to ask for updates. - Schedule and lead check-in calls throughout the engagement. - Help manage expectations while maintaining a positive client experience. - Advocate for clients internally to ensure their needs are understood. - Document client interactions and maintain organized account records. - Identify opportunities to improve the customer journey and internal processes. - Encourage satisfied clients to leave reviews, testimonials, and referrals. - Identify opportunities for renewals, upgrades, or additional services when appropriate. What We're Looking For - Experience in Customer Success, Client Success, Account Management, Recruiting, Career Coaching, or another client-facing service role. - Outstanding written and verbal communication skills. - Comfortable speaking with professionals from entry-level through executive leadership. - Exceptional organization and attention to detail. - Ability to manage multiple clients simultaneously without sacrificing quality. - Naturally proactive—you communicate before clients wonder what's happening. - High emotional intelligence and empathy. - Strong problem-solving skills and a calm, solutions-oriented mindset. - Experience working in recruiting, staffing, career services, coaching, or other high-touch service businesses is a plus. - Familiarity with CRMs and project management tools is preferred. - Ability to build out organization systems and SOP's What Success Looks Like Success in this role means creating an exceptional client experience that leads to: Happy, confident clients who feel supported throughout their job search. Outstanding responsiveness and communication. High customer satisfaction scores. Positive Google reviews and testimonials. Referral business from past clients. Increased retention and reduced cancellations. Opportunities for service upgrades and continued engagement. Clients who enthusiastically recommend Jobzango to others. Why Join Us? Looking for a job can be one of the most stressful experiences in someone's life. We help make that process easier, more strategic, and more successful. As a Client Success Manager, you'll have a direct impact on people's careers while helping build a company known for delivering an incredible client experience. If you love building relationships, staying organized, and making people feel genuinely supported, we'd love to hear from you.

  • Hourly: $10.00 - $20.00
  • Intermediate
  • Est. time: 3 to 6 months, Less than 30 hrs/week

We are building a distributed network system and need US-based testers to evaluate local network performance. You will test connectivity, latency, and reliability across different locations, document results, and help identify issues. This is a short-term project for someone who can work independently and communicate clearly. Please apply if you have experience testing network systems and can provide reliable feedback.

  • Hourly: $13.00 - $15.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

Seeking bilingual English/Spanish remote customer service professionals to provide support across multiple client programs. Candidates must be fluent in both English and Spanish, have strong verbal and written communication skills, reliable computer/internet access, and availability to service at least 20 hours per week. Pay: $10.00–$15.00+ per hour, depending on client program, qualifications, servicing hours, and applicable performance/incentive opportunities. Requirements: Fluent English & Spanish • Minimum 20 hours/week • Required background screening • Client-specific certification/training • Compatible computer/high-speed internet • 1099 independent contractor opportunity.

  • Fixed price
  • Expert
  • Est. budget: $5,000.00

1. Help us regain access to all existing Facebook Pages (main VIM page + individual apartment community pages) using Meta’s official methods only (claiming Pages, requesting partner/shared access, recovery processes, etc.). We will not share passwords. 2. Create or clean up a central Meta Business Portfolio for VIM Residential. 3. Add/claim all the Pages under that single Business Portfolio. 4. Set proper roles and permissions for our team. 5. Show us (via short screen recording or live call) how to switch between Pages and manage them going forward in Meta Business Suite. • Must have strong experience with Meta Business Suite / Business Manager, especially multi-Page setups and recovering/gaining access when previous admins are gone. • Experience with real estate, property management, or multi-location businesses is a big plus. • Must only use legitimate Meta processes (no gray-hat methods or password sharing). • Clear communicator who can explain what they are doing in simple terms. • Full access restored to all existing Pages • Clean, centralized Business Portfolio with all Pages properly added • Correct team permissions set • Short training (screen recording or 20–30 min call) on how we manage everything ourselves after this Please include in your proposal: • Brief examples of similar multi-Page or access-recovery work you’ve done • Your estimated timeline • Your fixed price or hourly rate for this project Looking for someone reliable who can solve this cleanly so we are no longer locked out of our own pages.

  • Hourly
  • Intermediate
  • Est. time: Less than 1 month, Less than 30 hrs/week

Customer Onboarding/Success Specialist **What we need** We are looking for a **Customer Onboarding Specialist** to help acquire new users to successfully connected to our AI SaaS app. Our challenge is ** getting leads/signups with connections**. The key challenge is getting signed-up users to **connect their stores and become active/connected users**. **What you'll do** * Acquire and follow up with new signups * Follow up with users who have signed up but haven't connected Shopify * Send friendly, personalized follow-up messages *Encourage users to complete the connection *Follow up with users who stop responding *Track responses and outcomes **Who we're looking for** * Experience with SaaS customer onboarding, customer success, or product adoption * Comfortable communicating directly with customers * Proactive, friendly, and persistent * Comfortable working with an early-stage startup The main goal is simple: **get new signups and turn them into connected and activated users.**

Posted 3 weeks ago
  • Hourly: $14.00 - $20.00
  • Intermediate
  • Est. time: More than 6 months, 30+ hrs/week

We are seeking a dedicated Customer Support Admin to manage our customer service operations. The ideal candidate will have experience in handling customer inquiries, resolving issues, and providing excellent support via phone, email, and chat. You will also be responsible for maintaining accurate records and ensuring customer satisfaction. If you have a passion for delivering top-notch service and are looking for a long-term role, we want to hear from you!

  • Hourly: $13.00 - $15.00
  • Entry Level
  • Est. time: Less than 1 month, Less than 30 hrs/week

I need someone to provide basic technical support for online meetings. Responsibilities include creating meeting rooms in Zoom, Google Meet, or Microsoft Teams, configuring basic meeting settings, sharing the meeting link and access details with participants, and joining the meeting when needed to provide backup support. You may be assigned as a co-host to help keep the meeting running smoothly in case of technical issues. This role is focused on meeting setup and technical reliability, not meeting moderation or content management.

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