- Hourly: $30.00 - $33.00
- Expert
- Est. time: More than 6 months, 30+ hrs/week
I have a web design and marketing agency and am looking for someone to help with management of a couple aspects of the business. There are two main priorities: 1) overseeing our copywriter to make sure all client requests are met and 2) managing our SEO client deliverables to make sure everything has been executed properly. Previous SEO experience is a huge plus as well as anything in the web design/development industry. It would start about 10 hours per week, but could be up to 40/full-time relatively quickly if things go well.
- Hourly
- Expert
- Est. time: More than 6 months, 30+ hrs/week
Brand Operations & Digital Asset Management Lead Alternative titles: DAM Manager, Brand Operations Manager, Brand Asset & Guidelines Manager, or Director of Brand Operations & DAM depending on experience level. Company: FUR4 Role Type: Full-time Reports To: Founder / Brand Owner / Executive Leadership Works closely with: CMO, COO/CTO, Product, Catalog, Sales, Retailer Onboarding, Creative, Legal/Compliance, Marketplace, Web, AI, and service-provider teams. Role Summary: FUR4 is looking for a highly organized, detail-driven Brand Operations & Digital Asset Management Lead to own, maintain, and continuously improve the company’s brand guidelines, DAM, public-approved asset system, Brand.FUR4.com, Brandfolder structure, and daily public-facing creative asset audit process. This role is responsible for making sure every public, partner-facing, retailer-facing, marketplace-facing, and AI/search-visible FUR4 asset is accurate, approved, properly named, properly tagged, correctly sized, source-traceable, and used according to written brand guidelines. This is not a social media management role, a PR role, or a campaign-management role. This is a brand operations, DAM governance, asset QA, metadata, approval workflow, and brand consistency role. The person in this role will help convert FUR4’s creative direction into a structured, searchable, scalable operating system that internal teams, external partners, retailers, catalog managers, service providers, search engines, AI tools, and crawlers can understand and follow. Why This Role Exists FUR4 has a strong brand foundation, but the current audit shows that the public asset and brand-guideline system still needs to be fully operationalized. The audit identifies Brand.FUR4.com / Brandfolder as the official production master asset source, FUR4.com as the live consumer-facing product and messaging reference, PAF/catalog data as the SKU and product-data source, and David’s owner-approved Illustrator files as the final design authority. The audit also shows that the current system still needs final Illustrator/source files, packaged fonts, swatches, logo vectors, dielines, Brandfolder export/API access, official font confirmation, claim/trademark review, naming normalization, metadata, and asset approval status before the system can reliably guide the team and partners. This role exists to close that gap. The person in this role will make sure FUR4 does not have broken images, distorted images, wrong product variants, outdated claims, missing metadata, inconsistent file names, unapproved public assets, unclear public/private asset rules, or AI/crawler-visible brand inconsistencies. Core Responsibilities 1. Own the DAM and Brand.FUR4.com System Manage Brand.FUR4.com / Brandfolder as the official brand and asset source of truth. Maintain all approved brand assets, product images, packaging images, lifestyle images, videos, logos, feature icons, claims, creative assets, campaign files, sales assets, and partner materials. Organize assets into clear directories such as logos, product images, product videos, promotional images, lifestyle images, influencer videos, information, marketplaces, social content, press assets, dog content, cat content, packaging, product design, training/AI, and source samples. Ensure every asset has a clear owner, approval status, version number, source file, usage rule, channel rule, country rule, and public/private designation. Maintain a complete asset inventory that includes file name, asset type, SKU, product line, dimensions, ratio, format, usage rights, source URL, CDN URL, tags, description, approval status, modified date, and owner. 2. Maintain Written Brand Guidelines Translate approved brand direction into clear, written rules the team and partners can actually follow. Maintain guidelines for logos, marks, slogans, taglines, claims, product imagery, feature graphics, packaging, videos, icons, badges, CTAs, review graphics, campaign assets, marketplace assets, retailer assets, and partner downloads. Create do/don’t examples so teams understand what is approved, what is wrong, and why. Document rules by asset type, property, channel, product line, SKU, country, territory, language, and use case. Ensure public assets are supported by written usage instructions so AI tools, crawlers, search engines, service providers, and partners know how to treat them. 3. Manage Public vs. Private Asset Governance Define and maintain which assets are public, private, gated, partner-only, source-only, internal-only, legal-review-only, draft, retired, or approved for public use. Ensure only approved, customer-safe, partner-safe, SEO-safe, AI-safe assets are public and crawlable. Keep source Illustrator files, layered files, raw renders, unreleased product assets, legal-review drafts, pending claims, internal pricing, retailer-specific terms, contracts, sensitive CAD/GLB files, and strategy documents private or gated unless approved for release. Make sure the right public assets are discoverable for SEO, search, AI, retailers, partners, and customers, while protecting sensitive or unapproved materials. 4. Daily Public Creative Asset Audit Run a daily audit of FUR4’s public and partner-facing creative footprint. This includes FUR4.com, Brand.FUR4.com, Dealer.FUR4.com, Catalog.FUR4.com, Pro.FUR4.com, Refer.FUR4.com, Brandfolder, online marketplaces, retailer portals, distributor sites, sales channel sites, catalog systems, PDP pages, social channels, paid ads, email assets, press assets, partner downloads, CDN links, and public image URLs. Check for broken images, blocked images, distorted images, wrong file sizes, wrong aspect ratios, outdated assets, incorrect claims, wrong product variants, wrong grip colors, incorrect SKU mapping, missing alt text, missing metadata, unapproved public assets, and inconsistent brand usage. Maintain a correction log and make sure issues are fixed quickly. 5. Product Image and Variant Accuracy Ensure product images show the correct grip color, correct species, correct coat type, four deShedding edges, SafetyNubs, silver body geometry, and no harsh metal blade appearance. Ensure Long Hair Dog, Short Hair Dog, Long Hair Cat, and Short Hair Cat assets are not mixed or mislabeled. Maintain image rules for PDP, marketplace, packaging, retail sell sheets, social, paid ads, training, support, dealer portals, catalog pages, press, and AI reference. Maintain multiple approved image sizes and aspect ratios so assets are not stretched, squeezed, distorted, cropped incorrectly, or compressed poorly. 6. SEO, Search, AI, and Crawler Readiness Make sure public assets are named, tagged, described, and structured so search engines, AI systems, crawlers, catalog systems, marketplace systems, and partners understand what each asset is and how it should be used. Maintain SEO titles, alt text, metadata, descriptions, file names, structured tags, source URLs, and usage rules. Ensure AI tools are pointed only to approved assets and approved brand guidelines. Prevent public-facing inconsistency from becoming the version that search engines, AI, partners, retailers, and customers learn from. 7. Approval Workflow and SLA Management Create and manage a request-and-approval workflow for new assets. For example, if the dealer portal needs a pallet image, the request should include the use case, destination property, product/SKU, country, required size/ratio, deadline, mockup, and approval owner. Route assets to the correct reviewer, collect feedback, track approval, finalize exports, upload approved versions, tag them properly, add usage rules, and retire old versions. Maintain a one-business-day response SLA for launch-critical asset requests. The asset does not always have to be completed in one day, but the request must receive approval, revision notes, or escalation within one business day. 8. Brandfolder Export and Completion Plan Coordinate Brandfolder export/API access so the company has a complete asset inventory. The audit notes that Brand.FUR4.com publicly confirms the 348-asset Brandfolder collection and the Web Store Images collection, but full asset details require export/API/login access. This role is responsible for closing that gap and maintaining the completed inventory. Normalize file names using the approved naming structure. Map old/original file names to FUR4 production names. Track asset status as approved, draft, retired, pending legal review, internal-only, partner-only, or public-approved. 9. Claims, Trademark, and Compliance Coordination Work with brand, legal, product, and compliance teams to verify usage rules for claims and protected terms. Maintain rules for FUR4, FUR4 deShedding Tool, SafetyNubs™, PolyCarboMax™, Long Hair Dog, Short Hair Dog, Long Hair Cat, Short Hair Cat, “No harsh metal blades,” “300% more deShedding area,” and “Reduces shedding up to 95%.” Ensure claims are only used where approved, sourced, channel-appropriate, and country-appropriate. Flag legal, country, packaging, advertising, marketplace, and international usage risks before publication. 10. Cross-Functional Coordination Work daily with leadership, CMO, COO/CTO, creative, product, catalog, sales, marketplace, web, legal, compliance, retailer onboarding, and outside service providers. Attend daily operating meetings so asset needs are known before teams are blocked. Track what is launching, what is being revised, what is going to retailers, what is being uploaded to marketplaces, what needs approval, and what needs to be created next. Serve as the operating layer between creative direction and execution. Required Skills Strong experience managing a DAM, Brandfolder, Bynder, Canto, Adobe Experience Manager Assets, Widen, Frontify, Brandpad, or similar asset-management platform. Strong understanding of brand guidelines, brand governance, creative operations, file naming, metadata, tagging, taxonomy, rights management, version control, and approval workflows. Ability to build and maintain clear brand usage rules for humans, partners, service providers, search engines, AI systems, and automation workflows. Strong knowledge of digital asset formats including AI, EPS, SVG, PNG, JPG, WebP, PDF, MP4, MOV, GLB, PSD, layered source files, and production exports. Ability to manage public vs. private assets, permissions, gated access, partner downloads, and crawler-visible content. Strong QA eye for visual consistency, distortion, image ratio issues, broken image links, incorrect versions, wrong product variants, wrong colors, and incorrect brand usage. Understanding of SEO basics, image metadata, alt text, structured naming, crawlability, search visibility, and AI-readiness. Ability to create asset cards, usage rules, file naming systems, image-size standards, country rules, and approval checklists. Strong project-management discipline with ability to manage daily audits, correction logs, deadlines, approvals, and cross-functional blockers. Excellent written communication skills. High attention to detail and comfort working in fast-moving environments. Required Experience 5+ years of experience in brand operations, creative operations, DAM management, digital asset management, marketing operations, catalog operations, ecommerce content operations, or a closely related role. Direct experience managing a large DAM or brand asset library with hundreds or thousands of assets. Experience supporting ecommerce, marketplaces, retail channels, distributor portals, catalog teams, product data teams, or multi-channel brand execution. Experience working with creative directors, brand owners, marketing teams, product teams, legal/compliance teams, and outside agencies. Experience creating and enforcing naming conventions, metadata standards, approval workflows, asset lifecycle rules, and usage guidelines. Experience with product-image governance, SKU/variant mapping, product-content standards, and channel-specific asset requirements. Experience operating under tight timelines with daily QA, launch deadlines, and fast approval cycles. Preferred Experience Experience with Brandfolder specifically. Experience with pet, CPG, retail, ecommerce, marketplace, consumer product, or omnichannel brands. Experience supporting Amazon, Chewy, Walmart, Shopify, retailer portals, distributor portals, PIM systems, PAF files, GS1/GTIN data, or catalog onboarding workflows. Experience with AI content workflows, prompt libraries, AI guardrails, AI asset-reference systems, or machine-readable brand guidelines. Experience with Adobe Illustrator, Photoshop, InDesign, Acrobat, Figma, Canva, Shopify, WordPress, DAM APIs, CDN URLs, and image transformation tools. Experience coordinating claims, trademarks, localization, country-specific rules, and international asset usage. Experience building public brand portals, partner portals, retailer asset hubs, or searchable brand-guideline systems. Key Deliverables Completed Brand.FUR4.com / Brandfolder asset inventory. Final public/private asset governance model. Clean asset directory and naming convention. Complete metadata, alt text, tags, descriptions, and usage notes for approved assets. Daily public creative asset audit process. One-business-day asset request and approval workflow. Written brand guidelines by asset type, property, channel, country, and product line. Approved image-size and aspect-ratio standards. Product-image rules for every SKU and variant. Claims and trademark usage matrix. Public-approved SEO/search/AI-ready asset directory. Service-provider QA scorecard. Correction log for broken, distorted, outdated, or incorrect public assets. Monthly brand consistency report. Daily Responsibilities Review public-facing FUR4 assets across owned sites, Brand.FUR4.com, Brandfolder, marketplaces, retailer portals, distributor sites, partner downloads, public URLs, and sales channel pages. Check for broken images, distorted images, missing metadata, outdated assets, incorrect product variants, wrong grip colors, unapproved claims, and incorrect public/private exposure. Route approval requests and make sure launch-critical assets receive approval, revision notes, or escalation within one business day. Update the DAM with new assets, retired assets, tags, descriptions, source URLs, usage rules, channel rules, country rules, and approval status. Attend daily operating meetings to identify upcoming asset needs before teams are blocked. Weekly Responsibilities Review new and changed assets with brand, marketing, product, catalog, legal/compliance, and sales teams. Update brand guidelines based on new approvals, new products, new claims, new campaigns, or new retailer requirements. Audit marketplace and retailer pages for consistency. Review service-provider outputs against the QA scorecard. Report unresolved asset issues, approval delays, missing files, and launch blockers. Success Metrics Percent of assets with complete metadata, tags, descriptions, owner, source URL, approval status, and usage rules. Percent of public assets correctly classified as public, private, gated, partner-only, draft, retired, or approved. Reduction in broken, distorted, outdated, or incorrect public assets. Reduction in rework, rendering revisions, and asset-related delays. One-business-day response rate for launch-critical asset requests. Marketplace, retailer, catalog, dealer portal, and PDP asset accuracy. Improvement in brand consistency across decks, catalogs, web pages, marketplaces, packaging, social, sales materials, and AI outputs. Number of assets properly mapped to SKU, product line, channel, country, and usage status. Number of outdated or incorrect assets retired. Partner and internal team adoption of Brand.FUR4.com as the source of truth. Ideal Candidate Profile The ideal candidate is a highly organized brand-operations professional who has managed a real DAM before and understands that brand consistency is not just design taste. It is file structure, metadata, naming, permissions, approvals, source control, image sizing, public/private governance, channel rules, country rules, daily QA, and constant maintenance. This person should be comfortable working with executives, designers, marketers, catalog teams, ecommerce teams, legal, service providers, and AI workflows. They should be able to move quickly without being sloppy and enforce structure without slowing the company down. They should understand that every public asset is part of the brand system. If it is public, search engines, AI, crawlers, retailers, partners, and customers can see it. Therefore, it needs to be accurate, approved, documented, searchable, properly sized, and governed. Recommended First 90 Days First 30 Days Complete Brandfolder export/API inventory. Map all current assets into approved directories. Identify broken, distorted, outdated, duplicate, missing, or unapproved assets. Confirm public/private status for existing assets. Build the first version of the daily public asset audit checklist. Create the launch-critical asset request workflow. Days 31–60 Complete naming normalization and metadata standards. Add asset cards for priority logos, product images, packaging images, claims, feature graphics, videos, and marketplace assets. Create approved image-size and aspect-ratio standards by channel. Build claims and trademark usage matrix. Publish first version of Brand.FUR4.com usage rules. Implement correction log and weekly reporting. Days 61–90 Complete public-approved asset directory. Roll out partner/service-provider usage instructions. Implement one-business-day approval SLA. Connect AI workflows to approved assets and guidelines only. Publish do/don’t examples. Create monthly brand consistency report. Identify remaining staffing, vendor, or system gaps. Suggested Role Level Given the urgency, visibility, and complexity, this should not be treated as an entry-level or first-time DAM role. The company needs someone who has either already managed a large DAM before or is directly supported by an experienced DAM/brand-operations consultant. A good title would be: Director of Brand Operations & Digital Asset Management if the person has senior experience and can build the system from scratch. Brand Operations & DAM Manager if the person has hands-on DAM experience and will work under executive/creative direction. Brand Asset Coordinator would be too junior unless paired with a senior DAM consultant or experienced brand-ops lead.
- Hourly: $32.00 - $55.00
- Intermediate
- Est. time: More than 6 months, Less than 30 hrs/week
You task is to get our Jira project boards stood up and update them everyday. Ensure that project delays and scope changes are communicated to leadership in a timely manner. You will extensive knowledge of Atlassian products, specifically Jira, as well as Slack and Outlook. Our team is distributed and we work asynchronously and as well as together to get tasks done. Most of the team is located in the Bay Area, with others in Los Angeles, CA, and Tucson, AZ.
- Hourly: $30.00 - $40.00
- Intermediate
- Est. time: More than 6 months, Less than 30 hrs/week
We are seeking an experienced operations professional who can work directly with the CEO to coordinate, implement and drive projects to completion. We are a media company. Key responsibilities include: - Taking ideas and strategies and converting them into detailed and actionable plans - Working with various teams on a daily basis to ensure effective execution of the respective plans - Functional areas and work streams range from content production, marketing campaigns, live and virtual events, scheduling meetings and interviews and human capital management The ideal candidate has: - Three to five years of experience working in a demanding operational, marketing and/or analytical position - Demonstrated ability to stay with a company and achieve promotions - Positive attitude and a desire to continually improve as a professional and person
- Hourly: $20.00 - $40.00
- Intermediate
- Est. time: 3 to 6 months, 30+ hrs/week
Project Manager – Cloud-Based InsurTech Platform Implementation We are implementing a multi-vendor cloud-based insurance technology platform and need an experienced project manager to oversee the full engagement. The scope includes coordinating six parallel workstreams across a claims system deployment, Azure data lake build, policyholder portal, BI reporting, vendor integrations, and platform infrastructure. You will manage relationships with multiple third-party vendors, track regulatory and contract milestones, run weekly status meetings, and keep a distributed team of independent consultants on schedule. A working understanding of insurance technology, cloud platforms (Azure), or InsurTech implementations is strongly preferred. This is a hands-on PM role — you will own the project plan, issue log, and stakeholder communications day to day. Responsibilities: - Manage and coordinate 6 parallel workstreams from kickoff through go-live - Serve as primary point of contact between all vendors and internal stakeholders - Maintain and update the master project plan, RAID log, and status reports - Facilitate weekly standups and stakeholder meetings - Track regulatory, compliance, and contractual milestones - Identify and escalate risks and blockers proactively - Ensure all integrations and deliverables are on schedule Required Skills: - 5+ years of project management experience on technology implementations - Proven experience managing multi-vendor engagements - Strong written and verbal English communication skills - Familiarity with Azure cloud environments or InsurTech platforms is a plus - PMP or equivalent certification preferred Engagement Details: - Duration: 3–6 months - Rate: Up to $40/hr - Strong preference for U.S.-based individual consultants - No agencies or staffing firms, please
- Hourly: $20.00 - $35.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
Federal Capture & Proposal Coordinator (Part-Time | Remote) About Us Genesis Environmental Group is a growing environmental consulting firm specializing in environmental assessments, hydrogeology, environmental compliance, NEPA support, tank system assessments, groundwater investigations, and federal environmental services. We support public and private sector clients throughout the United States and are actively expanding our federal and infrastructure market presence. Position Overview We are seeking a highly organized and proactive Part-Time Capture & Proposal Coordinator to support business development, opportunity tracking, proposal coordination, CRM management, and federal contracting activities. This role is ideal for someone with experience supporting government contractors, engineering firms, environmental consulting firms, or architecture/engineering (A/E) companies. The successful candidate will help ensure opportunities are identified, tracked, organized, and pursued efficiently. Location Remote (United States Preferred) Hours * 10 to 15 hours per week * Flexible schedule * Long-term engagement (6+ months) * Potential for expanded responsibilities as the company grows Responsibilities Opportunity Identification & Tracking * Monitor SAM.gov opportunities * Monitor GSA eBuy opportunities * Monitor state and local procurement websites * Track Sources Sought Notices * Track Requests for Qualifications (RFQs) * Track Requests for Proposals (RFPs) * Maintain opportunity and pursuit calendars * Track important deadlines and submission requirements Capture Management Support * Maintain business development pipeline * Maintain opportunity tracking spreadsheets and databases * Research target agencies, municipalities, airports, utilities, and infrastructure clients * Identify potential teaming partners and subcontractors * Track industry events, conferences, and networking opportunities * Maintain contact databases and CRM systems Proposal Coordination * Create and maintain proposal schedules * Coordinate proposal deliverables * Request resumes, project descriptions, and qualifications from teaming partners * Organize proposal files and supporting documents * Assist with proposal formatting and quality control reviews * Support compliance reviews and submission readiness Administrative & Business Development Support * CRM management * Calendar management * Follow-up reminders * Meeting scheduling * Contact management * Monthly business development reporting Required Qualifications * Experience supporting government contractors, engineering firms, environmental consulting firms, or professional services firms * Strong organizational and project coordination skills * Excellent written and verbal communication skills * Proficiency with Microsoft Excel, Word, and Outlook * Ability to manage multiple deadlines simultaneously * Strong internet research skills Preferred Qualifications * Experience with SAM.gov * Experience with GSA Schedule opportunities * Experience with GovWin, GovTribe, or similar opportunity tracking platforms * Experience coordinating proposals and qualifications packages * Familiarity with federal, state, or local government procurement processes * Experience supporting environmental, engineering, or infrastructure consulting firms Preferred Backgrounds * Federal Proposal Coordinator * Capture Coordinator * Government Contract Specialist * Proposal Manager * Business Development Coordinator * Administrative Project Coordinator What Success Looks Like Within the first 90 days: * Active opportunity tracker established and maintained * Federal, state, and local opportunities identified weekly * Pursuit calendar organized and actively managed * Contact database developed and maintained * Proposal deadlines proactively managed * Business development activities organized and tracked Compensation * $20-$35 per hour depending on experience * Approximately 10-15 hours per week * Long-term opportunity for the right candidate Application Instructions Please provide: 1. A summary of your relevant experience supporting government contractors, engineering firms, environmental consulting firms, or A/E firms. 2. Your experience with SAM.gov, GSA eBuy, GovWin, GovTribe, or other federal contracting platforms. 3. Your hourly rate. 4. Your availability per week. 5. Examples of similar work you have performed. 6. Briefly describe how you would organize and track opportunities for a small environmental consulting firm. Screening Question A small environmental consulting firm identifies: * A Sources Sought Notice * An RFQ * An RFP Please briefly explain the actions you would take for each and how you would prioritize them.
- Hourly: $12.00 - $35.00
- Intermediate
- Est. time: Less than 1 month, Less than 30 hrs/week
Looking for someone to assist with framework and optimization of processes in Monday CRM. The task involves setting up frameworks and processes, indicating a need for organizational skills. Experience with CRM systems, specifically Monday CRM, is essential.
- Fixed price
- Intermediate
- Est. budget: $400.00
Website Project Manager / Oversight – Saving Levi Website Provide project management and oversight for the final completion and launch of the Saving Levi website. Scope includes: Oversee website progress and remaining updates. Manage HostGator/website access and final website updates through launch. Coordinate with additional designers as needed. Help ensure changes stay aligned with the approved vision and design direction. Provide guidance and communication support through completion. This role is focused on project oversight, coordination, and helping successfully complete and launch the website.
- Fixed price
- Intermediate
- Est. budget: $500.00
Monday.com Workspace Build — CRM, Marketing & Operations (Genomics Company) We're looking for an experienced Monday.com specialist to build out our full workspace from scratch using a detailed implementation brief we've already created. The build includes 3 connected boards: -CRM & Sales Pipeline (11-stage pipeline, 24 custom columns, automated Project ID formula, 4 automations) -Marketing & Content Calendar (email campaigns, LinkedIn, conference tracking) -Lab Operations PM (13-stage lab workflow, cross-board handoff from Sales at deal close) You will need to: -Set up user roles and board-level permissions for a 7-person team -Build all columns, status labels, dropdowns, and formula fields to spec -Configure automations across all 3 boards -Set up the cross-board connection so a closed deal auto-creates a Lab Ops project -Create filtered views per board -Set up Gmail integration We will provide: A complete step-by-step build guide and field-level specification document — you are executing a defined plan, not designing from scratch. Ideal candidate: 3+ years Monday.com implementation experience, strong automation setup skills, experience with cross-board connections and formula columns. Bonus if you've worked with sales or lab operations workflows. This is a one-time project with potential for ongoing admin support. Please share examples of Monday.com workspaces you've built.
- Hourly
- Expert
- Est. time: More than 6 months, 30+ hrs/week
About the Role We are looking for a highly organized, client-facing Project Coordinator to support Microsoft 365, Power Platform, SharePoint, Azure, and business application projects. This is a strong fit for someone who enjoys keeping projects organized, communicating with clients, taking clear meeting notes, tracking follow-ups, and helping technical teams stay aligned. This is not a senior project manager or technical delivery manager role. The right person will be polished, proactive, detail-oriented, and comfortable working around technology projects without needing to be a developer. What You’ll Do Join client meetings and capture clear notes, decisions, risks, and action items Prepare and send meeting recaps and follow-up emails Track open items across clients, developers, project leads, and internal stakeholders Help maintain project plans, timelines, task lists, and status updates Keep clients informed and make sure communication does not fall through the cracks Help prepare agendas, status reports, and project documentation Lightly use AI tools to improve notes, summaries, task lists, and client communications Support project managers, solution architects, and leadership during active client engagements Identify when something feels unclear, stalled, or at risk and escalate appropriately Be a steady, organized presence in meetings and client communications What We’re Looking For 3+ years of real professional experience in a client-facing coordination, project support, implementation, account management, or IT services role Strong written and verbal communication skills Very organized with strong follow-through Comfortable working with clients, internal teams, and technical resources Able to take messy conversations and turn them into clear notes, action items, and next steps Comfortable with Microsoft 365 tools such as Outlook, Teams, Word, Excel, SharePoint, Planner, or similar tools Familiarity with IT projects, software projects, Microsoft 365, SharePoint, Power Apps, or business systems is a plus Able to use AI tools responsibly to help draft summaries, organize notes, and improve productivity Professional, calm, and helpful in client-facing situations This Role Is Not A senior IT Project Manager role A technical architect role A developer role A pure sales or account executive role A role where you are expected to own enterprise delivery on your own Ideal Backgrounds This may be a strong fit for someone who has worked as a: Project Coordinator Client Services Coordinator Implementation Coordinator Account Coordinator Customer Success Coordinator Junior Project Manager IT Project Coordinator Delivery Coordinator Operations Coordinator in a professional services or technology environment Success in This Role Looks Like Clients feel informed. Meetings have clear notes. Action items are tracked. Internal teams know what is expected. Follow-ups happen without being chased. Leadership has better visibility. Projects feel more organized because you are involved. Experience: 3+ years of professional experience in project coordination, client services, account coordination, implementation support, or IT project support