- Hourly
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
Job Description We are a growing floral company seeking a detail-oriented, proactive HR & Recruiting Assistant to support our team. This is a remote, ongoing freelance role focused on sourcing talent, onboarding independent contractors, and maintaining our company documentation. Key Responsibilities Recruitment & Screening: Source and screen candidates for Florist and Floral Assistant roles via Indeed and social media. Conduct initial virtual interviews and coordinate schedules with our Floral Manager. Contractor Onboarding: Prepare 1099 independent contractor agreements, track completions, and set up new hires in Homebase. SOP Management: Maintain our Standard Operating Procedure (SOP) library. Follow up with SME's to ensure documentation is updated and deadlines are met. Admin Support: Maintain confidential personnel files and assist with minor HR process improvements. Qualifications 1–3 years of related experience. Proven experience sourcing talent. Familiarity with Homebase and Google Workspace/MS Office. Strong follow-up skills. Maintain confidentiality.
- Hourly
- Expert
- Est. time: More than 6 months, Less than 30 hrs/week
STR Co-Host / Operations Builder (Revenue Share Role) We are building a short-term rental business using vacation club inventory (Global Destinations Vacation – GDV). We are seeking an experienced STR operator or co-host who can help us build, structure, and scale our Airbnb operations from the ground up. This is not a basic virtual assistant role. This is a hands-on operations build role with long-term partnership potential. Responsibilities: * Set up and optimize 1–3 Airbnb listings from GDV inventory * Build standard operating procedures (SOPs) as processes are created * Establish pricing, occupancy, and revenue optimization strategies * Manage guest messaging systems and booking workflows initially * Help design performance tracking (occupancy, revenue, response time) * Assist in hiring and training the first virtual assistant * Transition operational knowledge to owner over time Success Metrics: * Occupancy rate per listing * Monthly revenue performance per listing * Guest response time standards * System documentation completion (SOPs) Ideal Candidate: * Strong Airbnb / STR co-host or property management experience * Has built or scaled listings before (not just assisted) * Understands revenue optimization and guest experience * Comfortable building systems, not just managing tasks * Good communicator and patient teacher Compensation: * Revenue share model (percentage of gross booking revenue) * Performance-based bonus structure may be added based on growth and occupancy * Long-term partnership potential for scaling portfolio
- Hourly: $10.00 - $15.00
- Intermediate
- Est. time: 3 to 6 months, Less than 30 hrs/week
We are looking for A VA to create image carousel posts from a list of topics we give you. HERE IS A VIDEO SHOWING HOW TO DO IT https://youtu.be/rmub73Esvlo?si=lQx0GMwqbcbadSn7 PLEASE LOOK AT THE VIDEO, WE WANT YOU TO CHOOSE GOOD QUALITY IMAGES
- Hourly
- Expert
- Est. time: 1 to 3 months, Not sure
Seeking organized, detail-oriented person to manage the furnishing and setup of an apartment in the Bay Area. 2-week project. What You'll Do: Source furniture (online retailers, thrift/vintage shops) Manage vendor relationships and scheduling Coordinate deliveries and installation Ensure everything is organized and move-in ready Who You Are: Bay Area–based Experienced with project coordination or operations Proactive problem-solver Good at juggling vendors and timelines Upside: Strong performance leads to a longer-term personal assistant role with a CEO.
- Hourly: $7.00 - $7.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
Guest Services Supervisor (Nearshore Virtual Assistant) Position Summary The Guest Services Supervisor serves as the escalation point for complex guest situations and supports the Guest Services team in delivering exceptional hospitality. This role handles difficult guest interactions, phone support, compensation decisions within established guidelines, and assists with training and quality assurance. The position acts as a bridge between Guest Services Agents, Property Managers, Maintenance Coordinators, and leadership. Compensation Full-time English fluency required (written and verbal) Strong phone communication skills required Prior hospitality, hotel, Airbnb, call center leadership, or customer service management experience preferred Core Responsibilities Guest Escalations Take ownership of escalated guest concerns from Guest Services Agents Handle difficult conversations involving complaints, refunds, compensation requests, and service failures Communicate with empathy while protecting company policies and owner interests Resolve issues quickly to improve guest satisfaction and minimize negative reviews Phone Support Answer inbound guest calls during assigned shifts Assist agents with live phone escalations Make outbound calls to guests when situations require personal attention Coordinate directly with guests during emergencies and urgent maintenance situations Team Support Provide coaching and guidance to Guest Services Agents Assist with training new team members Review guest communications for quality and consistency Help maintain response time and service level goals Operational Coordination Coordinate with Maintenance Coordinators, Housekeeping, and Property Managers during active guest issues Monitor high-priority reservations and ongoing service recovery situations Ensure all communication and actions are properly documented in Hostaway, Breezeway, and Slack Service Recovery Determine appropriate compensation based on company guidelines Create recovery plans for guests experiencing service disruptions Follow up to ensure issues are fully resolved Work proactively to prevent negative reviews and chargebacks Qualifications Required Excellent spoken and written English Professional phone presence with minimal accent Minimum 3 years of customer service experience Experience handling upset customers Strong problem-solving and conflict resolution skills Ability to remain calm under pressure Reliable internet and quiet workspace Preferred Airbnb, hotel, vacation rental, or hospitality experience Previous supervisory or team lead experience Experience with Hostaway, Airbnb, VRBO, or similar platforms Experience managing customer compensation and dispute resolution Key Performance Indicators (KPIs) Guest satisfaction scores Escalation resolution rate Average resolution time Review recovery success rate Phone answer rate Quality assurance scores Team coaching and training effectiveness Ideal Candidate This is not a typical customer service role. The ideal candidate is confident, mature, and comfortable making decisions. They can de-escalate tense situations, think critically, and represent Heartwood Homes professionally during our most challenging guest interactions. They should be someone the team trusts to step in when an issue becomes difficult or emotionally charged. Typical Schedule 40 hours per week Coverage during peak guest communication hours Some evening and weekend availability preferred Available to assist with urgent guest escalations when assigned This role would pair well with your existing Guest Services team structure, acting as a true "shift supervisor" who can take over difficult conversations rather than simply advising agents on what to do next.
- Hourly: $20.00 - $40.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
My team and I are directors and C-Suite officers with The Professional Karate Commission. We are looking for a dependable, consistent, and professional individual to assist us with maintaining our national website and possibly other administrative tasks. The skillsets required are proficiency with Wix Table Master, Google Sheets, and other similar software platforms that will allow for minimal lag time in executing assignments. We look forward to interviewing and hiring the right candidate within one week for this position. Thank you.
- Hourly
- Expert
- Est. time: More than 6 months, 30+ hrs/week
I'm looking to add a kick ass virtual executive assistant to my team. I'm looking for someone who is extremely reliable, efficient, experienced, and eager to build a longterm working relationship. This is an independent contractor position, NOT employment. We will undertake a few simple projects to start. If all goes well, over the next month or two, I'll pass more and more work on, with potential for about 20 hours a week, possibly more. While your working hours are flexible, you will need to guarantee responses to.requests with 24 hours maximum, Monday-Friday. Pay will start modestly, but my goal is to increase the hourly rate as quickly as possible. Increases will be determined by your efficiency and trust we build.
- Hourly
- Intermediate
- Est. time: Less than 1 month, Less than 30 hrs/week
Organization: Seneca Holdings (Salamanca, NY-based company) Project Type: Internal corporate event coverage + marketing/brand content Locations: Washington, DC and Chantilly, VA Event Schedule: Tuesday, June 23 – Photography during Washington, DC museum trips Thursday, June 25 – Videography on location in Chantilly, VA Saturday, June 27 – Photography for a summer family picnic in Chantilly, VA Deliverables: Both photo and video. We’re open to a single hybrid creator who can provide both services, or separate photography and videography professionals. Ideal Candidate: Experience covering corporate events, group activities, and candid moments, with the ability to capture content suitable for internal communications, recruiting, and brand storytelling.
- Hourly: $10.00 - $15.00
- Entry Level
- Est. time: 3 to 6 months, Less than 30 hrs/week
Looking for a VA in the U.S. to make B2B calls and send emails. Ability to call anywhere in the U.S. and professional typing/verbal communication skills required.
- Hourly: $20.00 - $30.00
- Intermediate
- Est. time: More than 6 months, 30+ hrs/week
I'm a solo Amazon seller running a small but profitable brand — physical card games sold through FBA. I do about 80% of the work myself and I like it that way. I'm not looking for someone to take over. I'm looking for a trusted partner who knows Amazon and can help as needed. This is NOT a PPC management role. I manage my own PPC, I know my numbers, and my TACOS is healthy. I do want someone who can help look at PPC opportunities, but I am not looking for someone to come and take over and scale PPC. Please don't apply if that's your primary skill set. What I actually need help with: - Periodic store check-ins (1–2x/week) to flag anything that looks off — suppressed listings, buy box issues, account health alerts, etc. - Listing support: I write my own copy and use Helium 10 regularly but improvement on copy, listings, images - Shipping logistics: working with freight forwarders, creating shipments, resolving receiving issues - Compliance and certifications: helping navigate CPC docs, compliance challenges, category requirements - Research tasks as needed: competitors, pricing, product opportunities - TikTok Shop (nice to have): I've sold there before and I'm open to exploring it again with the right person if there's a clear ROI case What I'm looking for in you: - You work directly inside Seller Central and you're not going to hand this off to someone else. - You communicate clearly and flag problems without being asked - You respect that I lead this business — I want your eyes and your expertise, not unsolicited overhauls - You're comfortable with irregular hours. Some weeks there's nothing. Some weeks there's a fire. - You're in this for the long game. If we click, this becomes a regular relationship with growing hours over time. Right now, this is a low-hours, as-needed engagement — probably 2–5 hours some weeks, zero others. I will not ask you to be on retainer or available 24/7. But I do want someone I can count on to respond promptly when something comes up. To apply, please skip the template pitch. Tell me: what's one Amazon problem you've solved that most people wouldn't have caught? For those I'm interested in working with, I will ask you a few questions about your approach so I can make sure it's the right fit.