Overview I run two ecommerce businesses and do real estate deals on the side. I need a sharp, self-directed executive assistant who already uses AI for most of their work — not someone I have to teach. If AI tools aren't your default way of operating, this isn't the role for you. What you'll help with Ecommerce operations for my primary brand (and a second ecommerce business as needed) Real estate deal support (research, coordination, follow-ups, document wrangling) Personal/lifestyle tasks and errands General executive admin: email, scheduling, task tracking, vendor coordination Hard requirements US-based phone line. You'll make occasional calls on my behalf (e.g., call a tire shop to order a tire, confirm an appointment). This is light, inbound-style errand calling — NOT cold outbound or telemarketing. I don't want to make these calls myself. Fluent in AI tools. You use AI daily and lean on it to work faster. Claude experience strongly preferred. Excellent written English and clear communication Organized, proactive, and able to run with minimal hand-holding Hours & growth Part-time, starting at ~5–10 hours/week Strong potential to grow into a larger role over time To apply Tell me which AI tools you use and one specific example of how AI saves you time Confirm you have a US phone line and are comfortable making errand calls Keep it short — I value people who get to the point

Job Description: We are a dental office serving as a VA (Veteran’s Affairs) Community Care provider. We are seeking an experienced Microsoft 365 and Power Automate expert to design and deploy a secure, HIPAA-compliant referral tracking system. Our current workflow receives critical, password-protected incoming patient referral emails. We need to automate the extraction of this data and feed it into a centralized tracking dashboard. Key Scope of Work: 1. Automated Extraction: Create a Power Automate flow that monitors a shared inbox, handles/decrypts incoming password-protected referral notifications, and extracts key patient metadata. 2. Database & Dashboard Setup: Build a secure tracking system using Microsoft Lists (or Excel Online) configured with distinct operational phases: -Intake Data: Veteran Name, Date Received, Authorization #, Auth Expiration Date, and Approved Treatment lines. -Scheduling Logs: Contact Status dropdowns, Contact Dates, Scheduled Appointment Dates, and VA Notification Checkboxes. -Clinical Follow-up: Tracking for post-exam Pre-Authorizations (Submission Date, Status, Expiration). 3. Security Compliance: Ensure all flows and data storage operate strictly within our secure Microsoft 365 cloud environment to maintain strict HIPAA compliance. Required Qualifications: -Proven track record building enterprise-grade workflows using Microsoft Power Automate and Microsoft Lists/SharePoint. -Experience working within HIPAA-compliant infrastructure or handling sensitive/encrypted data. -Ability to provide a short training documentation or training video for our front-office staff and Doctor. Please share examples of similar automated tracking workflows you have built when applying.

Job description We’re a marina and campground with several core systems that need to work together. We’re modernizing how we run the business and are looking for a skilled automation engineer to help us connect our tools, cut out manual work, and keep everything running smoothly. We’ve adopted Make.com as our automation platform and plan to stay on it unless there’s a compelling reason to switch. We’re primarily looking for strong Make.com expertise, but experienced Zapier engineers are welcome to apply — the platforms are similar enough that deep expertise in either one translates well. This is an ongoing, part-time role. You’ll design, build, and maintain automations across our operations, with steady work for the right person. What you’ll build • Bookings & operations — reservation confirmations, scheduling, and internal alerts • Marketing & CRM — lead capture, email sequences, contact syncing, and review requests • AI chatbot integration — connecting our website assistant to bookings, email, and our knowledge base • General automation — streamlining other workflows across the business as needs come up What we’re looking for • Proven, in-depth expertise in Make.com or Zapier, with a portfolio of complex, real-world workflows • Strong experience with APIs, webhooks, and third-party app integrations • Solid grasp of data mapping, error handling, and building reliable, maintainable scenarios • A clear communicator who can recommend the best approach — not just take orders • Dependable and responsive, since this is an ongoing relationship Engagement & rate • Ongoing, part-time • We’ll start with an initial project, with strong potential for continued work To apply Send a brief note covering which platform you specialize in (Make.com or Zapier) and your experience with it, 2–3 examples of automations you’ve built (links or short descriptions — ideally similar to what’s above), and your weekly availability. Bonus points if you’ve worked with hospitality, booking, or small-business tools.

Google Drive Cleanup & Organization (One-Time Project) I'm looking for a detail-oriented virtual assistant with Google Drive experience to help me clean up and organize my Google Drive. Some folder structure already exists, but it's inconsistent — things are scattered, naming isn't uniform, and it's hard to find what I need quickly. What I need: - Audit my current Drive structure and identify what's working and what isn't - Propose a clean, logical folder structure (I have some ideas but want your input and expertise) - Implement an agreed-upon naming convention across files and folders - Remove duplicates and archive anything outdated or no longer needed - Leave me with a Drive that's easy to navigate and maintain going forward - Optional: provide a brief SOP or guide on how the new system works What I'm looking for in a candidate: - Proven experience with Google Drive / Google Workspace organization - Strong attention to detail and ability to work independently - Good communicator — I want to be looped in before anything is deleted or restructured - Ability to complete the project within 10 hours Project details: - Scope: One-time cleanup (potential for ongoing work if it's a great fit) - Budget: Open to hourly or flat-rate proposals - Timeline: Looking to get started within the next 1–2 weeks Please include in your proposal: a brief description of how you've organized a Google Drive for a past client, and what your process looks like from start to finish. Bonus points if you share a before/after example! Looking forward to working with someone who loves a good organizational challenge. ✅

Engagement Overview I am the CEO and principal attorney of a small law practice specializing in campaign finance, lobbying regulation, FARA, nonprofit law, and government ethics. My five-person team — a junior partner, two associates, and an executive assistant — recently integrated into a larger firm. I am looking for an experienced Claude/AI automation builder for a phased engagement to design, build, and deploy a suite of interconnected agents and automations. This brief covers three phases. Phase I (Inbox Triage) is the highest immediate priority and the natural starting point. Phases II and III follow sequentially. Strong candidates will be evaluated on Phase I but should demonstrate familiarity with the full roadmap. This is a paid engagement. Scope, timeline, and rate are open to discussion. Technology Stack Email: Gmail (personal Pro account — not firm infrastructure) AI: Claude (Anthropic) via MCP or API Task and project management: Notion (existing workspace; routing tables, matter tracking, and timesheet structure already in place) Calendar: Google Calendar Internal chat: Google Chat Document storage: Google Drive (primary); local hard drives on iMac and MacBook Pro (secondary) Matter management / DMS: iManage (larger firm system — integration via dedicated ingestion email address) Voice notes: Plaud (AI note-taker) Signing platform: TBD — candidates should ask during scoping Out of scope: Signal and iMessage — encrypted platforms with no API access; manual forwarding convention only Confidentiality Requirements This is a law practice. Attorney-client privilege and work product protection apply to all client communications and matter-related documents. These are not compliance checkboxes — they are professional obligations with real consequences. The successful candidate must: • Execute a non-disclosure agreement prior to engagement • Demonstrate genuine understanding of why data handling matters in a legal context — not just technically, but professionally • Never use client names, email content, routing data, or document content for training, testing, or demonstration purposes • Work exclusively within the client's authenticated accounts — no third-party data stores outside the approved stack • Design systems that minimize data exposure — process and route, do not store unnecessarily Generic proposals that do not address confidentiality specifically will not be considered.   Phase I — Inbox Triage Agent Real-time classification and routing of inbound Gmail, with a daily digest to the executive assistant. Objective The principal attorney's Gmail inbox receives high volumes of email across clients, matters, and categories of widely varying priority. The goal is an agent that processes every inbound message, classifies it, routes it to the correct person automatically, and ensures nothing drops — without overloading the executive assistant with triage work she should not be doing. Two-Stage Routing Logic Stage 1 — Sender Classification Every inbound email is classified against a tiered contact list maintained in a Notion database: MVC: Most Valuable Clients — 5 to 10 contacts. Highest priority. HVP: High Value People — 10 to 20 contacts. Some overlap with MVCs. Principal attorney, unless task-type rule applies All other clients: Roster managed in Notion with assigned attorney(s). Assigned attorney(s) per Notion client record Catch-All: Anyone not in the contact table — prospects, opposing counsel, vendors, bar association, etc. Generate executive assistant daily digest Stage 2 — Task-Type Classification (MVCs only) For MVC contacts, a second classification layer routes based on the nature of the request. Rules are client-specific. Examples: • Scheduling requests → Executive assistant • Contracts and approvals → Designated associate(s) per client record • Strategic and substantive legal matters → Principal attorney Task-type rules are defined per MVC client and must be configurable without developer involvement. Routing Table — Notion All contact and routing data lives in an existing Notion database. The agent reads from it at runtime. Required fields: • Contact name and/or email domain • Tier (MVC / HVP / Standard / Catch-All) • Assigned attorney(s) for Standard clients • Task-type override rules for MVCs The executive assistant must be able to add, edit, and re-tier contacts without touching code. This is a hard requirement. Routing Output Candidates should propose their recommended approach from among the following, based on current Gmail MCP capabilities: • Apply Gmail label and/or forward to assigned attorney's address • Create a pre-addressed draft for principal attorney review before sending • Log routing decision to Notion with email link and recommended assignee Please address this question directly in your proposal — it is a key evaluation criterion. Daily Executive Assistant Digest Once per day at a configurable time, the agent generates a digest delivered to a designated Notion page covering all catch-all emails from the prior 24 hours. Each entry includes: sender, subject, timestamp, and a one-line AI summary of the email's apparent purpose.   Phase II — 5 AM Daily Brief A structured morning brief delivered to Notion each day before 5 AM, aggregating schedule, tasks, workflow status, news, and forward-looking context. Objective The principal attorney starts each day across multiple locations and needs a single, consolidated view of what matters — professional and personal — without opening email. The brief is delivered to a dedicated Notion page and covers the sections below in the following order. Section 1 — Daily Schedule Full calendar for the day pulled from Google Calendar. All events, calls, and commitments in chronological order. Section 2 — Open Projects and Undone Tasks Two sub-sections: (a) MVC high-value work — open projects and incomplete tasks for Most Valuable Clients, filtered to substantive legal work only; and (b) Personal — all open personal projects and tasks without exception. Personal items are comprehensive by design: if it is not surfaced here, it will be forgotten. Source: Notion task and project database. Section 3 — Blocking What is the principal attorney specifically holding up? Items where others in the firm are waiting for a review, decision, approval, or action. Source: Notion matter and task records where assignee or status indicates the ball is in the principal attorney's court. Note to builder: this section requires careful logic design. The agent must infer from status fields and assignee data what is genuinely waiting on the principal attorney versus what is simply unresolved. Work with client during onboarding to define the exact field logic. Section 4 — News Digest Industry News Curated digest of overnight developments in: campaign finance law and FEC activity, election administration, lobbying regulation (federal and state), nonprofit political activity, and government ethics. Format: short summary of each item with a link to the full article. Aim for signal, not volume — 5 to 10 items maximum. US Political News 5 to 10 headlines with links covering: presidential politics, US Senate and House elections, and major gubernatorial races. Stories people are actually talking about, not wire service filler. Section 5 — Firm Workflow Matter-level status summary pulled from Notion, organized by client tier and activity: Status Definition Closed Completed yesterday Moving Action taken yesterday Paused No action yesterday Stuck No action in five or more days Client groupings: MVCs (non-high-value work), Standard clients (all work), and any other open matters. Section 6 — One Month Look Ahead Rolling 30-day forward view pulled from Google Calendar covering: regulatory filing dates and compliance deadlines, matter-level deadlines, client birthdays, holidays, and planned vacations or travel. Anything that requires preparation or awareness in the next 30 days. Section 7 — Personal Financial Summary (If Feasible) Summary of personal financial position pulled from Monarch Money, if an API or MCP connector is available. Candidates should investigate Monarch's API access and address feasibility in their proposal. If not currently feasible, this section is omitted without affecting the rest of the brief. Delivery Notion only — not email. A dedicated page refreshed each morning before 5 AM. Previous day's brief should be archived, not overwritten.   Phase III — Night Maintenance Three nightly agents that run after close of business: timesheet creation, document filing preparation, and Plaud note routing. All outputs are delivered to Notion for principal attorney review. Part 1 — Timesheet Creation Objective Each evening, the agent reviews the day's activity across three sources and populates a timesheet in an existing Notion template for the principal attorney's review and finalization. Sources • Google Calendar — all events and calls attended • Gmail sent items — emails sent that day, grouped by client/matter where inferable • Google Chat — internal messages sent, grouped by thread/matter where inferable Note to builder: Google Chat API access will need to be confirmed alongside Gmail and Calendar MCPs. Confirm availability and any OAuth scope requirements in your proposal. Output: Populated Notion timesheet using existing template structure. Principal attorney reviews each morning, adjusts entries as needed, and finalizes. The agent does not finalize — it drafts. Part 2 — Document Filing Objective Each evening, the agent surfaces documents created or edited that day for the principal attorney's review. The attorney flags finals, and the agent forwards them to the firm's iManage ingestion email address for filing. Sources • Google Drive — documents created or modified that day • Local hard drives — iMac and MacBook Pro Note to builder: local hard drive access requires a locally-running component (daemon, Claude Code instance, or folder-watching script) on each machine. Please address your proposed approach to this in your proposal. Alternative approach for consideration: a designated 'Ready to File' folder on each machine that syncs to Google Drive. The attorney drags filing-ready documents into this folder throughout the day; the agent watches the folder and processes from there. Simpler architecture, device-agnostic, and builds a consistent filing habit. Candidates should evaluate and recommend. Output: A Notion page listing all documents surfaced for that day, with document name, location, and last-modified time. Principal attorney marks finals. Agent forwards marked documents to the iManage ingestion email address. iManage filing is handled by firm IT from that point — no direct iManage API integration required. Part 3 — Plaud Note Routing and Archiving Objective: The principal attorney uses a Plaud AI note-taker on calls and meetings. Each evening, the agent pulls new Plaud summaries, routes them to the appropriate team members, archives a copy to Notion tagged to the relevant client matter, and deletes the underlying audio and transcript from Plaud's platform and the local device. Prerequisite — Plaud API Plaud API or webhook access is a prerequisite for this part. Candidates must investigate and confirm availability before scoping. If Plaud does not currently support programmatic access, this part will require a manual export step as a workaround — please address both scenarios in your proposal. Routing Logic: Similar in structure to Phase I inbox triage routing (MVC/HVP/Standard tiers with task-type overrides) but with distinct rules to be defined with the client during onboarding. Do not assume inbox triage rules apply directly. Archiving: One copy of each Plaud summary is saved to Notion as a note, tagged to the relevant client matter. Tagging logic to be defined during onboarding. Deletion: After successful routing and archiving, the agent deletes: (a) the audio and transcript from Plaud's platform via API, and (b) any local copies on the principal attorney's devices. Local deletion requires the same locally-running component described in Part 2. Candidates may propose a unified local agent that handles both Part 2 and Part 3 local operations.   What I'm Looking For Strong candidates will have: • Demonstrated experience building Claude-based automations or agents — not general AI experience • Hands-on experience with Gmail MCP, Google Calendar MCP, and Notion MCP (or equivalent API integrations) • Ability to build systems that non-technical users can maintain — editability and simplicity are as important as technical sophistication • Comfort with phased delivery — Phase I first, Phases II and III following sequentially based on performance • Experience with professional services clients (legal, financial, consulting) is a meaningful plus • Willingness to execute an NDA and work within a legally sensitive environment What to Include in Your Proposal Please address the following specifically. Proposals that do not engage with these questions will not be considered. • Your proposed technical architecture for Phase I — how you would connect Gmail, Claude, and Notion • Your answer to the Gmail MCP routing output question in Phase I (labeling vs. drafts vs. Notion logging) — what is actually supported and what do you recommend • Your assessment of Plaud API availability and your proposed approach for Phase III Part 3 • Your assessment of Monarch Money API feasibility for the Phase II financial summary section • Your proposed approach to local hard drive access for Phase III Parts 2 and 3 — daemon, sync folder, or other • A comparable project you have delivered — describe the client type, the stack, and what made it work • Your estimated timeline and rate for Phase I, and a rough order-of-magnitude estimate for Phases II and III • Confirmation that you are willing to execute an NDA prior to engagement I am looking for someone who has read this brief carefully and has a specific, informed point of view on how to build it. This is phase one of a longer automation roadmap and the right candidate will be a long-term partner, not a one-time contractor.

Build Verified Email List of All Summer Camps in the DMV (DC, Maryland, Virginia) (Only Apply If You Use UpLead, Apollo, Hunter, or Similar Tools) Summary I am looking for a reliable, detail‑oriented researcher to build a verified email list of all summer camps located in the DMV area (Washington, DC • Maryland • Northern Virginia). This list must be accurate, complete, tool‑verified, and delivered by July 1. Only apply if you already use professional data tools for lead research. You must already have access to one or more of the following: UpLead (preferred) Apollo.io Cognism Clearbit Clay Hunter.io (email verification) Snov.io (email verification) Findymail LinkedIn Sales Navigator If you do not use these tools, please do not apply. Your Responsibilities You will: Identify all summer camps in the District of Columbia, D.C. Fairfax and Alexandria, Va Collect and verify the following for each camp: Camp name Website Director or main contact name (if available) Verified email address (no bounced or invalid emails) Phone number (if available) City + State Remove duplicates Ensure all data is aligned correctly (no mismatched rows) Deliver the final list in a clean, organized spreadsheet (Google Sheets or Excel) Requirements Experience with lead generation, list building, or outreach research Ability to verify emails using Hunter, Snov, Apollo, etc. Strong attention to detail Must meet the July 1 deadline Must deliver a clean, accurate, verified spreadsheet Must complete one sample row before starting the full list Deliverable A complete, verified list of all summer camps in: Washington, DC Maryland (statewide) Northern Virginia Arlington Alexandria Fairfax Loudoun Prince William Budget $150–$200 total (fixed price) depending on experience and quality. To Apply, Please Include: Which tools you currently use (UpLead, Apollo, Hunter, etc.) A brief description of your experience with similar projects A sample of a list you’ve built (if available) Your estimated timeline Confirmation that you can meet the July 1 deadline

I run a virtual, cloud-based CPA firm serving healthcare practices, and I'm building the operational backbone that lets me focus on advisory work instead of admin. I need a sharp, discreet operator who owns the back office so nothing slips through the cracks. This is not a "do a few tasks when I send them" role. I'm looking for someone who builds systems, anticipates what's coming, and runs the day-to-day so I can stay in my zone of genius with clients and grow the firm. About the firm: We're a modern, fully virtual accounting and tax practice specializing in healthcare-sector clients (dental, chiropractic, functional medicine, medical, and medispa). The work is high-trust and high-touch — client financial data is the most sensitive material we handle, and protecting it is non-negotiable. What success looks like in 90 days: My calendar runs itself, client onboarding is a repeatable system instead of a scramble, my CRM is clean and current, my inbox is triaged and largely handled, and our social presence is posting consistently without me touching it. I should be able to hand you a process once and trust it's owned. What you'll own: Administrative operations across the firm — keeping the back office organized and running Client onboarding — building and managing a smooth, repeatable intake process Calendar management — owning my schedule, scheduling, and protecting my focus time CRM management — keeping records, pipelines, and follow-ups accurate and current Inbox management — triaging email, drafting and sending responses in my voice, escalating what needs me Client digital data — organizing, securing, and maintaining client documents so nothing is lost or forgotten Social media management — scheduling, posting, and maintaining a consistent presence across platforms What I'm looking for (required): Proven experience as an operations manager or executive assistant — ideally in professional services, accounting, or another data-sensitive field Demonstrated discretion handling confidential or financial information; comfortable signing an NDA Hands-on fluency with CRM, scheduling, and email/admin platforms — and the ability to build workflows, not just click buttons A systems-builder mindset: you create process and catch the gaps before they become problems Strong written communication and the judgment to know what to handle vs. what to escalate Preferred (nice to have): Experience supporting a CPA, accounting, or tax practice Familiarity with social media scheduling tools and basic content posting Experience in healthcare-adjacent client environments Comfort with automation tools and a willingness to make things more efficient over time using technology How to apply: Answer the screening questions below — they matter more than a generic cover letter. Tell me specifically how you've done this work before. Applications that ignore the questions won't be reviewed.

I'm a solo consultant running a boutique practice that helps nonprofits optimize their CRM (Salesforce) and use technology to streamline operations so they can spend more time on their mission and fundraising. Many of my clients are faith-based (Christian) so I'm looking for a VA who genuinely connects with that world and can communicate in a warm, authentic voice that resonates with it. This is an ongoing, part-time role starting at 3–5 hours/week. I want a great fit with a long-term partner, not someone who prefers one-off projects.  RESPONSIBILTIES: - LinkedIn content: Drafting, scheduling, and posting thought-leadership content from my ideas and existing material; identifying and tagging relevant people. You’d be helping me show up consistently as a voice in the nonprofit tech/operations space. - Meeting follow-up: After my networking and referral meetings, handling thank-you notes, recap emails, and next-step coordination so nothing falls through the cracks. I primarily use Canva, Salesforce, and ClickUp for these tasks.  WHO I’M LOOKING FOR: - Strong communicator who can capture and match my voice - Meaningful experience working with faith-based (Christian) nonprofits, and you understand the tone, values, and language of this sector - Comfortable and strategic with LinkedIn  - Proactive, detail-oriented, and reliable with a small recurring set of hours TO APPLY: Tell me about your experience writing for or supporting faith-based (Christian) organizations, and share a short sample of content you've written (LinkedIn posts, client follow-up emails, newsletter, or similar). Let me know your hourly rate and your weekly availability.

Job Summary Provide high-level administrative and project management support to the business owner and team, owning calendar, inbox, and task management while coordinating meetings, tracking deadlines, maintaining project plans, documenting SOPs, preparing reports, and managing routine administrative tasks and purchases. Support the customer success, sales, and marketing teams by maintaining CRM records, managing member communications, posting on social media platforms, and coordinating podcast interviews. The role will start as a part-time position (15-20 hours/week) and shift to full-time as more customer success and marketing responsibilities are absorbed. Job Responsibilities -Manage and maintain business owner's schedule. -Prepare responses to correspondence containing routine inquiries. -Attend meetings to outline the owner's weekly schedule. -Provide customer service support to program members and their teams. -Support marketing team with content creation and administrative tasks. -Coordinate team travel and logistics for regional and national conferences. Requirements -2+ years of experience as an Executive Assistant, Administrative Assistant, or similar remote support role -Experience supporting C-level executives or business owners preferred -Proven ability to manage confidential information with discretion -Exceptional written and verbal communication skills -Strong organizational and time-management abilities -High attention to detail and follow-through -Strong problem-solving skills and proactive mindset Preferred Experience -Bachelor's degree or higher -Located in the Los Angeles metro -Experience in customer service, customer success, or other client-facing roles Skills -Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. -Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. -Active Support - Remain aware of owner's workload at a given time and provide guidance, support and organization to help them achieve their goals. -Time Management - Managing one's own time and the time of others. -Solution-Oriented Mindset - Ability to solve problems independently or with minimal -Project Management - Ability to lead cross-functional teams during events, new product launches, and member initiatives. Tools and Technology -Personal computer (for first 90 days) -High-speed internet -Cell phone -Airtable (client management, task and project management) -Google Suite (email, calendar, file, and document management) -Gusto (payroll and time tracking) Compensation $20-30/hour

Fixed Price: $150 I'm looking for an experienced resume writer with expertise in executive resumes, LinkedIn optimization, and ATS best practices. The last eight years of my career are difficult to communicate because they encompass several concurrent roles and steadily expanding responsibilities. This complexity is making it challenging for recruiters to quickly understand my experience. For the past seven years, I supported the Co-Founder and Executive Chairman while simultaneously serving in executive partnership, operations, board governance, and corporate leadership roles. As the organization grew, my responsibilities expanded into Director of Operations, Board Secretary, and Assistant Corporate Secretary while continuing to serve as a trusted Executive Business Partner as Lifestyle Manager responsible for personal logistics and private aviation operations. I'm looking for someone who can simplify this complexity without losing the substance. The goal is to create a resume and LinkedIn profile that clearly communicate my career progression, business impact, and executive-level experience in a way that is easy for both recruiters and ATS to understand. Deliverables Executive resume (2 pages) Complete LinkedIn profile rewrite (Headline, About, Experience, Skills) ATS optimization and keyword strategy One round of revisions Final files in Word Timeline 30-45 minute discovery call First draft within 5 business days Final deliverables within 7–10 business days Please include with your proposal 1. A brief description of your experience writing executive resumes with complex career paths or multiple concurrent roles. 2. How would you approach simplifying a career with overlapping responsibilities while preserving the progression and impact? 3. One example of a resume or LinkedIn project you're particularly proud of that demonstrates this type of work.