✔️ 4600+ hrs trusted by 60+ Upwork clients ✔️ Fractional COO & AI Operations Leader | Operational Transformation, Intelligent Automation, Scaling ✔️ 12+ years building and scaling technology companies - 50+ operational transformations from startups to Fortune 50 ✔️ Founder of TrackMage (e-commerce logistics SaaS) ✔️ Lead Investor, Physical AI Europe Fund I ✔️ Currently architecting multi-agent AI systems and agentic workflows for two ventures I build, fix, and scale the operational backbone of technology companies. Then I automate it with agents. Are you a: ➡️ SaaS or software product company ➡️ marketing or development agency ➡️ e-commerce or logistics business ➡️ startup scaling past the founder-does-everything phase ➡️ company exploring AI transformation for your operations Can you relate to some of the below? ❓ Your operations still run on manual processes, Slack messages, and tribal knowledge instead of documented systems ❓ You spend too much on development or delivery without getting tangible, predictable results ❓ Your project budget looks like a black hole — constantly sucking in more money and people ❓ You're firefighting all the time instead of delivering value to your customers ❓ You know AI could transform your operations but don't know where to start or how to deploy it safely ❓ Your founder/CEO is trapped in day-to-day operations instead of focusing on growth If you recognize yourself in at least one of those, you've come to the right place. WHAT I BRING: 🔧 OPERATIONAL TRANSFORMATION I design systems out of the right people, processes, and tools - then install the accountability structures that make them self-governing. SOPs, KPI dashboards, workflow automation, team structure, and governance that actually sticks. 50+ engagements, from solopreneur agencies to 125+ person enterprise teams. 🤖 AI-NATIVE OPERATIONS I don't just consult on AI - I deploy it. Multi-agent workflows, automated customer support triage, AI-powered analytics, intelligent onboarding systems, and AI-driven research pipelines. Currently architecting agentic infrastructure for two ventures, including autonomous agent systems for development, support, and investor operations. 📊 CASE STUDIES: Agency from Portland (Automated Dreams) Transformed solopreneur operation into a scalable agency. Average project value: $3K → $15K (400% increase). Delivery cycle time cut by 40%. Owner still travels the world while teams deliver consistently. "There are very few people that you can 100% trust, and Irina is one of them. Had I not hired Irina when I did, I'd not be surprised if our business had closed due to crumbling operations." — CEO SaaS Company (Nimbus Web, San Francisco) Led Agile transformation and operational redesign for a 20-person team. Reduced founder dependency by 60% — the CEO stepped out of daily operations entirely. Enterprise Platform (Pfizer, London) Operational delivery lead across two platform organizations (125+ people). Established cadences and governance that reduced delivery cycle time by 30% without adding headcount. $1B+ Real Estate Firm (La Fayette Properties) Fractional COO consulting. Assessed operational structure across acquisition, asset management, and investor relations. Designed systems to support scaling from 5,000 to 10,000+ homes. What results can you expect? 🏆 Systematized, automated operations with clear ownership and accountability 🏆 Bottlenecks identified and eliminated - so you can reach the next level 🏆 Self-managing teams that free your time for needle-moving activities 🏆 AI-powered workflows that handle repetitive tasks, triage, and reporting automatically Certifications: SAFe 6 Practice Consultant (SPC) Certified Scrum Master (CSM) Lean Six Sigma Green Belt Certified LeSS Practitioner Certified Customer Value Optimization Specialist NEXT STEP: Let's see if we're a good fit. Contact me for a free 30-minute consultation.

🟡🟠 Reliable project manager who delivers results to take your project and organization to the next level and gives you back your time. ▶️ Open for Long Term projects. July 2, 2026 🏆 I strive to improve human collaboration by showing empathy, leadership, sharing experience, and knowledge to make the future more predictable and less disturbing. Does this appeal to you? ✅ Send a message to start a discussion Here are some cases: 1️⃣Got project out of crisis in 2 months, improved customer satisfaction and NPS, as well as increased release frequency by 35%. I established communication between customer support and internal departments, structured and standardized bug reports, built prioritization and monitoring system for development team, and covered product with automation tests. 2️⃣ Reduced OPEX by $5,000 monthly by shutting down unused environments, optimizing Digital Ocean costs, and canceling tools and subscriptions. 3️⃣ Managed project budgets over $500K. 4️⃣ Increased velocity by 16% by optimizing team processes through clear, transparent processes, introduction of SOPs, prioritization system, and “start-finishing and finish-starting” approach that freed 5️⃣ Coordinated a team of 15-40 people across 7 different time zones I believe trust inside a team is the key to incredible results. My project manager experience says that trust and loyalty are necessary to build strong relationships. I definitely believe small teams can achieve big results. 🤝 The way I keep trust inside a team is by providing clear feedback, being transparent in communication as a project manager, building as simple processes as possible, and encouraging people to make decisions. Does this seem right to you? Value I provide: 🔶 Lead for end-to-end delivery of multiple engineering programs, ensuring adherence to scope, budget, timelines, and quality standards as an agile project manager, agile scrum master, digital project manager, operations manager, and Fractional COO. 🔶 As a project manager, I participate in strategy development, decision making, project scheduling, and team management in order to provide support to teams by creating user stories and product management when needed. 🔶 All administrative support, management consulting, operations, and project workflows are my responsibilities in the digital project manager role. I report directly to the CEO, sometimes act as an executive assistant, virtual assistant, Fractional COO, and provide management consulting. 🔶 As a project manager and operations manager, I build project workflows, SDLC processes, process infographics, SOPs, and different flow charts to improve communications and team management. 🔶 Usually, I'm in charge of decision making, project management, team management, communications, management consulting, business operations, project scheduling, and project workflows in a project manager role for more than 50 projects I participated in. 🔶 To increase the transparency of the team's work, as a agile project manager, I build project workflows and process infographics as well as a dashboard with such metrics as WIP, Throughput, Cumulative Diagram, Time in Status, Cycle Time, Sprint Issue Balance, Sprint Velocity Chart, and Burn-down chart within Eazy BI, Jira, Asana, Clickup, Trello or any other tools. ✅ Send me a message to discuss your request 🔺My areas of responsibility are project management, people management, maintaining the scrum framework, and operations, which is helpful for stakeholder management. 🔺 I care about Project Scheduling, plan the team allocation, and resource allocation as an agile project manager to successfully deliver a project. 🔺 Often, when I join a project, I do the process audit, and together with a team, we improve project workflows, processes, and process infographics, which help us to achieve project objectives, making me a reliable project manager. 🔺 I strive to improve communications to achieve fast decision making, which is crucial for a project manager, as well as I suggest ideas and implement changes for business operations and operations analytics 🔺 All CEOs I worked with were interested in my experience; they asked for management consulting and work on operations, which is more like a Fractional COO position, Chief Operating Officer, or Chief of Staff. 🔺 I love to participate in strategy development and execute it as a project manager, operations manager, or Fractional COO to achieve the project objectives. 🔺 I take care of product management, user stories, and task creation in Jira, ClickUp, Trello, Asana, and other tools to implement a product roadmap, achieve project objectives, and deliver milestones, to make business analyst life easier. ✅ Send a message to start a discussion What kind of person are you comfortable working with?

🏅 ISTQB Certified | 🏅 Certified Scrum Master (CSM) | 12+ Years QA & Agile Expertise My strength lies in bridging the gap between development and delivery by blending Agile facilitation with strong QA engineering practices. I thrive in fast-paced environments where adaptability, clear communication, and servant leadership are essential. Over the years, I've led distributed teams, coordinated sprint planning, run retrospectives, and helped product owners groom backlogs—all while driving continuous improvements in testing, automation, and release quality. ✅ Quality Assurance Services Testing Types: Functional, Integration, Regression, Sanity, End-to-End, Usability, Game Testing, Localisation, Compatibility, Acceptance, Interruption Manual Testing: Mobile (Android & iOS), Web, API Automation Tools: Postman, Cypress (JavaScript), Selenium ( Java), Playwright, Performance Testing: JMeter, LoadRunner Bug Reporting & Tracking: Jira, Bugzilla, Mantis 🧰 Additional Tools & Platforms Test Management: TestRail, Zephyr, qTest, PractiTest, JIRA CI/CD & Automation Support: Jenkins, GitHub Actions, Bit bucket Collaboration & Debugging: Slack, Trello, Asana, Figma, Charles Proxy, BrowserStack, ADB & Fastboot, New Relic Languages: SQL, NoSQL, Python, JavaScript 🎯 Scrum Master Responsibilities As a Certified Scrum Master (CSM), I: Facilitate all Scrum ceremonies (Daily Standups, Sprint Planning, Reviews, Retrospectives) Remove impediments to team progress Promote self-organization and cross-functionality within the team Foster continuous improvement and Agile maturity Act as a servant leader ensuring effective collaboration between Product Owner, Developers, and Stakeholders 🌟 Why Choose Me? Agile mindset with deep technical knowledge Detail-oriented test case writing and bug reporting Fast turnaround with clean documentation and traceability Proven ability to lead teams and improve development cycles Reliable communication and client satisfaction guaranteed Let’s make your product rock-solid and ready for users—with speed, clarity, and confidence.

Computer Science Engineer (UNIVERSIDAD EAFIT 2000-1) with 20 years of experience performing in Information Technology, B2C Customer Care, Data Science and Analytics and Marketing areas. Leading IT Teams of 20 people and multifunctional international projects with around 60 people. Broad experience on implementation and deployment of Data Strategy, governance and Analytics processes, ERP's (SAP), CRM (SalesForce), Digital Transformation, Digital Marketing support, Invoicing systems, e-commerce channels operation. The people I worked with, highlights my drive for Results, interpersonal relations, analytical capabilities, teamwork, on top of a strong sense of commitment and responsibility.

🚀 Great software isn't built by finding bugs—it's built by preventing them before your users ever see them. If you're looking for a QA Engineer who can improve software quality, automate repetitive testing, and help your team release with confidence, you're in the right place. I'm Kunal, a Top Rated QA Engineer with 7+ years of experience helping SaaS companies, startups, and product teams deliver reliable web applications through manual testing, API testing, Playwright automation, and performance testing. 🏆 Top Rated Freelancer ⭐ 100% Job Success 💰 $80K+ Earned on Upwork ⏱️ 5,700+ Hours Worked Over the years, I've worked on SaaS platforms, eCommerce applications, Salesforce Commerce Cloud stores, healthcare products, and business applications where quality directly impacts customer experience, revenue, and product success. I don't believe QA is just about finding bugs. I believe great QA helps teams ship faster, reduce production issues, and build confidence before every release. 🔍 What I Can Help You With Whether you need a one-time testing engagement or ongoing QA support, I can help with: Manual & Functional Testing • Exploratory Testing • Functional Testing • Regression Testing • User Acceptance Testing (UAT) • Smoke & Sanity Testing • Cross-Browser & Cross-Device Testing • Mobile Application Testing • Test Planning & Test Case Design • Detailed Bug Reporting & Defect Management QA Automation I build reliable, maintainable automation solutions that reduce repetitive testing and improve release confidence. ✔ Playwright (Python) ✔ Pytest Framework ✔ Page Object Model (POM) ✔ Hybrid UI + API Automation ✔ Data-Driven Testing ✔ API Automation ✔ GitHub Actions CI/CD ✔ Allure Reporting ✔ End-to-End Automation Frameworks Recent automation projects include: • Playwright Automation Framework with CI/CD Integration • Hybrid UI + API Automation Framework • End-to-End Automation for Login, Cart, Checkout & Order Workflows API Testing • REST APIs • Postman • Swagger • Request & Response Validation • Authentication Testing • API Chaining • Negative Testing Performance Testing As a Certified JMeter Professional, I also help teams identify performance bottlenecks before they impact production. ✔ Load Testing ✔ Performance Testing ✔ Basic Stress Testing ✔ Performance Analysis Salesforce Commerce Cloud (SFCC) One of my strengths is hands-on experience testing Salesforce Commerce Cloud applications. Beyond QA, I've worked extensively within SFCC Business Manager, including validating: • Products • Categories • Promotions & Discounts • Coupons • Orders • Customer Accounts • Autoships • Scheduled Jobs This business knowledge allows me to test complete eCommerce workflows instead of isolated features. 🌐 Products & Platforms I've Tested • SaaS Applications • Salesforce Commerce Cloud (SFCC) • E-commerce Platforms • Web Applications • Mobile Applications • AI-powered Applications • Healthcare Products • Business Applications • Payment Gateways (Stripe, PayPal & Razorpay) • Analytics Implementations (GA4 & Mixpanel) 🛠️ Tools & Technologies Playwright • Python • Pytest • JMeter • Postman • REST APIs • SQL • GitHub • GitHub Actions • Jira • Confluence • BrowserStack • SFCC Business Manager • Swagger • Allure Reports • Agile Scrum 💡 Why Clients Choose Me Many QA engineers can execute test cases. I focus on understanding your product, your users, and your release goals before I start testing. That means I don't just report bugs—I help identify product risks, improve testing coverage, and build quality into your development process. My background as both a QA Engineer and Technical Project Manager / Scrum Master helps me communicate effectively with developers, product managers, designers, and stakeholders while keeping quality aligned with business priorities. Clients appreciate that I: ✅ Think like an end user ✅ Communicate clearly with technical and non-technical teams ✅ Write detailed, actionable bug reports ✅ Build automation that is maintainable—not just scripts that work once ✅ Understand Agile development and release cycles ✅ Take ownership instead of waiting for instructions 🤝 Let's Build Better Software Together Whether you need manual testing, Playwright automation, API validation, Salesforce Commerce Cloud testing, performance testing, or ongoing QA support, I'd be happy to help. Feel free to send me a message—even if you're still planning your project. I'm always happy to discuss the best approach before you commit.

I’ve been writing code long enough to remember when BASIC felt like magic and when a “debugger” was mostly your own frustration. Across four decades, tech has changed faster than hairstyles, but I’ve happily kept both up to date. My coding journey, decade by decade: - 1980s: BASIC (my first love ❤️) and a bit of C - when computers were loud, slow, and beautiful - 1990s: Pascal, Cobol, C++ - the era of serious programming and questionable UI design - 2000s: PHP + MySQL - building the early web one spaghetti script at a time - 2010s: Java and JavaScript - enterprise on one side, wild west on the other - 2020s: Node.js, React, Solidity, Python — AI, blockchain, automations, and everything in between Along the way, I realized I don’t just like building software, I like building teams, systems, and processes that actually work. So I spent the last years mixing: - Project & Product Management across IT and SaaS - International Development projects (where "deadline flexibility" is a lifestyle) - Banking & fintech (where deadlines stop being flexible) - Academia, mentoring, research and development And yes… the real mining industry - not crypto mining, actual mining with rocks, helmets, and very serious engineers... Today I’m a hybrid: 🔧 Engineer by instinct 📊 Product/Project Lead by experience 🌍 International collaborator by habit 🤖 Automation & AI enthusiast by passion If it involves solving problems, building something new, or turning chaos into a process - I’m probably interested.

𝗜𝘀 𝘆𝗼𝘂𝗿 𝗽𝗮𝘆𝗺𝗲𝗻𝘁 𝘀𝘆𝘀𝘁𝗲𝗺 𝗰𝗼𝘀𝘁𝗶𝗻𝗴 𝘆𝗼𝘂 𝗺𝗼𝗻𝗲𝘆 𝗮𝗻𝗱 𝗰𝗮𝘂𝘀𝗶𝗻𝗴 𝘀𝗹𝗲𝗲𝗽𝗹𝗲𝘀𝘀 𝗻𝗶𝗴𝗵𝘁𝘀? Let’s turn that stress into success. With over 20 years of experience as a seasoned FinTech leader and Global CTO specializing in 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗚𝗮𝘁𝗲𝘄𝗮𝘆 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻, 𝗔𝗣𝗜 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻, and 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴, a proven track record awaits you. Payment systems have been built and optimized to not only meet today's demands but also scale with your business tomorrow—delivering over 𝗨𝗦𝗗 𝟮𝟬𝗠 𝗶𝗻 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗳𝗼𝗿 𝟭𝟬+ 𝗰𝗼𝗺𝗽𝗮𝗻𝗶𝗲𝘀 and powering 200+ successful app launches worldwide. 𝗪𝗵𝗮𝘁 𝗜 𝗕𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝗧𝗮𝗯𝗹𝗲: 𝟭. 𝗘𝘅𝗽𝗲𝗿𝘁 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗜𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻𝘀: Mastery in integrating 𝗦𝘁𝗿𝗶𝗽𝗲, 𝗦𝘁𝗿𝗶𝗽𝗲 𝗖𝗼𝗻𝗻𝗲𝗰𝘁, and other payment gateway APIs, ensuring secure, efficient, and scalable payment systems. 𝟮. 𝗦𝘂𝗯𝘀𝗰𝗿𝗶𝗽𝘁𝗶𝗼𝗻 & 𝗧𝗿𝗮𝗻𝘀𝗮𝗰𝘁𝗶𝗼𝗻 𝗟𝗼𝗴𝗶𝗰: Proven expertise in handling recurring payments, multi-invoice payments, partial payments, and complex scenarios like payment failures, refunds, and voiding transactions. 3. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 & 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆: Adept at leading cross-functional teams, communicating with C-level executives, and transforming technical challenges into robust, revenue-generating solutions. 𝟰. 𝗛𝗮𝗻𝗱𝘀-𝗢𝗻 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲: Whether you’re dealing with broken software systems or planning a complete digital transformation, startups and enterprises alike have seen at least a 𝟭𝟬% 𝗶𝗺𝗽𝗿𝗼𝘃𝗲𝗺𝗲𝗻𝘁 𝗶𝗻 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗮𝗻𝗱 𝗽𝗿𝗼𝗳𝗶𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆 through these solutions. 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗘𝘅𝗰𝗲𝗹𝗹𝗲𝗻𝗰𝗲 𝗶𝗻 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗣𝗿𝗼𝗰𝗲𝘀𝘀𝗶𝗻𝗴: Leveraging cutting-edge payment processing protocols — 𝗣𝗖𝗜-𝗗𝗦𝗦 𝗰𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲, 𝘁𝗼𝗸𝗲𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻, 𝗲𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱 𝗲𝗻𝗰𝗿𝘆𝗽𝘁𝗶𝗼𝗻, and 𝟯𝗗 𝗦𝗲𝗰𝘂𝗿𝗲 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻𝘀 — ensures sensitive data is safeguarded and fraud risks are mitigated. Expertise in configuring 𝗣𝗮𝘆𝗺𝗲𝗻𝘁 𝗜𝗻𝘁𝗲𝗻𝘁𝘀, 𝗦𝗲𝘁𝘂𝗽 𝗜𝗻𝘁𝗲𝗻𝘁𝘀, and utilizing 𝘄𝗲𝗯𝗵𝗼𝗼𝗸𝘀 for real-time event handling optimizes 𝗦𝗖𝗔 flows, manages decline handling and chargebacks, and ensures seamless reconciliation across multiple payment channels. A deep understanding of card network rules, risk management strategies, and automated dunning processes guarantees that payment operations remain both resilient and highly efficient. 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲 𝗶𝗻 𝗜𝗻-𝗔𝗽𝗽 𝗣𝘂𝗿𝗰𝗵𝗮𝘀𝗲 𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴: Extensive experience with 𝗶𝗻-𝗮𝗽𝗽 𝗽𝘂𝗿𝗰𝗵𝗮𝘀𝗲 systems on both 𝗚𝗼𝗼𝗴𝗹𝗲 𝗣𝗹𝗮𝘆 and 𝗔𝗽𝗽𝗹𝗲 𝗔𝗽𝗽 𝗦𝘁𝗼𝗿𝗲 platforms complements robust payment gateway integrations. Successfully blending these in-app purchase mechanisms with 𝗦𝘁𝗿𝗶𝗽𝗲 creates a unified payment ecosystem that supports subscriptions, one-time purchases, and cross-platform transactions. Notable projects include 𝗦𝘁𝗿𝗲𝗮𝗺𝗶𝗹𝘆 and 𝗕𝗿𝗮𝗶𝗻𝗧𝗮𝗽, where in-app purchase flows were seamlessly integrated with backend payment processing to optimize revenue and enhance user experience. 𝗛𝗶𝗴𝗵𝗹𝗶𝗴𝗵𝘁𝘀: 𝟭. 𝗚𝗹𝗼𝗯𝗮𝗹 𝗜𝗺𝗽𝗮𝗰𝘁: Solutions delivered have scaled workforces and revenues — streamlining processes and reducing monthly costs dramatically (e.g., cutting costs from $𝟭𝟲𝟬,𝟬𝟬𝟬 𝘁𝗼 $𝟱𝟬,𝟬𝟬𝟬). 𝟮. 𝗥𝗲𝘀𝘂𝗹𝘁𝘀-𝗗𝗿𝗶𝘃𝗲𝗻: Engagements have doubled revenue for companies like 𝗕𝗿𝗮𝗶𝗻𝗧𝗮𝗽 and contributed to a 𝟵𝟵.𝟲% 𝗰𝗿𝗮𝘀𝗵-𝗳𝗿𝗲𝗲 𝗿𝗮𝘁𝗲, leading to over 𝟭𝟬,𝟬𝟬𝟬 𝗱𝗼𝘄𝗻𝗹𝗼𝗮𝗱𝘀 and high user ratings. 𝟯. 𝗜𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻 & 𝗔𝗴𝗶𝗹𝗶𝘁𝘆: Continuously integrating the latest tools—from 𝗔𝗜 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗶𝗼𝗻𝘀 like ChatGPT and DeepSeek to advanced mobile app development frameworks — ensures clients remain ahead of the curve. 𝗖𝗼𝗺𝗽𝗹𝗶𝗮𝗻𝗰𝗲 & 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆: PCI-DSS | SOC2 | HIPAA | GDPR 𝗪𝗵𝘆 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 𝗠𝗲? Partner with an expert who delivers tangible results, allowing you to focus on business growth. If you're ready to stop wrestling with payment integration issues and start experiencing streamlined, profitable operations, let's connect. Book a Consultation Today.

𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗻𝗴 𝗣𝗿𝗲𝗰𝗶𝘀𝗶𝗼𝗻, 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆, 𝗮𝗻𝗱 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗳𝗼𝗿 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗮𝗻𝗱 𝗜𝗧 𝗣𝗿𝗼𝗷𝗲𝗰𝘁𝘀 𝗮𝗻𝗱 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝘀 🚀 With 𝟳+ 𝘆𝗲𝗮𝗿𝘀 𝗼𝗳 𝗽𝗿𝗼𝘃𝗲𝗻 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 in 𝗔𝗴𝗶𝗹𝗲 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁, 𝗮𝗻𝗱 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗢𝘄𝗻𝗲𝗿𝘀𝗵𝗶𝗽, I bridge the gap between stakeholders, development teams, and end-users to deliver high-impact solutions. My expertise ensures that projects are delivered on time and within budget, and aligned with business goals and customer needs. I specialize in aligning product strategy, technical execution, and go-to-market initiatives to ensure that projects are delivered on time, within budget, and are aligned with business goals and customer needs. 🔍 𝗖𝗼𝗿𝗲 𝗘𝘅𝗽𝗲𝗿𝘁𝗶𝘀𝗲: 📌 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: ✔️ Product Roadmap Development ✔️ Defining & Prioritizing Product Backlogs ✔️ Stakeholder Collaboration to Refine Vision ✔️ Feature Prioritization using Agile Best Practices ✔️ User Research & Competitor Analysis ✔️ Supporting Product Launch & Go-to-Market Alignment 📌 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗢𝘄𝗻𝗲𝗿 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: ✔️ Defining Clear User Stories with Acceptance Criteria ✔️ Sprint Planning & Backlog Grooming ✔️ Iterative Product Development (Scrum, Kanban) ✔️ Ensuring Maximum Value Delivery with Incremental Releases ✔️ Collaboration with UI/UX Teams for Seamless User Experience ✔️ Coordinating with marketing teams for feature launches and campaign readiness 📂 Documentation & Process Design - Product Strategy Decks & Roadmaps - Implementation Plans & MVP Scoping - User Journeys, Flowcharts, Wireframes - Jira Boards, Epics, User Stories, Technical Tickets 🛠 𝗧𝗼𝗼𝗹𝘀 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵 Jira · Trello · Notion · Figma · Lucidchart · Miro · ProductPlan · Confluence · MS Project · ClickUp 💼 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 𝗦𝗲𝗿𝘃𝗲𝗱 SaaS · AI · eLearning · HealthTech · FinTech · Marketplaces · Mobile Apps · Web Platforms 🌟 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗪𝗼𝗿𝗸 𝘄𝗶𝘁𝗵 𝗠𝗲 I bridge the technical with the tactical, ensuring fast-paced execution without compromising on the product vision. From startup MVPs to complex digital transformations, I deliver products that are scalable, user-centric, and strategically aligned. 📈 𝗟𝗲𝘁’𝘀 𝗕𝘂𝗶𝗹𝗱 𝗦𝗼𝗺𝗲𝘁𝗵𝗶𝗻𝗴 𝗘𝘅𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗮𝗹 Whether you're scaling a SaaS platform, launching an AI tool, or managing a global product rollout, I’ll help you turn ideas into market-leading solutions.

Turning ideas into successful products, one project at a time. 👋 Hi, I'm Sitara. A few years ago, I joined a social networking platform project that had a big vision but many moving parts. Different teams were involved, priorities kept changing, and there was always pressure to deliver more features. By bringing structure to the project, improving communication between stakeholders, and keeping everyone focused on the right priorities, we successfully delivered around 80% of the planned platform features and transformed the idea into a working product used by real users. Experiences like this are why I love what I do. For the past 6+ years, I have been helping businesses turn ideas into reality through Project Management, Product Management support, Business Analysis, and Quality Assurance. I enjoy being part of the entire journey, from understanding business goals and defining requirements to coordinating teams and testing the final product before launch. My approach is simple: understand the problem, create a clear plan, keep communication open, and focus on delivering quality results. In addition to Project Management, I have 3 years of hands on experience in Quality Assurance, testing websites, mobile applications, and software products to ensure they work as expected and provide a smooth user experience. Here's how I can help: • Project Management • Product Management Support • Business Analysis • Agile and Scrum Project Delivery • Quality Assurance and Manual Testing • Website Testing • Mobile App Testing • User Acceptance Testing (UAT) • Requirement Gathering and Documentation • Bug Tracking and Reporting • Jira and Trello Management Industries I have worked with: • ERP Systems • E Commerce • CRM Platforms • Real Estate • Business and Finance Applications Certifications: • Project Management Professional (PMP) • Certified Scrum Master (CSM) • Certified AI Project Manager • Microsoft Certified Developer • Occupational Language Training in Project Management, Humber College Toronto When clients work with me, they are not just hiring someone to manage tasks or test software. They are working with someone who genuinely cares about the success of their product, pays attention to details, and stays committed from planning to delivery. If you have an idea, a product that needs improvement, or a project that needs strong leadership, I'd love to help make it a success.

Agile PMO | IT & Digital Project Manager driving 30%+ Efficiency Gains | Agile & Scrum Expert | Business Analyst | ClickUp & Jira Automation | UML & System Design | AI Strategy | 5.0⭐ Rated Looking to increase your team’s productivity? I’ve helped teams improve their efficiency by 30% and reduce project timelines by 25%. As an Agile Project Manager and Business Analyst, I focus on strategies that pay off! A Certified Business Analyst & Project Manager with 3 years of experience delivering results for global clients. I help businesses define, structure, and execute their software projects with clarity, documentation excellence, and strategic planning. Whether it’s a startup MVP or an enterprise system, I’ll guide your product from ideation to execution. In roles such as Business Analyst, Scrum Master, Project Manager, and Product Owner, I’ve contributed to over 300 industrial projects. I continuously update my skills to stay current with evolving technologies and tools, leveraging my adaptability and quick learning to deliver optimal solutions. What sets me apart: I combine technical precision with business understanding, ensuring deliverables that not only meet requirements but also drive tangible business outcomes. 🖥️ Business Analysis Expertise ✔️ Requirements Elicitation, Analysis, & Stakeholder Management ✔️ Process Modeling & Reengineering ✔️ Agile User Stories, Personas, Acceptance Criteria ✔️ Use Case Scenarios, Journey Mapping ✔️ Feasibility Reports, Market Research, SWOT Analysis ✔️ Gap Analysis, Risk & Impact Assessments 🖥️ Project Management Skills ✔️ Agile & Waterfall Project Management ✔️ Digital & Software Project Planning ✔️ Work Breakdown Structure (WBS), Gantt Charts, Budgeting ✔️ Strategic Roadmaps, Timelines, Resource Allocation ✔️ Sprint Planning, Scrum Ceremonies, Retrospectives ✔️ Cross-Functional Team Coordination 🖥️ Documents Related to Software Development: ✔️ SRS Document ✔️ BRD (Business Requirements Document) ✔️ FRD (Functional Requirements Document) ✔️ FSD (Functional Specifications Document) ✔️ SDD (Software Design Document) ✔️ Software Test Plan Document ✔️ Software Project Plan Document ✔️ Software Project Estimations Summary Document ✔️ System Technical Analysis Report ✔️ System Technical Requirements Document ✔️ System Use Case Document ✔️ Agile User Stories ✔️ Software Development Project Report ✔️ Product Reports ✔️ Research Documentation 🖥️ Process Modeling & Diagrams ✔️ BPMN, UML, DFD, ERD ✔️ Use Case Diagrams, Sequence Diagrams ✔️ User Flow & Process Diagrams ✔️ Wireframes & Prototypes (Figma) ✔️ System Architecture Diagrams 🖥️ Tools I Master ✔️ Project & Collaboration: Jira, ClickUp, Trello, Asana, Monday.com, Notion, MS Project, Slack, Teams ✔️Documentation & Writing: Confluence, MS Word, Google Docs, Clickup Docs ✔️ Diagrams & Visualization: Lucidchart, Draw.io, Miro, Visio, Figma, Visual Paradigm Sample Projects ✔ Developed full documentation suite for a Government Water Monitoring System ✔ Designed 3 SaaS systems (CRM, Website Builder, Inventory) from wireframe to deployment ✔ QA & testing performed for web and app project. ✔ Delivered 150+ reports, plans, and diagrams with ISO & IEEE compliance My clients value my clear communication, flexible availability, and organized workflow that keeps every project on track and every stakeholder informed. Let's create structure, clarity, and success for your next project. I promise exceptional outcomes within your timeline and budget. 𝐊𝐄𝐘𝐖𝐎𝐑𝐃S Software Project Manager (PM), Software Business Analyst (BA), Software Quality Assurance (SQA), Product Owner (PO), Business Architect, Product Manager, Technical Writer, Expert PM, Technical Project Manager, Business Analysis, QA Engineer, Jira Expert, Confluence, Asana Expert, Trello Guru, Monday.com Expert, Documentation Expert, Notion Expert, ClickUp Expert, Integration Expert, Automation, Dashboard Configuration Expert, SRS Expert, User story Writer, Workflow Expert, Diagrams Expert, Requirement Document Expert, Agile Software Project Manager, Scrum Master, Agile Project Management, Kanban Framework, System Requirement Specifications (SRS), Functional, Requirement Specifications (FRS), Highly Experienced, Zoom, Google Doc, Slack, MS Project, MS Teams, Microsoft Expert.Project Management Planners, Software Project Management Plan, ClickUp Project Manager and Maintainer, Project and Task Management, Configuring Jira Application, Jira Set Up Configuration, User Stories, Prototyping