Hi, I’m Paym — a systems thinker and builder with over 10 years of experience leading complex software and app projects, scaling operations, and launching digital platforms across SaaS, telehealth, fintech, and AI. FounderOS: I help early stage startups, mid-tier and established architect scalable software development and backend systems for onboarding, operations, growth, and investor readiness. Think of it as your second brain, designed, automated, and ready to scale. I’m a PMP certified Product & Project Manager fluent in agile, technical specs, no code ops, API integrations, automation tools, and full cross functional delivery. I work directly with founders, CTOs, and remote teams to: - Build internal systems (Jira , Conflunece , Notion, Airtable, Zapier, ClickUp, Softr, Retool, etc) - Streamline onboarding, CRM, hiring, and async workflows - Bridge product, tech, and business - Draft clear BRDs, PRDs, and GTM plans - Oversee delivery across design, dev, QA, and launch - Align investor needs with product & team execution Why Me? - I don’t just “manage” — I co architect systems. - I’m business savvy and tech literate. I provide assistance with both deployment and ongoing support - I turn complexity into clarity and deliver repeatable outcomes. - I help you scale not just your product — but your thinking. Key Strengths • Product & Project Strategy • Agile Planning (Scrum, Kanban, SAFe) • Roadmaps, Sprints, & Dev Team Oversight • Documentation: BRD / PRD / SRS / Use Cases / Test Plans • No code Ops (n8n, Zapier, Make, Airtable, Notion, ClickUp) • Internal tooling & systems architecture • Investor facing decks & GTM prep • Cross functional stakeholder alignment • Growth workflows & data infra (Segment, GA, Mixpanel) ⸻ Tools I Use • Project Management: ClickUp, Notion, Jira, Asana • Automation: Zapier, Make, n8n • Docs & Specs: Confluence, Whimsical, Miro, Loom • Dev Collaboration: GitHub, Figma, Slack, Linear • Startup Stack: Airtable, Softr, Tally, Google Suite, Retool ⸻ Industries SaaS | HealthTech | Fintech | AI | Web3 | EdTech | Ops Consulting

Product and technology leader with 25+ years of experience building software products, scaling organizations, and leading digital transformation initiatives across SaaS, GovTech, iGaming, Media, Customer Engagement, and Enterprise Software. Track record of helping startups, software companies, and public-sector organizations transform business ideas into successful software products through product strategy, customer discovery, roadmap planning, organizational development, and Agile delivery. Combines expertise in Product Management, Project Management, Business Analysis, Operations Management, and Entrepreneurship. 🏠︎ 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗥: 𝗙𝗿𝗮𝗰𝘁𝗶𝗼𝗻𝗮𝗹 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗠𝗮𝗻𝗮𝗴𝗲𝗿 | 𝗥𝗼𝗮𝗱𝗺𝗮𝗽𝘀, 𝗠𝗩𝗣𝘀 & 𝗕𝗮𝗰𝗸𝗹𝗼𝗴𝘀 I work with startups as a fractional Product Manager to turn ideas into an executable product plan - roadmap → PRD/specs → backlog → releases - while keeping stakeholders aligned and engineering unblocked. I bring a rare blend: product leadership, deep delivery execution, and technical background. Over the past years, I've: - Planned/revised roadmaps for 25+ software products - Created 50+ functional specifications (UML use cases, detailed requirements, user stories) - Implemented 50+ backlogs in tools like Jira / Azure DevOps / TFS / Trello, and managed releases with distributed teams - Fractional PM retainer (5–15 hrs/week): discovery, prioritization, roadmap, stakeholder alignment - MVP definition release plan - Product execution support: backlog grooming, sprint goal alignment, demo discipline, slow delivery, I'll help you define the smallest set of features that creates value - and make sure it ships. 🏠︎ 𝗜𝗧 𝗣𝗥𝗢𝗝𝗘𝗖𝗧 𝗠𝗔𝗡𝗔𝗚𝗘𝗥: 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗥𝗲𝘀𝗰𝘂𝗲 & 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 𝗟𝗲𝗮𝗱 | 𝗧𝗲𝗰𝗵𝗻𝗶𝗰𝗮𝗹 𝗣𝗠 𝗳𝗼𝗿 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲 𝗧𝗲𝗮𝗺𝘀 What I do - Fractional delivery Leader: sprint leadership, execution rhythm, release planning, team coordination, stakeholder updates, metrics, continuous imtimeline reset, governance and reporting, "get to a shippable plan." - Execution Systems: Jira/Azure DevOps setup & cleanup, workflows, dashboards, sprint templates, Definition of Ready/Done, RAID logs. Why clients hire me - Strong technical fluency (I can speak dev/architect and business) - great for startups without a strong CTO layer. - I take full ownership: budget/time/resources/quality, not just "running meetings". - Proven impact examples: built Jira/Confluence, Azure DevOps/SharePoint corporate tooling; improved efficiency by ~25%; delivered a sports betting solution that increased customer revenue. Tools I'm comfortable with: Jira, Confluence, Azure DevOps, SharePoint, Trello, Notion, ClickUp, MS Teams, Slack. 🏠︎ 𝗜𝗧 𝗕𝗨𝗦𝗜𝗡𝗘𝗦𝗦 𝗔𝗡𝗔𝗟𝗬𝗦𝗧: 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗔𝗻𝗮𝗹𝘆𝘀𝘁 + 𝗦𝘆𝘀𝘁𝗲𝗺 𝗗𝗲𝘀𝗶𝗴𝗻 | 𝗣𝗥𝗗𝘀, 𝗦𝗽𝗲𝗰𝘀, 𝗨𝗠𝗟/𝗕𝗣𝗠𝗡 When software projects fail, it's usually not because of code - it's because of unclear requirements and missing alignment. I help startups and teams turn messy ideas into buildable specifications. I'm a Business Analyst (Requirements Specialist) with 21+ years in the software industry, focused on translating business needs into actionable, bite-sized specs for stakeholders, developers, and testers. What I deliver: - PRDs / functional specs - User stories + acceptance criteria (Definition of Ready) - Process models (BPMN), use cases (UML), workflow diagrams - System design docs (high-level architecture, integrations, data flows) - Backlog shaping for Jiras and translating needs into specifications, and I've sketched processes/workflows (and even UIs) for 20+ apps. - Business domains and Industries: Software development, Business Registry, Public Registry, eGaming (Sportsbook), Music Industry, Digital Content Creation, ERP, and other business apps. If you want your team to move faster, reduce rework, and stop "building the wrong thing," this profile is for you. 🏠︎ 𝗧𝗘𝗖𝗛𝗡𝗜𝗖𝗔𝗟 𝗕𝗔𝗖𝗞𝗚𝗥𝗢𝗨𝗡𝗗 I've been a developer for the first half of my career, using mainly the .NET Framework, ASP.NET, C#, and MS SQL (T-SQL). Lately, I have been using Google AI Studio for some simple landing pages. It helps me understand software development culture. 🏠︎ 𝗪𝗥𝗜𝗧𝗘𝗥 I write articles for ITuziast, Music Nonstop Today, and VBU Consulting, handling on-page SEO and creating a structure suitable for use as a source by popular LLMs. 𝗧𝗶𝗺𝗲 𝘇𝗼𝗻𝗲: Europe business hours preferred; periodic sync outside EU hours is ok.

You don't need a full-time CTO to get executive-level technical leadership. I step in as your Fractional CTO, VP/Director of Engineering, or Technical Product Lead — giving early-stage and scaling companies the strategic direction, team leadership, and delivery discipline they need, without the overhead of a full-time hire. With 20+ years spanning software engineering, ERP delivery, AI automation, and enterprise solution architecture, I've led teams across Pakistan, the UK, USA, and Australia — from government-scale platforms (ADB, FBR, PRAL) to SaaS products and AI-powered tools. What I bring to your business: Fractional CTO / Head of Engineering for companies under 100 people AI Automation strategy and implementation (n8n, Make, Vapi, Twilio, OpenAI) End-to-end product delivery — from scoping and architecture to launch ERP design, implementation, and digital transformation Cross-functional team building and remote team management Full-stack development oversight (.NET, PHP, web, mobile, cloud) Industries I've worked in: Healthcare, Government, Real Estate, Fintech, EdTech, Legal, E-Commerce, NGOs. I'm PMP Certified (since 2015), SCRUM Fundamentals Certified, and currently leading a technical delivery engagement for an ADB-funded health systems programme in Pakistan. If you need someone who can think at the boardroom level and still roll up their sleeves when it matters — let's talk.

As a Certified HubSpot Expert and Certified Scrum Master, I specialize in creating efficient, streamlined systems for businesses through HubSpot CRM, sales, marketing, CMS, and automations. With a strong background in Agile methodologies, I also offer expertise as a Product Owner, Project Manager, and Agile Coach to ensure successful project delivery and continuous improvement. My focus is on helping organizations grow and scale with structured, agile solutions and integrated HubSpot processes. Key Skills & Expertise HubSpot CRM Setup & Optimization ✅ Sales, Marketing, Service, and CMS customization ✅ HubSpot Automations and Integrations ✅ Streamlined processes for lead nurturing and reporting ✅ HubSpot Workflow and Pipeline Management ✅ Real-time Reporting & Data Analysis Agile Project Management ✅ Certified Scrum Master with practical experience ✅ Leading Agile transformations and coaching teams ✅ Product backlog creation and prioritization ✅ Sprint planning, stand-ups, and retrospectives ✅ Facilitating cross-functional collaboration Project Ownership & Leadership ✅ Agile Product Owner for continuous feature development ✅ Full project lifecycle management from initiation to closure ✅ Scope, timeline, and resource management ✅ Client communication and stakeholder engagement How I Can Help Your Business HubSpot Expertise: Whether you need a CRM setup, automation workflows, or integration with other tools, I’ll tailor HubSpot to your business needs and scale it as you grow. Agile Transformation: Help your teams adopt Agile practices, improve productivity, and meet your project goals efficiently. End-to-End Project Management: From managing product backlogs to ensuring successful sprint execution, I oversee all phases of the project lifecycle. Customized Solutions: I work with your team to design and implement customized solutions, ensuring smooth processes and clear communication at every step.

I am a PMP-certified Project Manager and Technical Program Manager (TPM) with strong hands-on experience delivering AI-driven, automation, and data-intensive projects in fast-paced startup and enterprise environments. I specialize in bridging the gap between business, engineering, and AI teams—turning complex ideas into structured execution plans and reliable delivery. Over the years, I’ve managed AI/ML initiatives, automation workflows, SaaS platforms, and digital transformation programs, ensuring projects move from concept to production smoothly, on time, and with measurable impact. 🔹 What Makes Me Different Unlike traditional project managers, I understand how AI products are built, trained, tested, and deployed—so I don’t just “track tasks,” I drive outcomes. I have experience working with: AI & ML product teams Data engineers, backend & frontend developers Automation & workflow systems Cross-functional global teams (remote & distributed) 🚀 My Core Expertise AI & Technical Program Management AI/ML project coordination & delivery AI feature rollouts, integrations & automation workflows Technical roadmap planning & dependency management Working closely with engineering on feasibility & timelines Agile & Scrum Leadership Scrum Master for high-performing Agile teams Sprint planning, daily stand-ups, reviews & retrospectives Backlog grooming & release planning Kanban & hybrid Agile frameworks Execution & Stakeholder Management End-to-end project lifecycle ownership Risk, scope & dependency management Clear communication with founders, clients & leadership Status reporting & executive dashboards Tools & Platforms Jira, Confluence, ClickUp, Asana, Trello Agile boards, roadmaps & sprint metrics Documentation, SOPs & process optimization ✅ Why Clients Hire Me ✔ PMP-certified with strong process + execution discipline ✔ TPM mindset — I think systems, dependencies, and scale ✔ AI-aware PM — I understand how modern AI products actually work ✔ Calm, structured, and proactive communicator ✔ Focused on delivery, not just documentation If you need someone who can own complex AI or technical projects, coordinate teams, and deliver results without chaos, I’m the person you want on your side. Let’s talk and see how I can help your project succeed.

📣 Certified Atlassian Administrator for Jira Data Center, Cloud, (ACP-100 & ACP-120) and AWS Cloud practitioner. 📣 Top-rated Plus freelancer on Upwork for the Last 5 years with 6800+ hours of success I have helped 200+ teams globally, including Fortune 500, to streamline their IT Backend operations and drive digital transformation in business so they can focus on their business growth. I work with companies struggling with 🌟 Atlassian Stack: Administration, Consultation, Migration, and Integration with current tools 🌟 Jira: Workflows, Dashboards, Project configurations, 🌟 Jira Service Management: Helpdesk Portals, SLA Configuration, and ITSM implementation. 🌟 AWS: Administration, DevOps, Cost optimization, and IAM. 🌟 Windows and Linux Server Management. 🌟 MDM Solutions: Microsoft Intune, Jamf, and Manage Engine Desktop Central. 🌟 Patch management: Vulnerability management and automation using Qualys, SSM, and Ansible 🌟 IAM: Okta Administration, Adaxes, Microsoft EntraID (Azure AD), Active Directory, and LDAP. From Chaos to Clarity, I believe in taking ownership so that you can focus on your business without having stress about backend digital operations with a touch of speedy deliveries and hands-on support. 🏆 Followings are reviews from my clients I worked with, explaining the SME and value I bring to the work. “Ahmed's leadership in migrating Jira from on-prem to the cloud was marked by his comprehensive knowledge of the platform. He ensured a smooth transition and provided our team with in-depth training on the Atlassian stack.” Another one for IT operations, "Ahmed was delivering on time and was proactive. He raised concerns and suggested improvements along the way. We will work with him in the future. Strong recommendation.” 📩 Don’t let IT headaches overwhelm you. Message me, and I’ll handle the tech so you can focus on what matters the most: growing your business.

I offer a lean yet highly involved approach to software development, helping you build high-quality software without the frictions and costs associated with traditional software agencies or the hassle and risk of hiring. By sourcing top-tier design and development talent, I ensure your project stays within budget while meeting all your requirements. My method is the most efficient and cost-effective way to bring your software vision to life. As a seasoned Product & QA Manager, I excel in transforming stakeholder needs into successful software solutions. With a strong background in stakeholder management and requirements elicitation, I bring clarity and vision to every project. My expertise spans the entire product lifecycle, including detailed requirement gathering, breaking down tasks for development, and ensuring seamless collaboration with design and development teams. I specialize in setting up robust QA processes, developing comprehensive documentation and test plans, and managing ongoing development through Agile and other frameworks. My analytical skills drive KPI analysis, user adoption studies, and business intelligence data analysis to continuously improve software performance. I also conduct A/B tests, user interviews, and usability testing to refine products based on real-world feedback.

Hi, I’m Shaheen – a problem solver with 14+ years of experience in Product & Project Management and Full-Stack Development. Whether you need a scalable digital product, a high-performing web solution, or an Agile-driven project execution, I’ve got you covered! What I Bring to the Table: 🎯 Product & Project Leadership – From idea to launch, ensuring seamless execution. 🛠 Full-Stack Web Development – Custom solutions in PHP, Laravel, WordPress, Shopify, and API integrations. 🚀 SaaS, AI & Data-Driven Insights – Optimizing decision-making and boosting ROI. 📊 Agile & Process Optimization – Enabling teams to work smarter, not harder. 💡 Business-Centric Approach – I don’t just build; I solve business challenges! Key Wins: ✅ Led $200M+ IoT & AI-driven product development. ✅ Scaled eCommerce sales by 25% through UX improvements. ✅ Delivered custom Laravel, WordPress & Shopify solutions that drove $100K+ monthly revenue. ✅ Designed data solutions that saved businesses thousands of dollars. I bring the technical expertise of a full-stack developer and the strategic mindset of a product manager, making me an ideal partner for your next project. 📩 Let’s discuss how I can help bring your vision to life!

Most companies scale faster than their technology can keep up. I bridge that gap. I'm a hands-on Technical Program & Product Manager, Back-End Developer, and Systems Lead who specializes in digital and business transformation — helping growing companies stabilize overloaded tech environments and reshape how their teams actually operate. Whether it's a global ERP rollout, a CRM rebuild, an HRIS implementation, a Contract Management System overhaul, a cloud migration, a Web/App/CMS migration and buildout, or a messy Jira environment, my focus is the same: establish a high-velocity rhythm, make delivery predictable — and actually ship. I specialize in digital and business transformation — the kind where the technology is only half the story, and changing how people work is the other half. What makes me different is that I don't just "manage." I work directly with business stakeholders to define requirements, shape vision, prioritize roadmaps, and translate ambiguity into build-ready specifications. Then I stay close to execution — configuring workflows, mapping data, reviewing pull requests, validating integrations, and sometimes writing code when it makes sense. I work across: • Product & Delivery Lifecycle: Requirements gathering, user stories, roadmap prioritization, and managing the handoff between stakeholders and engineering teams. • Agile & Scrum Leadership: Designing intake models, sprint planning, release management, and clearing bottlenecks to ensure predictable shipping cycles. • System & Workflow Architecture: Configuring Jira and ServiceNow for maximum team efficiency and designing the "plumbing" behind complex API integrations. • Digital Transformation & Business Process Redesign: Leading organizational change alongside technology rollouts — so adoption sticks and teams don't revert to old habits six months later. • Enterprise Platforms & Systems: Deep execution experience across ERP, CRM, HRIS, and Contract Management Systems — including NetSuite, Salesforce, Dynamics 365, HubSpot, Workday, Evisort, and DocuSign CLM — as well as large-scale data migrations where getting it wrong wasn't an option. I've spent two decades embedded with both executives and engineers, which means I know where projects actually break down — unclear requirements, bad prioritization, fragile integrations, and poor handoffs between product and engineering. I don't add management layers. I remove friction. If you need someone who will define it, configure it, and help your team build it — let's talk.

**Agile Delivery Manager / Senior Technical Program Manager** Results-oriented **Agile Delivery Manager / Senior Technical Program Manager** with extensive experience leading complex, multi-stakeholder technology initiatives across healthcare, government, and utilities. I specialize in **client-facing program leadership**, bridging business and technology through proactive communication, structured delivery governance, and a servant-leadership mindset that empowers teams to deliver high-impact outcomes. With deep experience managing **ERP modernization (Infor Lawson, IBM Maximo)** and **cloud transformation (AWS, hybrid infrastructure)**, I excel at aligning engineering execution with business strategy. My approach combines stakeholder alignment, Agile delivery discipline, and cross-functional orchestration to ensure transparency, predictability, and measurable value. I also bring **AI and automation exposure**, having worked on **AI-enabled data automation, RPA integration (Blue Prism, MuleSoft)**, and analytics-driven decision-making in healthcare environments. Complementing this hands-on experience, I have pursued **advanced AI/ML training** focused on applied generative AI, LangChain orchestration, and Python-based automation frameworks. **Core Strengths:** * **Client & Stakeholder Management** – Skilled in executive communication, expectation setting, and translating technical delivery into business outcomes. * **Program Delivery Leadership** – Manage enterprise-scale Agile programs with structured planning, risk tracking, and KPI-driven governance. * **ERP & System Integration** – Directed Infor Lawson and IBM Maximo modernization projects, integrating financial, HR, and asset workflows. * **AI & Automation** – Applied AI and RPA for process optimization, workflow automation, and predictive insights in healthcare settings. * **Cloud & DevOps** – Led AWS migrations, CI/CD automation, and observability improvements across 13+ SDLC environments. * **Team Enablement** – Foster collaborative, accountable, and quality-driven cultures across distributed engineering and product teams.