Struggling with Math or Physics? I help students build strong foundations, understand difficult concepts, and improve exam performance through clear, structured, step-by-step teaching. I’m an experienced online Math and Physics tutor, supporting students from upper primary to university level. My focus is on concept clarity, logical problem-solving, and exam readiness, not memorisation. What I teach: Mathematics: Algebra, Calculus, Statistics Physics: Mechanics and core physics concepts Exams & Curricula Supported: GCSE / IGCSE A-Level IB (International Baccalaureate) My teaching approach: Clear explanations using simple language Concept-first teaching, followed by application Guided practice with exam-style questions Patient, supportive, and results-oriented I use modern online tools to deliver interactive and effective lessons, adapting each session to the student’s learning style and academic goals. If you’re looking for a focused Math & Physics tutor who prioritises understanding and results, I’d be glad to help you succeed.

Most customers don’t actually leave because of one bad experience. They leave because small frustrations keep repeating, delayed responses, unclear updates, unresolved issues, poor communication, or simply feeling ignored during the process. That’s why I approach customer support as more than just answering messages. I focus on understanding what’s actually causing the frustration, resolving issues clearly, and making sure customers feel informed throughout the process instead of being left confused or uncertain. I work across both customer support and technical support environments, including: • E-commerce support • Customer retention workflows • Technical troubleshooting • CRM documentation and ticket handling • Email and chat support • Customer follow-ups and communication I’m experienced with structured support workflows using tools like HubSpot, Notion, Shopify, and CRM systems to manage tickets, document investigations, track customer interactions, and maintain organized communication throughout resolution processes. One thing I value strongly in support environments is clarity, especially during stressful situations. Whether it’s a delayed shipment, a login issue, or a frustrated customer escalation, I believe communication and structured investigation play a huge role in how customers experience a business. Recently, I also created simulated technical support and e-commerce support workflow demonstrations to further showcase how I approach: • investigation • documentation • troubleshooting • customer communication • resolution management So if you’re looking for someone who can communicate professionally, think operationally, learn systems quickly, and handle support interactions with structure and attention to detail, I’d be happy to work with you.

Business Devolopment Specialist Executive Assistant I’ve worked in business development and executive assistant roles, mainly with startups targeting big corporate clients. I create qualified sales opportunities by researching markets and analyzing client needs, managing communications up to contract signing with C-suite and director-level executives. Alongside, I support senior executives with calendar management, travel, documents, and event planning. I also develop communication strategies for investors, build investment portfolios, and translate client feedback to improve trade services. Familiar with tools like Salesforce, LinkedIn Sales Navigator, Asana, Jira, and Excel, I’ve coordinated project documents across many locations. My background includes neuroscience research, software development education, and international English training, all helping me adapt quickly to diverse markets and cultures. Remote working in Shanghai sharpened my adaptability to different time zones and business environments.

Customer Success is more than answering customer questions, it's about helping customers achieve value quickly, building strong relationships, and creating experiences that lead to long-term retention. I help SaaS teams deliver exceptional customer experiences by supporting onboarding, driving product adoption, strengthening customer relationships, and identifying opportunities to improve customer engagement across the lifecycle. My background in SaaS Sales Development gives me a unique advantage in Customer Success. I learned how to uncover business goals, ask the right questions, build trust quickly, and communicate value clearly from the very first conversation. Today, I'm applying those same skills to Customer Success, where success is measured by customer outcomes, adoption, retention, and long-term growth. Alongside my professional experience, I've completed Customer Success training and built practical case studies focused on onboarding strategy, customer health monitoring, lifecycle management, renewal planning, and churn prevention. One of those projects involved designing a renewal recovery strategy for a healthcare SaaS account, including a stakeholder trust-rebuild plan, a customer success roadmap, and a revenue impact analysis to demonstrate the value of proactive customer engagement. How I can support your team ✔ Customer onboarding & implementation support ✔ Customer Success & relationship management ✔ Product adoption & customer engagement ✔ Customer health monitoring & churn-risk identification ✔ Customer lifecycle management ✔ Renewal support & expansion opportunity identification ✔ CRM management (HubSpot) & customer documentation ✔ Email, chat & customer communication ✔ Cross-functional collaboration with Sales, Product & Support teams Why work with me? I bring the commercial mindset of an SDR together with the customer-first mindset of Customer Success. I understand that great customer experiences don't happen by chance, they're built through proactive communication, thoughtful problem-solving, and a genuine commitment to helping customers succeed. Whether you need support onboarding new customers, improving adoption, strengthening customer relationships, or building a scalable customer experience, I'd love to help your team deliver measurable customer outcomes.

With 6+ years of experience as a C-Level Executive Assistant, Operations Manager, and Social Media Manager, I specialize in keeping leaders focused on growth while I handle the details. From managing inboxes, calendars, and travel to streamlining operations and building CRMs, I ensure businesses run smoothly and efficiently. 🚀 I’ve worked across real estate, healthcare, legal, e-commerce, and digital marketing, supporting CEOs, executives, and founders in high-pressure environments. Whether it’s setting up workflows in HubSpot, Zoho, or Monday.com, running logistics pipelines, or managing cross-functional teams, I thrive on turning chaos into clarity. 📈 On the marketing side, I’ve led campaigns across Instagram, Facebook, LinkedIn, and Twitter, built automation flows in ActiveCampaign, Mailchimp, and GoHighLevel, and created strategies that increased visibility, engagement, and leads. 💼 What sets me apart is my proactive, detail-oriented, and solutions-driven approach. I don’t just manage tasks — I build systems, optimize processes, and create value that helps executives save time and scale. 🌍 Fully equipped home office (500mbps internet + MacBook Pro), based in the Philippines, and easily aligned with US, Canadian, Australian, and UK time zones. Let’s connect — I’d love to help streamline your operations and free up your time to focus on growth!

PROFESSIONAL SKILLS: Communication Skills: Exhibits outstanding communication abilities across multiple platforms, including RingCentral, Aircall, Phone, Email, SMS, Skype, and WhatsApp. Skilled in active listening to ensure clear understanding and effective, tailored responses. Language Proficiency: Fluent in both English and Spanish, with full bilingual proficiency in speaking, reading, and writing. Call Center Expertise: Brings 18 years of extensive experience in call center operations. Proven track record of successfully managing teams, demonstrating strong leadership, operational efficiency, and organizational skills. Technical Proficiency: Proficient in Microsoft Excel, Outlook, and Word. Tech-savvy with a solid understanding of Customer Relationship Management (CRM) systems, including Salesforce, HubSpot, Apollo, ClickUp, Chat GPT, and Meta Business Suite (Facebook). Business Operations: Extensive experience in Business Process Outsourcing (BPO), with a strong focus on optimizing operational efficiency and streamlining workflows. Proficient in data entry and quality assurance, ensuring accuracy and consistency in process execution. Customer Service Excellence: Specialized in soft and hard collections, billing support, sales, and customer retention strategies. Proven ability to deliver exceptional service while maximizing customer satisfaction and business outcomes. Problem Solving and Efficiency: Skilled in managing escalations with a calm, solutions-focused approach. Known for being responsible, energetic, and efficient—consistently self-motivated and proactive in driving results and achieving goals. Specialized Knowledge: FDCPA certified, ensuring full compliance and professionalism in debt collection practices. Possesses in-depth knowledge of workout and foreclosure processes. Recognized for exceptional organizational skills and attention to detail.

I help property managers, real estate investors, and small business owners stay organized, fill vacancies faster, and manage day-to-day operations efficiently. With hands-on experience as a Leasing Coordinator and Virtual Assistant, I handle the details that keep your business running smoothly, from AppFolio guest card follow-ups and showing schedules to data entry, reporting, and email management. My focus is to ensure that no lead, task, or opportunity slips through the cracks, giving you more time to focus on growth while I take care of the details. Property Management & Leasing Support • Guest card follow-ups • Application processing and screening coordination • Marketing updates on AppFolio, Zillow, and Apartments.com. • Scheduling property showings and managing calendars General Admin & Data Entry Support • Email and calendar management • Data entry, reports, and document organization • Spreadsheet updates (Google Sheets, Excel) • CRM maintenance and lead tracking • File management and task coordination Tools I Use AppFolio | Google Workspace | Microsoft Teams | Canva | Basecamp | Slack | Zoom | DocuSign | Realm-X | CRM Systems | Excel | WordPress Why Clients Hire Me • Real Estate Focused: Experienced with leasing coordination, Fair Housing awareness, and tenant communication. • Tech-Savvy & Detail-Oriented: Fast learner, precise with data, and consistent with follow-ups. • Dependable & Organized: I keep your operations smooth and transparent, you’ll always know where things stand. Suppose you’re looking for a virtual assistant who understands both property management and admin operations. In that case, I’d love to help you save time, reduce stress, and deliver reliable support that scales with your business.

🎯 Onboarding & credentialing operations 🌍 Global candidate support (EMEA, NA, APAC) 🏥 Healthcare provider credentialing (verification, applications, compliance) 📋 Pre-boarding coordination & documentation management 🔍 Background check processing & compliance tracking ⚙️ High-volume recruitment operations support 🤝 Strong stakeholder communication & coordination 🧠 High attention to detail, organization, and process efficiency I focus on ensuring fast, accurate, and compliant hiring workflows, helping teams scale efficiently while providing a smooth candidate experience.

Experienced Virtual Assistant | Business Success Manager | Operations & Customer Service Specialist Hi I'm Ma. Lorie Fe Baritua, a results-driven Business Success Manager and Virtual Assistant with a strong background in sales, operations, and customer service. I have extensive experience in the private-label cosmetics industry, helping businesses drive sales growth, manage client relationships, and optimize operations. 🔹 My Expertise Includes: ✔ Sales & Business Development ✔ Customer Service & Client Relationship Management ✔ Business Operations & Process Improvement ✔ Private Label Cosmetics & Beauty Industry Insights ✔ Project Management & Team Coordination ✔ CRM, Data Management & Reporting 💡 How I Can Help You: With my expertise in sales strategy and business growth, I assist brands and entrepreneurs in boosting revenue, streamlining workflows, and enhancing customer satisfaction. Whether you need a sales-driven business manager, a customer service expert, or an organized virtual assistant, I’m here to provide top-tier support tailored to your needs. Let’s connect and take your business to the next level!

🌟 Welcome! 🌟 Let's Make Work Fun and Efficient Together! 🚀 Experienced Virtual Assistant & Education Support Specialist 📚 🔧 Proficient in Google Workspace, Microsoft Office, Trello, ClickUp, Zoom, Skype, Canva, CapCut, Filmora, Outlook (Microsoft 365) Let's Achieve Your Goals with a Smile! 😊