I help businesses manage operations, coordinate logistics, and keep everything running smoothly behind the scenes — especially in fast-paced environments. With 4+ years of experience in operations and reservations within the travel and logistics industry, I specialize in coordinating schedules, managing bookings, handling client communication, and ensuring seamless daily operations. Here’s how I can support your business: Operations coordination & workflow organization Scheduling and calendar management (including Calendly) Booking & reservations management Travel logistics & itinerary coordination Client communication Inbox management and follow-ups Data tracking (Google Sheets / Excel) In my previous roles, I’ve coordinated daily excursion logistics, worked with vendors and transportation teams, and handled real-time operational challenges, ensuring smooth service and high client satisfaction. I’m highly organized, proactive, and detail-oriented. I don’t just complete tasks, I think ahead, anticipate needs, and make sure nothing falls through the cracks. As a bilingual professional (English/Spanish), I communicate effectively with diverse clients and teams. If you're looking for someone who can support your operations, manage logistics, and bring structure to your business, I’d love to help.

Results-driven professional with an exceptionally diversified knowledge base. Started in the legal and recruiting fields assisting the head partners and eventually graduated to assist with complex litigation projects and placing C-Class Executives. Recruited into the executive suites; legal services; real estate and marine arenas driving business development; and marketing projects. Then most recently, I was drawn into tech on the software; pathogen detection, and pharmaceutical arenas driving timelines, teams, and deliverables. Regardless of what arena, I am passionate about being a servant leader to any project or team I am a part.

Dynamic and organized professional with a proactive mindset and strong attention to detail. Skilled in multitasking and team support, with experience in administrative and medical processes in International Organizations, as well as in-person and remote customer service.

Operations Manager with 8 years of experience leading teams of 300+ staff and 15 supervisors. Expertise in performance management, process optimization, and client relationship building. Delivered 20% efficiency gains and 10% cost reductions through continuous improvement initiatives. Proficient in CRM and collaboration tools including HubSpot, Slack, Zendesk, and Zoho. Immediately available for Operations Manager or Chief of Staff roles. Key Skills * Leadership * Team Management * Performance Management * Continous Improvement Operational Efficiency * Cost Reduction * Client Relationship Management * Strategic Planing & Execution Process Optimization * Quality Control * CRM & Collaborations Tools * Slack / Zoom / Google Drive * Zoho / Zendesk PandaDoc * Data-Driven Decision Making

Ready to stand out in the digital world? Let’s turn your virtual events and video strategy into your competitive advantage. 🚀 🏆Key Achievements🏆 ✨Produced Microsoft's Learn Live Web Series, reaching 10,000+ live attendees across YouTube. Help manage project end-to-end, from speaker logistics and tech rehearsals to live production, contributing to an increase in user engagement. ✨Produced a webcast for Suze Orman's financial wellness collaboration with HR.com, focusing on agenda strategy, event marketing, and customer engagement. ⚫️ Key Contributions: Increased lead generation by 15% through targeted email marketing campaigns and post- event follow-up strategies. ⚫️ Delivered a seamless webcast experience with moderation, technical, and content-related troubleshooting, contributing to a 97% satisfaction rate from attendees. ✨Developed and implemented a Framework (The M.O.V.E. Framework) used across multiple industries to drive a 40% increase in participant engagement during virtual and hybrid events. ✨Produced a high-performing virtual conference series for Microsoft, streaming to 50,000+ viewers globally in APAC, EMEA, and North America. Executed go-to-market campaigns that and improving viewer retention rates by through optimized event design and audience interaction. ✨Increased video content visibility for clients by 40% through strategic content marketing plans that integrated video production, live streams, and community-building tactics. ✨Consulted and produced events for BCG (Boston Consulting Group), American Express, and PwC, delivering complex virtual experiences with an average of 98% satisfaction rates from attendees. 🎥 My Services 🎥 Virtual Event Producer & Strategist - Using Zoom (Meeting, Webinar & Events), Teams, Meet, Webex, Streamyard, GotoWebinar, WebinarJam, ON24, YouTube, Linkedin Live & others Webinar Producer & Strategist - Using Zoom (Meeting, Webinar & Events), Teams, Meet, Webex, Streamyard, GotoWebinar, WebinarJam, ON24, YouTube, Linkedin Live & others Virtual Event & Webinar Moderator/Host - Using Zoom (Meeting, Webinar & Events), Teams, Meet, Webex, Streamyard, GotoWebinar, WebinarJam, ON24, Linkedin Live, YouTube & others Video Podcast Producer Virtual Workshop Facilitator & Producer Corporate Training Live-streaming Tech Setup Home / Office Video Studio Setup Live-streaming Producer A/V Technician for Virtual Events - Streamdeck, Rode equipment, OBS, Ecamm Live, vMix, Atem mini pro ISO, Atem Extreme Video Production & Editing 💡 Why Choose Me? 💡 Dynamic marketing professional with over 10 years of experience in major tech and digital media industries. Proven track record of working with Fortune 500 companies like Microsoft and Paul Mitchell Schools, producing high-impact virtual experiences that amplify brand visibility and drive revenue growth. Expert in building customer-centric marketing strategies, facilitating digital transformations, and leveraging video for enhanced customer engagement. I specialize in video marketing, virtual event production, and strategic live video experiences for Fortune 500 brands, non-profits, and high-profile individuals. 🎤 Speaking Engagements & Thought Leadership 🎤 Hubspot INBOUND Conference – Boston, MA Delivered a keynote on integrating video into the sales funnel, attended by over 2,000 sales and marketing professionals. ALT Summit – Palm Springs, CA Presented on “Brand Strategies for Instagram Stories & Video,” which contributed to an increase in social media conversions by 35% for participating brands. Social Media Marketing World "The world's largest social media conference" - San Diego, CA Topic: How to Grow Your Brand through Live-streaming Things that set me apart... ⏰ Fast response times ⏲ Quick turnaround on most projects 💼 You will get a well rounded, experienced professional in your corner fighting for your project 🤝I look forward to working with you. 👉 Your Next Step Ready to elevate your virtual presence and take your business to the next level? Let’s chat about how video can transform your virtual events and brand story. Ready to stand out in the digital world? Let’s turn your virtual events and video strategy into your competitive advantage. 🚀 📧 Message me here on Upwork to get started

Are you a real estate developer, architect, or contractor looking for reliable support with drafting, construction documentation, or project coordination? I can help. I'm a Licensed Civil Engineer with over 7 years of on-site project supervision experience and 2 years of virtual project coordination for construction and real estate development projects. I specialize in combining field knowledge with remote support to deliver high-quality, organized, and efficient results. Here’s what I can assist you with: 📐 2D drafting and basic plan creation in AutoCAD 📊 Excel spreadsheet creation, data entry, and construction reporting 📁 File formatting, document control, and site photo organization 📞 Communication and coordination via platforms like Nextiva 📋 Project task tracking and updates using Monday.com 🧱 Deep understanding of engineering workflows and construction phases I've worked closely with real estate developers and construction teams—both in the field and remotely—helping keep projects on schedule and well-documented from pre-construction to turnover. 🛠️ Tools & Software I Use: • AutoCAD – Drafting and plan revisions • Microsoft Office Suite – Excel, Word, Outlook • Monday.com – Project tracking and team coordination • Nextiva – Virtual communication and client follow-ups • Loom – Video reporting and walkthroughs • CompanyCam – Job site photo management and progress tracking With a strong foundation in engineering, field supervision experience, and modern virtual tools, I’m confident in delivering dependable support for your construction or real estate operations. 🎓 Licensed Civil Engineer 🧱 7 Years of On-Site Project Supervision 💻 2 Years of Virtual Project Coordination 🌎 Based in the Philippines | Available full-time or part-time 📐 Open to short- or long-term drafting, coordination, and virtual assistant roles Let’s connect and discuss how I can help your team manage projects more efficiently—on-site or remotely.

I'm a 10-year+ experienced technical engineer, who has vast knowledge regarding technical expertise and troubleshooting any software-related issues in the Computer, Network, Office 365, and Printer Industries. Highly skilled in Office 365, Windows Operating Systems, MAC Operating Systems, Network and Security, and Database Management. Skills: | Microsoft Office | Office365 | | AS400 System | SharePoint | | Team Management | Team Leadership | | Windows Operating Systems | Exchange Server | | Networking | Computer Hardware | | Outsourcing | Windows Remote Desktop | | Software Installation | Wireless Technology | | Print Management | Wireless Security | | Virtual Machines | Adept Problem-solver | | Customer Relations | Remote Technical Support | Experience: - 4 years Hewlett Packard Desktop Support Level 1 - 3 years of Microsoft Outlook Technical Support Level 1 and Level 2 - 5 years Windows Technical Support Software Representative Level 1 and Level 2 - 3 years Microsoft Technical Support Software Product Specialist - 3 years - Direct Office 365 Admin Support (Microsoft) - 3 years (Ongoing) - Managed Service Provider Support Engineer Connection: 100 MBPS Fiber Optic with 2 5G backup Modems 5 to 40 Mbps. Computers and Equipment: 1 Laptop, 16 Gb RAM with 1 monitor 1 i5 Laptop 16Gb RAM 5 - 6 hours battery life 2 Headsets with Noise Cancellation 24*7 Backup

I am an experienced Admin Assistant handling various tasks such as Email Management, calendar management, CRM management, data entry, basic bookkeeping, project coordination, customer support, social media moderator, personal assistant and medical billing. I am proficient in Trello, Active Campaign, Zoom, Google Calendar, Google applications, Canva, Microsoft applications, Xero, Survey Monkey, Lastpass, Eventbrite. I can demonstrate a high level of competency in creativity, spiritual maturity, initiative, resourcefulness, and follow-through. I Have efficient research and analytical skills. These experiences gave me a strong determination to work diligently to be an asset to the organization that I belong. I am in the process of learning, updating and upgrading my skills to be able to keep up with today's trends and needs of being a freelancer.

Professional Profile Medical doctor with experience in clinical rotations at Hospital Vicente Corral Moscoso and one year of rural service as a General Practitioner. Passionate about patient care, with strong skills in diagnosis, clinical management, and teamwork. Experienced in patient assessment, wound care, medical research, clinical case analysis, and health promotion.

I help coaches and course creators improve customer onboarding and client retention using GoHighLevel CRM automation system that turn new sign-ups into active and committed clients. I have handled new member onboarding for 20+ team members, managing orientation materials, guiding each person from day one through scheduling and consistent participation. Most members are fully onboarded within 24 hours through clear email communication, structured follow-up, and administrative support that keeps everyone accountable. As an Onboarding Specialist, my approach goes beyond standard administrative support. I combine client management, CRM software systems, and structured scheduling with lead nurturing strategies to ensure every client touchpoint drives retention and follow-through. My work combines hands-on client management with GoHighLevel automation and CRM software systems so every client is tracked, followed up with, and guided through your program without anything slipping. I don't just send reminders, I build follow-up systems that drive client retention. Many conversations go beyond routine check-ins, it also uncovers what's really affecting drop-off and follow-through. The result: measurable improvements in customer satisfaction, attendance, and customer engagement across every team I manage. Here are the tools I use: 🔹 GoHighLevel — onboarding pipelines, CRM automation, follow-up sequences and customer engagement tracking 🔹 Google Workspace — documentation, scheduling, and structured administrative support 🔹 Zoom — client onboarding calls, check-in sessions, and virtual meeting coordination 🔹 Slack — seamless team communications and real-time client management 🔹 Orientation & Onboarding Materials — structured resources that make every new client feel clear and confident from day one If you're a coach or course creator struggling with clients going silent, missing sessions, or dropping off before completing your program , I fix that through GoHighLevel automation, lead nurturing, customer onboarding systems, and consistent human follow-up. I don't just support your business, I build the onboarding systems, follow-up automation, and client engagement workflows that turn new sign-ups into clients who stay, show up, and succeed in your program. Your next client just signed up, will they still be engaged 30 days from now? Message me if you need stronger onboarding and follow-up systems to improve client retention.