Searching for a rock star customer service representative / community manager who has impeccable English, can type like a wizard, and has the patience and friendliness to respond to high-volume emails.
- High speed Internet connection
- minimum 70 words per minute typing
- Trustworthy and a good person
- Open to daily communication with the marketing team via Slack (an instant message tool similar to Skype or AIM) and weekly video calls via Google Hangouts
- Adherence to compliance guidelines as to what can and cannot be said to members.
... TO APPLY, ANSWER THE FOLLOWING QUESTIONS:
1. What is your current availability? What other types of commitments/projects you are working on?
2. What previous roles have you had that required online member service interaction?