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If data is constant but clarity isn't, how do you act in time? Your projects keep slipping because nobody owns the process? That's exactly the gap I close as an Operations & Data Analyst, Project Manager, and Business Intelligence specialist with advanced AI expertise. With 4+ years of experience delivering business intelligence, Power BI dashboards, supply chain analytics, and PMP-led project management, I help businesses build the analytical infrastructure and operational discipline that gives leadership visibility and turns raw data into measurable results. Clients hire me when generic data analysts can't translate numbers into financial decisions. 𝗪𝗵𝗮𝘁 𝗜 𝗰𝗮𝗻 𝗱𝗼 𝗳𝗼𝗿 𝘆𝗼𝘂: ✅ Business Intelligence & Power BI Dashboards: At TotalEnergies, my dashboards contributed directly to a 40% increase in asset utilization and a 30% reduction in logistics delays. ✅ Operations Analytics & Performance Management: I've automated ETL pipelines that reduced manual processing by 60% and improved reporting accuracy by 80%. ✅ Process Improvement & Lean Six Sigma: I map AS-IS processes, identify failure points through root cause analysis, and design TO-BE workflows with measurable efficiency gains. Every process improvement engagement I lead is documented, structured, and built to last beyond my involvement. ✅ Project Management (PMP Certified): From project initiation through closure, I apply PMP® methodology to ensure delivery stays on scope, on schedule, and within budget — with stakeholder mapping, risk registers, milestone tracking, and status reporting built in from Day 1. ✅ Data Analytics & ETL Automation: I consolidate data from multiple sources — SAP ERP, CRM systems, Excel, and external market feeds — into clean, reliable datasets that power business intelligence outputs your team can trust and act on. PEM Consulting now extends that operating discipline to mid-market industrial, energy, and B2B services firms that need senior analytical horsepower without the headcount. Engagements are scoped on a 20-minute call, priced fixed-fee against the decision you're trying to make, and shipped in working v1 inside the first week. 💻 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐰𝐨𝐫𝐤 𝐰𝐢𝐭𝐡: Power BI (Advanced DAX), Advanced Excel (Power Query, Dynamic Arrays, Pivot), Python (Pandas, NumPy), SAP ERP, SQL, ETL Pipeline Automation, Financial Modeling, Process Mapping, ClickUp, Microsoft Office Suite, KPI Dashboard, Executive Reporting, Logistics Analytics, AI Automation Send me a direct message here on Upwork, click the "𝐈𝐧𝐯𝐢𝐭𝐞 𝐭𝐨 𝐉𝐨𝐛" button, or simply "𝐇𝐢𝐫𝐞 𝐌𝐞 𝐍𝐨𝐰" to get started. Send a short brief and I'll reply with a one-page assessment within 10 hours. Your Next Operations & Data Analyst | Project Manager | BI Specialist 🕓 I am available for long-term, short-term, hourly, and fixed contracts.

I help businesses turn overwhelming numbers into actionable insights that drive growth, efficiency, and profitability. With over 2 years of experience in data analytics, business analysis, and market research, I specialize in transforming raw data into clear, strategic direction empowering organizations to make smarter, data-driven decisions. But my understanding of data goes beyond the technicalities. As the founder of JoanTee, a clothing and merchandise brand I’ve successfully managed for the past 5 years, I’ve seen firsthand how powerful data can be in driving business outcomes. From tracking customer behavior and analyzing sales trends to optimizing marketing reach, I’ve used data as a daily tool to guide strategy and achieve profitability. My background bridges both the technical and business worlds. I’m equally at home cleaning datasets, visualizing trends, and building dashboards as I am facilitating discussions between stakeholders, technical teams, and executives to translate data into measurable impact. I’ve applied these skills across diverse sectors including my time with Blossom Academy, where I delivered insights that improved business performance and informed strategic decision-making. So whether I’m working behind the screen or steering my own brand, my mission is the same: ➡️ To turn complex data into simple, actionable strategies that move businesses forward. If you’re looking for someone who understands both the numbers and the real-world challenges of running a business Let’s connect.

Most organisations don't have a strategy problem. They have a systems problem. Decisions get made, priorities get set — and then nothing moves at the speed or quality leadership intended. That's where I come in. I am a Fractional COO. My specialisation is architecting, building, maturing, and handing over the operating system for your mission, organisation, project, or self — across people, process, technology, and AI. I do not just design systems and leave. I stay through maturation and release only when the system runs without me. Come to me when: ◆ You need a Fractional COO to lead operations from the inside while you focus on growth ◆ A market opportunity has just cracked open and you need to galvanise your organisation to move fast enough to capture it ◆ Your systems and processes need a full redesign — people, workflow, technology, all of it ◆ AI and automation are the next step and you need someone who can architect it, not just implement tools ◆ A critical project has stalled, derailed, or needs to be recovered before it costs you more ◆ You are building something meant to last across generations — a family enterprise, an ecosystem, a legacy institution ◆ You need a personal operating system to run yourself at the level your work requires The Standish Group's CHAOS Report found that 66% of technology and transformation projects end in partial or total failure. My clients are in the other 34% — and they stay there. What I bring to each of those situations: 🔷 Operational Operating Systems Fractional COO leadership, organisational design, team architecture, rhythm and accountability systems, performance management — built to run self-sustaining, without you in every meeting. 🔷 Growth Operating Systems Rapid operational readiness when a window opens. Speed-to-market planning, resource mobilisation, and the internal alignment needed to move before the moment closes. 🔷 Transformation Operating Systems End-to-end business process re-engineering, workflow architecture, systems integration, and the change management to make it stick. 🔷 AI & Automation Operating Systems AI strategy, process automation, CRM architecture, and workflow orchestration — systems that don't just execute tasks but learn and improve over time. 🔷 Recovery Operating Systems Diagnosis, stabilisation, and full recovery for projects that have stalled, overrun, or lost stakeholder confidence. 🔷 Legacy & Family Enterprise Operating Systems Architecture for multigenerational family enterprises, ecosystem governance, and perpetuity planning — systems built to hold across generations. 🔷 Personal Operating Systems Productivity, rhythm, and execution systems for executives, entrepreneurs, and leaders — the personal architecture that lets you run yourself at the level your work requires. 🏢 Background that bridges strategy and delivery: Ernst & Young — transformation and advisory CSC — enterprise systems and programme management ThoughtWorks Africa — scaled from inception to 8-figure annual revenue in under two years Built and scaled a digital agency to 7 figures in under two years Advised 100+ organisations across five continents 🌍 I work with founders post-funding, leadership teams in growth or transition, organisations that have just seen a market crack open, and individuals building work meant to last. My clients span five continents — Africa, Europe, North America, Asia, and Oceania.

Your business shouldn’t depend on you remembering everything. If you’re a founder, CEO, consultant, agency owner, or growing business leader who has too many moving parts to keep track of, I can help turn that complexity into a clear, organized operating system. I’m an Executive Operations Partner, Executive Assistant, and Project Manager who helps busy leaders stay focused by taking ownership of the coordination, follow-through, documentation, and operational details behind the scenes. I help make sure the right things happen, on time, with the right people involved. Here’s where I can take ownership: • Executive Support: calendar and meeting coordination, inbox support, research, follow-ups, briefing materials, action-item tracking, and day-to-day executive assistance • Operations Coordination: organizing workflows, coordinating teams, maintaining operational systems, documenting processes, identifying gaps, and keeping priorities moving • Project Management: task planning, deadline tracking, project coordination, status updates, team follow-ups, dependencies, and delivery tracking • Workspace Management: Monday and ClickUp workspace organization, task management, project setup, workflow development, time tracking, reporting, and ongoing system administration • Process & Documentation: SOPs, process guides, internal documentation, onboarding materials, checklists, and knowledge management • Business Coordination: research, reporting, CRM updates, meeting notes, stakeholder communication, and cross-functional follow-through My approach is proactive and ownership-driven. Once I understand how your business works, I look for what needs attention, what is falling through the cracks, what can be made simpler, and not just what is sitting on today’s to-do list. Tools I work with Monday • ClickUp • Slack • Google Workspace • Microsoft Office • Excel • Google Sheets • Google Doc • HubSpot • Canva • Zoom • Google Meet • Microsoft Teams • Loom • Trello • Asana • Notion I’m particularly effective in environments where priorities move quickly and leadership needs someone who can bring structure, follow through without constant supervision, and keep the operational details under control. If you need an assistant who can grow into an operational partner rather than simply take instructions, let’s talk.

A Business Developer, IT / IS Support Lead & Business Analyst with over 20 years’ experience in Innovation & Operations Management with extensive subject matter expertise in IT Services Provision & Management (ITSM) methods, processes, strategic technology infrastructure planning, and developing cost effective solutions to meet customer business requirements. ITIL V3 certified, with a wide knowledge of various fields within the IT industry. These include; Internet Security, System Administration & Analysis, Database Design & Development, E-Commerce, Multimedia, Communication Management as well as Project Management, Vendor & Contract management and Sales. Worked in different Industries including, Communication, Finance, Hospitality, Oil & Gas amongst others. I am a very good communicator, a team player and also able to work without supervision Specialties: Technical Support, System Administration, Project Management, Process & Policy Assurance, as well as Business Development Worked for Microsoft and Halliburton oil and Gas - Generating over $100 Million year on year with select partners

ABOUT I specialise in building stunning, conversion-focused websites in Framer that don't just look exceptional, but also drive real business results. As an official Framer partner with 7 years of experience crafting digital experiences for startups, agencies, and businesses looking to break into digital, I turn challenges into solutions that help clients meet and in many cases exceed their business objectives. ━━━━━━━━━ EXPERTISE - Figma to Framer Conversion to perfectly translate your design into a functional website. - Custom Interactions & Animations Smooth, engaging effects that enhance user experience. - Fully Responsive Design Optimized for desktop, tablet, and mobile. - SEO & Performance Optimization Fast loading, search-friendly websites. - Framer CMS & Dynamic Content Easily update and manage your content. - Framer Project transfer of ownership with a Framer Remix link. - Post launch Support of up to 1-month. ━━━━━━━━━ MY TRACK RECORD I've successfully delivered 15+ Framer projects, including: High-converting landing pages that increased client conversion rates by 125% Complex multi-page sites with custom CMS architectures Interactive portfolios and product showcases with advanced animations Website migrations from other platforms to Framer with improved performance ━━━━━━━━━ WHY CLIENTS LOVE ME Clear Communication – I provide regular updates, respond promptly, and explain technical concepts in plain language Attention to Detail – Every pixel, every transition, every interaction is intentional and polished Business Focus – I design with your KPIs in mind, not just aesthetics Reliable Delivery – I meet deadlines and maintain the highest quality standards ━━━━━━━━━ Super flexible and able to jump on a call at any time so please reach out and let's kickoff your project. ━━━━━━━━━ KEYWORDS Framer, Framer Developer, Framer Designer, Framer Expert, Framer Website, Framer websites, Framer Website Development, Framer design, Framer development, Framer Landing Page, Figma-to-Framer, Framer Landing Page Design, Framer Landing Page Optimization, Landing Page, Landing Page Design, Website, Website Design, Portfolio, Framer Portfolio, UX Design, UI/UX Design, User Experience, Interactive Design, Conversion-Focused UI, Website Conversion Optimization, Pixel-Perfect Conversion, A/B Testing Design Variants, Responsive Design with Framer, Accessibility-First Design, Performance Optimization, Lightning-Fast Load Times, SEO, Framer SEO, Framer SEO Optimization, On-Page SEO Setup in Framer, SEO-Ready Structure, Keyword & Content Strategy, SEO Audit & Fix, Local SEO Setup, Figma, Figma to Framer, Figma-to-Framer Conversion, Wireframing & Prototyping, Mockup, Design System Implementation, Framer CMS, Framer CMS Builds, Framer CMS Integration, CMS Integration, CMS-Ready Builds, Forms & Integrations, API & No-Code Integrations, Membership & Gated Content, Framer Animations, Framer Animation, Framer Motion, UI/UX Animation, Animation & Microinteractions, Custom Animations & Scroll Effects, Advanced Framer Interactions, HTML, CSS, JavaScript, SaaS, SaaS Website Design, B2B, B2B Website Design, Web3, Web3 Website Design, Framer for Web Design, Framer for Product Design Framer Developer, Figma to Framer Expert, Framer Website Design, Framer Website Development, Framer Development, UI/UX Design, UX Design, User Experience, Landing Page Design, Framer Landing Pages, Website Design, Portfolio Website Design, Framer CMS Integration, Framer CMS Builds, Framer SEO, SEO Optimization, On-Page SEO Setup in Framer, SEO Audit & Fix, Local SEO Setup, Keyword & Content Strategy, Performance Optimization, Website Conversion Optimization, Conversion-Focused UI, Responsive Web Design, Framer Responsive Adaptation, Pixel-Perfect Figma-to-Framer Conversion, Figma to Framer, Figma-to-Framer Conversion, Interactive Prototypes in Framer, Framer Prototyping, Framer Motion, Framer Animations, Framer Animation & Microinteractions, Animation & Microinteractions, Custom Animations & Scroll Effects, Framer Parallax, Motion Design, Interactive Design, UI/UX Animation, Framer Components, Design System Implementation, Component Libraries & Templates, Wireframing & Prototyping, User Flow Mapping, Accessibility-First Design, A/B Testing Design Variants, CMS-Ready Builds, Forms & Integrations, API & No-Code Integrations, Membership & Gated Content