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Hire the best Compliance Consultants in the Philippines

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  • $8 hourly
    • 4.7/5
    • (7 jobs)
    AML and Fraud Detection Expert, KYB | KYC Senior Analyst, FinCrime Investigator with CFD and Crypto AML experience CUSTOMER SUPPORT | KYC AML ANALYST • Lightning Network Infrastructure services KYC/KYB VERIFICATION AND TRANSACTION MONITORING ANALYST | MAMO PAY • Reviewing KYC/KYB documents • Performing risk assessment of existent and new accounts including reviews of KYC/KYB and EDD documents. • Identify fraud patterns through in-depth reviews of customer payments and assessing customer activity. RISK & COMPLIANCE | VEEM • Conducting KYC/KYB verification and compliance screenings as part of a holistic AML program • Analyze member activity through continuous monitoring • Transaction and Alert Monitoring for Fraudulent Activity • Escalated suspicious activity as part of a holistic AML program • Co-author of the policy – SOP for Periodic Account Reviews (how to classify accounts according to High, Medium or Low Industry) * Utilize available signals, including financial statements, to establish businesses creditworthiness • Evaluate unique business models to ensure alignment with Acceptable Use Policy • Breaking complex topics into digestible form for customers to instill confidence and create a positive experience • Evaluate Documentation/Information for Fraudulent Signals • Open and perform fraud investigations KYC SENIOR ANALYST | SHOPEE PHILIPPINES • Responsible for taking the lead role in maintaining daily operational and direct supervision of all activities within the Compliance department for onboarding sellers and buyers; • Create, implement, and enforce KYC policies, procedures, and regulations within Shopee Philippines; • Customer investigation: to build the SAR (Suspicious Activity Report), submit to internal approval, and then report transactions to the FIU and manage the situation, which could mean closing accounts, blocking of funds, etc. • Share fraud-suspicious transactions with AML Compliance and vice versa. Fraud focuses on transactions with a high possibility of future chargebacks, caused by sales of illegal products, stolen cards, etc. • Assist in all ongoing compliance review processes, including necessary filings, reports to the regulator, policies, and procedures; • Create and enforce policies for the detection and prevention of fraudulent activity within the business and client activities; • Serve as a point of contact for regulators, in coordination with the Legal team as required; • Act upon regulatory developments relating to compliance risks and the associated regulatory obligations; • Monitor compliance with all third-party policies and applicable legislation; ANTI-MONEY LAUNDERING ANALYST/ COUNTER-TERRORIST FINANCING | WORLDREMIT • Assist management with ensuring compliance with regulations, company policies, and procedures through review of high-risk reports • Monitoring and reviewing data produced by the system to determine if transactions warrant further review • Identifying potential higher-risk relationships • Remaining current on compliance matters as they relate to AML, Sanctions, CIP, and Due Diligence • Monitoring of initial and ongoing Know Your Customers (KYC) requirements. • Auditing/Analysis of customer activities. • Escalating any suspicious activity/concerns to compliance management. • Assist with any other Compliance-related matters or projects as identified and assigned by compliance management. • Conducting suspicious activity and reputational risk investigations as warranted. • Carrying out any other tasks as may be requested occasionally. SENIOR SPECIALIST - ONLINE AND RETAIL BANKING | JP MORGAN CHASE & CO. • Verify customer data to detect and identify financial fraud. • Identify possible fraudulent transactions and assist with the initial filing of fraudulent reports • Report fraudulent transactions and coordinate with the Loss Prevention Department, Debit/Credit Card Fraud Department • Discuss bank products and regulations suitable for customers' needs. • Putting into effect new procedures and policies passed down from Head Office. • Process opening and closing of accounts. • Assist customers with complaints and feedback about the service or products. • Compile and analyze complaints from customers. • Process retention for dissatisfied customers. • Handle escalations discussion for new hires. • Handle supervisory calls from retail bankers. • Ensuring the smooth running of basic banking transactions.
    Featured Skill Compliance
    Risk Assessment
    Risk Management
    FinTech
    Finance
    Fraud Mitigation
    Cryptocurrency
    Regulatory Compliance
    Know Your Customer
    Fraud Detection
    Administrative Support
    Data Analysis
    Data Privacy
    Anti-Money Laundering
    Due Diligence
  • $16 hourly
    • 5.0/5
    • (4 jobs)
    Hello! I am a detail-oriented bookkeeper and accountant that can help you set-up, catch-up, clean, maintain, and track financial transactions for start-up or existing business. I am a Certified Quickbooks ProAdvisor and Xero Certified Adviser. I am also a licensed accountant (CPA). I can help you with the following services: - Set-up of Account (e.g. Quickbooks/ Xero/ Wave) - Management of Chart of Accounts - Management of Accounts Receivables and Payables - Bank and Credit Card reconciliations (clean-up and catch-up) - Monthly Bookkeeping - Bookkeeping clean-up/catch-up - Monthly Financial Reporting (Balance Sheet, Profit and Loss, Cash Flows/ Analysis - Financial Modelling/ Budgets and Forecasts
    Featured Skill Compliance
    Light Bookkeeping
    Bookkeeping
    Xero
    QuickBooks Online
    Accounting Basics
    Forecasting
    Management Accounting
    Financial Analysis
    Financial Modeling
    Microsoft Excel
    Intuit QuickBooks
    Internal Control
  • $5 hourly
    • 5.0/5
    • (2 jobs)
    "Let me handle your inbox while you handle your business – email support that delivers!"✉️ 💼 3 years as a Customer Service Representative 🎓 Bachelor of Science in Management Accounting With over three years of experience in customer service and back office analysis, I specialize in delivering exceptional support that drives customer satisfaction and operational efficiency. Take a Peek at How I Can Help You: ◘Customer Support: Expert in handling inquiries and providing timely assistance across various platforms. ◘Compliance Knowledge: Proficient in AML and KYC regulations, ensuring adherence to industry standards and safeguarding client data. ◘Transaction Coordination: Skilled in managing transaction disputes and conducting thorough document reviews. ◘Effective Communication: Strong ability to facilitate clear interactions, ensuring clients feel valued and understood. ◘Organizational Excellence: Capable of streamlining email and scheduling management to enhance productivity. I am committed to helping your business thrive by providing reliable support and leveraging my expertise to improve your customer experience.🌟 ⚙️TOOLS USED ✅Communication Tools: Slack, Microsoft Teams, Zoom, Google Workspace (Docs, Sheets, Drive) ✅CRM Tools: Zendesk, Coremoney, Monday ✅E-commerce Platforms: Shopify ✅Document Management: Dropbox, Gmail, Microsoft Office (Word, Excel, Outlook) ✅Compliance Software: AML (Anti-Money Laundering) Software, KYC (Know Your Customer) ✅Software, LexisNexis, TIN Check, OFAC Check ✅Financial Software: QuickBooks, Fund America, Cloud Let’s Connect in Just 3 Easy Steps✨ 1️⃣Shoot Me a Message: Start by sending me a quick message here on Upwork – I’m eager to hear from you! 2️⃣Schedule a Chat: Click the green “Schedule Meeting” button to find a time that works for you. 3️⃣Pick Your Slot: Choose a convenient 15-minute slot, and I’ll confirm our meeting. Let’s discuss how I can make your life easier and help your projects thrive! 🚀
    Featured Skill Compliance
    Online Chat Support
    Ecommerce
    Zendesk
    AI Bot
    ChatGPT
    Email Support
    Email
    Virtual Assistance
    Accounting Basics
    Customer Service
    Microsoft Excel
    Microsoft PowerPoint
    Microsoft Office
  • $11 hourly
    • 5.0/5
    • (3 jobs)
    I am honored to introduce myself as an Information Security Professional for 6 years now. I am dedicated in maintaining the integrity of critical information and has strong passion in protecting information assets. With years of experience in the field, I have develop a comprehensive understanding of information security practices. Throughout my career, I have honed my skills with various trainings and practices which helped me gain my knowledge on information security, data privacy, cybersecurity and risk assessment methodologies.
    Featured Skill Compliance
    Policy Writing
    Customer Support
    Data Entry
    Virtual Assistance
    ISO 27001
    Information Security Governance
    User Acceptance Testing
    User Identity Management
    Data Analytics
    Risk Management
    Data Privacy
    Application Security
    Security Policies & Procedures Documentation
    Information Security
  • $15 hourly
    • 4.8/5
    • (18 jobs)
    DOUBLE your productivity and INCREASE sales by hiring me so you can work MORE on the most IMPORTANT aspects of your business. Let me COLLABORATE with you and not just work FOR you so you basically get a clone of yourself that you can trust to care for your business the way you do. 🌟 What’s in it for YOU? ✅ Over 15 years of top notch customer service experience ✅ Over 10 years in the freelancing industry with projects in: E-commerce, QA, Trust & Safety, writing, administrative assistance ✅ Former TOP RATED PLUS | 28,000+ hours logged Collaborating with me, just some of the benefits you get: CUSTOMER SERVICE • 👌 KNOWLEDGE BASE CONTRIBUTION. Created flow charts for use with following through and resolving unique customer concerns, also used beyond customer service. 👌 CUSTOMER SERVICE EFFICIENCY. Created protocols for each customer query, inclusive of email macros and steps for managing escalations of cases for reporting to other departments. 👌 OPERATIONAL SUPPORT. Troubleshoot any discrepancies and communicate issues to appropriate channels for resolution. Effectively managed Shopify refund requests, disputes and returns. Prepared reports and data analysis and kept detailed logs for organized information. 👌 WORKFLOW SOP’s: I’m obsessed with creating SOP’s to standardize processes especially with different departments that collaborate in business processes. 👌 PRODUCT RESEARCH. Performed product research for both general and niche stores, identifying, sourcing and listing products that sold well and had high profit margins. 👌 PRODUCT LISTING. Added and updated products on Shopify/Amazon with the appropriate images and description. Made sure that the product page is fully optimized. 👌 ORDER FULFILLMENT. Processed daily orders, provided status and inventory updates to customers to ensure they receive their orders as quickly and as smoothly as possible. Followed up with orders for on-time shipment. TECHNICAL SKILLS • 👌 Adept in the use of Shopify, Amazon, Canva, Helium 10, Keepa, Asana, Trello, Google Trends, GORGIAS, ZenDesk and Freshdesk. 🤝 What I look for in a new client - we’re a great fit if you are: 🤝 ✓ Struggling in juggling multiple tasks to keep up with your growing business ✓ Looking for someone that’s basically another YOU - someone you can trust to care for your business the way you do. ✓ Someone looking to take good care of your customers to maximize retention ✓ Looking for someone to get the job done and done right every time. ✓ Looking to leverage on quality VA service to FREE up your time and focus on high value tasks to grow your business ✓ Someone that wants to be able to have free time and still trust that your business is in good hands ✓ Looking for someone with INITIATIVE, who is PROACTIVE and is a TEAM PLAYER. I work with minimal to no supervision. I’m VERSATILE and willing to LEARN. Just a few of the TOOLS I've used: 🛠 Shopify | Amazon | Aliexpress | Alibaba - E-commerce 🛠 Stripe and PayPal - Payments, refunds, dispute / chargeback rebuttals 🛠 17Track.com - order tracking and courier liaisons 🛠 Fulfilmentcrowd | Shipbob | ReturnGO | Rebound | Swap - Fulfillment/Returns 🛠 Gorgias | Zendesk | Freshdesk - Customer Service 🛠 Hootsuite | Later | Buffer - Social Media management 🛠 Canva - Basic Graphic Design 🛠 Google Suite 🛠 Notion | Trello | Asana | Monday.com - Task Management 🛠 Slack | Discord | Skype - Communication Past clients include: ● Top crowdfunding platform in the US ● Top-Tier Men’s Skincare brand ● Leading brand for cyclists’ light and “dashcam” combo from AU ● UK craft beer subscription business ● Shopify dropshipping stores in general niches, men’s fitness, women’s accessories. ● Leading cable/internet service provider in southern US 🟢 Client Feedback sample 🟢 ★★★★★ "Terex was great to work with and did every bit of the job he was asked to do. I would gladly work with Terex again." For platform search optimization purposes only: Shopify | Shopify VA | Shopify manager | Shopify virtual assistant | Shopify store | Ecommerce | E-commerce | Ecom | Product listing | Product lister | Product information | Product images | Image photo editing | Basic Graphic design | Amazon listings | Shopify listing | Competitor analysis | Product sourcing | Order processing | Supplier communication | Dropship | Dropshipping | Store manager | Zendesk | Freshdesk | Gorgias | Shipbob | Vendor communication | PayPal dispute | Shopify chargebacks | Rebuttal | Order Fulfillment | Dropified | Aliexpress | CJDropshipping | Admin Support | shipping | Product uploading |
    Featured Skill Compliance
    Administrative Support
    Technical Support
    Amazon
    QA Management
    Gorgias
    Customer Service
    Email Support
    Freshdesk
    Zendesk
  • $15 hourly
    • 5.0/5
    • (16 jobs)
    Engineering graduate with over 7 years of experience in project management, quality management systems, and technical writing. Expertise includes writing standard operating procedures, quality manuals, user manuals, and web articles about various topics, including mechanical engineering, public management, organizational operation, travel, and lifestyle. Knowledgeable in ISO 9001:2015, process mapping, risk management, and process improvement. Skilled in using Google Suite, Adobe Photoshop, Flowcharting Tools, ClickUp, WordPress, and Microsoft Tools.
    Featured Skill Compliance
    Microsoft Visio
    Mechanical Engineering
    Process Flow Diagram
    Flowchart
    Process Improvement
    Process Development
    Business Process Modeling
    Quality Management System
    Technical Manual
    Editing & Proofreading
    ISO 9001
    Article Writing
    Procedure Development
    Technical Writing
  • $15 hourly
    • 5.0/5
    • (14 jobs)
    With almost a decade of experience in customer service and technical support, I bring a proven track record of troubleshooting, resolving complex issues, and delivering exceptional service across diverse industries. Skilled at handling customer inquiries, offering product guidance, and ensuring satisfaction through tailored, efficient solutions. Known for clear and effective communication, I excel at explaining technical concepts in an accessible way. I have a strong ability to resolve both technical and non-technical challenges while fostering positive, long-term relationships with clients.
    Featured Skill Compliance
    ChatGPT
    Gorgias
    Customer Support
    Customer Retention
    Vehicle Insurance
    Technical Support
    Learning Management System
    Educational Technology
    Online Chat Support
    Email Support
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    Need an 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏? 🌐👨🏻‍💼 Resourceful and Proactive 💬☑️Communicative and Reliable 💰🛠️Cost-Effective and Tech-Savvy ⚡💻High Speed Internet and Equipment Here's what clients hire me for 👇👇👇 🔥 𝘼𝙙𝙢𝙞𝙣 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙩 -- 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩'𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 • I can handle a wide array of tasks, including but not limited to, conducting research, managing emails, basic data entry, customer service and scheduling appointments. 🔥 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙎𝙩𝙖𝙧! • My goal is to provide quality service to your customers leaving them with nothing but a smile on their face. 🙂 🔥 𝙍𝙚𝙡𝙞𝙖𝙗𝙡𝙚 𝙖𝙣𝙙 𝙏𝙚𝙖𝙘𝙝𝙖𝙗𝙡𝙚 • On top of all that, I pride myself as a reliable person that can work for the long haul with a "can do" attitude. I also believe that anything can be learned with the right mindset. *wink*
    Featured Skill Compliance
    Appointment Setting
    Appointment Scheduling
    Email Support
    Patient Care
    B2B Marketing
    Customer Service Chatbot
    Customer Retention
    Government Documents
    Customer Satisfaction
    Customer Transaction Email
    Dental Care
    Online Chat Support
    Customer Service
  • $7 hourly
    • 3.5/5
    • (9 jobs)
    Dedicated and motivated to maintain client satisfaction and contribute to company success. With good interpersonal skills, reliable and driven with strong time management and prioritization abilities. Work Experience: QA Nurse, Home Health Agency Insurance Authorization Coordinator, Account Administrator, Team Lead, Sales QA, Sales Agent Representative
    Featured Skill Compliance
    Insurance Verification
    BPO Call Center
    Healthcare Management
    Quality Assurance
    Time Management
    Nursing
    Outbound Sales
    Sales
    Cold Calling
    Data Entry
  • $6 hourly
    • 5.0/5
    • (10 jobs)
    Experienced professional with over 8 years of expertise in compliance, data collection, lead generation, and market research. Proven ability to enhance company outreach, ensure regulatory adherence, and deliver high-quality leads through meticulous research and analysis. Key achievements include a 20% increase in link-building leads at MoneyGeek.com and maintaining 100% compliance with credit card regulations. Skilled in e-commerce operations, customer service, and quality assurance, with a strong track record of streamlining processes and improving operational efficiency. Adept at collaboration, problem-solving, and driving impactful results in dynamic environments.
    Featured Skill Compliance
    Dropshipping
    Phone Support
    Order Processing
    Shopify
    Customer Service
    Order Fulfillment
    Data Entry
    Data Mining
  • $50 hourly
    • 5.0/5
    • (7 jobs)
    HIRE ME! Together, let's be "THE DREAM TEAM!" My expertise is not just focused in Billing and Finance. I am a well rounded professional who is also experienced in Compliance, KYC, Customer Service, Client and Financial Reporting and Administrative Assistance - I am your one-stop shop! :) I have almost 11 years of professional working experiences focused on Financial Services sector. It's always been my top priority and end goal to deliver the best customer services there is to obtain client satisfaction of products and services that my firm and I has to offer. During this pandemic, though I am indeed grateful to retain my job, I am widely open for new exciting opportunities as well. Also, safety has always been a top priority to me since this pandemic happens and working from home is definitely a great choice! That is why I am so happy to hopefully be part of your team here in Upwork! I am eyeing to be part of your exciting team to deliver timely and quality outputs and contribute to the Firm's success. Likewise, I am definitely open to new roles that will offer learnings and professional development to achieve excellence for both my client and I. I do what I say I will and I am here to help YOU! :)
    Featured Skill Compliance
    Management Skills
    Virtual Assistance
    Phone Communication
    Light Bookkeeping
    Accuracy Verification
    Financial Reporting
    Customer Service
    SAP
    ERP Software
    Administrative Support
    Intuit QuickBooks
    Oracle NetSuite
  • $35 hourly
    • 4.9/5
    • (13 jobs)
    Experienced and results-driven, personable HR professional with a strong focus on recruitment, compliance, and talent management across diverse industries, including healthcare, sales and digital marketing, technology, logistics, labor hire, finance, cosmetology, and administration. Adept at aligning hiring strategies with organizational goals, ensuring a smooth and effective recruitment process, and maintaining rigorous compliance with employment laws and industry standards. Known for building collaborative relationships, optimizing HR processes, and fostering diverse, high-performing teams. Proactive in identifying and resolving challenges, enhancing employee engagement, and upholding company values. Committed to supporting business growth through strategic talent acquisition, retention, and a compliance-focused approach to HR operations. Market-Specific Expertise: • US Market: Skilled in navigating employment regulations for fair and compliant recruitment across various industries, with a focus on diversity and inclusion. • UK Market: Knowledgeable in healthcare and social services compliance, including SSSC and PVG, ensuring ethical recruitment aligned with local governance. • Australian Market: Proficient in NDIS and SCHADS Award compliance, Fair Work regulations, and support coordination, emphasizing a client-centered approach. Key Skills and Success Highlights: • Strategic Recruitment and Talent Acquisition: Proven success in sourcing top talent aligned with business growth. • Compliance and Regulatory Expertise: In-depth understanding of regulatory compliance, ensuring full adherence to employment standards across diverse markets, while fostering fair, equitable, and ethical workplace practices. • Relationship Building and Collaboration: Builds strong connections, fostering teamwork and process efficiency. • Diversity and Inclusion Champion: Drives inclusive hiring for diverse, high-performing teams. • Problem-solving and Conflict Resolution: Skilled in proactive solutions for improved employee engagement. • Employee Retention and Engagement: Focused on creating positive experiences to enhance retention and satisfaction. These strengths enable me to deliver strategic, compliant, and people-focused HR solutions that drive both organizational success and employee satisfaction across diverse settings.
    Featured Skill Compliance
    Human Resources Compliance
    Human Resource Management
    LinkedIn Recruiting
    Staff Recruitment & Management
    Quality Assurance
    Management Skills
    Human Resources
    HR & Recruiting Software
    Recruiting
    Data Entry
    Communication Etiquette
    Customer Support
    Time Management
    Email Support
  • $50 hourly
    • 5.0/5
    • (2 jobs)
    I am seeking a part-time, work-from-home projects where I can leverage my extensive skills and experience. My key competencies includes: Project Management | ISO 9001 Knowledge | Compliance Reporting | QMS Integration | Internal Auditing | Administrative Skills | Data Entry | Process Mapping | Document Control and Management | MS Office Proficiency | Continuous Improvement | Stakeholder Engagement
    Featured Skill Compliance
    Communication Skills
    System Analysis
    Data Entry
    Data Analysis
    Stakeholder Management
    Microsoft Excel
    Internal Reporting
    ISO 9001
    Quality Management System
    Quality Audit
    Continuous Improvement
    Internal Auditing
    Document Control
    Project Management
  • $12 hourly
    • 5.0/5
    • (16 jobs)
    I'm an effective team player, who adjusts to the requirements and long-term vision of a company. I'm dedicated and very detail oriented with over 8 years of providing exceptional services. I've been working with different companies and departments with proven outputs and recognitions. I am an honest and trustworthy individual. Skilled in active listening, problem-solving, effective communication, time management and working under pressure. Most importantly, I give dedication and importance to every job assigned.
    Featured Skill Compliance
    Computer Vision
    General Transcription
    Customer Support
    Hospitality
    Competitive Analysis
    Transpose
    Customer Service
    TypeScript
    Computer Skills
    Tagalog to English Translation
    Communications
    English to Tagalog Translation
    Transaction Processing
    English
  • $8 hourly
    • 5.0/5
    • (2 jobs)
    I am available to work for you and help you succeed in your goals too. I have 10 years of Customer Service experience mainly assisting clients with retail and Ecom accounts. I got promoted to Supervisor we I trained my agents for process updates. So I have experience in Leadership, Training, and Coaching. I also have an experience in Human Resources as a Recruitment Specialist wherein I screen and hire people who are well-committed and do fit the job that the clients demand. I have worked for more than 10 clients in a remote setting job. I've worked as an Email Support for an Amazon seller and an Admin support for an Australian client. As of the moment, I worked as Recruitment Specialist for an international company. I am very consistent with my job, possess a great work ethic and my only goal is to be successful in my professional life,
    Featured Skill Compliance
    Recruiting
    Phone Communication
    Candidate Management
    Customer Support
    Multitasking
    Typing
    Candidate Interviewing
    Email Communication
    Communication Etiquette
    Customer Engagement
    Candidate Sourcing
    eBay Listing
    Data Entry
    Online Chat Support
  • $22 hourly
    • 4.9/5
    • (1 job)
    Healthcare Staffing & Credentialing Leader | 9+ Years of Expertise Results-driven and detail-oriented professional with a strong track record in healthcare staffing, recruitment, and credentialing. Today, I lead two high-performing teams (8-10 specialists each), ensuring credentialing excellence and compliance with industry standards. Here’s what I bring to the table: ✅ Credentialing Strategy & Execution – I develop and refine credentialing processes to ensure seamless compliance and efficiency. ✅ Performance & Process Optimization – I establish and track KPIs & SLAs to maximize team productivity and service quality. ✅ Client Relations & Communication – I serve as the key point of contact for credentialing updates, keeping stakeholders informed. ✅ Team Leadership & Mentorship – I coach and guide credentialing specialists, fostering professional growth and top-tier performance. Passionate about process improvement and delivering exceptional results, I thrive in fast-paced environments where accuracy and efficiency are non-negotiable. If you're looking for a credentialing expert who can streamline operations and elevate your workforce compliance, let’s connect!
    Featured Skill Compliance
    Data Entry
    Communication Skills
    Interpersonal Skills
    Staffing Needs
    Nursing
    Allied Healthcare
    Healthcare
    Google Docs
    CRM Software
    Microsoft Word
    Microsoft Excel
    Customer Service
    Administrative Support
    Candidate Management
  • $12 hourly
    • 5.0/5
    • (7 jobs)
    I am a motivated and results-oriented professional with extensive experience in customer service training, quality assurance audits, customer retention, and logistics coordination. I excel at enhancing operational efficiency through Lean Six Sigma Yellow Belt methodologies and driving continuous improvement. My expertise includes UK taxation services, where I provide strategic tax planning and compliance solutions. I am seeking to leverage my skills in customer service excellence, quality control audits, and logistics management to contribute to organizational growth, improve customer satisfaction, and streamline processes for enhanced business performance. Here are some of the services I offer: ✅ Customer Service Training ✅ Quality Assurance Audit ✅ Customer Retention ✅ Logistics Coordination ✅ UK Taxation
    Featured Skill Compliance
    Amazon
    Customer Service Training
    Inbound Inquiry
    Order Tracking
    Email Marketing
    Customer Service
    Amazon Seller Central
    Web Development
    Administrative Support
    Shopify
    Six Sigma
    Quality Control
    Social Media Marketing
  • $25 hourly
    • 5.0/5
    • (2 jobs)
    I am a Human Resources Specialist based in the Philippines and is very knowledgeable when it comes to Human Resources related tasks like Recruitment, Benefits, and Compensation, Employee Engagement. Also has an edge on manual computations, Excel, and other admin tasks.
    Featured Skill Compliance
    Administrative Support
    Clerical Skills
    Microsoft Outlook
    Microsoft Office
    Microsoft Excel
    Microsoft Word
  • $12 hourly
    • 5.0/5
    • (10 jobs)
    At the age of 23, with very minimal knowledge, I was already a bank officer. One of the first thing I did was to establish a bank's compliance department from ground up. I'm an expert in anti-money laundering and bank regulatory compliance. I can also work for compliance and risk management of other industries. I'm not afraid with doing critical responsibilities. You won't regret hiring me.
    Featured Skill Compliance
    Project Risk Management
    Email Communication
    Financial Audit
    Anti-Money Laundering
    Risk Assessment
    Regulatory Compliance
  • $15 hourly
    • 5.0/5
    • (7 jobs)
    My name is Nina Fernandez. As an ambitious and dedicated professional with 8+ years of experience in different facets of Human resources and Recruitment and with my background in the customer service industry, I am confident that I would be a great addition to your team. My expertise lies in coordinating and leading administrative and operational functions for senior-level staff and department directors. Backed by superior communication and multitasking capabilities, I excel at providing exceptional organizational and time-management skills and I am someone who doesn’t require a lot of training to be able to be efficient for the role. Highlights of my experiences include… • Ensuring adherence to organizational procedures and policies to ensure outstanding productivity and performance. • Interacting effectively with cross-functional departments to streamline operations and achieve business success in fast-paced environments. • Balancing multiple tasks within deadline-driven atmospheres while providing top-level customer service and maintaining strict attention to detail. • Possessing an extensive technical skillset—including proficiency in Microsoft Office Suite, Google suite—as well as a propensity for quickly adapting to new technological programs and systems. I love working for people, I believe that apart from all the skills I possess, respect and a positive outlook to all challenges is always the key to succeed and I am well prepared to extend my record of exceptional service to your team. I would welcome the opportunity to discuss this position and my qualifications with you further. Knowledge in: ✔️Account Management ✔️Vendor Management ✔️Client Management ✔️Human Resource ✔️Recruitment ✔️Data Entry ✔️Administrative. Support ✔️MS Office ✔️Canva ✔️Compliance
    Featured Skill Compliance
    Financial Audit
    Recruiting
    Administrative Support
    Human Resource Management
    Email Communication
    Data Entry
    Email Support
    HR & Business Services
    Zendesk
  • $10 hourly
    • 5.0/5
    • (3 jobs)
    Over 15 years of experience in fast-paced call center environment. Exceptional communication, problem-solving, and conflict resolution/de-escalation skills.
    Featured Skill Compliance
    Technical Illustration
    Lead Generation
    Cold Calling
    Telemarketing
    Data Analysis
    Data Entry
    Technical Project Management
    Management Skills
    Customer Service
  • $10 hourly
    • 5.0/5
    • (4 jobs)
    Hi Client, Thank you for viewing my profile & hope you will give me an opportunity to work with you. I have worked in a busy corporate world with minimum or no supervision. My goal is to make sure that I can help you or your business to accomplish your day-to-day activities and also bring success to it. With my experience as a Virtual Assistant, I am able to provide a range of services using/including: - Appfolio & Propertyware - Monday.com, Trello - Data Entry (GSuite and MS Office 365) - Posting Ads on Craigslist, Updating listings - Responding to email inquires I have experience also in working with Logistics. I used Slack, Zendesk, SalesForce and Ring Central. in assisting carriers and customers. - Customer Service/Phone Support - Admin Support/Technical Assistance My goal is accuracy and efficiency, and I strive to exceed your expectations. I am here to create a long-term association with potential Freelance clients from all around the world. Thanks, Janikka
    Featured Skill Compliance
    Online Chat Support
    Zendesk
    Email Support
    Customer Service
    Sales
    Administrative Support
    Carrier Logistics FACTS
    Slack
    Communication Skills
    Microsoft Office
    Google Docs
  • $15 hourly
    • 5.0/5
    • (2 jobs)
    SKILLS: * Executive Assistant * Solar and Roofing Project Manager * Construction Permitting * Interconnection application * Solar monitoring * Customer service As a Project Manager and a Freelance Virtual Assistant, I help clients achieve their goals and deliver high-quality results. I have a Bachelor's degree in Computer Science and an Associate's degree in Office Management, which equip me with the technical and organizational skills needed for my roles. I have years of experience in project management, where I coordinate and complete projects on time, manage key client projects, and ensure quality assurance and compliance. I also have skills and experience in customer service and sales, where I apply solution selling and consultative sales techniques, and optimize revenue stream and client fulfillment. Additionally, I have expertise in customer relationship management (CRM) and fulfillment programs, which enable me to build and maintain strong relationships with clients and stakeholders.
    Featured Skill Compliance
    Data Collection
    Quality Assurance
    Administrative Support
    Outbound Sales
    Customer Service
    Order Fulfillment
    Data Entry
  • $10 hourly
    • 5.0/5
    • (10 jobs)
    As a virtual assistant to C-level executives, I'm the go-to person for keeping things running smoothly in the fast-paced world of high-level leadership. My knack for organization and a deep understanding of the executives' preferences allow me to manage schedules, prioritize tasks, and keep communication flowing seamlessly. Being a trusted ally, I pride myself on maintaining confidentiality and delivering top-notch support, anticipating needs, and proactively addressing challenges. In the dynamic realm of the C-suite, I'm not just an assistant; I'm an indispensable asset to the executive team. ✔ Executive Assistance ✔ Trade and Regulatory Compliance ✔ Project/Operations Management ✔ Quality Assurance ✔ Risk Management ✔ Purchasing ✔ Supplier Communication ✔ Supply Chain Operations ✔ Ethical Sourcing ✔ E-commerce Management ✔ Business Acquisition I can make things work for you! 📧
    Featured Skill Compliance
    Manufacturing
    Supplier Development
    File Maintenance
    Amazon
    Product Sourcing
    Quality Assurance
    Process Development
    File Management
    Administrative Support
    ISO 9001
    Executive Support
    Data Entry
    Aerospace
  • $10 hourly
    • 5.0/5
    • (7 jobs)
    12 years experience in the Fraud environment covering KYC, login analysis, payments., trade monitoring, data analysis, rule creation, and loss prevention.
    Featured Skill Compliance
    Customer Service
    Fraud Mitigation
    Risk Assessment
    Fraud Detection
    Data Entry
    Data Analysis
    Project Risk Management
    Data Mining
  • $10 hourly
    • 4.8/5
    • (59 jobs)
    𝙔𝙤𝙪𝙧 𝙏𝙊𝙋 𝙍𝘼𝙏𝙀𝘿 𝙋𝙇𝙐𝙎 𝙑𝙄𝙍𝙏𝙐𝘼𝙇 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏!!! 🌟 Trusted by Clients Worldwide | 5-Star Client Satisfaction ⚡ Fast, Reliable Internet – Available Full-Time (EST) 💻 Tech-Savvy | Highly Organized | Detail-Oriented 👉 𝙇𝙚𝙩'𝙨 𝙨𝙚𝙚 𝙬𝙝𝙖𝙩 𝙬𝙚 𝙘𝙖𝙣 𝙖𝙘𝙝𝙞𝙚𝙫𝙚 𝙩𝙤𝙜𝙚𝙩𝙝𝙚𝙧: 🔥 𝗔𝗦𝗦𝗜𝗦𝗧𝗔𝗡𝗧 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ● Administrative Assistance ● Executive Assistance ● Real Estate Support ● Accounting Assistance 🔥 𝗪𝗘𝗕𝗦𝗜𝗧𝗘 𝗦𝗢𝗟𝗨𝗧𝗜𝗢𝗡𝗦 ● Kajabi Site Setup and Course Creation ● Teachable and Thrivecart Integration ● ClickFunnels & GoHighLevel Funnels ● Squarespace Websites and Landing Pages ● Email Marketing Setup (ConvertKit, Kajabi Email) 🔥 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ● Social Media Management (Content Planning, Scheduling, SEO) ● YouTube Channel Management (SEO Titles, Descriptions, Thumbnails, End Screens) ● Project Management (Asana, ClickUp, Trello, Monday.com) ● Team and VA Coordination ● Email and Calendar Management (Inbox Organization, Appointment Scheduling) ● Cloud File Management (Google Drive, Dropbox) 🔥 𝗖𝗥𝗘𝗔𝗧𝗜𝗩𝗘 𝗗𝗘𝗦𝗜𝗚𝗡𝗦 ● Graphic Design (Logos, Flyers, Posters, Social Media Graphics) ● YouTube Thumbnails (Scroll-Stopping Visuals) ● Photo Editing (Professional Retouching and Enhancement) ● Social Media Design (Ad Creatives, Banners) ● Custom Marketing Materials ● Tools: Adobe Photoshop, Lightroom, Canva Pro 🔥 𝗠𝗘𝗗𝗜𝗔 𝗖𝗥𝗘𝗔𝗧𝗜𝗢𝗡 ● Podcast Editing (Audio Cleanup, Intros, Outros) ● Video Editing (Promos, Reels, Stories, Online Courses) ● Subtitling and Captioning (English/Multilingual) ● YouTube Video Editing and Optimization ● Adobe Premiere Pro Expertise 🔥 𝗔𝗜 𝗦𝗢𝗟𝗨𝗧𝗜𝗢𝗡𝗦 ● AI Content Assistance (ChatGPT for content creation, drafting, idea generation) ● AI Video Voiceovers (using ElevenLabs for human-like narration) ● AI Data Management (using ChatGPT for automations, database cleanups) ● AI-Powered Workflow Enhancements (Zapier + AI integrations) 🔥 𝗗𝗔𝗧𝗔 𝗠𝗔𝗡𝗔𝗚𝗘𝗠𝗘𝗡𝗧 ● CRM Management (Client Data Updates, Organization) ● Database Management ● Data Entry and Organization 🔥 𝗔𝗖𝗖𝗢𝗨𝗡𝗧𝗜𝗡𝗚 𝗦𝗨𝗣𝗣𝗢𝗥𝗧 ● Stripe Setup and Payment Management ● Basic Bookkeeping ● Client Invoicing 🔥 𝗣𝗟𝗔𝗧𝗙𝗢𝗥𝗠𝗦 𝗔𝗡𝗗 𝗧𝗢𝗢𝗟𝗦 ● Slack, Skype, WhatsApp ● Google Workspace (Docs, Sheets, Slides, Forms, Calendar, Drive) ● Microsoft Office (Word, Excel, PowerPoint, Outlook, PDF) ● Jotform ● Zendesk ● Salesforce 𝙒𝙝𝙮 𝙒𝙤𝙧𝙠 𝙒𝙞𝙩𝙝 𝙈𝙚? 🌟 With a versatile skill set, sharp attention to detail, and a passion for delivering high-quality work, I'm ready to be your trusted Virtual Assistant. Let’s lighten your workload, free up your time, and grow your business with ease. 🤙 🟢 Think we’re a great match? 💬 Send me a message today! 📞 Let’s schedule a discovery call - just let me know your best time. Talk Soon!
    Featured Skill Compliance
    Business Operations
    Google Sheets
    Personal Administration
    Salesforce
    Data Entry
    Administrative Support
    Executive Support
    ChatGPT
    Virtual Assistance
    Project Management
    Kajabi
    Social Media Management
    Real Estate
    Graphic Design
  • $20 hourly
    • 5.0/5
    • (3 jobs)
    A highly motivated and experienced Compliance Analyst, Billing/Invoice Analyst, Senior Accounts Receivable Analyst and Senior Customer Service Specialist with a competitive background and special skills which contribute in the achievement of the Firm's excellence. Experience in working with leading brands with primary focus on delivery of quality output and exceeding expectations for outstanding customer service. Possesses and maintains excellent interpersonal skills beneficial for internal and external relationships with stakeholders. A risk-taker and an open-minded employee who seeks a diverse and challenging role that will support to innovate professional skills and experiences yet appreciates constructive criticisms as valuable resources for personal and professional growth.
    Featured Skill Compliance
    Invoicing
    Management Skills
    Sales
    Training
    Payroll Reconciliation
    Payroll Accounting
    Customer Service
    Accounts Receivable
    Payment Processing
    Data Entry
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