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🚀 Managing Projects, Engineering Structures, and Building the Systems That Make Businesses Scale I'm a Civil Engineer, Project & Operations Manager and Business Analyst with 10+ years of experience across Construction, IT, Real Estate — serving clients in the US, GCC, and Europe. Whether I am validating structural designs and BOQs, mapping out operational bottlenecks, or implementing custom ERPs to connect the field to the office, I sit at the intersection of hardcore engineering and business strategy. Your business rarely has just one problem — it has several, and they're connected. A project slipping behind schedule. Operations that can't scale. Systems that were cobbled together and never properly aligned. Most consultants treat these in isolation. I don't. ​I don't just deliver projects. I act as your Virtual Technical Director — aligning your people, processes, and systems around what actually drives results. ✅ PROJECT MANAGEMENT Structured delivery across Agile, Scrum, Waterfall, and Hybrid methodologies — adapted to your team's maturity and project complexity, not applied by template. - Full lifecycle management: objectives, WBS, scheduling, resource planning, budget control, and closeout - Risk identification, structured registers, issue management, and escalation paths - Stakeholder alignment and communication from day one through delivery - Deliverables: Project Charters, BRDs, Communication Plans, Risk Registers, Status Reports, SOPs, SLAs, WBS, RBS - Tools: ClickUp, Asana, Jira, Monday, Trello, Notion, Airtable, MS Project, Primavera P6 ✅ CIVIL ENGINEERING & TECHNICAL PROJECT MANAGEMENT My engineering background isn't a separate service — it's what makes everything else different. I take on standalone civil engineering and technical PM mandates for construction and infrastructure clients across Lebanon, the GCC, US and Europe — available for remote, hybrid, and on-site engagements. - Structural analysis & design review: Robot Structural Analysis, ETABS, AutoCAD, Revit, BIM. Load validation for RC and steel. Code compliance audits - CAD drafting & documentation: 2D drawings, site plans, structural layouts, and as-built documentation in AutoCAD and Revit - Material takeoff & cost engineering: detailed MTOs and BOQs for concrete, steel, finishing, and MEP. Bid analysis to prevent overpricing and scope gaps - Foundation & geotech: analyzing soil mechanics reports for piling, retaining walls, and anchors. Landslide stabilization experience - Water, sewer & hydrology: Bentley WaterCAD, SewerCAD, Flowmaster, Culvertmaster. Flood analysis using HEC-RAS and HEC-HMS - Scheduling: critical-path schedules in MS Project and Primavera P6 - Remote QA: Digital Twins, digital reporting workflows, and photo-logging analysis. ✅ OPERATIONS MANAGEMENT Efficient operations aren't built by accident. I audit how your business actually runs, identify where time and revenue are leaking, and build the systems — processes, documentation, KPIs — that fix it durably. - End-to-end process mapping, gap analysis, and redesign for efficiency and scalability - KPI frameworks, performance dashboards, and operational reporting that give leadership real visibility - SOP development, work instructions, and process documentation that outlast any single employee - Resource allocation, capacity planning, and cross-functional team coordination - Change management and team training so new processes are adopted, not just delivered - Tools: Miro, Lucidchart, Microsoft Visio, Whale, Ninety ✅ BUSINESS ANALYSIS & SYSTEMS CONSULTING I sit at the intersection of business strategy and operational technology. Before recommending any system or solution, I make sure I understand the business problem it needs to solve — then I design, implement, and optimize it end to end. - Needs assessment: stakeholder interviews, gap analysis, and feasibility studies to define what your business actually needs — not just what's trending - Requirements documentation: BRDs, Use Cases, User Stories, BPMN process models — the blueprints that align teams and guide implementation - System evaluation, selection, and implementation across CRMs (Zoho, Salesforce, HubSpot, Pipedrive, Go High Level), ERPs (Zoho One, Odoo), RE software (Qualia), HRMS, project platforms (ClickUp, Jira, Monday, Asana), and collaboration tools - Full implementation scope: configuration, workflow automation, data migration, integrations, and team training through to full adoption - Reporting and analytics: Power BI, Tableau, and platform-native dashboards to translate operational data into management decisions - Post-implementation audits: identifying gaps, recovering underused features, and maximizing ROI on systems already in place ⚡ If you need someone who combines engineering precision with operational strategy — and actually implements, not just advises — send me a message. I'll respond within a few hours with whether I'm the right fit and exactly how I'd approach your situation.

Most founders don't have a strategy problem. They have a structural one. You've built something real. You know it has more in it. But you're stuck taking on work beneath where you should be, there's never enough to invest back into growth, and no matter how hard you work - the business still doesn't feel stable. That's not a motivation problem. It's a business that was never properly built to grow. I'm Zina, founder of Tawlé - a business optimization consultancy for established founders ready to stop running on instinct and start running on infrastructure. The Tawlé Rebuild Framework works across six pillars: → Operations - documented, delegated, running without you → Finance - where money is made, lost, and left on the table → Marketing - the right clients find you before they ever speak to you → Sales - leads convert without relying on your effort every time → Client Experience - delivered, retained, and referred → Growth - scales without the founder as the bottleneck Audit. Strategy. Action plan. 8 weeks. Does this sound familiar? ❌ Revenue is inconsistent and you can't isolate why ❌ Everything depends on you - nothing runs without your involvement ❌ You're generating revenue but the business still feels unstable and exhausting I can help you: → Diagnose exactly where your business is leaking time, money, and clients → Build systems your team can run without you in the room → Create the conditions for consistent revenue - not just occasional good months This is NOT for you if: ❌ You want a marketing agency or someone to run your social media ❌ You're not willing to look honestly at how your business is actually functioning Client wins: → From $4K to $65K/month after a full business rebuild → Operations delegated and running without the founder within 8 weeks → Consistent pipeline established after years of feast-or-famine revenue - - - 7+ years in business. 30+ founders across Lebanon, the UAE, North America, and Europe. $500K+ in combined client revenue generated. I built Tawlé for the founders who kept going - and deserve a business that finally works as hard as they do. Ready to find out what's holding your business back?

Welcome to my profile, I have a Masters in Accounting and Finance, and I'm an experienced accounting & finance specialist with a demonstrated history of working in both retail and hospitality industries for more than 10 years. I have mastered designing and implementing tens of Accounting Information Systems such as Zoho Books, Quickbooks, Xero, and other similar softwares, along with their embedded Financial reports that are necessary for any business that is willing to stay in the market and make sustainable profits. In addition, I am a Microsoft Office professional, and can design any report to satisfy your business needs and reflect accurate financial numbers that help in making the right business decision using Excel. Adding to the above, I enjoy on my free time helping my friends manage their finances and audit their companies as an additional auditing point of view. I create various ratios that help them have a snap view on their whole finances without digging deep into complicated reports. My purpose with Upwork is to help clients with financial difficulties set their reports straight to get a better insight on the problem areas in their businesses and help fix them. To learn more about my services, feel free to contact me directly.

I am a psychologist and economic development expert by trade, with over 5 years of expertise in programs that rehabilitate crisis economies and strengthen market systems. Eloquent writing is a prerequisite within my two prime areas of focus that I have strengthened through my experience in research, proposal development, project ideation and program portfolio creation.

I am a Microsoft Dynamics 365 Business Central Functional Consultant with over 3 years of hands-on experience delivering full-cycle ERP implementations across multiple industries. With a strong academic background in Finance, I specialize in aligning financial and operational processes with Business Central to build structured, scalable, and efficient systems. I have worked on implementations covering: • General Ledger, Accounts Payable & Accounts Receivable • Fixed Assets • Project Management • Manufacturing & Logistics • Procurement & Sales Processes & Inventory Management • Financial Reporting & Validation • Requirement Gathering & Process Mapping • Gap Analysis & Functional Design Documentation • User Acceptance Testing (UAT) • End-user Training & Post Go-Live Support What differentiates me is my business-first mindset. I do not just configure the system ; I understand how companies operate, how employees think, and how processes must flow to ensure control, visibility, and growth. I bridge the gap between business users and technical teams by translating operational needs into clear, functional ERP solutions. If you are looking for a consultant who understands both Business world and ERP ; and can communicate and relate clearly with stakeholders , I would be glad to support your Business Central project.

Experienced web and desktop developer with a strong business background. Holding both a BS in Computer Science and an MBA, I offer technical expertise alongside business insights. I'm organized, flexible, and focused on getting the job done efficiently. New to Upwork but committed to delivering excellent results.