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Hello! My name is Teresa and I’m a Portuguese native speaker, living in Portugal. I hold a Master’s degree in Bioengineering and a PhD in Chemical and Biological Engineering. My academic and research background has provided me with strong analytical skills, a highly structured way of thinking, and extensive experience working with complex data sets. Throughout my scientific training, I developed a strong attention to detail, critical thinking, and the ability to extract meaningful insights from experimental and technical data. I am comfortable working in data-intensive environments where accuracy, logic, and structure are essential. I am currently expanding my skills in Data Analysis, with training in Excel, SQL, and Python, and I am particularly interested in data cleaning, data organization, and analytical problem-solving. I am now looking for opportunities where I can apply my scientific and analytical background to real-world data tasks, while continuing to develop professionally in the field of data analysis. Hope you consider my application!

🇺🇸 𝗨𝗦-𝗳𝗼𝗰𝘂𝘀𝗲𝗱 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 | 𝗘𝗮𝘀𝘁 & 𝗪𝗲𝘀𝘁 𝗖𝗼𝗮𝘀𝘁 🏢 𝗘𝘅-𝗔𝗰𝗰𝗲𝗻𝘁𝘂𝗿𝗲 & 𝗘𝘅-𝗠𝗰𝗗𝗼𝗻𝗮𝗹𝗱’𝘀 𝗖𝗼𝗿𝗽𝗼𝗿𝗮𝘁𝗲 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲 ⭐ 𝟭𝟬𝟬+ 𝗨𝗽𝘄𝗼𝗿𝗸 𝗽𝗿𝗼𝗷𝗲𝗰𝘁𝘀 | 𝗖𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝘁 𝟱-𝘀𝘁𝗮𝗿 𝗳𝗲𝗲𝗱𝗯𝗮𝗰𝗸 ⚡ 𝗛𝗶𝗴𝗵-𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆: 𝗙𝗮𝘀𝘁𝗲𝗿 𝗘𝘅𝗲𝗰𝘂𝘁𝗶𝗼𝗻, 𝗟𝗼𝘄𝗲𝗿 𝗥𝗲𝗮𝗹 𝗖𝗼𝘀𝘁 ⚙️ 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘁𝗵𝗮𝘁 𝗿𝗲𝗱𝘂𝗰𝗲 𝗺𝗮𝗻𝘂𝗮𝗹 𝘄𝗼𝗿𝗸 𝗮𝗻𝗱 𝗶𝗺𝗽𝗿𝗼𝘃𝗲 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 𝘀𝗽𝗲𝗲𝗱 I’m a PL-300 Certified Microsoft Power BI Data Analyst with extensive experience designing scalable, enterprise-grade Power BI and Data Studio data analytics and data visualization solutions for both SMBs and large organizations. My work goes beyond building visuals with data. I focus on clean data models, reliable KPIs, performance optimization, and governance, so that data visualization dashboards are fast, trusted, and actually used by the business, not abandoned after launch. With several years of experience working at Accenture and McDonald’s, I bring structured BI data analytics practices into every engagement, whether that’s a single executive dashboard or a full reporting ecosystem built to scale across teams. Top Data Visualization & Data Analytics Services I Offer: 🔸 Power BI Dashboard & Report Development: Executive and operational dashboards designed for clarity, usability, and decision-making 🔸 Data Modeling & Semantic Layer Design: Star schema models, fact/dimension design, and metric standardization for consistent results across reports 🔸 Advanced DAX & Performance Optimization: Robust measures, calculation groups, and performance tuning for responsive reports at scale 🔸 Power Query & Data Transformation: Clean, maintainable transformations to ensure accuracy and long-term reliability 🔸 Automation, Refresh & Integration: Incremental refresh, scheduled updates, and simple pipelines to keep reports current with minimal manual effort Data Visualization & Data Analytics Certificates: ✅ Microsoft Certified: Power BI Data Analyst Associate (PL-300) - Focused on enterprise-grade data modeling, DAX, RLS, and Power BI Service governance. Data Visualization & Data Analytics Achievements: 🔸 100+ Upwork projects delivered with consistent 5⭐ feedback 🔸 BI solutions delivered across SMBs and enterprises, including Accenture and McDonald’s 🔸 +20% conversion uplift for an e-commerce client after surfacing funnel friction through Power BI reporting 🔸 Significant reporting time reduction through standardized KPIs and reusable semantic models I combine strong data modeling best practices with practical dashboard design, so teams gain confidence in their numbers and can move faster with less rework. Projects are delivered cleanly, documented clearly, and handed over in a way that supports long-term ownership. 𝗡𝗲𝘅𝘁 𝘀𝘁𝗲𝗽𝘀: 𝘐𝘯𝘷𝘪𝘵𝘦 𝘮𝘦 𝘵𝘰 𝘺𝘰𝘶𝘳 𝘫𝘰𝘣 𝘰𝘳 𝘮𝘦𝘴𝘴𝘢𝘨𝘦 𝘮𝘦 𝘰𝘯 𝘜𝘱𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩 𝘺𝘰𝘶𝘳 𝘒𝘗𝘐𝘴 𝘢𝘯𝘥 𝘢 𝘣𝘳𝘪𝘦𝘧 𝘨𝘰𝘢𝘭. Looking forward to chatting about your data Visualization & data analytics needs. Pedro Bailadeira —-- Other ways my clients commonly describe the type of work they need help with includes: ☑️ Microsoft Power BI - Business Intelligence - Power BI Dashboard ☑️ Google Looker Data Studio - Data Studio - Google Analytics - GA Analyst ☑️ Supermetrics ☑️ Data Visualization Expert - Data Visualization Specialist ☑️ Data Analytics Expert - Data Analytics Specialist ☑️ Data Analysis - Data Analyst - Data Engineer - Data Analysis Expressions ☑️ Dashboard Creation - Dashboard Development - Dashboard Design - Marketing Dashboards - KPI Dashboards - Business Dashboards - Forecasting ☑️ Reporting Solutions - Automated Reporting - Report Development - Report Automation ☑️ Google Data Studio - GDS - Google BigQuery Microsoft Power Apps ☑️ Microsoft Excel - Spreadsheets - Charts ☑️ Tableau - SQL - Python

Hey! Glad to see you on my profile. Please have a look at my quick stats. ✅Handling more than 22 Stores on Amazon ✅100% Job Success Rate ✅Top Rate ✅More than 20 Happy Clients ✅600+ Hours of Work ✅90% Clients Recommendation I'm a leader of the Amazon / Walmart Account Management team, and we have 8 years of experience managing Amazon / Walmart accounts. During that time we worked with accounts from almost all categories - Clothing, Electronics, Sports, Beauty, Health and Personal Care, Home Products, etc. We have deep knowledge of all aspects of work inside Amazon Seller Central. In addition, we can help you with your website development. The team also includes: SEO and PPC specialist; Amazon Upload Files Specialist; Data analyst; Native English Speaker Writer; Web Specialist and Brand Content Designer. Please look at the list of services that we suggest, hopefully, you can find what you are searching for: AMAZON ACCOUNT MANAGEMENT - Amazon Optimization - Pricing Strategy & Testing - Catalog Organization - Brand Registration - Suspension Appeal - Buy Box & Listing Hijacking - Transparency AMAZON CONTENT - Keyword Research - Content Creation - Product Listing Optimization - EBC Design & Development - Storefronts and Branding - Product Photography & Design MARKETING - Amazon SEO - Amazon Advertising / PPC - Sponsored Products Management - Promotion Strategy - Reporting & Data Analysis FULFILLMENT - Inventory & FBA Strategy - FBA Consulting & Optimization All other skills for boosting online business. My mind is a never-ending creative work of art. Get things done right! I enjoy being an assistant and how this role blends all of my personal/professional strengths which are: - Positive Communication Skills - Confidence - Client Focused - Time frame Oriented - Strong Initiative - Eager to See Tasks to Completion - Strong Multitasking Skills - Results Oriented - Organized - Accuracy - Creativity - Strong Typing Skills (45+ wpm) We are equipped with broadband, e-mail, Google meet, Macro media, Adobe Photoshop, Microsoft Office 2016, and other miscellaneous software. I will continue to stay educated and invest as technology advances or as projects demand. We are always happy to help our clients reach the next level of their Amazon business Hire me with 100% confidence. Thank you

🎯 Building a product shouldn't feel like throwing darts blindfolded. I help startups, entrepreneurs, and product teams get real feedback on their ideas, website, or app, so that they can confidently build what users and the market actually need. I am a mixed-methods UX researcher with 8+ years across tech start-ups, consultancy, and the not-for-profit sector. By blending behavioral science with data storytelling, I've powered products across the USA and Europe in gaming, e-commerce, digital communities, (open-source) SaaS, and LGBTQ+ services, to name a few. 🦜 I can compliment you in 4 languages (Bulgarian, English, Dutch, and Portuguese) 🥋 I love engaging in sports such as fitness, calisthenics, and jiu-jitsu. Here's how I can help you: ✅ Usability testing – Find out where users struggle before you invest more in building. ✅ User interviews – Go beyond what users say and understand the “why” of behavior. ✅ Surveys – Validate assumptions at scale before you act on them. ✅ Competitor analysis – See where rivals fall short so your product can fill the gap. ✅ Journey maps – Align your team on priorities and stop solving the wrong problems. ✅ Heuristic evaluation – Get an expert audit of your product against proven principles. ✅ Empathy maps – Build a shared understanding of your users across your team. ✅ Market research – Learn about your audience, your opportunity, and your risks. ✅ Data analysis – Turn behavioral and product data into a clear direction, not noise. And more, tailored to where your product is and what decisions you're facing. Some examples of my work: 🏳️‍🌈 InReach (Tech nonprofit | B2C | Mobile app): The product team needed clarity on what to refine next for a free platform connecting LGBTQ+ people to verified services. Through remote moderated usability tests with 5 service providers, I uncovered what was holding users back and delivered 5 prioritized development recommendations. My recommendations gave the team an evidence-based roadmap instead of competing opinions. 🎮 Solsten (Scale-up SaaS | B2B | AI-driven audience insights): When a growing SaaS needed to improve how 19 game studios integrated their data into the platform, guesswork wasn't an option. Working closely with the data team, I mapped the full integration flow, surfaced 4 major pain points, and handed over 10 actionable takeaways. As a result, I turned a complex technical relationship into a smoother, more trusted product experience. 💪 Solo founder (Freelance | B2C | Health & wellness SaaS): A founder knew something wasn't clicking with his desktop app for sport challenges, but couldn't pinpoint what. Through usability tests with 5 enthusiasts craving community around their health goals, I identified 9 usability issues. Not only did he receive tactical improvements, but also a strategic direction for a rebrand that helped him move forward with confidence rather than guesswork. 📩If you're building something and want research that actually moves the needle, send me a message and let's figure out the right starting point.

I help businesses stop leaking leads, time, and sanity. I’m an experienced Account Manager and Marketing Operations specialist who works at the intersection of strategy, automation, and execution. My job is making complex systems simple, reliable, and scalable - while keeping clients informed, confident, and happy. Over the years, I’ve worked with agencies, startups, and growing businesses to improve their marketing and sales infrastructure, streamline operations, and turn messy workflows into clean, automated systems that actually work. What I do best: Account & Client Management Acting as the main point of contact between clients, tech teams, and stakeholders Managing multiple accounts without things falling through the cracks Translating “business problems” into clear technical solutions Marketing Ops & Automation Zapier, n8n, GoHighLevel, HubSpot, Hyros, Stripe integrations Lead routing, lifecycle automations, CRM cleanup & optimization Error handling, edge cases, and “what happens when this breaks?” planning Systems Thinking Auditing broken or inefficient funnels Reducing manual work and human error Designing workflows that scale instead of collapsing under growth Results I’ve helped deliver: Increased email open rates from 2–3% to 15–25% Eliminated lead delivery failures and duplicate records Built automation systems that saved teams hours every week Smoothed client transitions with zero downtime or confusion I’m known for being reliable, proactive, and calm under pressure. If something breaks, I don’t panic — I fix it, explain it clearly, and put safeguards in place so it doesn’t happen again. If you’re looking for someone who: understands both people and systems communicates clearly (no tech-bro nonsense) actually takes ownership of outcomes …then we’ll probably work very well together.

I build the systems your team runs on: automation pipelines, AI-integrated workflows, data systems, and the Qualtrics programs and operational tools that connect them. I am a senior Qualtrics expert with 5 years of experience working directly at Qualtrics on service and implementation teams. For 8+ years I have designed and built systems for SMBs, nonprofits, and universities across the US, Europe, and Australia. The work varies. Sometimes a client needs a fully automated delivery pipeline, sometimes an AI layer that reads and sorts incoming work, sometimes a Qualtrics program integrated into their CRM, sometimes an Airtable system to replace five disconnected tools. Most consultants pick a lane: one tool, one layer, one type of problem. That works, until you realise you need three of them and a project manager to coordinate between them. I work differently. I take the problem end to end: understand what is actually broken, design the full solution, and build it. You work with one person who owns the outcome from the first call to handover, rather than being passed between a sales lead, a project manager, and a rotating cast of subcontractors. On complex, production-grade AI builds I partner with a senior AI architect I work with directly, which adds staff-level engineering depth while keeping that single point of contact intact. The result is a system built around your specific workflow, that your team can maintain after I leave. ⚙️ WORKFLOW AUTOMATION I build automation pipelines using Make, n8n, and Zapier, connecting platforms like Salesforce, Airtable, Google Suite, SendGrid, and custom APIs. A lot of this work has nothing to do with surveys: automated client delivery workflows, document generation, CRM update pipelines, data processing systems. When off-the-shelf tools are not the right fit, I also build custom lightweight applications using AI-assisted development, delivered in days rather than months. ⚙️ AI INTEGRATION I build AI into the systems you already run, wherever it removes manual work or surfaces the answers you need faster. I stay tool-agnostic, using Claude, the OpenAI API, or custom builds depending on the job, rather than forcing one approach onto every problem. In practice that has meant reading and triaging incoming emails and form submissions, pulling clean structured data out of PDFs and thousands of open-text responses, auto-generating branded reports straight from a data source, and scoring or screening applications against set criteria. For complex, production-grade work I partner with a senior AI architect, so what I hand over is reliable enough to run unattended rather than a clever demo that breaks in week two. ⚙️ DATA SYSTEMS & OPERATIONS I design and build Airtable systems for operations, CRM, project management, and client delivery. I also design process flows and system diagrams for business operations: mapping how work moves, where it breaks, and what a rebuilt version should look like. This is often where automation projects begin, and sometimes it is the whole project. ⚙️ SURVEY & RESEARCH SYSTEMS [QUALTRICS EXPERT] I spent five years at Qualtrics in senior implementation and operations roles and hold both the CoreXM and CustomerXM certifications. I design CX, EX, and research programs with custom JavaScript logic, workflow automation, CRM integrations, and analytics dashboards. Most clients come to me when Qualtrics needs to do more than collect responses: eligibility screening, automated distribution, branching logic tied to external data, or full program infrastructure built from scratch. WHAT I BUILD: → Automation pipelines across Make, n8n, Zapier, and APIs → AI integrations: triage, data extraction, automated reporting, scoring and screening → Airtable systems for operations, CRM, and project delivery → Process design and system diagrams for business operations → Qualtrics programs with custom logic, integrations, and reporting → End-to-end data workflows: collection, transformation, storage, output → Custom lightweight apps when the workflow requires it WHY CLIENTS WORK WITH ME: → I build the complete system, not isolated pieces → One accountable owner from scope to handover, never passed around a team → Staff-level AI engineering on complex builds, through a senior architect I partner with → The output is something your team can maintain and build on after handover $1.7M in margin recovery. 120k+ contacts automated. 500k+ feedback records processed. Top Rated Plus | 100% Job Success | Qualtrics Certified | Airtable Builder Certified